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Webjet travel insurance

Compare Webjet travel insurance policies and customise your cover - so it works for you


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Webjet Travel Insurance

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Travel insurance rules continue to change as a result of the coronavirus pandemic. We’re working hard to keep up and make sure our guides are up to date, however some information may not be accurate during the pandemic. It’s even more important to double-check all details that matter to you before taking out cover. Please know that some policies may not be available through Finder at this time. Here are some helpful tips:
    • If you're buying a policy today, it's unlikely that you'll be covered for any coronavirus-related claims
    • If your travel plans go against government advice, your policy will most likely be voided and you won't be covered

    Webjet is a one-stop shop for travel where you can do everything from booking flights and accommodation to arranging car hire and package holidays.

    The Australian company also provides travel insurance, and lets people customise parts of their policy, so you can create cover which better fits your individual needs.

    Enter your details below to get instant quotes and compare insurance policies from Webjet.

    warning Finally, some good news! Domestic travel is picking up, so some insurers have started offering cover again 🦘
    Just remember, you won't be covered for any pandemic related claims if you do take out domestic travel insurance.
    International travel insurance is limited and sometimes unavailable at this point.

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    • You can filter your results to customise your cover!
    • You can choose from Basic, Standard or Comprehensive Cover
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    • You can filter your results to customise your cover!
    • You can choose from Basic, Standard or Comprehensive Cover

    Compare Webjet travel insurance: Review policies. Get instant quotes.

    Summary of Webjet's most comprehensive travel insurance policy

    Policy nameTravel Safe Plus International
    Overseas medical and hospital expensesUnlimited
    Cancellation and amendment feesYou choose
    Luggage and personal effects$15,000
    Maximum age limitNone listed

    Review Webjet travel insurance policies

    • Travel safe. Available on international policies for single and annual multi-trips with unlimited medical but no cover for luggage. Choose your own level of cover for cancellation costs and additional expenses.
    • Travel safe plus. Available on international, domestic and domestic cancellation policies for single and some annual multi-trip policies. You get unlimited medical plus lots of extras, including luggage, rental car excess, travel delay and more. Customised cover for cancellation costs and additional expenses.

    Compare Webjet international policy benefits

    Travel Safe Plus InternationalTravel Safe International
    Overseas medical and hospital expensesUnlimitedUnlimited
    Additional expensesUnlimitedUnlimited
    Amendment of cancellation costsYou chooseYou choose
    Travel service provider insolvency$10,000
    Luggage and travel documents$15,000
    Delayed luggage allowance$1,000
    Rental car insurance excess$10,000
    Travel delay$2,000
    Resumption of journey$3,000
    Missed connections$3,000
    Special events$2,000
    Hospital incidentals$8,000$8,000
    Loss of income$9,000
    Accidental death$25,000
    Personal liability$2.5 million

    Compare cost of Webjet travel insurance

    Webjet's cheapest policy might seem good for travellers on a budget, but it's not that much cheaper than Webjet's more comprehensive policy, which offers heaps more benefits.

    The table below compares the prices of Travel Safe with Travel Safe Plus. The quotes were retrieved on 9 March 2020, using the details of a 30 year-old travelling for one week.


    Does Webjet travel insurance cover cruises?

    Webjet offers an add-on insurance package called Cruise Cover. This means you'll be covered for all of the standard cruising issues such as;

    • Onboard medical and dental cover
    • Ship to shore medical cover
    • Sea sickness cover
    • Cabin confinement
    • Missed port
    • Missed shore excursions

    Does Webjet cover pre-existing medical conditions?

    Webjet automatically includes some pre-existing medical conditions - including epilepsy, asthma, and allergies. However, you'll only be covered if the condition hasn't flared up recently.

    You can also request to have your medical condition assessed by Webjet if you'd like your insurance to cover it. You'll have to do a quick online assessment, but it could give you peace of mind that you'll be covered if your condition flares up.

    However, Webjet makes it very clear that there are some pre-existing medical conditions that it won't cover under any circumstance. These include any terminal illness and alcoholism or addiction.

    Are there add-ons available?

    Yes. Webjet offers a range of add-on options, so you can create a travel insurance policy which meets your needs and gives you peace of mind.

    Cruise coverAdditional benefits for missed ports, seasickness, cabin confinement, and more.
    Increased luggage item coverIncrease the item limit, so you can claim the full value if one of your expensive items is lost, damaged or stolen.
    Adventure activities coverCover for riskier activities, including outdoor rock climbing, skydiving, and trekking more challenging routes.
    Snow sports coverCover for skiing and snowboarding - including injuries on the slopes, stolen equipment, and lost lift passes.
    Motorcycle/moped riding coverCover if you're riding a motorcycle - including injuries as a rider or pillion, and any damages you might cause.
    Existing medical conditionsSubmit an online health assessment and have your pre-existing medical conditions considered and covered by Webjet.
    PregnancyIf you've ever had pregnancy complications, are expecting a multiple birth, or your baby was conceived with medical help, you'll only be covered if you opt for the pregnancy add-on.

