While every travel insurance policy is different, here are some of the mishaps that your policy can cover.
If you're sick or injured
If you get food poisoning, have an asthma attack or sprain your ankle and need to seek emergency medical help, you can claim your Overseas Medical Expenses.
If you need to cancel your trip
If you can't make the trip or need to cut it short because you get sick or a family member dies, you can recover non-refundable spends through your Cancellation Fees and Lost Deposits cover.
If your credit cards or travel documents are lost or stolen
Travel Documents cover helps you replace your passport and credit cards if someone steals them out of your hotel room or the airline loses them after sending your luggage elsewhere.
If your luggage doesn't make it
If the airline decides to send your bags in the opposite direction, the Luggage and Personal Effects cover will pay for replacement supplies until you get them back. It will replace everything if they're gone for good.
We want to help you find comprehensive travel insurance for your trip, but to really benefit from the cover and to make sure you're not caught in a sticky situation that can leave you out of pocket, it's important to know in what circumstances travel insurance doesn't have your back.
You've had a few drinks. Jumped on a moped after a few drinks and ended up hitting a ditch in downtown Kuta? Yep, you're not covered. Insurers do not pay claims that arise while you were under the influence of drugs or alcohol.
You're renting a motorcycle or moped. You're only covered if you have a current Australian motorcycle licence and you wear a helmet. Also, the moped's engine needs to be under the capacity specified by the insurer, which can vary from 50cc to 250cc.
You're hang-gliding or jumping out of a plane. Not all activities will be automatically covered. Each insurer will have a list of high-risk pursuits that are excluded from cover, which are specified in the product disclosure statement (PDS). Find out what these are and if you need to purchase any additional cover.
You're going somewhere the Australian government doesn't recommend. Travel warnings issued by the Department of Foreign Affairs and Trading (DFAT) are not to be taken lightly. If you're travelling to a country that's considered dangerous and something goes wrong, your claim will be rejected.
You've waited too long before contacting your insurer or making a claim. Most insurers will require you to notify them of any event leading to a claim within a certain time period. Some even require you to contact them as quickly as 24 hours after the event. Find out what this period is and the maximum period of time following your journey that you can lodge a claim (usually about 30 days).
Similar to how home or car insurance can help you if something goes wrong with your house or vehicle, travel insurance protects you when your travel plans go awry. Once you've told the travel insurance company where you're going, when you're going and how old you are, it can help you when your trip doesn't go according to plan.
Travel insurance works by
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Protecting you from the moment you purchase it in case you need to cancel your trip due to something out of your control – and this is why you should purchase your policy as early as possible. If you remember a bit late in the game, it can still help you if you get a travel insurance policy for already-overseas travellers and something goes awry while you're away.
- Helping you get the overseas emergency medical assistance you need and can cover your medical expenses
- Providing a daily allowance if your luggage gets lost and you need to buy things like clothes and toiletries while you're away
With most travel insurance companies, you will likely need to first pay for the medical treatment, extra clothing or other expenses first and then claim them back from the company providing proof of payment (i.e. an invoice from the medical centre).
Every travel insurance brand's policies are different and the amount you're able to claim back changes depending on the level of cover and the company. We've simplified the inclusions in each of our partners' policies in our travel insurance comparison tool so you can clearly see what is and isn't included. The travel insurance brands list out the nitty gritty details in their PDS.
In the PDS, you'll be able to find out how much coverage you have for each benefit (either as a maximum dollar amount or listed as unlimited if there's no cap) once you've paid the excess. The excess is how much you'll need to pay out of pocket before your travel insurance policy kicks in.
With so many benefits outlined in each company's PDS, if you're looking at a few policies side-by-side, it can be hard to spot the difference between Policy A and Policy B. Here are a few things we recommend looking out for when comparing travel insurance policies:
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Extensive medical coverage: Hospital fees range greatly from injury to injury and country to country, so look for a policy that has unlimited medical cover.
