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Call us:

1300 FINDER (346 337)

(02) 9299 7602


You can find our office here:

Level 10/99 York St, Sydney NSW 2000


Contact for all media enquires:

Bessie Hassan
Bessie Hassan
Head of PR Australia and Money Expert
bessie.hassan@finder.com@bessie_hassan/in/michhutchison
+61 402 567 568

Contact client requests and questions:

Greg Silver
Greg Silver
Head of Client Services
Email Greg Greg's LinkedIn+61 2 9299 7602

Someone from the team will take your call during office hours (8am - 6pm weekdays, AEST) on 1300 FINDER (346 337) / (02) 9299 7602.
You can also try us on social media, pop by our offices or leave us a comment at the bottom of any page.

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  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Disclaimer: At finder.com.au we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
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651 Responses to Contact Us

    Default Gravatar
    wendy | January 20, 2017

    Hello iv’e asked and asked your team for my credit score .nobody has gave it to me.its been over 5years since i owned 34 dollars to a
    debt collecting company. because i was unaware that i still owned
    the above amount.i can’t apply for any finance.if i don’t get my
    right answer this time i will have to try some where else

      Staff
      May | January 20, 2017

      Hi Wendy,

      Thank you for contacting finder.com.au – a financial comparison website and general information service designed to help consumers make better decisions. We do not represent any credit reporting bureau or any company we feature on our pages.

      Just to confirm, have you already used our site to get your free credit score? If not yet, you can fill out the form on this page by providing your details and driver’s licence. Please note that your score will be generated by Veda’s system.

      In regards to your unpaid debt, usually, defaults will generally remain on your file for five years. But since your unpaid debt is a small amount worth $34, this may not be listed on your credit file. You can find more information about this on our article – “What is a default on my credit file?” here.

      Regards,
      May

    Default Gravatar
    monira | January 20, 2017

    how I send money overseas on line

      Staff
      Anndy | January 20, 2017

      Hi Monira,

      Thanks for your question.

      You can transfer money overseas through any of the providers on this page.

      Please take advantage of the money transfer calculator on top of the page so you can compare the ‘money received’ per company. Just click the ‘go to site’ button to start sending money.

      Cheers,
      Anndy

    Default Gravatar
    Marty | January 19, 2017

    Do guys offer personal/ car loans?

      Staff
      May | January 19, 2017

      Hi Marty,

      Thank you for contacting finder.com.au – a financial comparison website and general information service designed to help consumers make better decisions. We actually do not offer the loans ourselves.

      Nonetheless, you may compare your personal and car loan options on this page for personal loans while you can click here for car loans. Once you’ve found a loan you’re eligible for and you want to apply for, you can click “Go to Site” to head over to the lender’s website.

      Cheers,
      May

    Default Gravatar
    Sukhdeep | January 13, 2017

    I am on study visa in course of food and beverage and catering. I want to migrate Australia. Can you help me pls

      Staff
      May | January 13, 2017

      Hi Sukhdeep,

      Thanks for your question and for contacting finder.com.au – a financial comparison website and general information service designed to help consumers make better decisions. We do not process immigration visas and so can only provide you with a general advice.

      Australia has actually a very strict immigration policy, so you would need to hold the right visa that would cater to your needs and circumstances. You may like to read this article about Australian visa and citizenship guide, which you may find useful.

      Cheers,
      May

    Default Gravatar
    NGA | January 12, 2017

    How can I get my free credit report?

      Staff
      May | January 12, 2017

      Hi NGA,

      Thanks for getting in touch.

      You can use this link to order a free copy of your credit file.

      Cheers,
      May

    Default Gravatar
    Anne | January 12, 2017

    why is my rating so poor -, I don’t have a mortgage or car loan or bad debts so it should be better than just average?

      Staff
      Anndy | January 12, 2017

      Hi Annerich,

      Thanks for your question.

      Kindly note that the credit score you obtained through our page was provided by Veda. You can check this page for more information on how Veda calculates your score.

      If you want to check your credit history and understand how you got your credit score, you can order your free credit report through this page.

      Cheers,
      Anndy

    Default Gravatar
    | January 10, 2017

    What happens if you dont have a license for credit scoring or for any other product you have on finder. Thanks

      Staff
      May | January 10, 2017

      Hi Louise,

      Thanks for your question.

      As finder uses your driver’s licence so Veda can locate your file, if you do not have one, I’m afraid you may not be able to get a credit score through finder. If you have a passport, you can use this link to order a free copy of your credit file.

      Cheers,
      May

    Default Gravatar
    Aku | January 9, 2017

    I tried to get my credit score but it said it couldn’t verify me?

      Staff
      Anndy | January 9, 2017

      Hi King,

      Thanks for reaching out.

      You may have not entered enough information for Veda to locate your credit file. If you have moved in the past three years you need to enter two addresses and ensure your information is correct.

      Alternatively, you can directly request a free credit score from Veda through this page.

      Cheers,
      Anndy

    Default Gravatar
    Glen | January 9, 2017

    What is my free credit rating

      Staff
      Anndy | January 9, 2017

      Hi Glen,

      Thanks for reaching out.

      Please check your free credit score through this page.

      To avoid any problem in getting your score, please double check all the information you will provide before clicking the ‘submit’ button.

      Cheers,
      Anndy

    Default Gravatar
    John | January 4, 2017

    I need to borrow about 2000 dollars but have bad credit can u suggest something in real need of it cheers

      Staff
      Anndy | January 4, 2017

      Hi John,

      Thanks for your question.

      Please check this page for your loan options. Please click the name of the loan product you are interested in to check the eligibility criteria to apply. The “go to site” button is for submitting an application.

      Cheers,
      Anndy

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