Frankie is an AI Chatbot that uses generative artificial intelligence (GenAI) to answer your questions. By using Frankie, you agree to the following:
- Frankie may use GenAI (both our own and third parties e.g. OpenAI) to respond to your query by drawing on information from Finder's website (some of which may include information from third party sources).
- You bear sole responsibility for their interactions and reliance on the information provided. It is important to exercise caution and use your discretion while interpreting and acting upon Frankie's responses. We cannot be held liable for any actions, losses, or damages resulting from the use of Frankie.
- We cannot guarantee the responses generated using GenAI will be accurate and even if its answers appear correct, they may still contain material inaccuracies.
- Frankie is not a financial consultant or financial advisor and it cannot provide you with professional advice. If you have any queries of this nature, please speak to a professional in the relevant field for independent advice.
- You bear sole responsibility for their interactions and reliance on the information provided. It is important to exercise caution and use your discretion while interpreting and acting upon Frankie's responses. We cannot be held liable for any actions, losses, or damages resulting from the use of Frankie.
- Our chatbot provides information of a general nature. If Frankie makes assertions about a product or service, please check the relevant product or service page linked for applicable citations and disclaimers.
- Please don't provide Frankie with any personal, confidential or any other information that you do not have permission to share with us.
- In certain circumstances, we may expressly request your personal information to assist with your query, such as your name, address, email and existing product details, if we collect this information we will collect this in accordance with Frankie Privacy Collection Notice (https://www.finder.com.au/frankie-privacy-collection-notice).
- Please be respectful while using Frankie and only ask it Finder-related queries.
Finder will keep a record of your chat and any feedback that you provide to improve Frankie's capabilities and Finder's products and services. - We may include links to third-party websites for you to consider further as part of our response. We have no responsibility for information contained in third party website links.
- By using Frankie, you agree to the Frankie Terms and Finder's Terms of Service (https://www.finder.com.au/terms-of-service).
If you do not agree with the above terms, please refrain from using Frankie.
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