Budget Direct offers cover for high-risk activities that many other brands don’t, including trekking to Everest Base Camp and trekking the Kokoda Trail.
There are a broad range of customisations available so you can tailor cover to suit your specific needs.
Cons
Even if you choose to add COVID-19 cover to your policy, it doesn’t offer the most comprehensive protection.
Budget Direct Travel Insurance is not currently available via Finder. You can head to the Budget Direct website or compare alternative options available below.
How does Budget Direct Travel Insurance cover COVID-19?
Budget Direct is one of the few travel insurers that lets you customise your cover for COVID-19.
As standard, you will receive cover for overseas medical expenses, including emergency evacuation or repatriation if you’re diagnosed with COVID-19. You’ll also be able to claim up to $2,500 for additional expense if you’re diagnosed with COVID-19 while overseas.
However, if you want cover for amendment or cancellation costs, you’ll have to add that to your policy. If you add the benefit to your policy, you’ll be covered for amendment or cancellation costs if you or your travelling companion are diagnosed with COVID-19.
There are many scenarios that are not covered by Budget Direct, even if you add on the policy. For example, you won’t be covered if your tour or accommodation cancels due to COVID-19.
There is also no cover if you were diagnosed with COVID-19 before heading on your trip but you went anyway.
What policies does Budget Direct offer?
Budget Direct offers four insurance policies to travellers. Comprehensive, Essential, Basic and Domestic. All of these policies can be taken out as a single or multi-trip policy, with the exception of basic which is only available as a single-trip policy.
Comprehensive
Essential
Basic
Domestic
The insurer of this product is Zurich Australian Insurance Limited. It comes with a cooling-off period of 21 days and choice of $200 standard excess for international plans.
Here's a breakdown of Budget Direct Travel Insurance features
These are some of the main insured events that Budget Direct will cover. Some of these benefits may only apply on the comprehensive international policy.
Overseas medical treatment
Emergency dental costs
Trip cancellation or amendment costs
Lost, damaged or stolen property
Luggage and travel delay
Additional accommodation and transport
Theft of money
Rental car excess
Permanent disability
Kidnap and hijack
Personal liability
Accidental death
Optional add-ons
Budget Direct also offers six add-on options that provide cover for a wider range of risks or activities while you’re on holiday.
Cruise Cover Extends your insurance policy to cover cruises and a range of cruise-specific risks such as missed ports, sea sickness, and cabin confinement.
Adventure Covers you for participation in a range of activities such as risky activities such as quad biking, rock climbing, and horse trekking.
Adventure+ Extends your cover to even higher risk activities, such as trekking to Everest Base Camp or the Kokoda Track.
Snow sports Covers you for on-piste snow skiing, snowboarding, snowmobiling and cross-country skiing.
Snow sports+ Extends your snow sports cover to include skiing and snowboarding off-piste as well as heli-skiing and heli-boarding.
COVID-19 cover. Protection for cancellations and amendment costs if you or a travelling companion are diagnosed with COVID-19.
Increase item limits. Boost your coverage for valuable items to ensure you're fully protected during your travels.
Motorcycle cover. Stay secure on your rides with optional coverage specifically designed for motorcycles.
Exclusions
Unfortunately, travel insurance doesn’t cover everything. Generally, Budget Direct will not pay your claim if it relates to:
Unlawful, wreckless or unreasonably unsafe behaviour by you
Behaviour while you were drunk or under the influence of drugs
Expenses related to a pre-existing medical condition
Self-inflicted injury or illness, suicide or attempted suicide
Make sure you review the Budget Direct PDS for a detailed breakdown of what won't be covered, found under its list of general exclusions.
How to make a Budget Direct Travel Insurance claim
To lodge your claim online, visit claims.travelinsurancepartners.com.au/budgetdirect and follow the prompts.
Alternatively, you can download, print and complete a claim form from budgetdirect.com.au/travel-insurance/claims.html and then send it to the following address.
Budget Direct Travel Insurance C/o-Travel Insurance Partners Claims Department PO Box 168, North Sydney NSW 2060
Here's the bottom line about Budget Direct Travel Insurance
Budget Direct could be a good option for high-adrenaline travellers as it was one of the few brands we found to offer cover for risky activities such as trekking the Kokoda Trail or heli-skiing.
Don’t forget to add the optional adventure or snow sports packs if you want cover for these activities though.
You will hear back within 10 working days from the time Budget Direct receives your claim.
For uncomplicated pregnancies, cover is only provided up until the 24th week of pregnancy. You will need to apply for cover if there have been complications with this pregnancy or a previous pregnancy, if you have a multiple pregnancy, or if the contraception was medically assisted.
Request travel insurance quotes and compare policies
Nicola Middlemiss is a journalist with nearly a decade of experience in personal finance and insurance. She has contributed to Domain, Yahoo Finance, Money Magazine and Insurance Business Australia, offering in-depth insights into commercial insurance in the Australian market. Nicola holds a Bachelor’s degree in English from the University of Leeds and a Tier 1 General Insurance (General Advice) certification, which complies with ASIC standards. See full bio
Nicola's expertise
Nicola has written 251 Finder guides across topics including:
Personal finance
Personal insurance, including car, health, home, life, pet and travel insurance
How do i cancel my Basic Travel Insurance within the prescribed period
Finder
SarahJanuary 10, 2024Finder
Hi Vernon,
You’ll need to contact Budget Direct to cancel your policy. You can reach them on 1800 182 310.
JacquiAugust 30, 2019
We are trekking in Nepal to 4500m. Will we be covered for this please and does it cover emergency evacuation by helicopter in case of injury or illness?
