Finder's favourite features about Medibank travel insurance
1. Reduce your out-of-pocket expenses with your choice of $0, $100 or $250 excess
2. Free cover for dependent kids under 21
3. Medibank or ahm health fund members get a discounted rate
Medibank travel insurance
Pay for the benefits most important to you. Medibank travel insurance offers flexibility with 4 different policies.
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A travel ban is in place for all Australians effective 25 March 2020. Most travel insurance brands will not cover you if you travel against a government warning. If you already have a policy, please contact your insurer directly for more information. We are currently updating our site to reflect the Australian government’s advice. Some travel insurance policies will be temporarily unavailable.
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Medibank travel insurance review of policy benefits
| Domestic cover | International medical | International comprehensive cover | Annual multi trip | |
|---|---|---|---|---|
| Overseas medical and hospital expenses | No | Unlimited | Unlimited | Unlimited |
| Additional expenses | $10,000 | Unlimited | Unlimited | Unlimited |
| Cancellations and amendments | Unlimited | No | Unlimited | Unlimited |
| Luggage and personal effects | $8,000 | No | $8,000 | $8,000 |
| Rental car insurance excess | $3,000 | No | $4,000 | $4,000 |
| Travel delay expenses | $2,000 | No | $2,000 | $2,000 |
| Hospital cash allowance | No | No | $5,000 | $5,000 |
| Loss of income | $2,000 | No | $10,000 | $10,000 |
| Permanent disability | $10,000 | No | $25,000 | $25,000 |
| Accidental death | $10,000 | No | $25,000 | $25,000 |
| Personal liability | $5,000,000 | $5,000,000 | $5,000,000 | $5,000,000 |
Table updated June 2020
Summary of Medibank's International Comprehensive policy
| Overseas Medical and Hospital Expenses | Unlimited |
|---|---|
| Cancellation and Amendment Fees | Unlimited |
| Luggage and Personal Effects | $8,000 |
| Maximum Age Limit | 84 |
Table updated June 2020
Here's a snapshot of your travel insurance options from Medibank.
International Comprehensive
Highest level of cover offered by Medibank. Get cover for unlimited medical down to theft of cash.
International Medical Only
The pocket friendly option, covers the essentials like medical, additional expenses and personal liability.
Domestic
Cover for your backyard adventures with unlimited cancellations and rental car excess included.
Annual Multi-trip
Designed for those frequent travellers. If you know you'll be on the move for the next 12 months, this could save money and time.
Additional cover options available
For more flexibility, Medibank offers extra cover for your specific needs. You can add these options right after you select your policy type.
- Add Winter sports cover. For those who are skiing, snowboarding or snowmobiling on their trip. Protect yourself so the expenses don't snowball if you get into an accident.
- Add motorcycle/moped riding. Cover if you're a rider or plan to be a pillion passenger on a motorcycle/moped while you're travelling. This will cover your medical expenses if you get into an accident but it may not cover the damage of someone else's property.
- Increase rental car insurance excess. Rental car excess is already included with the international comprehensive and domestic policies, however, if the excess charged by the car hire company exceeds your allowance, you may want to increase your limit.
- Increase luggage cover. If you are travelling with expensive things such as a camera, laptop or jewellery, make sure that the included value is enough by checking the Product Disclosure Statement (PDS). If not, you can always add more.
Am I covered for cruising?
Cruise travel insurance is available and included for free with an international comprehensive plan, domestic plan and annual multi-trip. While it is automatically included, just be mindful that it covers medical expenses and air ambulance evacuation from the ship only.
If you need more specific cover for things such as formal attire delay and missed shore excursions, check out our other partners that offer cruise travel insurance.
Compare Cruise Travel Insurance
What if I have a pre-existing condition?
Medibank classifies pre-existing conditions under three categories. It's recommended that you declare all pre-existing conditions
What's not covered by my policy?
General exclusions include:
- Not acting in a responsible way to protect yourself and your property
- Travelling when you know you are unfit or against medical advice
- Failing to maintain a course of treatment while travelling
- Death, illness or injury from an existing condition (unless covered by your policy)
- Birth of a child or any pregnancy-related condition
- Treatment at a spa, nursing home or any rehabilitation centre unless agreed by Medibank
- Excess medical charges
- Any consequential loss or loss of enjoyment
- A loss caused by or in connection with a criminal or dishonest act
- Any loss caused by government intervention or regulation
- Failure to take precautions after a public warning of strike, riot, civil commotion or natural disaster
- Operating a rental vehicle in an illegal or dangerous manner
- Credit card conversion fees and other bank charges
Medibank travel insurance claim and contact details
Claims and contact details
Emergency Assistance (24/7 help): +61 2 8907 5672
Make a claim online: Start your claim process online at https://www.medibank.com.au/travel-insurance/claim/
Submit claim via post: Download the claims form at; https://travel.medibank.com.au/files/documents/medibank_claimform.pdf
Complete and post to: c/o Travel Insurance Partners Claims DeptPO Box 168, North Sydney NSW 2060 Australia
General phone enquiries: 1300 362 544
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Ask an Expert
I had a stent put in the heart. Am I eligible for travel insurance?
Hi Paul,
Thank you for reaching out to Finder.
Medibank does not list heart conditions as part of their insurance coverage. You may want to check Travel insurance for heart conditions to compare insurers who have coverage on heart conditions, including those who have stents.
Please make sure to read through the insurance policies prior to application to guarantee that your condition is covered.
Hope this helps! 😊
Kind Regards,
Mai
We are travelling to Hawaii next March. We are there for 4 weeks, in the middle of that we are on a cruise. Can we get one cover to cover land and cruise?
Hi Susan,
Thank you for leaving a question. All of Medibank’s international policies have cruise cover. Products may vary depend on product details stated on site.
Medibank Travel Insurance covers four regions:
Worldwide (USA, Canada, Hawaii, South America, Africa & others)
Europe, Asia, Middle East (Europe, Ireland, Asia, Middle East)
UK and South East Asia
Indonesia, New Zealand, South West Pacific and domestic cruises
You may want to click on Get Quote or more info for the detailed coverage of the plan.
Hope this helps
Cheers,
Val
I am trying to get a quote online for domestic travel cover but the system won’t let me enter a return date. Very frustrating. I will have to look at other companies
Hi Pam,
Thanks for getting in touch with finder.
Please note that we are not affiliated with Medibank or any other companies we feature on our site.
Thankfully, we have a page that helps you find other travel insurers that may give you the necessary cover. Please go to this page.
On that page, you will find relevant information and other important details about domestic travel insurance. You can then use our free online form to immediately get a quote from the many insurers we have listed on our page. Once you get a result, you can then use the filters to narrow down your choices. You can then click on the “Go to site” green button to be redirected to your selected insurer’s website.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua
Hi I was wondering if I would be covered as a volunteer and if I ride a scooter?
Hi Breanna,
Thanks for getting in touch. Medibank is not currently part of the panel of insurance brands we compare, so you will need to contact Medibank directly about its cover conditions. You may find our guides to travel insurance for volunteers and motorcycle travel insurance helpful.
All the best,
Richard
Is one covered if one has had stintz in ones heart 8 years ago
Hi Robyn,
Thanks for your question. Pre-existing conditions are handled on a case-by-case basis. So, whether or not you’ll have cover will depend on your insurer and the severity of your condition.
I hope this was helpful,
Richard
Hi. Does my Medibank Travel Insurance cover me for my car rental excess?
Hi Debra,
Thanks for your question. Medibank Comprehensive Travel Insurance does cover rental vehicle excess.
I hope this was helpful,
Richard