NRMA car insurance review

NRMA car insurance offers decent benefits and a good range of customisations at a competitive price point.

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Our verdict

Pros

  • NRMA has plenty of cover options, ranging from CTP through to comprehensive plus.
  • If you sometimes drive for Uber or Didi, occasional ridesharing is covered.
  • Up to $800 in emergency repairs are covered under it's comprehensive policy. Most brands cover up to $500.

Cons

  • Personal effects are only covered Up to $1,000 under the standard comprehensive policy, but many brands cover up to $1,000.
  • There's no option to restrict drivers in return for a lower premium.
  • Paying your premiums monthly will cost you more in the long run.

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Congratulations, NRMA!

NRMA received the following highly commended awards in the 2024 Customer Satisfaction Awards:

  • 'Car Insurance - NSW' - Loved Brand
  • 'Car Insurance - NSW' - Value Brand
  • 'Car Insurance - NSW' - Trusted Brand
  • 'Car Insurance - NSW' - Quality service Brand
Full list of 2024 winners

Compare NRMA car insurance policy options

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Finder Score Accidental damage Roadside assistance Fire and theft New Vehicle Replacement Hire car after theft
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  • If your car is written off in the first 3 years
  • Up to $100 per day - Up to 21 days
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  • If your car is written off in the first 2 years
  • Up to $75 per day - Up to 21 days
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  • Up to $65 per day - Up to 21 days
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    Finder Score for car insurance

    We analyse over 30 car insurance products across insurance providers, and rate each one for price and features. We collect up to 36 quotes per product, for male and female drivers in New South Wales, Victoria, Queensland, South Australia, Tasmania and Western Australia. Quotes are collected for 20 year olds, 30 year olds and 60 year olds, assuming an excess of $850 for a 2020 Toyota Corolla 4 door sedan model, with an average 15,000 kms driven each year. We use your responses to our quiz to pair you with the closest price profile and while we are not allowed to display actual quotes, our price score aims to serve as an indicative guide to how cost competitive a product might be for you.

    Our feature score assesses each product for more than 15 features across loss and damage coverage, repairs and assistance coverage, personal items coverage and policy coverage. Features we assess include but are not limited to legal liability, essential repairs, new car replacement, car hire events, roadside assistance, agreed or market value, windscreen damage and natural disaster coverage.

    Depending on your answers to our car insurance quiz, we upweight the relevant price score or feature score to generate a dynamic Finder Score (80% weighting on the primary selection between Price or Feature). Finder Score, Price Score and Feature Score are only to be used as indicative guides and are not product recommendations.

    Read the full methodology

    How does NRMA compare with other car insurers?

    We obtained quotes across a range of providers for a 30 year old male based in NSW.

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    Sample quote
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    $1,435.20
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    $1,116.39
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    $1,117.48
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    $2,166.09
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    $2,075.50
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    What do Australians think of NRMA roadside assistance?

    • 4.6/5 overall for Customer Satisfaction - higher than the average of 4.31, and this was the highest score in the category
    • 4.68/5 for Trust - higher than the average of 4.52
    • 4.6/5 for Customer Service - higher than the average of 4.33, and this was the highest score in the category

    Based on NRMA roadside assistance scores in Finder's 2024 & 2025 Customer Satisfaction Awards.

    Customer reviews

    Michael Todd's headshot

    "NRMA Car Insurance offered a very competitive rate for my vehicle and desired policy options, so I would recommend everyone to include NRMA in their comparison and get a quote. The online portal has also been easy to use and the customer service helpful."