NikkiAugust 31, 2019
Hi Jacqui,
Thanks for getting in touch!
You can request a quote for trekking travel insurance for Nepal. Normally, cancellations, medical expenses, and helicopter evacuation are covered if you become ill or if you’re injured while trekking to Everest base camp or on other guided treks in Nepal which can be provided by your insurer’s medical assistance team.
While Budget Direct is not on the list of brands who can cover you for the Everest Base Camp or Nepal trekking, use the online form on top of the page, enter the information needed in the fields provided and click “Get my quote”. This will show a full list of providers for your trip.
As a friendly reminder, carefully review the Product Disclosure Statement of the product before applying. You may also contact the insurance provider should you have any questions about their policy.
Hope this helps!
Best,
Nikki
Jo-anneApril 24, 2019
Hi! I require 12 months travel insurance for Germany. The consul requires 30,00 euro for medical evacuation/ repatriation of body in case of death. Can you please advise if the unlimited medical covers this?
Finder
MaiApril 25, 2019Finder
Hi Jo-anne,
Thank you for reaching out to Finder.
Budget Direct will cover for medical evacuation or repatriation based on your specific needs. You may need to check with your specific policy it the 30,000 EU so covered by your policy as the approval is still subject to an assessment and approval by Budget Direct.
You can reach out to Budget Direct to verify so they can check on your policy coverage too.
Hope this helps! 😊
Kind Regards,
Mai
DebMarch 13, 2019
Hi, on a 7 month trip to the UK, how can we make sure we’re covered for countries that we suddenly decide to visit? Or, can we add to our insurance whilst away, i.e. If we decide to go to Canada for 2 weeks, can we pay the extra prior to departure?
Finder
MaiMarch 14, 2019Finder
Hi Deb,
Thanks for contacting Finder and for leaving a question about Budget Direct Travel Insurance.
Once you are on a trip in the UK and decided to go to another country that is not supported by the region that you purchased, you can log in to your Budget Direct account and purchase a policy to add a new country, say Canada for instance. You can also head to Budget Direct’s website and chat with one of their representatives who can add add a cover for you. It can be done anytime even if you are already on a trip.
Hope this helps and ​please feel free to contact us back should you require further assistance.
Kind Regards,
Mai
brettMarch 1, 2019
I have a 125cc motorcycle in Philippines am I coverd if im riding it there
NikkiMarch 2, 2019
Hi Brett,
Thanks for reaching out! As it says on our page, Budget Direct covers overseas emergency medical assistance – it offers unlimited cover for all plans excluding the domestic plan. For further information, you can check the part on the page that says “Budget Direct Travel Insurance benefits.”
Hope this was helpful. Don’t hesitate to message us back if you have more questions.
From last minute cover for those on the go to unlimited hospital and medical for complete peace of mind, Budget Direct Travel Insurance offers cover for all types of travellers and all kinds of travel scenarios.
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How do i cancel my Basic Travel Insurance within the prescribed period
Hi Vernon,
You’ll need to contact Budget Direct to cancel your policy. You can reach them on 1800 182 310.
We are trekking in Nepal to 4500m. Will we be covered for this please and does it cover emergency evacuation by helicopter in case of injury or illness?
Hi Jacqui,
Thanks for getting in touch!
You can request a quote for trekking travel insurance for Nepal. Normally, cancellations, medical expenses, and helicopter evacuation are covered if you become ill or if you’re injured while trekking to Everest base camp or on other guided treks in Nepal which can be provided by your insurer’s medical assistance team.
While Budget Direct is not on the list of brands who can cover you for the Everest Base Camp or Nepal trekking, use the online form on top of the page, enter the information needed in the fields provided and click “Get my quote”. This will show a full list of providers for your trip.
As a friendly reminder, carefully review the Product Disclosure Statement of the product before applying. You may also contact the insurance provider should you have any questions about their policy.
Hope this helps!
Best,
Nikki
Hi! I require 12 months travel insurance for Germany. The consul requires 30,00 euro for medical evacuation/ repatriation of body in case of death. Can you please advise if the unlimited medical covers this?
Hi Jo-anne,
Thank you for reaching out to Finder.
Budget Direct will cover for medical evacuation or repatriation based on your specific needs. You may need to check with your specific policy it the 30,000 EU so covered by your policy as the approval is still subject to an assessment and approval by Budget Direct.
You can reach out to Budget Direct to verify so they can check on your policy coverage too.
Hope this helps! 😊
Kind Regards,
Mai
Hi, on a 7 month trip to the UK, how can we make sure we’re covered for countries that we suddenly decide to visit? Or, can we add to our insurance whilst away, i.e. If we decide to go to Canada for 2 weeks, can we pay the extra prior to departure?
Hi Deb,
Thanks for contacting Finder and for leaving a question about Budget Direct Travel Insurance.
Once you are on a trip in the UK and decided to go to another country that is not supported by the region that you purchased, you can log in to your Budget Direct account and purchase a policy to add a new country, say Canada for instance. You can also head to Budget Direct’s website and chat with one of their representatives who can add add a cover for you. It can be done anytime even if you are already on a trip.
Hope this helps and ​please feel free to contact us back should you require further assistance.
Kind Regards,
Mai
I have a 125cc motorcycle in Philippines am I coverd if im riding it there
Hi Brett,
Thanks for reaching out! As it says on our page, Budget Direct covers overseas emergency medical assistance – it offers unlimited cover for all plans excluding the domestic plan. For further information, you can check the part on the page that says “Budget Direct Travel Insurance benefits.”
Hope this was helpful. Don’t hesitate to message us back if you have more questions.
Best,
Nikki