Is credit card travel insurance enough?

Credit card travel insurance can be a handy perk, but cover varies between cards. Here's how it compares with a standalone policy.

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Key takeaways

  • NAB, CommBank, Westpac and ANZ have all cut back or changed the travel insurance on some of their credit cards in 2026.
  • Some cards no longer cover cancellations, delays or lost luggage, and some now need you to activate cover before you leave.
  • A standalone policy costs extra, but you choose your cover and it starts the day you buy it.

Lots of credit cards come with complimentary travel insurance, as part of their special perks. The cover is included at no extra cost, which means you don't have to purchase a seperate travel insurance policy.

But card policies aren't all the same. What's covered, who's covered and what you need to do to activate it can vary a lot from card to card. Some banks have also changed their cover recently, as part of the October 2026 credit card changes.

So, is credit card travel insurance still enough to cover you for a trip abroad? Find out how credit card travel insurance compares with a standalone policy below.

What is credit card travel insurance?

Credit cards often come with benefits and perks; a really common one is complimentary travel insurance. Credit cards with travel insurance included are often offered by the companies that also have frequently flyer programs, like Qantas and AMEX, because they're targeting the regular jet setter.

You'll generally get basic international and/or domestic coverage for you, your partner and your direct family, if you're traveling together. While the insurance is free, you typically have to pay for your return travel with the credit card.

Credit card travel insurance pros and cons

Here's a really quick breakdown of the pros and cons of credit card travel insurance:

Pros

  • Saves you from having to buy standalone cover
  • Many policies are underwritten by major brands e.g. Allianz, Chubb or Cover-More
  • Activation process is usually straightforward (e.g. booking trip over $500 with your card)
  • No price increase for expensive destinations such as USA or Japan

Cons

  • Expensive excess charge (often around $500 vs $200 for standard policy)
  • The benefit limits may not be enough for expensive destinations such as USA
  • Many don't cover pre-existing conditions (e.g. Qantas Money)
  • Many don't cover you over the age of 79
  • Most don't cover high-risk activities such as skiing or riding a motorcycle

Is credit card travel insurance worth it?

Your credit card's travel insurance is sometimes all you need, but there are still reasons to take out a standalone policy. Certainly it's worth it if the alternative is not having travel insurance at all! But there are definitely situations where you should look at a standalone policy, including:

  • You want a low excess: Credit card travel insurance often has a $500 excess minimum. That means you can't really make claims for anything under that price.
  • You need multiple people covered: Most credit card travel policies cover your partner of family as well, but not always.
  • You have a medical condition: Credit card policies won't always cover a pre-existing condition.
  • The limits are lower: Free travel insurance from your credit card is generally a fairly basic policy, and could leave you with out of pocket costs if things go wrong.
  • No ski or cruise cover: Credit card travel insurance generally doesn't cover you on a ski or cruise holiday, and won't have the option to add it.
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Our expert says: Don't make these mistakes!

"Travelling as a couple? Some credit card insurance covers you and a partner, but others don't. So check the fine print. Remember credit card insurance generally requires you to register, it isn't enough to just pay using your card. And it's rare for credit card insurance to cover domestic travel, for that, you'll usually need a separate policy."

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Editor-at-large

Credit card vs standalone travel insurance

Credit card travel insuranceStandalone travel insurance
CostIncluded with your card, though the card may have an annual feeYou pay per trip, or yearly for annual multi-trip cover
Getting coveredYou usually need to pay for your travel on the card, and some cards need you to activate cover before you leaveCovered from the moment you buy
Cancellations, delays and luggageRemoved from some major cards in 2026, so check yoursIncluded in most comprehensive policies
ExcessOften $500 on some cardsMany policies let you choose your excess
Pre-existing conditionsOften not coveredMany common conditions covered automatically, others after an online assessment
Older travellersSome cards have age limitsMany insurers cover older travellers, though prices go up with age
Cruises and snow sportsOften not coveredUsually available as an add-on
Who's coveredVaries, so check your partner and kids are includedYou choose who's on the policy

Excess amounts for credit card travel cover

Most credit card travel insurance policies have a $500 minimum excess, much higher than the $200 figure which is more common for stand alone policies. The excess is the amount you will pay out of pocket when you make a claim, so a higher excess makes it harder to claim in some situations.

For example, my luggage was delayed for just over 24 hours on a trip to Scotland. I could have made a claim to buy some essentials, but I'd have had to pay that $500 excess. Instead, I persevered with what I had in my hand luggage, since there's no way essentials would have cost me as much as $500.

Credit card travel insurance for multiple people

You'll generally want travel insurance for your entire party, especially if you're travelling with your family. While some credit card travel insurance offers free cover for your partner and children, not all of them do. On the other hand, traditional travel insurance for multiple people often comes with a discount.

