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Guide Dogs Pet Insurance

Cover your dog or cat's medical expenses, including covered alternative treatments, with Guide Dogs Pet Insurance.

Guide Dogs Pet Insurance offers three levels of cover for both dogs and cats, and Registered Guide Dogs, with a portion of your proceeds benefiting Guide Dogs Australia.

Although all policies have the same inclusions, they have different maximum benefit amounts. Each policy covers veterinary fees and boarding fees.

Best of all, when you choose to insure your furry-friend through Guide Dogs Pet Insurance, you're making a difference. A portion of their proceeds go to supporting Guide Dogs Australia, providing vital services, training, and placement of Guide Dogs to Aussies with sight loss or low vision.

Read on to learn about your policy options.

finder.com.au’s 3 fave features

Guide dogs

  1. A portion of your premiums goes back to Guide Dogs Australia.
  2. Liability cover for Registered Guide Dogs.
  3. Cover options for animals over 9 years old.

Want to compare Guide Dogs pet insurance?

Details Features
 Premium Care
Premium Care
Helps support Guide Dogs Australia.
  • Maximum yearly benefit: $20,000
  • Reimbursement rate: 85%
  • Eligibility: Between 8 weeks and 9 years old
  • Excess options: $0 or $50
  • Paralysis tick benefit: $2,000
  • Discounts: 10% multi-pet discount
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Comprehensive Care
Comprehensive Care
Helps support Guide Dogs Australia.
  • Maximum yearly benefit: $15,000
  • Reimbursement rate: 80%
  • Eligibility: Between 8 weeks and 9 years old
  • Excess options: $0 or $50
  • Paralysis tick benefit: $2,000
  • Discounts: 10% multi-pet discount
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 Basic Care
Basic Care
Helps support Guide Dogs Australia.
  • Maximum yearly benefit: $15,000
  • Reimbursement rate: 75%
  • Eligibility: 9 years old and over
  • Excess options: $0 or $100
  • Cover for illness: Yes
  • Discounts: 10% multi-pet discount
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Guide Dogs Pet Insurance Deals Guide Dogs Pet Insurance Deals
10% Multi-Pet Discount Save 10% when you insure multiple pets.

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What policies are offered by Guide Dogs?

Basic Care

  • Claim up to $15,000
  • For pets over 9 years
  • Covers accidents and illnesses
  • Get back up to 75% of eligible vet bills
  • Visit any licensed vet in Australia

Comprehensive Care

  • Claim up to $15,000
  • For pets older than 8 weeks and younger than 9 years
  • Covers accidents and illnesses
  • Get back up to 80% of eligible vet bills
  • Visit any licensed vet in Australia

Premium Care

  • Claim up to $20,000
  • For pets older than 8 weeks and younger than 9 years
  • Covers accidents and illnesses
  • Get back up to 85% of eligible vet bills
  • Visit any licensed vet in Australia
  • Option for Routine Care optional extra, which gives you a $50 annual benefit for routine treatments such as desexing, teeth cleaning, vaccinations, and council registration fees (plus more).

How do the policies compare?

What's covered?Premium careComprehensive careBasic care
Yearly claim limit $20,000$15,000$15,000
Illness
  • Yes
  • Yes
  • Yes
Accidental injury
  • Yes
  • Yes
  • Yes
Eligibility8 weeks - younger than 9 years9 weeks - younger than 9 years9 years and over
Benefit percentage 85%80%75%
Excess options$0, $50$0, $50$0, $100
Routine care
  • Optional Extra
  • No
  • No
Cruciate ligament conditions$3,200$3,200$3,200
Third Party Liability (for registered Guide Dogs only)$1 million$1 million$1 million
Consultations and home visits$300$300$300
Emergency boarding when you're in hospital for more than four days$1,200$1,000$500
Tick paralysis$2,000$2,000$1,500
Illness waiting period30 days30 days30 days
Lifetime cover
  • Yes
  • Yes
  • Yes
Visit any vet in Australia
  • Yes
  • Yes
  • Yes
Cover for unvaccinated pets
  • Yes
  • Yes
  • Yes
Multi pet discount10%10%10%
Payment optionsFortnightly, monthly or annuallyFortnightly, monthly or annuallyFortnightly, monthly or annually

What's covered in all plans?

  • Accidental injury
  • Illness
  • After-hours emergency visits
  • Cruciate ligament conditions
  • Consultations (including home visits)
  • Annual tick paralysis benefit
  • Lab and diagnostic test
  • Hospitalisation
  • Radiology
  • Medicine and drugs
  • Overseas pet travel
  • Emergency boarding
  • Essential euthanasia
  • Third party liability (for registered Guide Dogs only)

What isn’t covered?

While most common injuries and illnesses are covered, there are a number of exclusions you should be aware of.

  • Pre-existing conditions your pet showed before you took out the insurance policy or were identified during the waiting period
  • Dental illness
  • Dental procedures
  • Behavioural problems
  • Elective procedures
  • Food and diets
  • Grooming
  • Pregnancy
  • Breeding related conditions
  • Pet accessories

Each sub benefit has its only exclusions, so you should read the policy documents before buying insurance from Guide Dogs Pet Insurance to make sure it is suitable for you.

How to file a claim with Guide Dogs?

To make a claim with Guide Dogs Pet Insurance, you can download the form from their website or call and request a claim form. You will need your vet to sign the form, and you must attach copies of your invoices to your claim form before returning it via post, fax or email. If your vet agrees, you may elect to pay by VET PAY. In this instance, you will not have to pay the vet. Guide Dogs Pet Insurance will contact your vet and pay them directly.

Some final questions you might have


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2 Responses

  1. Default Gravatar
    April 1, 2018

    I just wanted to get a better understanding of the illness waiting period. Does this mean if my dog gets sick we have to wait 30 days before claiming or is this 30 days from signing up for the cover?
    Thank you.

    • finder Customer Care
      JeniApril 1, 2018Staff

      Hi Rhieannah,

      Thank you for getting in touch with finder.
      Waiting periods are the time between when you enroll and when you’re coverage becomes fully active. For example, some insurers have a 5 day waiting period for injuries and a 30 day waiting period for illnesses. All waiting periods start on the date your new pet’s policy becomes effective. Accidents and illnesses that occur or are diagnosed during the waiting period will not be covered. This waiting period helps the insurance company ensure that pet owners are not enrolling their pet because they are injured, sick, or have a pre-existing condition. A pre-existing condition is an injury or illness that your pet already has before you enroll them into a pet insurance policy.
      If you want your pet be covered immediately, you may want to check out this link.

      I hope this helps.

      Have a great day!

      Cheers,
      Jeni

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