Youi's comprehensive policy automatically includes roadside assistance. This is typically an optional extra for other car insurers, costing an additional $100 annually.
Its comprehensive policy offers thorough coverage. It was awarded the 2023 Finder Award for features because it covers more than other insurers but is still a comparatively affordable policy.
Our research found that Australians rated it as the best insurer for customer satisfaction. This was based on things like customer service, features and benefits, ease of application and value for money.
Cons
You'll have to speak with someone over the phone to buy a policy whereas other insurers offer an all online quoting and application portal.
Youi only covers the first 2 call-outs in a year, whereas standalone roadside assistance policies typically cover all call-outs.
There are currently no sign-up discounts. Other insurers offer up to 15% off for new policies/customers.
How does Youi compare with other car insurers?
As part of our 2023 car insurance awards, we compared 640 features and got over 1,000 quotes across 30+ comprehensive car insurance policies. Here's how Youi performed next to other insurers.
Each year, our experts and insights team asks Australians to score their car insurance provider. As part of the Car Insurance Customer Satisfaction Awards for 2023, we asked over 5,700 Australians to rate their car insurer on value for money, features and benefits, ease of application and customer service. Of the 15+ insurers scored, these were the top 5. See our methodology for how each provider was scored.
Car insurance customer satisfaction winner - National
Youi car insurance came in first place overall for customer satisfaction, scoring 4.38/5. It scored highly in all categories including customer service, features and benefits, ease of application and value for money. On average 93% of Australians surveyed nationally said they would recommend Youi to a friend.
You pay the same as buying directly from the car insurer. Better still, we regularly run exclusive deals that you won't find on any other site – plus, our tables make it easy to compare policies.
We're experts
Our team of car insurance experts have researched and rated dozens of policies as part of our Finder Awards and published 330+ guides to make it easier for you to compare.
We're independent
Unlike other comparison sites, we're not owned by an insurer. That means our opinions are our own and we work with lots of car insurance brands, making it easier for you to find a good deal.
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Since 2014, we've helped 300,000+ people find car insurance by explaining your cover options, simply and clearly. We'll never ask for your number or email. We're here to help you make a decision.
Youi covers modifications to improve your vehicle's performance or handling as long as you tell the insurer about them when you apply for cover. Examples of covered modifications and accessories include engine replacement, raised or lowered suspension, disability modifications and personalised plates.
Roadside assistance is automatically included in Youi's comprehensive car insurance policy. For third party policies, roadside assistance is not available.
You can choose to insure your car at market value (the replacement cost determined when loss or damage occurs) or agreed value (the amount that you nominate).
James Martin was the insurance editor at Finder. He has written on a range of insurance and finance topics for over 7 years. James often shares his insurance expertise as a media spokesperson and has appeared on Prime 7 News, WIN News, Insurance News, 7NEWS and The Guardian. He holds a Tier 1 General Insurance (General Advice) certification and a Tier 1 Generic Knowledge certification, both of which meet the requirements of ASIC Regulatory Guide 146 (RG146).
Youi’s comprehensive car insurance covers loss or damage to the car for insured events as well as your liability for any damage caused by the car to a third party’s property. Kindly contact them directly regarding your windscreen replacement as they do not offer free windscreen replacement but you may choose a reduced windscreen excess.
Thanks for your message and for visiting finder – the leading comparison website & general information service built to give you advice in your buying decision needs. How are you doing today?
While we can provide you with general information, please note that we’re a product comparison website and we do not represent any company we feature on our site. We don’t have any access to the quotes/fees of car insurance. We’re here to assist you in your buying decision process hence we cannot recommend product / service that is rightfully fit for you.
You may contact the insurance provider to give you the cheapest price. :)
Hope this clarifies! Feel free to message us should you have any questions.
Thanks for getting in touch. finder.com.au is a comparison service and we do not currently provide quotes for car insurance. If you would like to get a quote from Youi, you can do so by selecting the “Get Quote” button found on this page. You should then be redirected to their official website, where you can get a quote.
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Is windscreen replacement covered by car comprehensive insurance?
Hi Frank,
Thank you for getting in touch with Finder.
Youi’s comprehensive car insurance covers loss or damage to the car for insured events as well as your liability for any damage caused by the car to a third party’s property. Kindly contact them directly regarding your windscreen replacement as they do not offer free windscreen replacement but you may choose a reduced windscreen excess.
I hope this helps.
Thank you and have a wonderful day!
Cheers,
Jeni
What cheapest price you have for car insurance
Hi Jeff,
Thanks for your message and for visiting finder – the leading comparison website & general information service built to give you advice in your buying decision needs. How are you doing today?
While we can provide you with general information, please note that we’re a product comparison website and we do not represent any company we feature on our site. We don’t have any access to the quotes/fees of car insurance. We’re here to assist you in your buying decision process hence we cannot recommend product / service that is rightfully fit for you.
You may contact the insurance provider to give you the cheapest price. :)
Hope this clarifies! Feel free to message us should you have any questions.
Thanks,
Nikki
How much for comprehensive car insurance + windshield replacement
Hi Damien,
Thanks for getting in touch. finder.com.au is a comparison service and we do not currently provide quotes for car insurance. If you would like to get a quote from Youi, you can do so by selecting the “Get Quote” button found on this page. You should then be redirected to their official website, where you can get a quote.
All the best,
Richard