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Medibank Pet Insurance Review

  • Gary Ross Hunter's headshot
Medibank Pet Max Cover with Extra Care
Maximum yearly benefit
$30,000
Reimbursement rate
90%
Routine Care
Optional

Summary

Medibank pet insurance now has one of the most comprehensive policies on the market – and health members get a discount.

Pros

  • Maximum yearly benefit of $30,000 is better than the majority of insurance on the market.
  • It has 3 options to suit various budgets
  • It can cover up to 90% of eligible vet bills – that's better than most insurers (the average is 80%)

Cons

  • You get 10% off if you are an ahm or Medibank health member – this is good but only if you have health insurance
  • Its most basic option has $4,000 cap for paralysis ticks (its other options have no sub-limit)

In this guide

  • Review
  • Details
    • Product details
  • Frequently asked questions
  • Your reviews
  • Ask a question

Details

Product details

Product Name Medibank Pet Max Cover with Extra Care
Accidental Injury
Routine Care Optional
Lifetime Cover
Reimbursement rate
90%
Cooling Off Period 21 days
Cruciate Ligament Benefit Yes
Excess options Choice of $0, $100 and $250
Emergency Boarding Yes
Jamie Wise's headshot

"Medicare’s Pet Max Cover with Extra Care is a small price to pay for the cover that you receive. Their pricing is on the higher end compared to other insurers – but for a few extra dollars a month, it has one of the most comprehensive policies and has been an absolute lifesaver. They have saved me $15,000 in vet fees for a sick kitten. The option to have a no excess policy, with a reimbursement rate of up to 90% (including routine care), for up to $30,000 a year is a no brainer! Medibank are also one of the handful of insurers that partner with GapOnly (if you go to a GapOnly vet) which has allowed me to claim on the spot and pay the difference instead of footing the entire bill and waiting weeks to be reimbursed. "

Jamie Wise
Finder crew member
Deal

5% Multi-Pet Discount

Verified Today
Save 5% when you insure multiple pets with Medibank Pet Insurance.
Deal

10% discount for Medibank members

Verified Today
Save 10% off on pet insurance if you have health insurance through Medibank.

What do Australians think of Medibank pet insurance brand?

  • 4.03/5 overall for Customer Satisfaction — lower than the average of 4.15
  • 4.12/5 for Trust — lower than the average of 4.39
  • 4.16/5 for Customer Service — equal to the average of 4.16

Based on Medibank pet insurance brand scores in Finder's 2024 Customer Satisfaction Awards.

1 - 3 of 3
Name Product AUFPI Accidental Injury Illness Maximum Yearly Benefit Paralysis Tick Yearly Sub-Limit Reimbursement rate Reimbursement Rate Bonuses
Medibank Pet Max Cover with Extra Care
tick
tick
$30,000
$30,000
90%
90%
Medibank and ahm health members save 10% on premiums.
Medibank has a generous maximum yearly benefit of $30,000 and it includes alternative therapy as standard, which is often an optional extra with many other providers. It also has a multi-pet discount of 5%. T&Cs apply.
Medibank Pet Plus Cover
tick
tick
$25,000
$25,000
80%
80%
Medibank and ahm health members save 10% on premiums.
No sub-limits on tick paralysis, consultation, curciate ligament, or joint hip surgery (including total hip replacement). T&Cs apply. Medibank and ahm health members also save 10% on yearly premiums.
Medibank Pet Protect Cover
tick
tick
$10,000
$4,000
70%
70%
Medibank and ahm health members save 10% on premiums.
Medibank Extra Care is available as an optional benefit with Pet Protect cover. It covers specified dental conditions and specialised therapies including physio. T&Cs apply. Medibank and ahm health members also save 10% on yearly premiums.
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Gary Ross Finder

Editor, Insurance

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