Blue Monkey Travel Insurance

While travel insurance isn’t mandatory for travels to all countries, it’s a good safety net to have in place. An unforeseen circumstance could render you helpless due to lost or stolen documents, or in the event that you become ill and need medical care in a foreign country.

Travel emergencies can happen at any time and the out-of-pocket cost can be tremendous, but with a travel insurance policy you can travel comfortably knowing that you’re covered and protected from unforeseen travel incidents and expenses.

Blue Monkey is an authorised financial provider, providing travel insurance services and benefits to Australian residents 65 years and younger. Their Single and Annual Multi-trip policies provide policyholders with a number of travel benefits such as protection for lost or stolen luggage, medical coverage and flight and baggage delay that every traveller should have.

While the pre-existing conditions benefits are ideal for travellers who have a pre-existing medical condition they want covered for when they travel, their additional benefit options provide travellers with comprehensive travel protection.

• Who is Blue Monkey Travel Insurance Backed By?

  Blue Monkey Travel Insurance is backed by ACE Insurance Limited, an Australian financial service provider, authorised to sell general insurance products. For medical and other types of emergencies, Ace Insurance Limited provides travellers insured by Blue Monkey Insurance Company with emergency assistance and information, as well as access information to medical facilities and other services worldwide.

  Ace Insurance Limited operates in 54 countries worldwide, while ACE Limited, the parent company of ACE group is prominently listed on the New York Stock Exchange. With over 50 years of professional operations within the Australian financial scene (through acquisition from its predecessors), ACE Insurance Limited provides a number of customised insurance policies to Australian residents.

Blue Monkey Travel Insurance policies

Blue Monkey Travel Insurance policies are designed to meet the individual and family travel needs of each and every traveller. Their insurance policies include:

One Trip Travel Insurance

Provides both domestic and international travellers with tailored benefits for their trips. This insurance policy is most suited for you and your travel companions, if you take only one to two trips per year. The One Trip Travel Insurance Policy comes with protection benefits that include but are not limited to:

• Loss of luggage and personal effects
• Loss of deposit and trip cancellation
• Medical coverage for accidents, sickness, injuries and disease for trips outside of Australia only.
• Baggage and flight delay (for Premier Policies only) and
• 24-hour emergency assistance worldwide.

It is advised that you purchase a One Trip Travel Insurance policy soon after you book your trip to secure coverage immediately, covering you until your return home. In doing so, you protect yourself if you need to cancel your trip before take-off or need to make a claim while you are away.

Annual Multi-Trip Travel Insurance

This policy is designed for regular travellers. Kids travelling with an insured family member are covered at no additional cost, which makes this policy great for families.

The Annual Multi-Trip policy is cost-effective because one plan last for 12 months and protects even last-minute travels. While the Annual Policy covers as many trips as you can take during a 12 month period, protection for each trip is only valid for 90 days internationally and 45 days within Australia. The Annual policies are available for families, individuals and couples 65 years and younger and the benefits provided under this plan include protection for:

• Loss of luggage and personal effects
• Loss of deposit and cancellation cover
• Medical expenses for accidental injury, disease or illness outside of Australia and
• Baggage or flight delay

Blue Monkey policy features compared

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Additional options you might consider

While Blue Monkey Travel Insurance provides insurance policies with various benefits for individual and family travellers, you may want to upgrade your policy with additional optional benefits, which include but are not limited to:

• Personal liability protection
• Coverage for public transport hijacking and kidnapping
• Mortal remains repatriation and
• Rental vehicle excess

What is an excess?

There is an excess applied to all claims which you must pay in the event a claim is made. You choose the excess you will pay when you purchase your policy; the higher the excess, the lower your insurance premium.

The excess options for International Policies are: $100 and $250, while the excess options for Australia Only Policies are: $50 and $100 respectively. However, the excess applicable for sections 8 and 11, Money and Flight delay respectively is $25 per event, regardless of your option choice.

How does Blue Monkey cover pre-existing medical conditions?

The pre-existing medical conditions policy provides automatic coverage for individuals with a stated pre-existing condition and covers losses arising from the condition that aren’t subject to the general exclusions.

The following conditions are covered if they meet the applicable time frames as stated below:

Blue Monkey Travel Insurance claims

To make a claim with Blue Monkey Travel Insurance, you must first inform the company immediately about an event that may lead to a claim. Once the company is aware of this event, complete the following steps for a smooth process:

1. Request a claim form, complete it and attach the following documents:

• Receipts for any expenses you paid
• If applicable, any reports from the police, airline carrier or other authorities about an accident, lost or stolen luggage or documents and
• Any other documents the company may require as proof

2. Provide all required documents and claim forms within 30 days or as soon as possible after the event occurred.
3. Provide all medical and other certificates needed as evidence to properly assess your claim.
4. Resist making any promise of payment, making an offer or admitting to any liability without written consent from Blue Monkey Insurance Company.

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