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916 Responses to Contact Us

1. 

   Najim | June 24, 2017

   previous credit score was 731. And my next free acredit report was available on 22/06/2017. But now I am trying to see my credit score and it says no credit file. It still shows my credit score 731 in my account under my score. Confused and why it shows no credit file for new report?

   Reply
   • Staff

     Rench | June 24, 2017

     Hi,

     Thanks for reaching out to us.

     We apologize for the inconvenience. Thank you for bringing this to our attention. Nevertheless, I’ll consult this further with our team and get back to you once I got an update.

     Kind regards,
     Rench

     Reply
2. 

   Dorisi | June 23, 2017

   I have put in my right name, my email, and my password. So why is it that I’m being refused to see my credit?

   Reply
   • Staff

     Rench | June 24, 2017

     Hi,

     Thanks for reaching out to us.

     You may try to check your credit score from this page. Please input all details from your Australian driver’s licence correctly and see if it will go through successfully. If any errors occur, please inform us.

     Best regards,
     Rench

     Reply
3. 

   Wan | June 21, 2017

   Why do I need licence number ? I don’t have one to check my score . Is there any other way?

   Reply
   • Staff

     arnold.salas@findercrew.com | June 21, 2017

     Hi Tourstonepal1,

     Thanks for your inquiry.

     Alternatively, you may check your credit score on this page by using your passport as a valid ID if you don’t have a Driver’s license.

     Hope this information helped.

     Cheers,
     Arnold

     Reply
4. 

   Bhagwan | June 20, 2017

   Hi I can’t see my credit score. :(

   Reply
   • Staff

     Danielle | June 21, 2017

     Thank you for reaching out to us,

     Welcome to http://www.finder.com.au – We are a financial comparison website and general information service designed to help consumers make better decisions. Please note that we are not affiliated with any company we feature on our site and so we can only offer a general advice

     You may refer to this page to get your credit score for free.

     I hope this helps.

     Cheers,
     Danielle

     Reply
5. 

   Manny | June 18, 2017

   I previously got a debt agreement last 2012. After a year, I paid all my debt. So I tried to apply for a loan, but not successful. Is this for a lifetime that I can’t get a loan? What is my score?
   Thanks Manny

   Reply
   • Staff

     Rench | June 18, 2017

     Hi Manny,

     Thanks for reaching out to us.

     Please visit this page for helpful tips and info on how you can improve your credit score. You can also try checking your credit score by clicking ‘Get your free credit score today‘ on that page. If you have a bad credit, you can check this page for info and compare your options.

     Hope this helps.

     Cheers,
     Rench

     Reply
6. 

   Ned | June 15, 2017

   How do I improve my credit score of 652? I have one low rate credit card, which I have never been late paying off. I got a copy of my full credit report and I have 0 adverse events at all, just two accesses in 2011 by my phone operator.

   Reply
   • Staff

     Jhezelyn | June 15, 2017

     Hi Ned,

     Thanks for getting in touch with finder.com.au.

     You may get helpful tips on how to improve your credit score here. You may also want to check some guides to credit repair here. All the best for you.

     Hope this helps.

     Regards,
     Jhezelyn

     Reply
7. 

   Kate | June 14, 2017

   How do I improve my credit score of 412? I don’t have any credits cards, just a few payday loans that were never been late.

   Reply
   • Staff

     Jonathan | June 14, 2017

     Hi Katherine!

     Thanks for the comment.

     You can check our useful guide on how to improve your credit score.

     Hope this helps.

     Cheers,
     Jonathan

     Reply
8. 

   Charlene | June 14, 2017

   How do I get my score higher? What would be the time length be to get my score back to average? Thanks.

   Reply
   • Staff

     Jonathan | June 14, 2017

     Hi Charleen!

     Thanks for the comment.

     You can check this page about the ways to improve your credit score, as well as some helpful tips.

     Repairing credit may take some time, depending on your circumstances. Hence, it is important to take steps as early as now and monitor your progress by monitoring your score.

     Hope this helps.

     Cheers,
     Jonathan

     Reply
9. 

   Kara | June 14, 2017

   My credit score, please.

   Reply
   • Staff

     May | June 14, 2017

     Hi Kara,

     Thanks for reaching out.

     If you have a valid Australian driver’s licence, you can get your free credit score through our page here. Just click on the orange button that says “Get started” to proceed.

     Cheers,
     May

     Reply
10. 

    Gary | June 13, 2017

    How come my score was 860 5 weeks ago?

    Reply
    • Staff

      Harold | June 13, 2017

      Hi Gary,

      Thank you for your inquiry.

      Please note, the new ‘comprehensive’ version of credit reporting uses more data sources to calculate your score. In particular it uses your positive behavior, such as regular repayments. The older version of scoring is a ‘negative’ version, which doesn’t take into account positive behavior with calculating your score. Finder uses the comprehensive version of scoring, some other providers may be using the negative scoring version.

      I hope this information has helped.

      Cheers,
      Harold

      Reply