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Australia Post Travel Insurance

After travel insurance from Australia Post? Read our comprehensive review and get quotes.

Travel insurance is a must and should be at the top of most travellers list of things to do before heading off on a holiday. Unfortunately, travel insurance is something many travellers choose to forgo because they assume nothing bad can happen while they are on a holiday or business trip.

When choosing a travel insurance provider it's ideal to choose a carrier who has been around for years and not a fly-by-night operator. That is why you should closely consider Australia Post Travel Insurance. Australia Post has been around for over 200 years. In addition to delivering letters, parcels and offering a channel for national retailers to deliver to Australians, Australia Post also offers affordable and innovative travel insurance policies that can suit every type of traveller.

Compare policies on offer from Australia Post

Brands Product Product Details Apply
Australia Post Travel Insurance International Comprehensive

Unlimited overseas medical expenses cover

Unlimited amendment or cancellation cost cover

$7,500 luggage and personal effects cover

$3,000 car rental excess cover

Get quoteMore info
Australia Post Travel Insurance International Basic

Unlimited overseas medical expenses cover

Unlimited additional expenses cover

$10,000 accidental death cover

$10,000 disability cover

Get quoteMore info
Australia Post Travel Insurance Domestic

$4,000 luggage and personal effects cover

$10,000 amendment or cancellation costs cover

$4,000 travel documents cover

$3,000 car rental excess cover

Get quoteMore info
Australia Post Travel Insurance Annual Multi-Trip

Choose Multi Trip for all policies

Dependent children covered for free

Choose from 30, 45, 60 day journeys

Cover applies in Australia for journeys more than 250km from home

Get quoteMore info

Who Underwrites Australia Post Travel Insurance?

Australia Post Travel Insurance Australia Post is an authorised representative of Travel Insurance Partners Pty Ltd. Travel Insurance Partners Pty Ltd is underwritten by Great Lakes Reinsurance (UK) PLC, t/a Great Lakes Australia. Great Lakes Australia is part of the Munich Re Group, one of the largest insurance groups in the world.

Who is Australia Post Travel Insurance?

Australia Post is known for offering innovative and convenient products and services and their experience is known for its customer-friendly service. With Australia Post, you can rest assured knowing that you are getting great products at affordable prices.

Australia Post now offers travel insurance and getting cover through Australia Post is a simple and quick process. You can get an online quote and be fully insured for travel in minutes.

Australia Post offers both international and domestic travel insurance with great benefits at an affordable price. In addition, you get 24/7 support by calling the customer service telephone number regardless of where you are. If you are unsure of the kind of travel insurance you should opt for, Australia Post can help you make an informed choice.

Benefits of taking out Post Office Travel Insurance

When it comes to travel insurance, most travellers want insurance that not only fits into their budget but also offers the coverage they are seeking. With Australia Post, you never have to worry about being saddled with an insurance policy that does not offer the cover you are looking for.

24/7 protection

Whether you are travelling overseas or within Australia, you can reach Australia Post 24/7. You can call the toll free number from any corner of the world and you will always get an actual person answering your call and helping you out an emergency.

A range of cover options for different types of travel

Australia Post also has a range of travel insurance policies to choose from. Some of the policies are as follows:

  • International Comprehensive: If you are travelling overseas and looking for premium travel insurance to cover luggage, medical expenses and cancellation, this is the ideal policy for you.
  • International Basic: As a budget traveller, you never have to worry about the expense of travel insurance, as you can opt for International Basic travel insurance that covers you for overseas medical costs and personal liability.
  • Domestic Travel Insurance: Travelling within Australia can be stress-free, as the Domestic Travel Insurance offers cover for car hire, luggage and travel plans.
  • Annual Multi-Trip: If you are a frequent traveler, having to constantly apply for travel insurance can be a nuisance. The one year Annual Multi-Trip can ensure you save not just time, but also money.

What benefits are offered by each Australia post policy?

