NRMA ranked in second place, with an overall score of 4.24/5. 89% of those surveyed said they'd recommend NMRA travel insurance to a friend. NRMA scored highly for customer service and ease of application, but it wasn't as impressive in the value for money category.
Full list of 2023 winners
NRMA Travel Insurance ranked in second-place for comprehensiveness out of the 28 international policies we analysed. It scored highly for features including hospital cash allowance, COVID cover and rental car excess insurance.
Full list of 2023 winners| Overseas Medical and Hospital Expenses | Unlimited |
|---|---|
| Cancellation and Amendment Fees | Cover chosen |
| Luggage and Personal Effects | $12,000 |
| Maximum Age Limit | 99 |
Table updated September 2023
NRMA offers some cover in relation to COVID-19, including:
There are some scenarios that are not covered by NRMA Travel Insurance, including if your accommodation or tour cancels due to COVID-19 or if you travel knowing you have COVID-19.
NRMA offers six insurance policies to travellers - International Multi-Trip, International Comprehensive, International Essentials, Domestic Multi-Trip, Domestic Comprehensive, and Domestic Cancellation.
International Multi-Trip
International Comprehensive
International Essentials
Domestic Multi-Trip
Domestic Comprehensive
Domestic Cancellation
The insurer of this product is Zurich Australian Insurance Limited. It comes with a cooling-off period of 21 days and choice of $250 standard excess for international plans.
These are some of the main insured events that NRMA will cover. These benefits apply across all international policies.
NRMA also offers opportunities to tailor your cover to suit your needs. It has a specific Cruise Cover option but otherwise you just have to request a quote for your other needs.
Unfortunately, travel insurance doesn't cover everything. Generally, NRMA will not pay your claim if it relates to:
Make sure you review the NRMA PDS for a detailed breakdown of what won't be covered, found under its list of general exclusions.
You can claim online via the NRMA website, following these instructions:
You can save and return to an incomplete claim for up to 28 days. Once you've lodged your claim, NRMA will update you within 10 working days.
You can also phone NRMA on 1300 135 640 between 9am-5pm, Monday to Friday. Or you can fill out a claim form and post it to:
NRMA Travel Insurance
c/o Cover-More Claims Department
Private Bag 913
North Sydney NSW 2059
NRMA offers particularly high benefit limits, so if you're travelling with expensive items or have a high rental car excess, it could be a good option.
However, any travellers keen to take part in risky or high-adrenaline activities may want to look elsewhere as NRMA doesn't offer an opportunity to add an adventure pack to its policies, whereas many other insurance brands do.
If you're still not sure about NRMA, you can compare other travel insurance companies here.
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Travelling to Bankok Singapore
Hi Cheryl,
Thanks for reaching out to Finder.
If you are looking to apply for a travel insurance with NRMA, you may directly visit their website to request a quote or to speak to a representative who can help with your insurance enquiries.
Alternatively, you may compare policies from different brands from our Travel insurance for Singapore page. Simply enter your travel details and press “Get my quote”. Once you have chosen a particular cover, you may then click on the “Go to site” button and you will be redirected to the insurer’s website where you can proceed with your application or get in touch with their representatives for further assistance.
Before applying, please ensure that you read through the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you. You can also contact the provider if you have specific questions.
Cheers,
Joanne