How do I make a claim with Petsy?

You can make a Petsy claim through GapOnly™ which lets you simply pay the difference when you visit the vet, rather than having to wait on being reimbursed. If you don't use this option, your vet might be able to process the claim for you electronically. Alternatively, you can submit your claim online through the secure Pet Portal. After logging in, you can upload the relevant documents and simply click "Submit". If you prefer, you can also complete a paper claim form and send your original documentation via post.

What waiting period do I need to serve with Petsy pet insurance?

There is generally no waiting period for specified injuries, a 30-day waiting period for illnesses and a 6-month waiting period for cruciate ligament conditions.

What am I not covered for with Petsy pet insurance?

You won't be covered for the following with Petsy (read its PDS for a full list of exclusions): Ambulance costs Bilateral conditions Dental diseases such as gingivitis Pre-existing conditions Diseases with a common vaccine Elective procedures Pregnancy/breeding

Petsy Pet Insurance Review

7.0

Finder Score

Great

Maximum yearly benefit: $25,000
Reimbursement rate: 90%
Routine Care: No

Our verdict

A solid choice for pet owners.

We looked at 14+ policies — Petsy pet insurance offers 90% back and a $25,000 benefit limit.

Pros

Its comprehensive policy gives you 90% back. Out of the 15 pet insurance policies on Finder, only 3 others also offer more than this.
Its $25,000 annual benefit limit is a strong showing, near the top of the market.

Cons

You can't take out a new policy for your pet if they are over 8 years and 364 days old – but this is similar to other insurers.
If your pet has a chronic pre-existing condition, you won't be able to receive cover.

Details

Product details

Product Name	Petsy Top Cover
Accidental injury
Routine Care	No
Lifetime Cover
Reimbursement rate	90%
Maximum yearly benefit	$25,000
Cooling Off Period	30 days
Cruciate Ligament Benefit	$25,000
Excess options	$0, $150, $200, $300 & $500
Emergency Boarding	$25,000
Consultations and Vet Visits	$25,000

Why compare pet insurance with Finder?

You pay the same price as buying directly from the pet insurer.
We're not owned by an insurer (unlike other comparison sites).
We don't ask for your phone or email.
We've reviewed over 35 policies on the market, so you don't have to.

Petsy pet insurance costs

To help give you an idea about costs for Petsy pet insurance, we gathered annual quotes for a few of Australia's favourite dog breeds. Just remember, prices are going to change based on things like your own dog's breed and age, and your address, so it's always worth comparing policies and getting a few quotes.

Dog Breed	1yr old	5yr old
Maltese Cross	$1,443.36	$1,842.36
Cavoodle	$1,403.76	$2,030.64
Labrador	$2,166.60	$2,843.16
Staffordshire Bull Terrier	$2,064.00	$2,937.84
Border Collie	$1,555.68	$2,213.52

Pet: Dog
Breed: Maltese Cross, Cavoodle, Labrador, Staffordshire Bull Terrier, Border Collie
DOB: 1 June 2023 and 1 June 2019
Sex: Female
Quotes updated in July 2024
Desexed: Yes
Excess: $0
Owner's DOB: 28 March 1996
Address: New South Wales, 2155

Prices will differ based on a few criteria, including:

The gender, breed and age of your pet
The level of cover you choose
Your excess
Your locations
If your pet is desexed.

- Finalist for Best Pet Insurance - Value 2023
- Finalist for Best Pet Insurance - Comprehensive 2023

Frequently asked questions

You can make a Petsy claim through GapOnly™ which lets you simply pay the difference when you visit the vet, rather than having to wait on being reimbursed. If you don't use this option, your vet might be able to process the claim for you electronically.
Alternatively, you can submit your claim online through the secure Pet Portal. After logging in, you can upload the relevant documents and simply click "Submit". If you prefer, you can also complete a paper claim form and send your original documentation via post.
You won't be covered for the following with Petsy (read its PDS for a full list of exclusions):
Ambulance costs
Bilateral conditions
Dental diseases such as gingivitis
Pre-existing conditions
Diseases with a common vaccine
Elective procedures
Pregnancy/breeding

Finder writers are subject matter experts and use primary sources, in-depth research and interviews with other experts to ensure you're getting accurate, up-to-date information. Articles are fact checked in line with our editorial guidelines.

Your reviews

Not enough reviews Write a review

Gary Ross Hunter has over 6 years of expertise writing about insurance, including life, health, home, and car insurance. Having reviewed hundreds of product disclosure statements and published over 800 articles, he loves simplifying complex insurance topics for everyday readers. Gary has contributed to major outlets like Yahoo Finance, The Sydney Morning Herald, and news.com.au, and holds a Bachelor of Arts (Honours) in English Literature from the University of Glasgow, along with a Tier 2 General Advice certification, ensuring his work adheres to ASIC’s RG146 standards. See full profile

Petsy Pet Insurance Review

Why compare pet insurance with Finder?

Petsy pet insurance costs

See how we got these annual prices

Explore Petsy's past Award wins

How do I make a claim with Petsy?

What waiting period do I need to serve with Petsy pet insurance?

What am I not covered for with Petsy pet insurance?

Sources

Your reviews

Important information about this website

Advertiser disclosure

How we make money

Sorting and ranking products

Terms of service and privacy policy