With Australia Post, you can get access to an array of competitively priced travel insurance policies. You can choose a policy that meets your needs, without blowing out your budget:

International Comprehensive

This is a premium travel insurance policy that ensures you are covered for emergencies while you are on a trip overseas. The policy offers you:

  • Unlimited overseas medical expenses
  • Additional expenses
  • Cost of cancelling or rearranging your journey due to unforeseen circumstances
  • Luggage and personal effects
  • Travel documents and credit cards, which are delayed, lost or stolen;
  • Rental car insurance excess

Basic International Travel Insurance

This budget travel insurance policy offers you:

  • Unlimited overseas medical expenses
  • Additional expenses
  • Accidental death benefits
  • Personal liability
  • Disability benefits

Domestic Travel Insurance:

This travel insurance cover is ideal for travelling within Australia, be it for business or leisure. It covers:

  • Additional expenses
  • Amendment or cancellation costs
  • Luggage and personal effects
  • Rental car insurance excess
  • Travel delay
  • Accidental death
  • Disability
  • Personal liability
  • Cost of replacing your lost or stolen travel documents and credit cards.

Annual Multi-Trip Travel Insurance

This Australia Post Travel Insurance policy is for people who travel more than once a year. As the name suggests, it offers annual cover and is available as a part of all the other travel insurance policies that Australia Post offers. It is available for overseas as well as domestic travel. All you have to do is select the region where you make frequent journeys to. The policy automatically covers dependent children if they travel along with you. In case you are travelling within Australia, the policy kicks in if you travel 250 km away from your home. This is a cost effective method of getting travel insurance if you tend to travel frequently.

What do Australia post benefits cover?

Depending on which kind of Australia Post Travel Insurance you purchase, you can enjoy loads of benefits including:

  • Overseas Medical and Dental Expenses: During your overseas trip if you get injured or fall sick, you can get medical treatment. This also covers emergency dental treatment, as well as ambulatory services.
  • Additional Expenses: If you suffer an injury, sickness or disease, the insurance will cover additional hotel accommodation as well as the transportation expenses for your travelling companion, who will remain with you until you are able to return home. It also covers hotel accommodation and transportation expenses if a relative travels to be with you while you are hospitalised. In the eventuality that the worst happens and you pass on due to injury or sickness overseas, the insurance policy will cover your burial or cremation expenses, or the cost of returning your remains to Australia.
  • Amendment or Cancellation Costs: If your travel plans have been prepaid and you have to rearrange them due to unforeseen circumstances, the insurance will cover the associated cancellation costs that you may incur. The insurance also covers the travel agent’s commission up to an amount of $1,500. You also will be compensated for loss of frequent flyer points that you used to purchase the airline ticket.
  • Loss, Theft or Damage of Luggage and Personal Effects: If your luggage and personal effects get lost, stolen or damage, the insurance covers the cost of repairing or replacing the luggage. For personal effects, you will be reimbursed the cash values of the items.
  • Lost or Stolen Travel Documents, Passport and Credit Cards: If your passport, travel documents and credit cards get stolen or lost during your journey, the insurance will cover the replacement costs.
  • Delayed Luggage Allowance: If the transport provider delays your luggage for more than 24 hours. You will also be eligible to receive up to $375 to purchase emergency clothing and toiletries. The amount is doubled if the delay extends to 72 hours.
  • Lost or Stolen Money: If your cash, bank notes and currency notes on your person are lost or stolen during the journey, the insurance will reimburse to a certain amount.
  • Rental Car Insurance Excess: The insurance pays for rental car insurance excess if the rental car gets damaged or stolen while in your possession during your trip.
  • Travel Delay: If you pre-booked your transport and it gets delayed for minimum six hours due to unforeseen circumstances, you will be reimbursed a certain amount based on your insurance plan after the six hours. Thereafter, you will receive the same amount for every additional delay of 24 hours.

