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AAMI car insurance review

With strong cover and reasonably-priced policies, AAMI performed well in the 2024 Finder Awards. However, some popular benefits are missing and cheaper options are available.

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Our verdict

Pros

  • Accessories and modifications are covered as standard on comprehensive policies.
  • Cover for personal effects is generous - Up to $1,000
  • Get a 10% discount if you take the AAMI Skilled Driver Course

Cons

  • You can't choose your own repairer, which could be inconvenient for some drivers
  • Your policy will be more expensive if you want to pay monthly
  • No cover for key replacement, which is commonly offered by other insurers

How does AAMI compare with other car insurers?

AAMI offers a good level of cover at a reasonable price. While some common benefits are missing, this is reflected in the cost of policies.

Features

Name Product Choice of repairer New Car Replacement Roadside assistance Hail, storm and flood damage
AAMI Comprehensive Car Insurance
  • If your car is written off or stolen in the first 2 years
  • Optional
    Finder's summary: AAMI's comprehensive policy includes cover for legal modifications and accessories and up to $20 million cover for damage to other people's property. Optional extras like windscreen and window glass cover is also available.

    ⭐ Current offers: Save $50 when you buy a new comprehensive car insurance policy online. T&Cs apply.

    Who it might be good for: Safe drivers can benefit from the AAMI Safe Driver Rewards® program.
    Budget Direct Comprehensive
    Optional
  • If your car is written off in the first 2 years or 40,000 km
  • Optional
    Finder's summary: The 2024 winner of our Best Value Car Insurance award. It's cheaper than most, plus you can lower costs by adding age restrictions.

    ⭐ Current offer: 15% off your first year's premium when you take out a policy online. T&Cs apply.

    Who it might be good for: Anyone who wants a good value policy.
    Youi Comprehensive
    Optional
  • If your car is written off or stolen in the first 2 years
  • Finder's summary: The 2023 winner of our Best Features Car Insurance award. Plus, it's one of the only insurers to automatically include roadside assistance.

    Who it might be good for: Those who want good customer service with lots of inclusions.
    NRMA Comprehensive
    Optional
  • If your car is written off in the first 2 years
  • Optional
    Allianz Comprehensive
  • If your car is written off or stolen in the first 2 years
  • Finder’s summary: Allianz is good if you want agreed value (this lets you agree on an amount to cover your car for). For a big insurer, it also has a strong customer service record.

    Who it might be good for: Anyone who wants good customer service and agreed value cover.
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    Price

    We collected 1,800+ quotes as part of our 2024 Finder Car Insurance Awards. Our cost research found that a comprehensive car insurance policy from AAMI costs $1,218 a year, on average. This is a cheaper car insurance premium than the industry average of $1,363. Keep in mind, the best car insurance for you may depend on more than price.

    InsurerNSWQLDSATASVICWAAustralia averageApply
    AAMI$1,884$1,106$1,015$985$1,318$1,002$1,218More info
    Budget Direct Logo$1,148$941$978$829$1,180$880$992Get quote
    youi$1,640$1,307$1,087$1,155$1,599$1,363$1,359Get quote
    NRMA logo$2,027$1,154$1,038$1,004N/A$1,034$1,043More info
    Bingle car insurance logo$935$872$724$726$1,156$761$862Get quote

    Remember, the cost of car insurance is influenced by a broad range of factors including age, location, vehicle, and driving history. Your quote will differ and the above should be used as a guide only.

    About our car insurance methodology

    2023 Customer Satisfaction rating

    Each year, our experts and insights team asks Australians to score their car insurance provider. As part of the Car Insurance Customer Satisfaction Awards for 2023, we asked over 5,700 Australians to rate their car insurer on value for money, features and benefits, ease of application and customer service. Of the 15+ insurers scored, these were the top 5. See our methodology for how each provider was scored.
    Brand Overall satisfaction rating
    Youi car insurance ★★★★★ 4.38/5
    Everyday car insurance ★★★★★ 4.36/5
    AAMI car insurance ★★★★★ 4.32/5
    Budget Direct car insurance ★★★★★ 4.32/5
    QBE car insurance ★★★★★ 4.22/5

    Compare AAMI's car insurance policies

    Name Product Accidental damage Roadside assistance Fire and theft New Car Replacement Hire car after theft
    AAMI Comprehensive Car Insurance
    Optional
  • If your car is written off or stolen in the first 2 years
  • Reasonable costs - Up to 21 days
  • Finder's summary: AAMI's comprehensive policy includes cover for legal modifications and accessories and up to $20 million cover for damage to other people's property. Optional extras like windscreen and window glass cover is also available.

