Get the pet cover that's right for you
Is pet insurance worth it?
Every dog or cat owner is well aware of just how expensive vet bills can be. As advances in human medical care and technology trickle down to the animal world, vets now have more options than ever before to treat illness and injury in our furry friends. But with no Medicare or similar scheme in place for pets, owners can find themselves unable to afford the cost of expensive treatment.
Pet insurance can cover the cost of vet fees for treating illness or injury to your cat or dog. According to the November 2016 Animal Medicines Australia report, 62% of households in Australia have a pet, but only 26% of homes with dogs and 19% of homes with cats have pet insurance. Most vets recommend that owners take out pet insurance as they’ve witnessed first-hand when treatable animals have to be put down because their owners can’t afford the vet bills.
Cover can be tailored to suit any budget
What pet insurance options do I have?
- Illness. This helps pay veterinary, pharmaceutical and other costs related to illness.
- Accidental Injury. This covers veterinary expenses related to accidental injuries, such as broken bones.
- Routine Care. This covers the cost of routine pet care expenses, such as deworming, desexing, teeth cleaning, dog training courses, prescription diets, and more.
You can choose policies to combine these three types of cover as desired.
Accident Only Cover
This type of insurance covers injuries caused by an accident. Think: broken bones from car accidents, scratches from fighting with other animals, burns or snake bites.
However, this policy does not pay out for all types of accidents. Tick and flea bites are often excluded. Injuries due to a pre-existing condition are also often excluded.
This type of policy is best suited to a new pet that has no pre-existing health conditions.
Accident & Illness Cover
Accident and illness cover will protect your pet from accidents, as well as sickness or disease. Your furry friend will be covered for conditions such as cancer, infectious diseases, hereditary illness, and skin conditions.
There are some common exclusions to this policy. Pre-existing conditions are generally not covered, as well as diseases where there is a known vaccine.
This type of policy is best suited to pet breeds that often experience health problems.
Comprehensive cover protects your four-legged friend against the aforementioned accidents and illness, but also includes routine care. Routine care gives your fur baby access to preventative health treatments, such as desexing, dental care, and vaccinations.
This type of policy is best suited to an ageing pet and one that is susceptible to problematic health conditions.
Is pet insurance right for me?
Can't I just put money into a savings account?
This certainly an option for the payment involved in the regular routine care for pets. However, pet insurance is beneficial for those high-cost ailments.
According to the Australian Veterinary Association, pet owners spend an average of $450 per year on their furry best friends. This amount only covers standard treatments such as heartworm prevention and vaccinations and not the extra treatments and unexpected costs that your pet might incur throughout its life.
With the ever rising (and fluctuating) cost of vet bills, pet owners are faced with the question of: Is pet insurance worth it or is it the smarter choice to set aside money to pay for veterinary expenses?
While self-insuring has its benefits: you get to save more by not paying for monthly premiums, this method has its shortcomings as well. With the rising costs of vet care and the unpredictability of accidents, your pet might be in need of serious medical treatment before you have saved up enough money to cover for it. Should your pet develop an ongoing, chronic illness, looking for an affordable insurance policy at that point would be very difficult.
What extra cover should I consider?
Like other insurance, pet cover policies will often let you choose your own extras. Some policies will let you pick and choose only the routine care cover you want and may offer other benefits. Consider each on its own merits, and look for the ones you want or are more likely to use.
The following are options to consider:
- Routine care. Routine care can be added onto most policies. This covers the cost of everyday care - from vaccinations to teeth cleaning.
- Emergency boarding. If you are hospitalised or in an emergency situation, pet insurance policies can cover the cost of boarding for your pet until you’re able to get home again.
- Overseas pet travel insurance. Extends your cover overseas. If you only travel with your pet occasionally, or always get separate travel insurance with pet cover when you do, then it might be worth specifically avoiding this option.
- Obedience training. If your pet is already well socialised, then you might not need this option.
- Dental illness. This covers conditions such as gingivitis, abscesses, and the removal of teeth.
- Essential euthanasia. Under this option, if euthanasia is deemed humane and essential course of action for your pet by your veterinarian, your insurance provider will cover the expenses involved in this process.
- Paralysis tick benefit. Under this benefit, your policy will cover the cost of veterinary treatment arising from paralysis tick bites.
- Council fees. These expenses will vary depending on where you live, and it can be worth comparing the cost of this extra against how much it’s actually worth in your circumstances.
Reading the fine print: Questions to ask when you are comparing pet insurance
- Your annual benefit limit. Most pet insurance policies have a limit on the amount they will pay out per year. Whilst most people never reach their annual benefit limit, it's important to be aware of how much you can actually claim if the need arises.
- Vet bills. Ensure you're aware of what percentage of eligible vet bills are payable. Most insurance policies will cover up to 80% of your veterinary bills.