Other benefits that you can take advantage of by choosing Australia Post Travel Insurance are:

  • Resumption of journey
  • Hospital incidentals
  • Loss of income
  • Disability
  • Accidental death
  • Personal liability

Australia Post Travel Insurance Optional Extras

By paying an additional sum over and above the insurance premium, you can opt for certain optional extras. Some of these are as follows:

  • Flexible Excess: You have the right to choose your excess for overseas travel insurance policies. The higher the excess, the lower your premium would be. You have a choice between $0 and $100 excess.
  • Luggage Cover: You can increase your luggage cover by opting for single item limit. With this type of coverage you will be able to claim for any one item, such as laptop and tablet, camera and video camera, mobile phones and certain other items. The limit varies for different insurance policies and you can increase this limit by paying an additional sum, which is added to your premium.
  • Rental Car Excess: You also have the option of increasing your rental car insurance excess. The overseas travel insurance policies automatically offer you rental car insurance excess of $3,000. If you feel that is insufficient, you can increase this amount by paying additional premium.
  • Motorcycle or Moped Riding: You can get cover for riding motorcycle or moped during your journey by paying additional premium. There are certain conditions that need to be fulfilled in order to enjoy this cover. The conditions include wearing helmet while riding, not racing and holding a valid driver’s licence for the country you are riding in.
  • Snow Skiing, Snowboarding and Snowmobiling: If you want to get cover for these winter activities, you will need to pay an additional premium. The cover will become null and void if you ski or snowboard outside the boundaries of the resort, you are involved in a race or you participate as a professional.
  • Existing Medical Conditions: There are certain existing medical conditions that are not automatically covered by the travel insurance. You can get cover for these conditions by paying an additional sum. The conditions that are covered by the insurance are listed in the policy document. So be sure to check them out before opting for this extra benefit.

Australia Post Travel Insurance Claims

If you want to make a claim on your Australia Post Travel Insurance, the process is simple and easy.

First, download the claim form from the Australia Post website. Then fill out the form and ensure you pen down as much detail as possible. Make it a point to attach receipts and other relevant documents to support your claim. You would need to attach original receipts and supporting documents. So make sure you make a copy of them for your reference before submitting the claim form.

Once you have finished filling the claim, you would need to send the form and all supporting documents to Australia Post. This has to be done by post.

Australia Post usually takes 10 business days from the time it receives the claim to process it. This means you ought to be hearing within those 10 days to find out whether your claim was accepted or denied.

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6 Responses to Australia Post Travel Insurance

    Default Gravatar
    Irs | September 17, 2016

    I am on a holiday in UK. I am having my Australian post travel insurance. Few days back I felt I am losing my hearing, so I went and check the they advice me to where a hearing aid, so I happen to go for it.
    My Question is ? can I clam the cost of the earing aid.?

      Richard | September 20, 2016

      Hi Irs,

      Thanks for getting in touch. is a comparison service and not Australia Post Travel Insurance. You will need to contact them directly about claims matters.

      All the best,

    Default Gravatar
    Janice | August 29, 2016

    My husband and I are travelling to Tasmania in Sept and wish to get a quote on Travel insurance for 2 including car hire insurance. I prefer to speak to a consultant so I can ask questions rather the on the net.

      Richard | August 29, 2016

      Hi Janice,

      Thanks for your comment. is an online comparison service and we are not permitted to provide our users with personalised financial advice or product recommendations. If you would like to compare policies from the brands in our panel, you can do so by heading to our travel insurance home page.

      All the best,

    Default Gravatar
    Ed | June 19, 2014

    If I cancel my trip because I get the flu (sick) prior to the day I fly out, will my airline ticket costs be reimbursed?

      Shirley | June 20, 2014

      Hi Ed,

      Thanks for your question.

      In the PDS is states that you are not covered for “any costs or expenses incurred prior to You being certified by a medical practitioner as unfit to travel”.

      For more information please see page 36 of the terms and conditions.


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