    ⭐ Current offers: Save $50 when you buy a new comprehensive car insurance policy online. T&Cs apply.

    Who it might be good for: Safe drivers can benefit from the AAMI Safe Driver Rewards® program.
    AAMI Third Party Property Damage
    Optional
  • loading

    Congratulations, AAMI!

    AAMI received the following awards in the 2023 Customer Satisfaction Awards:

    • 'Car Insurance - NSW' - Winner
    • 'Car Insurance - National' - Highly Commended
    Full list of 2023 winners

    What additional cover options are available?

    • Hire car after an incident. AAMI will provide Up to $90 per day for a hire car if your car is out of action due to an event or incident - even if it's your fault. Cover lasts until your claim is settled or you get your car back.
    • Windscreen & window glass cover. Add this cover to your policy and you won't have to pay an excess if you need repairs or a replacement of your windscreen, window glass or sunroof. Only one excess-free claim per year.
    • Roadside assist. Add roadside assist to your policy for 24-hour unlimited callouts. Cover includes help for flat tyres and batteries, lost or locked-in keys, and towing.

    Why you can trust Finder's car insurance experts

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    FAQs

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    17 Responses

      AvatarFinder
      JamesJanuary 6, 2023Finder

      Hi Diana,

      If you’ve paid for a year’s worth of insurance, then you can look into canceling your policy with the insurer and get a refund. The insurer should just charge you for the month(s) you were with them, and then refund the rest.

      As for the unused portion of your registration including CTP, depending on your state, the insurer will take off the remaining value of your unused registration and CTP insurance from your payout. You can recover your unutilized CTP from your CTP insurer and obtain a refund for your unused registration from your state’s Roads or Transport Authority.

      Feel free to visit Finder’s guide for cars written off for more details.

      I hope this helps.

      Kind regards,
      James

      Default Gravatar
      TjohnSeptember 5, 2019

      Do your company charge a admistration fee?

        Default Gravatar
        NikkiSeptember 6, 2019

        Hi Tjohn,

        Thanks for getting in touch! Fees depend on the type of policy you have or will have with AAMI. There are no additional admin fees when you apply for car insurance. The premium that you receive is the total price. However, if you choose to pay by monthly installments it does cost more. It is approx 12-15 % more to pay monthly. If you’d like to get a quote with AAMI, you may visit their website and get an online quote. You can also reach out tot her chat service team for real-time assistance on your application.

        Hope this helps and feel free to reach out to us again for further assistance.

        Best,
        Nikki

      Default Gravatar
      pamApril 14, 2017

      if car is damaged in the accident, the front end + has damaged the windscreen and I have compare cover but no windscreen cover do i pay extra or is it covered in the whole fix ?

        AvatarFinder
        ZubairApril 18, 2017Finder

        Hi Pam,

        Thank you for your question.

        You have contacted finder.com.au, a comparison and information service and not actually an AAMI Car Insurance.

        You will need to contact AAMI Car Insurance about this matter.

        Cheers,
        Zubair

      Default Gravatar
      niallJanuary 23, 2017

      hi i have a full comp car ins policy with aami and pay monthly , if i write the car off during that 12 months do i have to pay all off the 12 month cost of ins

        AvatarFinder
        RichardJanuary 25, 2017Finder

        Hi Niall,

        Thanks for getting in touch. If you no longer have your car (in this case if it was written off) you would be able to cancel your policy.

        Cheers,
        Richard

      Default Gravatar
      OzmanDecember 15, 2016

      HI,
      If I get a 12 month cover for $700 and after one or two month, I want to cancel my insurance. How much cancellation fee would be charged?

        AvatarFinder
        JasonDecember 16, 2016Finder

        Hi Ozman,

        Thank you for your enquiry.

        According to the PDS of AAMI Comprehensive Car Insurance, The amount of the cancellation fee is $30 (plus (if applicable) FSL plus GST plus stamp duty) for each car insured on the policy.

        The cancellation fee is deducted from any refund that AAMI will send you. If the refund is less than the fee, a refund will not be issued and AAMI will not charge you an additional amount to cover the difference.

        You may also try to get quotes from other car insurance providers featured on our website.

        Kind regards,
        Jason

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