| Overseas Medical and Hospital Expenses | Unlimited |
|---|---|
| Cancellation and Amendment Fees | Cover Chosen |
| Luggage and Personal Effects | $15,000 |
| Maximum Age Limit | 120 |
Table updated October 2023
CHI Travel Insurance has broad cover for expenses related to COVID-19. Here's what you can expect from the top-tier cover:
There are some scenarios that are not covered by CHI including if you were diagnosed with COVID-19 before heading on your trip but you went anyway. There are also limits to the amount you can claim, so be sure to read the PDS.
CHI offers four insurance policies to travellers. Top Plus International, Basic International, Multi-Journey, and Domestic.
Top Plus International
Basic International
Multi-Journey
Domestic
The insurer of this product is Tokio Marine & Nichido Fire Insurance Co., Ltd. It comes with a cooling-off period of 21 days and choice of $150 standard excess for international plans.
These are some of the main insured events that CHI will cover. Some of these benefits may only apply on the Top Plus International policy
CHI also offers three add-ons that provide cover for a wider range of risks.
Unfortunately, travel insurance doesn't cover everything. Generally, CHI will not pay your claim if it relates to:
Make sure you review the CHI PDS for a detailed breakdown of what won't be covered, found under its list of general exclusions.
For policies issued from 1st December 2022, there are three ways to lodge your claim:
For policies issued before 1st December 2022, there are three ways to lodge your claim:
CHI offers solid protection for costs related to COVID-19, a benefit some other providers are lacking. Rental car excess is also covered as standard, are snow sports. These benefits often attract an extra premium at other providers.
However, there is no option to add an adventure pack to your policy, so be sure to check which activities are covered and consider looking elsewhere if your plans won't be protected.
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I want to change details on policy purchased on line, I do not know where this is “This is something that you will need to do in your system by searching for the policy and pressing “update”.”response received when I emailed CHI insurance.
Please help,
Cheers,
Chris
Hi Chris,
Thanks for your question. Unfortunately, you’ve contacted finder.com.au, we are a comparison service and do not have access to this kind of information. You can contact them by calling (02) 9997 4810.
I hope this was helpful,
Richard
I am travelling with my father April 2015 from Australia to London through to Rome then fly to turkey for the Gallipoli service. I will be 61 years if age and my father will be 88 years of age. We are both in good health. My father takes no medication at all. He has had a knee replacement in the past 3 years though.
What sort of insurance should we be looking at for this trip.
Hi Keiran,
Thank you for your inquiry. The conditions regarding age limits and pre-existing medical conditions vary widely between insurers. You will need to speak with the insurer prior to taking out cover to ensure you will be covered for any pre-existing condition (i.e. your father’s knee). Most insurers will provide cover for people over 80 years of age but you may be required to pay a premium loading. We can’t recommend a specific policy for you without providing financial advice. It is best to take the time to compare quotes from a number of insurers and read through the product disclosure statement to find a cover option that will suit your needs.
All the best with your inquiry,
William