RAC Travel Insurance came out on top among 20 brands with a score of 4.48/5. Out of all brands, RAC was one of the most trusted, with 97% of people surveyed considering the insurer trustworthy and reliable.
Tick Travel Insurance was second place with a score of 4.45/5 overall. Tick scored among the highest for ease of application with a 4.6/5. 94% of customers we surveyed thought the insurer was trustworthy.
Southern Cross came in third place this year. It scored 4.44/5 overall, with 4.6 for ease of application and 4.4 for its range of features and benefits. 97% of Aussies surveyed felt that Southern Cross was a trustworthy brand.
To help you figure out what travel insurance company is the best in 2024, we asked over 700 Australians for their opinion and got our insurance experts to rate some of Australia's well-known brands.
| Brand | Overall satisfaction | Trustworthy/reliable |
|---|---|---|
 | ★★★★★ 4.48 | 97% |
 | ★★★★★ 4.45 | 94% |
 | ★★★★★ 4.44 | 97% |
 | ★★★★★ 4.41 | 97% |
 | ★★★★★ 4.33 | 94% |
Tick Travel Insurance won the 2024 comprehensive award because it goes further than the majority of insurers. It scored highly for cancellation costs and rental car excess. It's also competitive on price compared to the other 30 international policies we analysed.
World2Cover Travel Insurance ranked in highly commended for comprehensiveness out of the 30 international policies we analysed. It scored highly for features including rearrangement costs and rental car excess insurance.
Travel Protect ranked in highly commended for comprehensiveness. This is because it offers generous coverage limits yet remains comparatively well-priced.
Wise and Silent Travel insurance won the 2024 value award because it's cheaper on average than the other international policies we analysed, yet it covers you for more.
In addition to being the domestic winner, Tick is also our international value runner-up. That's because it's one of the most competitively priced policies on the market.
Travel Protect ranked in highly commended for the international value award, out of the 30 policies we analysed because it is well-priced for how many benefits it offers.
Tick Travel Insurance won the 2024 award for best domestic travel insurance because it scored highly for rearrangement and cancellation costs, lost and delayed luggage features and rental car excess, while remaining comparatively affordable.
InsureandGo Travel Insurance came highly commended in the domestic category because it has generous coverage limits while remaining comparatively well-priced.
Qantas' domestic policy came highly commended in the domestic category. This is because it's policy had higher benefit limits but was still at the more affordable end of the spectrum.
The best policy is one you can afford that covers all you care about. To narrow down your travel insurance search, ask yourself the following questions:
"When I was in Fiji, I got caught in a cyclone and couldn't leave. I ended up having to stay for an additional 4 days. Thankfully, I had travel insurance via my credit card and was able to be covered for some of those extra accommodation costs."
travelling domestically, there's a few less things to consider. The main ones to have on your radar are:
Note: There is no medical cover for domestic travel insurance. This is because Medicare or your private health insurance is expected to cover you while you're travelling within Australia.
"Whenever I travel within Australia, I almost always hire a car. Here's the thing though. To make the excess on the rental car lower, I usually have to pay about $200 extra for the vehicle. But if I leave the excess at its higher amount, I can use that spare $200 to purchase a travel insurance policy that will cover me for the rental car excess and more, like flights and luggage issues. It's such a better use of cash and I get way more for my money."
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Domestic travel insurance can provide cover for trip cancellation (domestic flights), loss or damage to luggage and expensive items, car rental excess charges and much more. Find out why domestic travel insurance is worth getting and compare policies from Australian insurers.