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Cancellation policy: Consider how much you can claim should something get in the way of your dream trip. Look for a policy that covers, at the very least, the trip expenses that you've already paid upfront.
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Cover for all your planned activities: If you're into extreme sports (including skiing), make sure your policy covers it. For example, activities like skydiving, bungee jumping and scuba diving are only covered by certain plans and may come with restrictions like how high you can jump from or how deep you can dive.
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Lost and/or delayed luggage protection: If your bags don't make the trip, travel insurance may cover you for any interim purchases you need to make (i.e. new clothes, toiletries etc.) or can reimburse you for the valuables in your bag should it not be returned to you at all. If you're one to splash out and your lost bag is jam packed with expensive clothes or accessories, you'll probably want to look for a higher coverage amount.
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See how plans change with your age: Each company and policy treats seniors travel insurance differently and may reduce or limit cover or charge different premiums depending on your age.
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Consider the excess: With most policies, you'll need to pay the first part of your claim upfront. Depending on the plan, it often ranges from $100-$200. Some travel insurance providers let you reduce the excess for an additional charge – either a flat fee or a percentage of your plan.
Our motto is that if you can afford to travel, you can afford travel insurance.
That said, there's no flat fee for travel insurance. Price depends on a range of factors including where you're going, how long you're travelling for, your age and how comprehensive a plan you'd like among other things.
We've found some sample quotes from some of our most referred partners to three of our most popular destinations, plus some domestic plans, based on the thousands of quotes we've provided to travellers.
*The prices above were all based on a 7-day trip for a 49-year-old traveller, which is the average age of our users. The quote was retrieved on 28-Dec-2018.
Can I just get cheap travel insurance?
While there's nothing stopping you from just purchasing the cheapest travel insurance plan you can find, which you can do by sorting the search results on our travel insurance quote comparison tool by price, you should keep in mind that the cheap price may also mean cheap quality.
Often, cheap travel insurance policies come with
- No cancellation cover
- No cover for lost luggage
- No rental vehicle excess insurance
- No protection from theft of cash or credit cards
That said, there still are affordable travel insurance policies that offer adequate cover. Although we recommend travellers take out comprehensive policies, we know everyone has different priorities when it comes to travel, so we've looked into cheap travel insurance policies to help you find the best one to meet your needs.
We've analysed policies from dozens of Australian travel insurance brands and are researching new ones as often as we can. Some of the brands we compare include the following, or you can see a full list of brands by clicking the button below.
See a full list of travel insurance brands we compare
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We don't charge you anything to compare policies with us. If you do choose to buy a policy by clicking through to one of our partners, you'll pay no more than going directly to their site.
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Our unique algorithm ranks partners' policies based on how comprehensive they are – and we're not afraid to rank anyone a 1/10. We want to be as honest as we can when it comes to how much cover you'll get on a policy.
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We write our content based on what information travellers are looking for, not what the insurance companies want you to know. We're an independent publisher and want to help you find the information you're looking for.
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If you're sick or injured
If you need to cancel your trip
If your credit cards or travel documents are lost or stolen
If your luggage doesn't make it
I am trying to find the right travel insurance for my partner and myself that will also include insurance for riding a motorcycle (125cc Yamaha NVX Moped) in Vietnam. Neither of us have a Australian motorcycle licence, BUT we both have a Class A1 Vietnamese Licence (between 50cc and 175cc). Some insures PDS state that you must have an Australian Licence and a licence for the country you are riding in. Others state that you must have an Australian licence OR a licence that you are riding in. We are just trying to find the best cover.
Thanking you.
Hi Steve,
Thank you for getting in touch with finder.
You may check out this page to start comparing your motorcycle travel insurance options. Most Australian insurers will require the driver to have an Australian motorcycle license, regardless of the country you are riding in. You will need to check with the individual insurer to see if you will be covered with a Vietnamese license. Also, not all insurers will cover a 125 cc motorcycle. Kindly go through the attached page for more info on motorcycle travel insurance.
