Webjet Travel Insurance

Webjet Travel Insurance Review

Webjet Travel Insurance offers competitive limits on trip cancellation costs and overseas medical expenses along with a low standard excess payment.

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Travel insurance rules continue to change as a result of the pandemic. Some information may not be accurate at this time. It’s even more important to double-check all details that matter to you before taking out cover. Please note:
    • Some policies may not be available through Finder at this time
    • It’s unlikely that your policy will cover expenses from border closures

    Our Verdict

    • We compared ten travel insurance providers and Webjet was one of only a handful to offer some sort of cover for COVID-19. This includes situations where you, or your travel companion, test positive for coronavirus and have to cancel your trip as a result.
    • Webjet Travel Insurance offers a generous 21-day cooling-off period, nearly a week longer than the industry standard of 15 days. This means that if you change your mind within 21 days of signing up for travel insurance with Webjet, you can cancel your policy and receive a full refund.
    • Webjet's rate of up to $2,500,000 for personal liability cover isn't market leading - brands such as Amex and Fast Cover offer double that amount.

    Review by our senior insurance writer James Martin

    Webjet is a one-stop shop for travel where you can do everything from booking flights and accommodation to arranging car hire and travel insurance.

    With Webjet travel insurance you choose from four different policies and then customise one to suit your individual needs. Compare Webjet's domestic and international travel insurance policies below.

    Summary of Webjet's most comprehensive travel insurance policy

    Policy nameTravel Safe Plus International
    Overseas medical and hospital expensesUnlimited
    Cancellation and amendment feesYou choose
    Luggage and personal effects$15,000
    Maximum age limit99

    Table updated November 2020

    Review Webjet travel insurance policies

    • Travel safe. Available on international policies for single and annual multi-trips with unlimited medical but no cover for luggage. Choose your own level of cover for cancellation costs and additional expenses.
    • Travel safe plus. Available on international, domestic and domestic cancellation policies for single and some annual multi-trip policies. You get unlimited medical plus lots of extras, including luggage, rental car excess, travel delay and more. Customised cover for cancellation costs and additional expenses.

    Compare Webjet international policy benefits

    Travel Safe Plus InternationalTravel Safe International
    Overseas medical and hospital expensesUnlimitedUnlimited
    Additional expensesUnlimitedUnlimited
    Amendment of cancellation costsYou chooseYou choose
    Travel service provider insolvency$10,000
    Luggage and travel documents$15,000
    Delayed luggage allowance$1,000
    Rental car insurance excess$10,000
    Travel delay$2,000
    Resumption of journey$3,000
    Missed connections$3,000
    Special events$2,000
    Hospital incidentals$8,000$8,000
    Loss of income$9,000
    Accidental death$25,000
    Personal liability$2.5 million

    Table updated November 2020

    Are there add-ons available?

    Yes. Webjet offers a range of add-on options, so you can create a travel insurance policy which meets your needs and gives you peace of mind.

    Cruise coverAdditional benefits for missed ports, seasickness, cabin confinement, and more.
    Increased luggage item coverIncrease the item limit, so you can claim the full value if one of your expensive items is lost, damaged or stolen.
    Adventure activities coverCover for riskier activities, including outdoor rock climbing, skydiving, and trekking more challenging routes.
    Snow sports coverCover for skiing and snowboarding - including injuries on the slopes, stolen equipment, and lost lift passes.
    Motorcycle/moped riding coverCover if you're riding a motorcycle - including injuries as a rider or pillion, and any damages you might cause.
    Existing medical conditionsSubmit an online health assessment and have your pre-existing medical conditions considered and covered by Webjet.
    PregnancyIf you've ever had pregnancy complications, are expecting a multiple birth, or your baby was conceived with medical help, you'll only be covered if you opt for the pregnancy add-on.

    Does Webjet cover pre-existing medical conditions?

    Webjet automatically includes some pre-existing medical conditions - including epilepsy, asthma, and allergies. However, you'll only be covered if the condition hasn't flared up recently.

    You can also request to have your medical condition assessed by Webjet if you'd like your insurance to cover it. You'll have to do a quick online assessment, but it could give you peace of mind that you'll be covered if your condition flares up.

    However, Webjet makes it very clear that there are some pre-existing medical conditions that it won't cover under any circumstance. These include any terminal illness and alcoholism or addiction.

    Read more about how travel insurance with pre-existing conditions works.

    Does Webjet travel insurance cover cruises?

