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1,407 Responses

  1. Default Gravatar
    ArronMarch 16, 2018

    What bills are on my credit history so I can start paying them please?

    • Staff
      JhezelynMarch 17, 2018Staff

      Hi Arron,

      Thank you for your comment.

      If you want to track your loan applications, repayments and your financial records, you can request a copy of your free credit report. It may take up to 10 days to receive this.


  2. Default Gravatar
    NoelMarch 15, 2018

    I am looking at the health extras covers from numerous providers on your site….are the monthly premiums shown, the current ones or the new premiums that all of them will apply as of April 1 2018 ?

    • Staff
      NikkiMarch 19, 2018Staff

      Hi Noel!

      Thanks for your message and for contacting finder – A leading comparison website and general information service built to give you advice in your buying decision needs.

      The premiums are available on the website of the provider. When you have chosen your health provider, click the GO TO SITE button and it will direct you to their website.

      Hope this helps!

      Best regards,


  3. Default Gravatar
    wayneMarch 15, 2018

    i need to update my credit card details. how do i undertake?

    • Staff
      JoelMarch 17, 2018Staff

      Hi Wayne,

      Thanks for leaving a question on finder.

      If you can elaborate more on your question, I’m sure I can help you better. We here at finder do not ask for credit card details from users.


  4. Default Gravatar
    BruceMarch 14, 2018

    On below page it mention lounges in Arabian Gulf which i can enter with my credit card, where about is Arabian Gulf I couldn’t find it on the map?

    • Staff
      RenchMarch 18, 2018Staff

      Hi Bruce,

      Thanks for your inquiry.

      Arabian Gulf may refer to The Persian Gulf. The Persian Gulf is a mediterranean sea in Western Asia. The body of water is an extension of the Indian Ocean through the Strait of Hormuz and lies between Iran to the northeast and the Arabian Peninsula to the southwest.

      Hope this information has helped.

      Kind regards,

  5. Default Gravatar
    lloydMarch 11, 2018

    Why is my score less than 75% at 880 points, when I own everything and all my utility bills plus are paid well before due date and never a default?

    • Staff
      JhezelynMarch 11, 2018Staff

      Hi Lloyd,

      Thank you for your comment.

      Best to request a free credit report to know how you got a certain score. Please note that it might take up to 50 days for this to be delivered.


  6. Default Gravatar
    TanzMarch 6, 2018

    Where is your want to chst button that automated messenger keeps talking about when i called and tried to go to the customer service enquiries? Needing help on a product on your page but not getting told how…

    • Staff
      MayMarch 7, 2018Staff

      Hi Tanz,

      Thank you for your inquiry.

      The “Want to chat” button can be found in the lower right corner of any finder page you open. Please feel free to reach us via chat if you need immediate assistance on your inquiry. We’re here to help! :)


  7. Default Gravatar
    CHARLENEMarch 5, 2018

    Wondering what’s the best way about home loans when I have a ‘very good’ credit score, but my partner has a low one… We need a joint home loan as want to borrow a decent amount.

    • Staff
      MayMarch 6, 2018Staff

      Hi Charlene,

      Thanks for your inquiry.

      Just to confirm though that we’re a comparison website so we can only offer general advice and cannot recommend a specific home loan to you. There are lenders in the market you can check though, depending on the features of a home loan you’re looking for:

      1. Cheap home loans guide
      2. How to find the best* loans
      3. Low interest rate loans

      Best to contact the lender directly if you like to check with them your options. Alternatively, you can speak to a mortgage broker who will consider your circumstances and offer you range of lending options.

      I hope this can help.


  8. Default Gravatar
    aliMarch 1, 2018

    Hi. Can u explain why my credit score is 400? On other websites like credit savvy and credit simple it is 644 and 615 but on this website it is 400. Why?

    • Staff
      JhezelynMarch 6, 2018Staff

      Hi Ali,

      Thank you for your comment.

      Please note that if you got your credit score through finder, it is calculated by Equifax. There are lots of factors affecting your credit score and you may check these factors from this page.

      In addition to that, if you want to know why you got a certain score, you can request for a credit report which you might receive within 10 days.


  9. Default Gravatar
    February 22, 2018

    Hi i am looking for some help with finding a personal loan to approve me and give me a go

    • Staff
      CarloMarch 10, 2018Staff


      Thank you for contacting finder.

      I understand that you are looking for loan providers.

      This link would be helpful for you to choose which provider works for you. It has a table for to compare and if you want to know more information about the provider you can just click on the “go to site” button.



  10. Default Gravatar
    JulieFebruary 21, 2018

    The NBN tracker has put my address down wrong and has put me in another state, I got the email, but I didn’t except it knowing that there was a mistake. If you can change it, I would be very grateful, the address is such to be unit 1/27 Simpson Drive Dandenong North Victoria 3175.

    • Staff
      JoelMarch 10, 2018Staff

      Hi Julie,

      Thanks for leaving a question on finder. Please note that we are a comparison website and we do not represent any of the providers on our page.

      Unfortunately, I looked up your address but it shows on the tracker that NBN is not yet available for your area. It is expected that NBN will commence construction in some parts of this suburb within 3 years.


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