Australian Seniors travel insurance

Australian Seniors offers comprehensive travel insurance that covers 31 pre-existing medical conditions.

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Important:

Travel insurance rules continue to change as a result of the pandemic. Some information may not be accurate at this time. It’s even more important to double-check all details that matter to you before taking out cover. Please note:
    • Some policies may not be available through Finder at this time
    • It’s unlikely that your policy will cover expenses from border closures

    About Australian Seniors travel insurance

    Australian Seniors specialises in travel insurance for Aussies over 50. They offer competitive rates, quality services and comprehensive coverage for seniors up to 89-years old. This insurance company offers both single trip coverage and annual coverage allowing you to choose the option that is best for you and your family.

    Australian Seniors is currently updating its travel insurance policies and not available via finder during this time. You can visit their website at www.seniors.com.au and view Australian Seniors latest PDS for more information or compare alternative options available below.

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    warning Finally, some good news! Domestic travel is picking up, so some insurers have started offering cover again 🦘
    Just remember, you won't be covered for any pandemic related claims if you do take out domestic travel insurance.
    International travel insurance is limited and sometimes unavailable at this point.

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    Australian Seniors policy options

    ASTI offer three levels of cover to suit all travellers.

    Passport

    International Top Cover

    Love

    International Essential Cover

    Island

    Domestic Cover

    Review of ASTI benefits

    We've compared some of Australian Senior's benefits so you can see which cover is most suitable for you.

    BenefitInternational Top CoverInternational Essential CoverDomestic Cover
    Overseas emergency medical and hospital expensesUnlimitedUnlimited
    Cancellation or amendment and expensesChoose coverChoose cover$10,000
    Missed connection & special events$5,000
    $2,000
    Rental vehicle excess$8,000
    $5,000
    Luggage and personal effects$15,000$5,000$5,000
    Theft of cash$250
    </div
    Personal liability$3,000,000$1,500,000$1,000,000
    Accidental death$25,000
    $15,000
    Funeral or repatriation expenses$20,000$20,000$5,000
    Permanent disability$25,000
    $15,000

    Does ASTI charge an excess amount?

    An excess is the amount you agree to pay if you need to make a claim on your travel insurance policy. Australian Seniors have the option of choosing a $0, $100 or $200 excess.

    How does Australian Seniors handle pre-existing conditions?

    ASTI handles pre-existing conditions in three ways;

    1. Automatically covered conditions
    2. Assessable conditions
    3. Conditions not covered
    • What exclusions apply to Australian Seniors?

      As with all insurers, ASTI have some general exclusions to their policies, these include;

    • If you make a claim that wasn't unexpected
    • If you fail to take reasonable care and don't act responsibly
    • If you don't provide all the necessary information to process your claim
    • If you break the laws of the country you're visiting
    • If you fail to get the right visas or entry requirements to a country
    • If a natural disaster occurs before you buy the policy
    • Any acts of war
    • Claims from undeclared pre-existing conditions
    • Childbirth at any stage of pregnancy
    • Elective surgeries
    • Being under the influence of drugs or alcohol
    • If you take part in activities where you are professionally competing
    • If you participate in activities where you haven't purchase extra cover; e.g, snow cover, adventure cover, etc.

    Refer to the product disclosure statement (PDS) for a full list of ASTI's general exclusions.

    How do I contact Australian Seniors?

    Claims and contact details

    Emergency assistance (24/7): +61 2 8883 7006

    Make a claim online: Start the claim process at; https://www.seniors.com.au/travel-insurance/make-a-claim/online-form

    Make a claim via post: Download and complete this claim form; https://www.seniors.com.au/documents/seniors-travel-claim-form.pdf

    Post to: Australian Seniors Travel Locked Bag 2010 St Leonards NSW 1590

    General enquiries: 1300 051 095

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    26 Responses

      Default Gravatar
      ElizaberhAugust 27, 2018

      In the event of volcano activity in Bali am I covered for flight delay & accommodation expenses?

        Avatarfinder Customer Care
        JhezAugust 28, 2018Staff

        Hello Elizabeth,

        Thank you for your comment.

        Unfortunately, you won’t be covered for any volcano-related issues. This is because travel insurance is designed to cover unforeseen issues, and the Mt Agung eruption is a known event. But you can still get travel insurance for Bali and be covered for things like medical expenses, cancellation costs not related to the ash cloud, lost luggage, cover for leisure activities, and more, depending on the policy you choose as long as it’s not volcano-related issues.

        You can check updates on Bali Ash Clouds and travel insurers that may cover you for your trip to Bali. Please enter your trip details on the quote engine, click the “Get my quote” button, and compare different quotes from different travel insurance.

        Please make sure to read the eligibility criteria, features, and details of the policy, as well as the relevant Product Disclosure Statement PDS/T&C’s of the policy before making a decision and consider whether the product is right for you. If necessary, speak to the insurance brand to verify any details.

        Should you wish to have real-time answers to your questions, try our chatbox on the lower right corner of our page.

        Regards,
        Jhezelyn

      Default Gravatar
      CatherineNovember 25, 2017

      I am 64 and travelling from Sydney to Japan 1/04/2018 until 26/04/2018.
      I am fit and healthy with no pre existing conditions.
      May I have a quote please.
      Thank you.

        Default Gravatar
        ArnoldNovember 26, 2017

        Hi Catherine,

        Thanks for your inquiry.

        You may search and compare from our list of Travel insurance for Japan. The page provides steps to choosing the right travel insurance for Japan, a side by side comparison between brands, and tips in getting the best travel insurance.

        If you would like to compare policies from the travel insurance brands in our panel, please enter your travel details like destination, age, and dates of a trip into the travel insurance form. Once you have done you can click on the ‘Go to site’ button to head over to the insurer website.

        Please ensure you review the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you.

        Hope this information helps

        Cheers,
        Arnold

      Default Gravatar
      stephenFebruary 22, 2017

      i am 88 years of age and had a pacemaker fitted 3 years ago my only medical condition. Ialso take some medicaton.how can i get travel insurance.

        Avatarfinder Customer Care
        ZubairFebruary 23, 2017Staff

        Hi Stephen,

        Thank you for your question.

        Pre-existing conditions are assessed on a case-by-case basis. You may find our travel insurance for pacemaker article helpful. Australian Seniors Travel Insurance is not currently one of the brands in our panel of travel insurers so you will need to contact them directly. If you would like to receive a quote from the brands in our panel, please head to the travel insurance home page.

        Cheers,
        Zubair

      Default Gravatar
      EdwardJanuary 26, 2017

      I have tpe 2 diabetes controlled by insulin. No hospital admissions for this. I had a heart attack in Feb 2005 and had stents inserted. I have annual check ups with specialist and am going well. I work full time and am active and not retired. Will I be able to get travel insurance for these pre existing conditions?

        Avatarfinder Customer Care
        RichardJanuary 30, 2017Staff

        Hi Edward,

        Thanks for getting in touch.

        Pre-existing conditions are assessed on a case-by-case basis. To find out more, please head over to our list of travel insurance for pre-existing conditions. You’ll also know more about how to find the right insurance for you through that page.

        Cheers,
        Richard

      Default Gravatar
      MausFebruary 3, 2016

      So if I am a senior and could have a lot of the exclusions you have named as these are mostly age related your policy would be totally useless to me.

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