If you're not sure, you should call and ask your credit card company. I looked through the product disclosure statement (PDS) of several complimentary travel insurance policies and it wasn't always clear it would cover more than the cardholder.

Credit card travel cover for pre-existing medical conditions

Standard travel insurance can can cover some pre-existing medical conditions. Insurers have made it a fairly straightforward process. If your conditions aren't listed in the PDS as automatically covered, you'll need to fill out a short questionnaire. You'll then find out, typically online within minutes, if your condition can be covered, and whether it will be more expensive.

Credit card travel insurance doesn't typically have this flexibility. It will simple not cover you for claims related to a pre-existing condition, which could be as simple as having asthma.

It's a similar issue if you're over 79. Lots of standard travel insurance policies can cover you, but many credit card policies won't.

Benefit limits and credit card travel insurance

Some complimentary insurance products come with lower limits than standard travel insurance. As a benchmark, a standalone comprehensive travel insurance policy can offer unlimited medical cover, unlimited cancellation, $25,000 for lost or stolen luggage and $30,000 for travel delay expenses. Credit card travel insurance policies often come in way below that.

Think of it this way: credit card travel insurance generally doesn't have a price increase for countries like the USA or Japan, despite those countries having extremely expensive healthcare systems. Now that might sound great, but there's a reason these destinations should cost more for insurance. Not only is medical care expensive, flights and accommodation are also really pricey.

If you wind up in trouble in a really expensive country, you'd be glad to have taken out a more comprehensive travel insurance policy than your credit card offered.

Check you cover before you fly

If you're confused, call your credit card provider and find out what's covered. Some cards offered super basic cover, with travel insurance protection only for limited circumstances like transit accident insurance. But some cards will cover you for a much wider range of mishaps, including rental vehicle excess cover, cancellation or travel inconvenience cover and medical cover.

Keep in mind you generally have to pay more for better cover.

When a standalone policy makes more sense

Card cover can still work well for a simple trip if your card includes comprehensive cover and you meet all the conditions. But a standalone travel insurance policy is probably the better option if:

  • Your card no longer offers cancellation, delay or luggage cover
  • You have a pre-existing medical condition
  • You're going on a cruise, skiing or doing anything adventurous
  • You're heading somewhere with expensive healthcare, like the US or Japan, and want higher limits
  • You want cancellation cover from the day you book

Frequently asked questions

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To make sure you get accurate and helpful information, this guide has been edited by Tim Bennett as part of our fact-checking process.
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Ceyda Erem is Finder’s senior writer for insurance and has almost 10 years of experience writing about personal finance. Formerly a copywriter for several business and finance clients, Ceyda has written hundreds of articles, guides, blogs and more to ensure Australians stay in the loop about how to best manage their money. She has a Bachelor of Arts, Majoring in Writing from Macquarie University. See full bio

Ceyda's expertise
Ceyda has written 242 Finder guides across topics including:
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6 Responses

    Jill's avatar
    JillNovember 30, 2017

    I am 75. Credit card with NAB.Will I have cover?My card is platinum.

      Harold Jacob's headshotFinder
      HaroldNovember 30, 2017Finder

      Hi Jill,

      Thanks for reaching out to Finder.

      Yes, cardholders aged 75 years and under can use NAB credit card complimentary travel insurance provided that you meet the other eligibility criteria stated from complete guide to NAB complimentary travel insurance.

      You can also review the relevant Product Disclosure Statements/Terms and Conditions of your policy for more details.

      Hope this helps.

      Kind Regards,
      Harold

    clarrie's avatar
    clarrieJune 19, 2015

    I am with anz and have a visa platinum which I get free travel insurance is that a good way to go

      Richard's headshotFinder
      RichardJune 19, 2015Finder

      Hi Claire,

      Thanks for your question.

      It depends on what you are looking for out of your travel insurance policy and how comprehensive the ANZ policy are offering. The checklist under Credit Card vs Standalone Travel Insurance should help you weigh up the pros and cons.

      Please make sure to read the eligibility criteria, features, and details of the policy, as well as the relevant Product Disclosure Statement of the policy before making a decision and consider whether the product is right for you. If necessary, speak to the insurance brand to verify any details.

      I hope this was helpful,
      Richard

    Jan's avatar
    JanJune 18, 2015

    You don’t list Westpac Earth Black American Express Cards.

      Richard's headshotFinder
      RichardJune 18, 2015Finder

      Hi Jan,

      Thanks for your comment.

      You may visit this guide if you would like to know more about the Westpac Earth Black American Express Cards. If you would like to compare policies from the travel insurers in our panel, please enter your travel details into the travel insurance quote form.

      Please make sure to read the eligibility criteria, features, and details of the policy, as well as the relevant Product Disclosure Statement of the policy before making a decision and consider whether the product is right for you. If necessary, speak to the insurance brand to verify any details.

      All the best,
      Richard

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