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Travel Insurance Saver
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Travel Insurance Saver is an Australian owned and operated travel insurer. You can tailor your policy for your trip, from snow sports and cruises to budget trips to Bali.
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A travel ban is in place for all Australians effective 25 March 2020. Most travel insurance brands will not cover you if you travel against a government warning. If you already have a policy, please contact your insurer directly for more information. We are currently updating our site to reflect the Australian government’s advice. Some travel insurance policies will be temporarily unavailable.
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Summary of Travel insurance saver's most comprehensive travel insurance policy
| Overseas Medical and Hospital Expenses | Unlimited |
|---|---|
| Cancellation or holiday deferment costs | $5,000 - Unlimited |
| Luggage and Personal Effects | $12,000 |
| Maximum Age Limit | No age limit |
Compare Travel insurance saver policy benefits
Here are the features available with travel insurance saver's three main policies.
| Bare Essentials | Essentials | Comprehensive | |
|---|---|---|---|
| Excess | $250 or $150 | $250, $150 ot $0 | $250, $150 or $0 |
| Cancellation or holiday deferment costs | $2,500 | $2,500 to $40,000 | $5,000 to Unlimited |
| Emergency travel arrangements and accommodation expenses | $5,000 | $15,000 | Unlimited |
| Meals sub-limit | $500 | $500 | $500 |
| Emergency internet/telephone sub-limit | $250 | $250 | $250 |
| Overseas medical expenses | Unlimited | Unlimited | Unlimited |
| Dental expenses due to sudden and acute pain | $1,000 | $1,000 | $1,000 |
| Medical evacuation and repatriation | $250,000 | $500,000 | Unlimited |
| Emergency expenses to avoid disaster | $1,000 | $1,000 | $1,000 |
| Early return home | $2,000 | $2,000 | $2,000 |
| Luggage and personal effects maximum limit | $2,000 | $5,000 | $12,000 |
| Personal computer, camera, video individual item limit | $250 | $500 | $4,000 |
| Smartphones | $250 | $500 | $1,000 |
| Other individual item limit | $250 | $500 | $700 |
| Emergency luggage | $150 | $200 | $500 |
| Replacement passports and travel documents | $500 | $1,000 | $3,000 |
| Funeral expenses overseas | $15,000 | $15,000 | $25,000 |
| Personal liability | $1,000,000 | $1,000,000 | $2,500,000 |
| Agents cancellation fees sub-limit | $2,000 | $2,000 | |
| Hospital compensation | $5,000 | $8,000 | |
| Travel delay | $1,000 | $2,000 | |
| Rental vehicle insurance excess | $2000+ | $5,000+ | |
| Return of rental vehicle | $750 | $750 | |
| Accidental death | $10,000 | $25,000 | |
| Accompanying children sub-limit | $1,000 per child | $1,000 per child | |
| Financial default of travel providers | $3,500 | $10,000 | |
| Post hospital accommodation | $500 | ||
| Critical illness or injury – emergency travel expenses for a friend or relative sub-limit | $20,000 | ||
| Home services sub-limit | $500 | ||
| Missed connection – special events | $2,000 | ||
| Resumption of trip | $3,000 | ||
| Emergency accommodation due to terrorism | $3,000 | ||
| Stolen cash | $250 | ||
| Hiring replacement golf and surf equipment | $200 | ||
| Fraudulent use of credit or debit cards | $3,000 | ||
| Total permanent disability | $12,500 | ||
| Loss of income | $10,000 |
Does Travel Insurance Saver cover cruises?
Yes. You can add-on insurance called Cruise Cover. This means you'll be covered for all of the standard cruising issues including;
- Onboard medical and dental cover
- Ship to shore medical cover
- Cabin confinement
- Missed port
- Missed shore excursions
- Sea sickness cover
Does Travel Insurance Saver cover pre-existing medical conditions?
Travel insurance saver's comprehensive cover automatically includes 40 pre-existing medical conditions - including diabetes (type 1 and 2) asthma, cataracts and more. Keep in mind that you might be excluded if you condition has worsened recently.
If your condition isn't listed, you can request to have your medical condition assessed, that is if you want it covered. You can do this by completing an existing medical condition (EMC) form online. No payment details are required to complete the EMC form.