I hope this helps.
Thank you and have a wonderful day!
Cheers,
Jeni
Hi can I get Cancellation and amendment insurance now for a cruise in Japan that leaves in March 2020? We have paid a deposit
Hi Debbie,
Thank you for reaching out to finder.
For this, you may need to contact the travel insurance companies directly, as many don’t let you purchase a policy for a trip more than 12 months in advance. That said, companies like Australia Post Travel Insurance and World2Cover allow you to book 18 months and 548 days in advance, respectively. Hope this helps!
Cheers,
Reggie
do I need travel insurance for a 5 hour transit in the US
Hi Karen,
Thanks for getting in touch! Since you will be travelling to an international country other than Australia, it is advisable to get travel insurance regardless of the period, if by land or by plane. To search for travel insurance, simply use the table at the top of this page and enter the details needed. When you’re done, click GET MY QUOTE and it will show the providers according to your requirements. As a friendly reminder, carefully review the Product Disclosure Statement of the product before applying. You may also contact the insurance provider should you have any questions about their policy. Hope this helps!
Cheers,
Nikki
Hi,
My partner is in the defence forces and is currently on a deployment. He is due for his 2weeks leave shortly and we are looking to meet up in Europe during this time. I have looked at a number of travel insurance options for him but they all say that he will only be covered if he is returning to Australia. Is there any kind of travel insurance that he can get that will cover him while we are in Europe even though he will not be returning to Australia until 3 months after the European holiday?
Thanks
Ashlee
Hi Ashlee,
Thank you for your enquiry. Unfortunately I have not been able to find an Australian Travel Insurance Provider that will provide cover for trips where the policyholder does not intend to return to Australia at the end of the trip. You may need to take out a European policy with an insurer from the country that you plan to spend most of your time abroad.
Apologies for not being able to provide more assistance,
Will
Hi
I booked some Virgin travel insurance 6-10 Feb 2014 and would like to have the points added to my Velocity card. I could not find an option when I actually booked the insurance. How do I go about this please. thank you for your time.
Regards Vanetta
Hi Vanetta,
thanks for the question.
If this was purchased with a Virgin credit card or travel card these points will be automatically transferred to your account. If this hasn’t occurred please contact Virgin directly to find out more about why this hasn’t happened.
Cheers,
Marc.
Hello: Just tried to use your link to AIG insurance but my internet security reported that I was being diverted to a similar sounding web site that was not secure and the https address was crossed out.
Has your link been compromised?
Daren’t proceed further to AIG
Hi Bob,
Thanks for your comment.
We’re currently in the process of fixing the link, I’ll send you an email when it’s been updated.
Thank you for bringing this to our attention and apologies for any inconvenience caused.
Cheers,
Shirley
MY WIFE LOST A GOLD EARRING ON MY TRIP TO PAKISTAN HOW DO I CLAIM INSURANCE ON THIS
Hi Aboobaker,
Thanks for your comment.
Please contact your insurance provider and make a claim.
Cheers,
Shirley
We have made a claim to our insurance company for part of the trip which had to be cancelled because of sickness, and they are refusing to settle. The decision to cancel was made on professional medical advice, we are appealing the decision, can you help with advice.
Hello Richard,
thanks for the question.
If the situation is still not resolved or you’re unhappy with the decision, it may be useful to contact the Financial Ombudsman Service. They’ll be able to work through the decision and if you’re unhappy with the decision your insurance provider has made it’s better to contact them sooner rather than later.
I hope this helps,
Marc.
Thank you
Do any of the reviewed travel insurance policies cover missed connections?
Hi Karen,
Thanks for your comment.
They don’t specifically cover missed connections but they do cover things like travel delay. 1Cover also provides cover for the disruption of your journey.
Hope this helps,
Shirley
Do you provide information re comparative phone bundling costs ?