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Call us:

1300 FINDER (346 337)

(02) 9299 7602

You can find our office here:

Level 10/99 York St, Sydney NSW 2000

Contact for all media enquires:

Michelle Hutchison
Michelle Hutchison
Head of PR and Money Expert
M: +61 403 192 994
P: +61 2 9299 7602

Contact client requests and questions:

Greg Silver
Greg Silver
Head of Client Services
Email Greg Greg's LinkedIn
M: +61 415 494 262
P: +61 2 9299 7602

Someone from the team will take your call during office hours (8am - 6pm weekdays, AEST).
You can also try us on social media, pop by our offices or leave us a comment at the bottom of any page.

Ask a Question

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Disclaimer: At we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
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435 Responses to Contact Us

  1. Default Gravatar
    trac | August 31, 2016

    Hi wanting to get a gift voucher were can i gets these from please

    • Staff
      Anndy | August 31, 2016

      Hi Trac,

      Thanks for your question.

      So I can assist you further, may I know what particular gift voucher you are interested in?


  2. Default Gravatar
    | August 30, 2016

    how can i open a term deposit for 6mths

    • Staff
      Anndy | August 30, 2016

      HI David,

      Thanks for your question.

      If you want to open a term deposit account, you can compare your options on this page.

      Once you have selected the right account and check the eligibility criteria, you can then click the “open” button on the page to apply.


  3. Default Gravatar
    Trev | August 24, 2016

    Moving to Harrington Park next week…any idea when optus will be available in the “wildfire” precinct?
    Also would like to know if it is FTTP / B??


    • Staff
      Anndy | August 24, 2016

      Hi Trev,

      Thanks for your question.

      Around Harrington Park, the available technology is Fibre to the Node. There are a number of broadband providers in that area including Optus. You can check this link for more information about the connection in that area.


  4. Default Gravatar
    Onie | August 22, 2016

    I live in Newcastle can I apply for a personal loan in your office

    • Staff
      Chester | August 22, 2016

      Hello Onie,

      Thanks for your response,

      If you are currently employed yes you may, though each bank and institution have their own criteria that you will have to meet to finalise your loan application. You may visit for more info.

      According to most banks and lenders, you’ll need to meet these minimum requirements when applying. Be 18 years of age, have a steady income of full time or part time employment, be a an Australian citizen or permanent resident and earn more than $20,000 p.a.

      Also, the best loan for you will depend on what you need and also what loans you’re eligible for. You can use the comparison tables available on to compare similar loans and select the most competitive loan option that offers the features you want. If you are eligible, then you can apply.

      I hope this helps,


  5. Default Gravatar
    Brendon | August 22, 2016

    The following statement is made on your site about getting life cover through an Adviser.

    However, sometimes the amount of cover you’re offered is less than what you’d get if you went through an advisor, and there tend to be more exclusions placed on your policy.

    Why would I get more exclusions if I went through an adviser than buying direct online?

    • Staff
      Richard | August 22, 2016

      Hi Brendon,

      Thanks for your question. The statement is saying that there are more restrictions (exclusions is the term used in the example) if you buy your policy online as opposed to if you went with an adviser. This is because generally there is no formal underwriting done prior to the issuing of the policy with direct policies.

      I hope this was helpful,

  6. Default Gravatar
    Gary | August 17, 2016

    Hi, I am interested in the full survey and any further information behind a story in the Advertiser today, Noisy pubs break deals, relating house demand around noisy hotels being much less than other neighbouring discouragement.

    • Staff
      Shirley | August 18, 2016

      Hi Gary,

      Thanks for your question.

      I’ve emailed you the relevant press release that was associated with your question.

      Hope this helps.

  7. Default Gravatar
    Nguyen | August 17, 2016

    I’m a overseas Vietnamese student, I want to buy a travel insurance to travel from Australia to USA. The agency insurance in Viet Nam don’t sell it for me because I don’t departure from Viet Nam.
    Do you sell it for me? How can i buy it?

  8. Default Gravatar
    Steven | August 17, 2016

    Could you please provide a timeframe when the wireless NBN network will be available for 5 Bellevue place blackhead NSW 2430 thank you

    • Staff
      Chester | August 17, 2016

      Hello Steven,

      Thanks for your question.

      As per our NBN tracker which you may access via this link It as been stated that nbn in your area is expected to commence construction in some parts of your suburb within the next 3 years. You may also contact your preferred NBN service provider so they may also check if your area is currently covered by NBN.

      I hope this helps.


  9. Default Gravatar
    Mary | August 16, 2016

    If you order foreign currency online how do you get the cash or am I in the wrong website I live in Melbourne

    • Staff
      Shirley | August 19, 2016

      Hi Mary,

      Thanks for your question.

      In order for us to assist you, would you be able to provide some more information please? What was the name of the service you were using?

  10. Default Gravatar
    Jason | August 16, 2016

    Hello ,

    I am a temporary Visa holder with 2 years remaining on my VISA.

    I have a great income and big deposit.

    I want a homeloan and have walked into numerous banks and have been turned down.

    Can you please hep in finding me a lender that will deal with me?

    • Staff
      Stephanie | August 17, 2016

      Hi Jason,

      Thanks for your comment.

      Please be advised that is a financial comparison website and not a lender.

      In order to be eligible for a home loan as a non-citizen, you will need to meet a number of criteria. You can read more on these here.

      Once you have met this criteria, you may find that it is easier to obtain a home loan with your desired lender.

      Hope that helps,


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