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1300 FINDER (346 337)

(02) 9299 7602


You can find our office here:

Level 10/99 York St, Sydney NSW 2000


Contact for all media enquires:

Bessie Hassan
Bessie Hassan
Head of PR Australia and Money Expert
bessie.hassan@finder.com@bessie_hassan/in/michhutchison
+61 402 567 568

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Greg Silver
Greg Silver
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+61 2 9299 7602
1300 FINDER

Someone from the team will take your call during office hours (8am - 6pm weekdays, AEST) on 9299 7602 or on 1300 FINDER.
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Ask an Expert

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  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, read the PDS or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms and Conditions and Privacy Policy.

1,075 Responses

  1. Default Gravatar
    JoanJuly 28, 2017

    I need to check my balance on Global Currency Card.

    • Staff
      RenchJuly 28, 2017Staff

      Hi Joan,

      Thanks for your inquiry.

      You can log in to the Westpac Global Currency Card online platform to check your balances, transfer funds between currencies, review transaction history, change your PINs and look up the latest exchange rates. The bank provides an app (Westpac Global Currency Card app) through the iOS App Store and Google Play, which you can use to check balances, view transaction history and transfer funds between currencies.

      Cheers,
      Rench

  2. Default Gravatar
    KimberleyJuly 27, 2017

    Where is the ‘Go to Site’ button?

    • Staff
      RenchJuly 27, 2017Staff

      Hi Kimberley,

      May I know which page are you trying to get or what topic are you looking for? This is for us to assist you further.

      Should you have further questions, please don’t hesitate to reach us out again.

      Kind regards,
      Rench

    • Staff
      RenchJuly 27, 2017Staff

      Hi Kate,

      Thank you for your inquiry. Please note that we are not affiliated with any company we feature on our site and so we can only offer you general advice.

      As I have checked, there is no age limit requirement stated for this card. I suggest contacting Load&Go China to inquire and confirm the information.

      Cheers,
      Rench

  3. Default Gravatar
    PierreJuly 26, 2017

    Please help to get my score.

    • Staff
      JhezelynJuly 26, 2017Staff

      Hi Pierre,

      Thanks for your comment.

      Through this page, you’ll can follow the step-by-step guide to getting your free credit score through finder.

      Regards,
      Jhezelyn

  4. Default Gravatar
    NicoleJuly 25, 2017

    Can i get my credit score without a license number? I only have photo id.

    • Staff
      JonathanJuly 25, 2017Staff

      Hello Nicole,

      Thank you for your inquiry today. :)

      For those who don’t have license, you can visit Veda/Equifax website and use your Medicare ID details for score generation.

      Hope this helps.

      Cheers,
      Jonathan

  5. Default Gravatar
    DanielleJuly 25, 2017

    i need to check my score but dont have a drivers license

    • Staff
      JonathanJuly 25, 2017Staff

      Hello Danielle,

      Thank you for your inquiry today. :)

      For those who don’t have license, you can visit Veda/Equifax website and use your Medicare ID details for score generation.

      Hope this helps.

      Cheers,
      Jonathan

  6. Default Gravatar
    CindyJuly 24, 2017

    Hello,
    When do you expect to connect. It’s a new street with no other available internet connection, we have tried everything to get internet with no success, we have been waiting 6 months already with no internet. I know it says August 2017, but can you please be more specific. I have 3 teenagers, a husband & myself with no wifi for 6 months is driving us crazy.
    Regards

    • Staff
      JonathanJuly 25, 2017Staff

      Hello Cindy,

      Thank you for making an inquiry today.

      Are you pertaining to NBN availability on August 2017? Providers should be able to give you temporarily other connections while waiting for that, such as ADSL, Cable or Wireless.

      You can enter your address on this page to see your options.

      Take note that you need to confirm the availability with your chosen providers as this vary upon actual inspection or further checking.

      Hope this helps.

      Cheers,
      Jonathan

  7. Default Gravatar
    BarbaraJuly 24, 2017

    I used the hashtag as part of my password but there is no hashtag on the tv monitor so my password keeps coming up incorrect. Can you please advise.

    • Staff
      ArnoldJuly 25, 2017Staff

      Hi Barbara,

      Thanks for your inquiry.

      Depending on the TV there are buttons on the on-screen keyboard you can select to show the symbols such as # and @. Please try looking for that button. Alternatively, You may also try logging in online thru mobile devices such as your phone or tablet and thru your laptop or computer then try changing your password from there.

      Hope this information helped.

      Cheers,
      Arnold

  8. Default Gravatar
    TimJuly 23, 2017

    I have about $20k in the bank and own a small business with $80k in the bank. I have never had any debt and have always paid all my bills and credit cards on time. I used to earn $120k per year but now earn $80k as I run my own business. I seemingly applied for one too many credit cards earlier this year (purely to get the frequent flyer points) and now I have a bad (586) credit score. This seems ridiculous but I guess there is nothing I can do now. What is the quickest way for me to build my credit rating back up?

    • Staff
      JonathanJuly 23, 2017Staff

      Hello Tim,

      Thank you for sending your inquiry today. :)

      You can refer to this guide on how to repair your credit. It also has the link for obtaining your most recent score, just click the “Get your free credit score today” green button.

      Hope this helps.

      Cheers,
      Jonathan

  9. Default Gravatar
    CarolJuly 23, 2017

    I need to when I get a loan for a new car

    • Staff
      DanielleJuly 23, 2017Staff

      Hi Carol,

      Thank you for contacting finder. We are a comparison website and general information service, we’re more than happy to offer general advice.

      You may refer to this page for options that may suit your needs. You may review and compare the offers available on the table. Once you have selected one, you may proceed by clicking the green “Go to Site” button.

      I hope this helps.

      Cheers,
      Danielle

  10. Default Gravatar
    ScottJuly 22, 2017

    Does my good score put me in a good state to get a personal or bank loan for a house?

    • Staff
      LiezlJuly 22, 2017Staff

      Hi Scott,

      Thanks for your question.

      While having good credit score means you’ll have more loan options to choose from, it does not automatically qualify you for a loan. You still have to meet the age, residency, income and deposit requirements to be eligible for a loan. Nevertheless, a good credit score can lead to a range of benefits. You may refer to our guide here on what to do with a good credit score.

      Kind regards,
      Liezl

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