    Webjet offers an add-on insurance package called Cruise Cover. This means you'll be covered for all of the standard cruising issues such as;

    • Onboard medical and dental cover
    • Ship to shore medical cover
    • Sea sickness cover
    • Cabin confinement
    • Missed port
    • Missed shore excursions

    Compare travel insurance brands in 10 seconds

    warning Finally, some good news! Domestic travel is picking up, so some insurers have started offering cover again 🦘
    Just remember, you won't be covered for any pandemic related claims if you do take out domestic travel insurance.
    International travel insurance is limited and sometimes unavailable at this point.

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    12 Responses

      Default Gravatar
      Rx8b2May 20, 2018

      Is Webjet travel insurance any good if you’re skiing in America?

        Avatarfinder Customer Care
        JeniMay 21, 2018Staff

        Hi Rx8b2,

        Thank you for getting in touch with Finder.

        Webjet offers snow sports cover which includes injuries on the slopes, stolen equipment, and lost lift passes. While we are unable to tell if Webjet is the best ski travel insurance provider in the market, we can help you find the best ski travel insurance using our online tool and some things to keep a close eye on when purchasing a policy.

        • Pay close attention to how the insurer reimburses you for damaged snow equipment, lost lift passes, rental excesses, resort closures, trip cancellations, and injuries.
        • Check for exclusions that might impact your trip. For example, some insurers won’t cover injuries that happen while off-piste skiing, unless you’re with an instructor.
        • Most policies have a maximum limit that you can claim for any one item. If you’ve got the top-of-the-range gear, you might have to let your insurer know.
        • You shouldn’t buy a policy based solely on price, but we know it’s an important deciding factor. Keep an eye on the cost to make sure you’re getting value for money.

        To compare your options, please enter your travel details on our travel insurance quotes form and press “Get my quote”. You should be able to compare quotes from different insurers. When you are ready, you may then click on the “Go to site” button and you will be redirected to the insurer’s website where you can proceed with the application or get in touch with their representatives for further inquiries you may have.

        If you prefer to purchase Ski travel insurance from Webjet, you may directly reach out to them using their contact details above.

        As a gentle reminder, before purchasing please ensure you review the relevant Product Disclosure Statements/Terms and Conditions.

        I hope this helps.

        Have a great day!


      Default Gravatar
      russJune 26, 2017

      Hi Guys
      please advise if this travel insurance covers car rental excess for example CDW when travelling in the USA.

        Default Gravatar
        DanielleJune 27, 2017

        Hi Russ,

        Thank you for contacting finder.com. We are a comparison website and general information service, we’re more than happy to offer general advice.

        Webjet Travel insurance does cover rental vehicle excess – up to $3000. You may refer to Webjet’s website directly for additional information or to speak with one of their customer service representatives.

        I hope this helps.


      Default Gravatar
      BFebruary 14, 2017

      how can i change a policy ? Brent

        Avatarfinder Customer Care
        ZubairFebruary 14, 2017Staff

        Hi Brent,

        Thanks for getting in touch. You will need to contact Webjet directly about any changes you want to make to your policy.


      Default Gravatar
      BrianNovember 9, 2015

      What about pre existing conditions.?

        Default Gravatar
        judyFebruary 27, 2017

        Does this cover cruise ships sailing to New Zealand and USA for 70 and 77 years old?

        Avatarfinder Customer Care
        ZubairFebruary 28, 2017Staff

        Hi Judy,

        Thank you for your question.

        Webjet Travel Insurance does provide cover for sailing from 11 to 15 nautical miles off any land mass under adventure pack they do provide cruise cover under cruise pack. Webjet Travel Insurance has different age limits for different plans, comprehensive and domestic plans are available for all ages. Essentials, basic and multi-trip plans have age limit of maximum 74 years old.

        It’s a good idea contact Webjet directly to verify if they can cover you for sailing as well cruise to your trip destinations.

        Please make sure though to read the eligibility criteria, features and details of the policy, as well as the relevant Product Disclosure Statement PDS/T&C’s of the policy before making a decision and consider whether the product is right for you.


        Avatarfinder Customer Care
        RichardNovember 9, 2015Staff

        Hi Brian,

        Thanks for your question. finder.com.au is a comparison service and not an insurer. Webjet Travel Insurance provide cover for 43 pre-existing conditions under its standard medical cover.

        I hope this was helpful,

      Default Gravatar
      val.October 10, 2014

      i completed travel ins. with you 2-3 days ago. do i get some confirmation or policy details together with a @ $50 voucher?

        Avatarfinder Customer Care
        RichardOctober 10, 2014Staff

        Hi Val,

        Thanks for your question. You may want to contact Webjet directly to get confirmation or policy details for this.

        I hope this was helpful,

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