    Michael Todd
    Finder crew member

    NRMA car insurance policy options

    All the protection of Comprehensive, with extra benefits including a hire car as standard, if your car can't be driven due to an insured incident. Excess-free glass cover is also included, along with taxi fares of up to $250 if your car can't be driven after a covered accident.
    Covers your car for accidental damage, collision or crash, vandalism, theft, fire and severe weather. You'll also get a new replacement car if yours is written off within its first two years, tools of trade are covered up to and emergency repairs are covered Up to $800.
    This covers you for accidental damage to your own car, fire, theft and a few other benefits. It's a basic level of cover so the benefit limits are lower.
    All the protection of Third Party Property Damage, plus cover for your car if it's stolen or catches fire. You'll also be able to claim for hire care costs after a theft or attempted theft. Be aware, theft and fire expenses are only covered up to $10,000.
    A basic level of protection covering you for accidental damage to other people's cars or property. You're also covered for towing costs and any damage to your car if the accident was caused by an uninsured driver.
    Mandatory for NSW motorists, you need CTP insurance before you can register your vehicle. CTP covers medical costs for people injured in road accidents. It doesn't offer any cover for your property or vehicle - only injuries.
    The specific benefits of this bespoke cover depend on a vehicle's make and model, as well as any special features it might have. Cars can be covered for wedding hire, special occasions, hobbies or recreation, but not if you use it regularly or drive it more than 9,000km a year.

    What additional cover options are available?

    • No excess for glass damage
    • No Claim Bonus protection
    • Hire car after an insured incident
    • Choose any repairer

    FAQs

    Sources

    Nicola Middlemiss's headshot
    Journalist

    Nicola Middlemiss is a journalist with nearly a decade of experience in personal finance and insurance. She has contributed to Domain, Yahoo Finance, Money Magazine and Insurance Business Australia, offering in-depth insights into commercial insurance in the Australian market. Nicola holds a Bachelor’s degree in English from the University of Leeds and a Tier 1 General Insurance (General Advice) certification, which complies with ASIC standards. See full bio

    Nicola's expertise
    Nicola has written 257 Finder guides across topics including:
    • Personal finance
    • Personal insurance, including car, health, home, life, pet and travel insurance
    • Commercial business insurance

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    59 Responses

      Default Gravatar
      FayApril 25, 2025

      who will cover me with car insurance if i had a low range drink driving charge

        Tim Bennett's headshotFinder
        TimApril 28, 2025Finder

        Hi Fay – thanks for your question. I was in a similar situation when I was young, thanks to a mid-range speeding fine. I was classed as high risk, so the only company that would insure me was the NRMA, and it cost a pretty penny!

        There’s some more information on car insurance with a DUI here, but the short version is that you’ll probably need to get a policy from one of the motoring associations, like the NRMA, RAC or RACV, depending on which state you are in.

        With a DUI on your record you’ll be classed as a higher risk driver, and the motoring groups are the only insurance companies that insure these drivers. Unfortunately it does tend to increase your premiums. The good news is that after 3 to 5 years you’ll start to have more options, as some insurance companies will only ask for your driving record for the last 3 or 5 years. If you can keep a safe driving record for a few years, you should be able to get more affordable car insurance again.

        Best of luck!

      Default Gravatar
      GrahameJanuary 25, 2024

      CTP Ins quote pls

        Peta Taylor's headshotFinder
        PetaJanuary 29, 2024Finder

        Hi Grahame,
        If you’d like a quote for CTP insurance then you’ll need to go to the NRMA website for this.

      Default Gravatar
      ChrisSeptember 19, 2023

      Hi I am having trouble getting comprehensive insurance because of a criminal record. Is there any insurance agencies that will insure me?

      Default Gravatar
      AdamJuly 24, 2019

      how much is uber rideshare car insurance?

        Default Gravatar
        NikkiJuly 24, 2019

        Hi Adam,

        Thanks for getting in touch! NCRM covers uber rideshare insurance and it is included in their comprehensive insurance. When you take out a quote, simply select ridesharing when asked if you use your vehicle for business purposes and this add the cover in your policy.

        Hope this was helpful. Don’t hesitate to message us back if you have more questions.

        Best,
        Nikki

      Default Gravatar
      ShafiqJuly 6, 2017

      Hi. Please advice, are you doing ride sharing insurance with comprehensive insurance?

        Default Gravatar
        LiezlJuly 7, 2017

        Hi Shafiq,

        Thanks for your question. Just to confirm, you have reached finder -a comparison and information service and not actually NRMA.

        Yes, ridesharing cover is included in their comprehensive insurance. When you take out a quote, simply select ridesharing when asked if you use your vehicle for business purposes and this add the cover in your policy.

        I hope this has helped.

        Cheers,
        Liezl

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