Jetstar Travel Insurance
Get your flights and travel insurance sorted in one go with Jetstar's Travel Plans, exclusive cover packages for Jetstar passengers.
We’re reader-supported and may be paid when you visit links to partner sites. We don’t compare all products in the market, but we’re working on it!
Feel safe-guarded while embarking on your next travel adventure with the wide range of policies available from Jetstar.
Jetstar Travel Insurance offers unique cover options that allows you to tailor your policy to the regions of the globe you're visiting whether it's somewhere in your own backyard, a jaunt across the Tasman or an extended trip overseas. The bottom line is that whatever kind of trip you're planning, Jetstar Travel Insurance has a solution for you.
Compare your travel insurance quotes
Made a search before? Retrieve your search results
Type or select country destination(s)
Popular Destinations
- Americas
- Asia
- Europe
- Pacific
- Africa
Policies available from Jetstar
Jetstar Travel Insurance policies | What they cover you for |
---|---|
|
|
|
|
|
|
What does Jetstar Travel Insurance cover?
Along with the standard cover for medical expenses, lost luggage and damaged personal effects, by being insured by Jetstar you will also receive protection for:
- Cancellation fees and lost deposits: When unforeseen circumstances outside your control force you to cancel your trip, for example if a loved one passes away, Jetstar Travel Insurance provides cover for your non-refundable pre-paid deposits and any cancellation fees you may have to pay.
- Additional expenses: Jetstar Travel Insurance covers your additional meals, accommodation and travelling expenses when your trip is disrupted.
- Missed connection special events: Your policy can help cover the additional travel expenses you incur in order to get to a special event such as a wedding or business conference on time.
- Hijack and kidnap: A lump sum benefit is payable if you are a victim of hijack or kidnapping on your trip.
- Home help: If you have been hospitalised overseas for more than 10 days, your policy will offer financial assistance to cover the cost of housekeeping or similar services.
- Travel delay: Receive up to $750 cover for additional meals and accommodation expenses when your trip is delayed due to circumstances outside your control.
- Early return home: If unforeseen circumstances force you to curtail your journey, for example if a family member falls seriously ill, Jetstar Travel Insurance covers the cost of cutting your trip short.
- Resumption of trip: If you later decide to resume your trip, your policy can cover the additional travel costs needed to do so.
- Legal liability: Jetstar Travel Insurance provides up to $2.5 million of personal liability cover if you cause bodily injury or property damage to a third party.
- Accidental death: A lump sum benefit is paid to your estate if you die as a result of accidental injuries suffered on your trip.
- Rental vehicle excess cover: This benefit provides cover for the car insurance excess charged when your rental vehicle is stolen, maliciously damaged or involved in a collision.
How do I lodge a claim with Jetstar Travel Insurance?
If you need to make a claim on your Jetstar Travel Insurance policy, you must contact AIG within 30 days of completing your trip to notify the insurer of your claim. In order for your claim to be processed you will need to provide:
- Your certificate of insurance.
- Any supporting evidence, such as receipts, police reports and proof of ownership.
- Any other information AIG may require.
When it comes to obtaining and sending a claim form to AIG several options are available to you:
- Enter the details of your claim and process it online.
- Download and fill out a claim form and send a scanned copy to austclaims@aig.com or by fax to 61 (3) 9522 4974 or by traditional mail addressed to AIG Claims Dept., GPO Box 4363, Melbourne, VIC 3001.
- Please remember that whether you choose to lodge your claim online, by email, fax or post, you will still need to attach the relevant documents listed above for the claim to be processed.
Some more information you may find useful
More guides on Finder
-
Flying soon? 7 tips from recent travellers for a stress-free trip
5 Aussies give their tips for international travel right now, based on their experience flying to 5 of Australia's favourite destinations.
-
How to check car insurance
How to stay up to date with your car insurance and avoid any hassle.
-
Travel insurance that covers COVID
Here's how travel insurers are responding to the pandemic.
-
Travel insurance for over 70s
Over 70 and need travel insurance? Compare your options to get affordable cover for what matters.
-
Best SIM cards for travellers and tourists in Australia
Whether you're here for a short visit or a longer stay, we've got you covered with our top 3 SIM picks.
-
Passport delays: If you’re travelling soon, here’s what you can do
The Passport Office advises a 6-week wait to get your updated passport, but it could actually take longer. Here’s how to get your passport sooner.
-
4 hidden travel costs for new parents (and tips to beat them)
Learn key tips to avoid being hit too hard in the pocket when travelling with young kids.
-
Travel insurance for seniors over 80
Travel insurance is an essential expense for anyone planning a trip overseas, though sometimes it can be difficult to find cover if you are over 80 years of age.
-
Travel insurance for over 85
Guide to finding travel insurance if you're over 85 years of age.
Ask an Expert
I’am travelling to Ayres Rock and would like to know if I’am covered for previous stroke condition. Also does this insurance cover both parties if one of the travellers becomes ill before commencement of trip and whole trip is cancelled .
Hi Lynette,
Thanks for reaching out to Finder.
Jetstar Travel Insurance does not provide cover for many pre-existing medical conditions. Unfortunately, you cannot apply to have your condition covered. They provide cover for your non-refundable pre-paid deposits and any cancellation fees you may have to pay only when unforeseen circumstances outside your control force you to cancel your trip, for example, if a loved one passes away.
Please read your PDS closely to determine whether or not your policy covers a cancelled trip due to sickness or contact Jetstar Travel Insurance directly to verify this.
If you’re looking for travel insurance covering pre-existing conditions, you may find our guide to be useful.
I hope this helps.
Kind Regards,
Faye
If I get the flu before my trip and want to cancel, will I be covered by this insurance and get my money back?
Hi Catherine,
Thank you for reaching out.
You may be covered by trip cancellation by your travel insurance policy if your flu is disabling enough to make it reasonable to cancel the trip. Although flu may be prevented by having a preventable vaccine. It may be covered if your doctor advises that you need to cancel your trip.
If you already have an insurance with Jetsar Travel, I suggest to contact them to review your policy’s coverage so you will be advised accordingly.
Hope this helps.
Kind Regards,
Mai
Does travel insurance cover influenza?
Hi Mal,
Thank you for getting in touch with finder.
As a friendly reminder, while we do not represent any company we feature on our pages, we can offer you general advice. Influenza is the most common vaccine-preventable health risk for travellers. The bottom line recommendation for people travelling is: get vaccinated, take precautions and make sure your travel insurance covers the flu and any antiviral medication you might need. With your travel insurance, medical and hospital covers the costs of overseas medical treatment, hospitalisation and emergency evacuation.
I hope this helps.
Have a great day!
Cheers,
Jeni