    What's not covered by Webjet

    All travel insurers have some exclusions – and they're usually pretty similar – but it's still important to read your PDS carefully. Here are a few key things Webjet won't cover you for:

    • Consequential claims, like loss of enjoyment
    • Any claims that were due to recklessness
    • Any illegal or malicious act by you
    • If you are not honest and open when lodging your claim
    • Elective medical or dental treatment
    • Body modification, including tattoos and piercings
    • If authorities confiscate or destroy your property
    • If you're travelling against the advice of a medical professional
    • Extreme sports or very high risk activities
    • Self harm, suicide, or drug and alcohol abuse
    • Claims related to war, riots or strikes
    • Riding a motorbike or scooter without a helmet or suitable licence

    ⚠️ This list is not exhaustive, so always read your PDS before buying a policy or contact the insurer directly if you have any questions.

    Webjet contact details

    Claim online: Start the claim process at

    Within Australia: 1300 468 601

    Overseas: +612 8907 5050


    Contact via post: Webjet Travel Insurance
    C/O Cover-More Travel Insurance
    Claims Department
    Private Bag 913
    North Sydney NSW 2059

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    12 Responses

    1. Default Gravatar
      Rx8b2May 20, 2018

      Is Webjet travel insurance any good if you’re skiing in America?

      • Avatarfinder Customer Care
        JeniMay 21, 2018Staff

        Hi Rx8b2,

        Thank you for getting in touch with finder.

        While we are not allowed to provide specific recommendations, let me give you Webjet Insurance direct contact number. You may reach them at 1800 426 439 for your further enquiries.

        You may want to know other insurers that offer ski insurance by visiting this page.

        I hope this helps.

        Have a great day!


    2. Default Gravatar
      russJune 26, 2017

      Hi Guys
      please advise if this travel insurance covers car rental excess for example CDW when travelling in the USA.

      • Default Gravatar
        DanielleJune 27, 2017

        Hi Russ,

        Thank you for contacting We are a comparison website and general information service, we’re more than happy to offer general advice.

        Webjet Travel insurance does cover rental vehicle excess – up to $3000. You may refer to Webjet’s website directly for additional information or to speak with one of their customer service representatives.

        I hope this helps.


    3. Default Gravatar
      BFebruary 14, 2017

      how can i change a policy ? Brent

      • Avatarfinder Customer Care
        ZubairFebruary 14, 2017Staff

        Hi Brent,

        Thanks for getting in touch. You will need to contact Webjet directly about any changes you want to make to your policy.


    4. Default Gravatar
      BrianNovember 9, 2015

      What about pre existing conditions.?

      • Default Gravatar
        judyFebruary 27, 2017

        Does this cover cruise ships sailing to New Zealand and USA for 70 and 77 years old?

      • Avatarfinder Customer Care
        ZubairFebruary 28, 2017Staff

        Hi Judy,

        Thank you for your question.

        Webjet Travel Insurance does provide cover for sailing from 11 to 15 nautical miles off any land mass under adventure pack they do provide cruise cover under cruise pack. Webjet Travel Insurance has different age limits for different plans, comprehensive and domestic plans are available for all ages. Essentials, basic and multi-trip plans have age limit of maximum 74 years old.

        It’s a good idea contact Webjet directly to verify if they can cover you for sailing as well cruise to your trip destinations.

        Please make sure though to read the eligibility criteria, features and details of the policy, as well as the relevant Product Disclosure Statement PDS/T&C’s of the policy before making a decision and consider whether the product is right for you.


      • Avatarfinder Customer Care
        RichardNovember 9, 2015Staff

        Hi Brian,

        Thanks for your question. is a comparison service and not an insurer. Webjet Travel Insurance provide cover for 43 pre-existing conditions under its standard medical cover.

        I hope this was helpful,

    5. Default Gravatar
      val.October 10, 2014

      i completed travel ins. with you 2-3 days ago. do i get some confirmation or policy details together with a @ $50 voucher?

      • Avatarfinder Customer Care
        RichardOctober 10, 2014Staff

        Hi Val,

        Thanks for your question. Unfortunately, as a comparison website does not have access to this kind of information. You may want to contact Webjet. Please find the link to Webjet’s contact page below:
        I hope this was helpful,

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