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Falling ill in the middle of an overseas trip is bad enough by itself, but not having travel insurance can add to your woes if you’re not financially prepared for the medical bills.
Travel Insuranz can help make your trip less stressful by covering you for unexpected events like illness, injury, trip cancellation, baggage delay and loss/theft/damage to your personal items. It offers a number of policies suiting a variety of circumstances and travel arrangements.
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Overseas Medical and Hospital Expenses | Unlimited |
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Cancellation and Amendment Fees | $10,000 |
Luggage and Personal Effects | $7,500 |
Maximum Age Limit | 70 |
Table updated June 2020
Travel Insuranz is 100% Australian-owned and its policies are underwritten by one of the world’s specialist insurance brands, Berkshire Hathaway Specialty Insurance Company. It has provided travel insurance to more than two million travellers and have paid out more than $30 million in claims.
Travel Insuranz endeavours to pay all valid and fully documented claims within ten business days. It offers streamlined online processing and round-the-clock medical assistance. Customers also get a 15-day money-back guarantee provided your trip hasn’t started and you haven’t yet made a claim.
Travel Insuranz has three main levels of cover from which to choose. Each successive level of cover contains all of the benefits of the one before it plus a few additional benefits. The amount covered for each benefit generally increases from level to level.
All four levels of cover can be applied to one of two travel situations through Insuranz:
Annual Multi Trip cover is basically Single Trip cover with an additional premium and added snow and domestic travel cover. Otherwise the benefits and benefit amounts are exactly the same whether you are on a Single Trip or Multi Trip policy.
Each person’s travel situation is unique, so you’ll need to read the PDS to understand whether it:
Travel Insuranz tries to save you money on travel insurance by cutting overhead costs and limiting their risk. To keep prices affordable, Travel Insuranz:
While most queries need to be lodged online, Travel Insuranz does have a phone service for emergency situations so you’re not left waiting.
For less urgent online queries like changing your details or requesting a quote, Travel Insuranz secures your communications with 128 bit SSL to encrypt data transferred between your browser and its server.
Travel Insuranz is a trading name of Online Insurance Solutions Proprietary Limited. Online Insurance Solutions Proprietary Limited has been authorised by Certain Underwriters at Berkshire Hathaway Specialty Insurance Company (Insurer) to act on its behalf in providing general advice, cancelling, varying, issuing, arranging and in relation to the Insurer’s travel insurance products. Online Insurance Brokers Pty Ltd issues certificates of insurance under a binding authority with Berkshire Hathaway Specialty Insurance Company.
Travel Insuranz’ range of policies are designed to suit all types of travellers, which is why they offer the Classic, Premier, Premier Plus and Deluxe options. No matter what level you choose, you will be covered for the following to varying amounts:
The table below will tell you how much cover you will receive for each of these benefits under each level of cover, and highlights additional benefits when you upgrade to the Premier, Premier Plus or Deluxe options. For detailed explanations of the additional benefits offered, please consult the PDS.
Benefit | Classic | Premier | Premier Plus | Deluxe |
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Cancellation fees, lost deposits & curtailment |
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Overseas medical expenses |
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Personal liability |
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Missed departure/connection |
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Baggage & personal effects |
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Personal money, travel tickets & passport |
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Legal advice & expenses |
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Travel delay |
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Abandonment of trip |
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Accidental death / Disability benefit |
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Hospital cash allowance |
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Hijack benefit |
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Car rental excess waiver |
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Catastrophe cover |
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Search & rescue expenses |
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Resumption of trip |
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Travel carrier insolvency |
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Special events |
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Withdrawal of services |
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Domestic services |
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Private home nursing |
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Table updated June 2020
Travel Insuranz strives to provide quick service for your claims. To make a claim, you need to obtain a claim form from the appointed claim handlers.
You will be required to provide some basic information including:
There are other situations in which you will need to obtain other specific types of documentation:
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why do policies say you can claim a certain amount but when you go to claim its not covered? I tried to claim against travelinsuranz under the deluxe policy and they do not cover onforwarding travel from a stolen passport incident , despite the policy saying: Resumption of trip • No cover • No cover • No cover • $3,000 – how do I get the $3000 – I had to book 2 further flights!!!!
Hi JP,
Thanks for getting in touch with finder and I’m sorry to hear about your experience. For sure this is disappointing.
Nevertheless, you’ve mentioned that you’ve lost your passport. With Travel Insuranz, under Deluxe policy, they cover $1,250 for your lost passport. They also cover $3,000 if you make a claim for the Resumption of Trip. Please note though that there are specific conditions you have to meet before you can make a claim. You can find these conditions outlined in your PDS with Travel Insuranz.
I would suggest that you contact Travel Insuranz directly to confirm your eligibility.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua
Hi,
I got a quote for travel insurance for 27 days in South Africa,how do I contact Travel Insuranz Classic to ask them a question,as the phone number just remains on voicemail.
What does the unlimited medical, cover a person for.
If you could urgently advise.
Hi Clinton,
Thanks for getting in touch. If you have questions about the policy, you should contact them via email travel@travelinsuranz.com.au.
All the best,
Richard