| Overseas Medical and Hospital Expenses | Unlimited |
|---|---|
| Cancellation and Amendment Fees | Unlimited |
| Luggage and Personal Effects | $15,000 |
| Maximum Age Limit | 99 |
Table updated September 2023
Air New Zealand offers some cover for expenses related to COVID-19, but these vary depending on whether you’re travelling to New Zealand or not. Here’s what you can expect:
There are some scenarios that are not covered by Air New Zealand including claims related to government-issued travel bans or border closures.
Air New Zealand offers four insurance policies to travellers. International Single Trip, International Annual Multi-Trip, Domestic, and Domestic Cancellation.
International Single Trip
International Annual Multi-Trip
Domestic
Domestic Cancellation
The insurer of this product is Zurich Australian Insurance Limited. It comes with a cooling-off period of 21 days and choice of $200 standard excess for international plans.
These are some of the main insured events that Air New Zealand will cover. These benefits apply across all international policies.
Air New Zealand also offers the option of adding snow cover onto your policy. However, this is included as standard if you are travelling to New Zealand..
Unfortunately, travel insurance doesn’t cover everything. Generally, Air New Zealand will not pay your claim if it relates to:
Make sure you review the Air New Zealand PDS for a detailed breakdown of what won't be covered, found under its list of general exclusions.
You can claim online via CoverMore’s online claims centre. You’ll need your policy number to get started.
Alternatively, you can download a claim form from Air New Zealand and post it, along with all relevant evidence, to the following address:
Air New Zealand Travel Claims c/o Cover-More Insurance Services
Private Bag 913,
North Sydney
NSW 2059
Australia
If you’re travelling to New Zealand, Air New Zealand travel insurance not only offers cover for snow sports as standard, but it also covers a wide range of activities that thrill-seekers often take part in when travelling to Aotearoa.
Skydiving, bungee jumping and white water rafting are all covered as standard, while some other travel insurance policies may require an additional add-on.
However, there are major restrictions too, including no cover for pre-existing medical conditions and extremely limited cover for expenses related to COVID-19, if you’re travelling anywhere other than Australia or New Zealand.
If you're still not sure about Air New Zealand, you can compare other travel insurance companies here.
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Does the insurance cover if the passenger is 83 yrs?
Hi John,
Thanks for getting in touch.
It looks like Air New Zealand doesn’t offer quotes online for people 83 years old.
Please head to our our seniors travel insurance page to find our about brands in our panel that offer this cover.
All the best,
Richard