Key takeaways
- TAL often offers the cheapest policies on average with no set limit on maximum cover.
- Medibank scored highly for customer satisfaction, with 91% of surveyed Australians finding them trustworthy.
- NobleOak boasts a 98.8% claims acceptance rate and faster payouts than the industry average.
The best life insurance for you will depend on your budget and personal circumstances. Our experts have chosen a bunch of picks that will suit a range of people, but these should only be used as a guide. You should always read the product disclosure statement (PDS) to know if a product is a good fit for you.
Best life insurance
- Best life insurance: TAL Accelerated Protection Life Insurance
- Best for customer satisfaction: Medibank Life Insurance
- Best claims experience: NobleOak Life Insurance
$154
Price based on 160 responses about their monthly premium in March 2026.5 best life insurance brands for customer satisfaction in 2024
We asked 500+ Australians to rate their life insurer for customer service, value for money and more — these are the winners.
| Brand | Overall satisfaction | Trustworthy/reliable |
|---|---|---|
| ★★★★★ 4.27 | 91% | |
| ★★★★★ 4.18 | 88% | |
| ★★★★★ 4.16 | 94% | |
| ★★★★★ 4.14 | 94% | |
| ★★★★★ 4.09 | 91% |
How to find the best life insurance policy
- Make a list of debts owing. Make a list and know what your loved ones would need to be financially stable in the event of your passing. This should take into account any mortgages, home loans, car loans, etc. This will let you know what the minimum amount for cover should be and this will help narrow down your search.
- Decide if you want cover for other unexpected events. This includes things like trauma cover, total and permanent disability cover and income protection. This will help you know if you should look for a policy with lots of add ons or if a simple policy will suit you just fine.
- Know the state of your health. Your life insurance premium is largely dictated by the state of your health so to understand how to best go about getting cover, it can be helpful to know what kind of health you're in. The healthier you are, the more options you have. If you've got pre-existing conditions then you might like to get life insurance via a broker or look into options via your super.
- Compare at least 3 different options. The cost of life insurance can vary hugely between providers so it's important to get at least 3 different quotes so you have a good idea of what's out there. The admin can be a bit frustrating but it can be really costly to not take the time to compare.
FAQs
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