- Excess payments. Most policies require you to pay an excess when making a claim. Ensure you understand how much you will be paying in the event of a claim. Typically if you have a lower excess you will have a higher premium. Likewise, if you opt for a higher excess your premiums will be lowered.
- Age limits. Unfortunately, finding cover for your pet after they hit their ninth birthday is difficult. Unless you take out cover for your pet before this, you will usually only be able to be covered for accidents.
- Pre-existing conditions. Ensure you understand whether pre-existing conditions are covered. Some insurers will automatically limit the level of cover available if your pet has a pre-existing condition.
- Policy renewability. Having a policy that is renewable is especially important for older pets. Ensure you're with an insurer that offers this or your pet could be without cover as it enters its senior years. Whether both accidents and illness are covered when your pet gets older.
- Waiting periods. Be aware of what waiting periods apply. This will help you understand how long your pet could potentially be without cover for.
Ensure you compare pet insurance policies and read insurer reviews whenever possible.
What exclusions should I be aware of?
Search for cover based on pet type
My pet has pre-existing conditions. What should I know?
Pre-existing conditions are those which were present in some form prior to taking out a policy or during the waiting period immediately afterwards. Typically, the following are considered pre-existing conditions:
- Any conditions previously diagnosed
- Any conditions that showed symptoms before you took out cover
- Any conditions previously treated or in remission
Getting pet insurance early means you’re more likely to be able to claim costs for conditions that develop early in the pet’s life. However, insurers are within their rights to adjust the cost or terms of your policy afterwards to reflect the increased cost. To ensure continuity of cover in these circumstances, you can look for a lifetime pet insurance policy, or one that comes with guaranteed future insurability.
Pet insurance traps to avoid
Pet insurance policies generally provide good value, but you do need to pay attention to some details:
- Do not underestimate limits. Limits, combined with the excess, can considerably reduce the reimbursement percentage of pet insurance. For example, if you claim $2000, your compensation consists of 80% of the medical bills and you have an excess of $500, you will be reimbursed $1100.
- Paying premiums following pet's death. Premium payment payments should cease in the event of the pet's death. Some policies reportedly continued to charge premiums for a full year following the pet's death.
- Confusing policy information. Make sure you know exactly what you will/won't be covered for. Some provider websites and product documents tend to be overly confusing with no clear explanation of the terms and conditions. Make sure you know when a claim will/won't be paid before signing up for cover.
- Chronic care. You will need to check whether your pet’s chronic care is covered during subsequent years.
Some common questions about pet insurance
Can I use my usual vet?
Most policies will let you use any vet that is licensed to legally practice in Australia, but you should check that your vet is included as a provider for the insurance company you are considering.
Do I have to provide a copy of my pet’s medical history?
You generally won’t need to provide a full medical history, but will need to disclose any illnesses or injuries your pet has suffered prior to taking out the policy.
What if my pet was adopted from a shelter?
You will need to provide a copy of the documentation provided by the pet shelter.
Can I get cover for multiple pets at once?
Yes. Most companies will let you get cover for multiple pets, with some offering multi-policies discounts when you do.
What happens if I can’t remember how old my pet is?
Most companies will let you provide an estimate of your pet's age when applying for cover. Some insurers might ask you to consult a vet for a more precise estimate.
Does pet insurance cover vaccinations?
Vaccinations are covered under policies with Routine Care Benefit taken out. This is an extra.
Does pet insurance cover desexing?
Desexing is covered under Routine Care Benefit which is an extra.
Is pet insurance tax deductible?
Can my pet insurance pay the vet directly?
Yes. When you make a vet fees claim, many insurance brands can pay them directly. You should check with your vet first as they will need to complete the necessary paperwork.
How do I renew my cover?
Most pet insurance policies will require your pet to be under eight years of age when starting the policy. The policy is then renewed automatically each year provided there are no gaps in cover.
Will my pet insurance premiums increase?
Your pet insurance premiums are likely to increase each year to keep pace with advances in diagnostic, medical and surgical procedures, and the increased chance and cost of claims as pets get older.
Can I get pet insurance for horses?
Yes. Specialised equine insurance has cover more suited to horses.
Can I get pet insurance for birds?
Unfortunately, we don't know of any pet insurance provider in Australia that provides specialised cover for pet birds. If you have an aviary, you may be able to find insurance cover with some specialist insurance providers.
Can I get pet insurance for exotic pets?
Unfortunately, at the moment there are no specialist pet insurance products for exotic pets in Australia.
Can I get pet insurance for rabbits?
Unfortunately, there are no known Australian providers that provide pet insurance for rabbits.
Can I get pet insurance for reptiles?
Unfortunately, we don't know of any providers that provide pet insurance for reptiles in Australia.
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