If you receive cover for a specified medical condition, an additional excess may also apply to each occurrence relating to your specified medical condition, should you need to claim. This additional excess will also be shown on your Certificate of Insurance.
Are there add-ons available?
Yes. Travel insurance saver offers a range of add-on options, including cover for:
- Snow Sports
- Cruises
- Multi Trips
- Specific medical Conditions
- $0 Excess
- Altitude Limits
What's not covered by Travel Insurance Saver
All travel insurers have some exclusions – and most of the time they're very similar – but you should always read your PDS carefully to ensure nothing important is excluded. Here are a few key things Travel insurance saver will not cover you for:
- Claims as a result of travel even though you know you are unfit to travel, or went against medical advice, or without complying with a directive, recommendation, or warning from the World Health Organisation.
- Travelling or planning to travel to a country or region that is the subject of a 'Do not travel' warning issued by the Australian Government.
- A loss under the Annual Multi Trip Plan which occurs in excess of 45 days of any trip.
- Credit card conversion fees or any other bank charges.
- Any claims that resulted from recklessness
- Any illegal or malicious act by you or the insured party
- A government authority seizing, withholding or destroying anything of yours or any prohibition by or regulation or intervention of any government or any government not allowing you to enter or to stay in that country.
This list is not exhaustive, so be sure to read your PDS before buying a policy for a full breakdown of what is and isn't covered.
How do I contact Travel Insurance Saver?
- For international assistance. Call +61 3 8523 2800 if you're outside of Australia, 1300 555 019 if you're in Australia, or you can email at travelassist@nib.com.au.
- For customer support. Call 03 99427 9224 (available Monday to Saturday from 8am to 7pm).
- For claims. You can make a claim online, by phone, email or by post.
- Claim online here, https://www.nibtravelinsurance.com.au/claims#submit
- By phone, 1300 353 176 (within Australia) or +61 2 202 0508 (from abroad)
- By email at, travelclaims@nib.com.au
- By post by sending all documentation to; nib Travel Claims Department, PO Box A975, Sydney South, NSW 1235, Australia
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Ask an Expert
have not seen in the information given asking for pre-existing medical conditions.
Hi Ian,
Thanks for leaving a question on finder.
This guide looks at which condition are usually automatically covered for free, those which are not and what to do if you are travelling with pre-existing medical condition. Please send us a message again if anything.
Cheers,
Joel
I am going on a cruise with my husband 12night barrier reef cruise on the celebrity solstice which is an international ship with international doctors on board and need insurance a comprehensive policy including unlimited medical coverage for any unforeseen US dollar medical bills while cruising
Hi Colleen,
Thanks for your question. I hope all is well with you today.
You may go to this page for you to get quotes from travel insurers. Kindly click the green “Get a quote now” for you to view the result/s.
Please take time in reading the said page as it would help you in comparing cruise insurance options. Moreover, please make sure to read the details, as well as the relevant Product Disclosure Statements / Terms & Conditions of the insurance options before making a decision and consider on which option suits your needs.
I hope this helps.
Cheers,
Judith
Does the policy cover for refund of deposits of holiday package if need to cancel and return urgently due to either severe illness or unforeseen circumstance to parent.
Hi Malak,
Thanks for your question. Whether or not you can cancel due to an illness in the family will depend on whether the condition was pre-existing or not and the age of the family member. With Travel Insurance Saver, you are covered for the sudden hospitalisation or death of a relative, up to a maximum age of 80, in Australia as a result of serious illness or injury. If your relative has a pre-existing medical condition you may be able to get cover, but you must complete a Non Travelling Relative Medical Appraisal form. Once it has been submitted, a QBE representative will inform advise you if cover is approved.
For more specific information you should contact Travel Insurance Saver directly but if you would like to know more about this topic in general, head over to our non-travelling relative article.
I hope this was helpful,
Richard
Can I take out travel insurance before I have confirmation of departure and return dates? I’ve paid for a trip but await confirmation of it getting off the ground due to possible lack of numbers. Your help please
Hi Madeline,
Thanks for your question. If you are planning on taking out a single trip policy, you will need to have confirmed dates. However, if you are planning on taking multiple trip over the next 12 months, it may be worth considering an annual multi-trip policy, which you can take out without having specific dates. If you would be interested in learning more about Annual Multi-Trip Insurance, please follow the link through to our Annual Multi-Trip page.
I hope this was helpful,
Richard