QBE car insurance
Looking for car insurance? QBE offers a range of feature-packed policies designed to safeguard you financially when you're on the road.
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When you own a car of any kind, whether it’s an exciting sportscar or just a humble runabout, it’s vital that you have the right insurance cover in place. From collisions and third-party damage to fire and theft, there are plenty of things that can go wrong on and off the road and end up costing you a pretty penny. This is where car insurance comes in, offering essential financial protection against a wide range of risks. With a history stretching back more than 125 years, QBE offers an extensive range of personal and business insurance solutions to Australian customers.
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Find out more about QBE Car Insurance
QBE Car Insurance policy options
QBE Comprehensive
This policy offers the highest level of protection available from QBE and it covers you against accidental damage, fire, theft and legal liability. The Comprehensive policy is also offered in two other variations:
- Preferred Driver form. For drivers aged 24 and over.
- Nominated Driver form. If you want to nominate yourself and another person as the sole drivers of your vehicle.
QBE Comprehensive Car Insurance covers:
- Accidental Damage
- Fire and Theft of your car
- No age restrictions on drivers
- Any number of drivers
QBE Third Party Fire and Theft
Under this policy, your car is covered for loss or damage caused by fire or theft, while you’ll also be protected when your car causes damage to someone else’s car or property. QBE’s Third Party, Fire and Theft policy offers essential third party cover when:
- Damage to other people’s property caused by your car
- Fire and Theft of your car
- Accidental damage to your car not covered
QBE Third Party
This basic policy does not contain any cover for your own car but does protect you when your vehicle causes damage to someone else’s car or property. This basic policy provides:
- Damage to other people’s property caused by your car
- Fire and Theft of your car not covered
- Accidental damage to your car not covered
- This isn’t your Compulsory Third Party (CTP) required for registration
| Benefit | Comprehensive | Fire & Theft | Third Party Property |
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| After accident clean up |
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| Change of vehicle |
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| Choice of repairer |
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| Emergency accommodation and transport costs |
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| Essential temporary repairs |
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| Fatality cover |
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| Hire car following theft |
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| Lifetime repair guarantee |
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| New replacement vehicle |
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| Personal effects |
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| Re-delivery costs |
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| Replacement of keys and recoding of locks |
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| Towing costs |
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| Trailer cover |
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| Travelling expenses |
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| Uninsured motorist benefit |
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| Vehicle tools |
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| Windscreen cover |
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| Optional | |||
| Excess free windscreen and window glass protection |
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| Four year new car replacement |
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| Hire car after an incident |
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| No claim bonus protection |
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| Policy lifetime |
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When will QBE not pay my car insurance claim?
QBE excludes certain situations, circumstances from events. Your claim will not be paid by the insurer if:
- It is for theft or damage to your vehicle when it has been left unattended and unlocked in a public place.
- It is for theft by someone acting with your consent.
- It is for theft by a friend or prospective vehicle buyer after you have given them permission to use your car.
- It is for wear and tear, rust or corrosion.
- It relates to structural failure or mechanical or electrical breakdown.
- It results from you using the wrong type of fuel.
- You have not taken all reasonable steps to prevent loss or damage.
- It is for damage to the tyres of your vehicle unless caused in an accident.
- It is for personal effects in your vehicle that were damaged by fire or stolen along with your vehicle.
- It is for theft or damage to a non-standard accessory not shown on your schedule.
- It is for consequential loss.
- It is for accidental bodily injury or death to a family member.
- It is for any court-imposed fines or penalties.
- It is for damage to property owned by an insured person.
- The driver was under the influence of alcohol or drugs, or if they refused to submit to a drug or alcohol test.
- The vehicle was not registered.
- The vehicle was being used for an unlawful purpose.
- The vehicle was being used on a race track or speedway.
- The vehicle was being used to carry passengers for hire, fare or reward.
- The vehicle was being driven in an unsafe, un-roadworthy or overloaded condition.
- The claim arises due to an intentional malicious act by you or someone acting on your behalf.
- The claim relates to lawful seizure or repossession of your vehicle.
- The claim relates to acts of war or terrorism.
How much does QBE Car Insurance cost?
The following factors will all influence the cost of your QBE Car insurance premium:
- The sum insured.
- The type of policy you choose.
- The year, make and model of your vehicle.
- Where you live and where your car is kept overnight.
- Whether or not you are entitled to a no-claim discount.
- Your age and the age of any other drivers.
- The driving and insurance history of you and any other drivers.
- Whether you have selected any optional benefits.
- The level of excess you choose.
- The frequency with which you decide to make your premium payments.
How does the excess work?
An excess is the amount you are required to pay towards an insurance claim. Under a QBE Car Insurance policy, you may have to pay one or more of the following excesses:
- Standard vehicle excess. This applies to all vehicles.
- Age excess. This excess will apply if the driver at the time of the incident belongs to the age group specified in your policy schedule.
- Undeclared driver excess. When your schedule has named drivers listed and your car is involved in an incident while being driven by an unlisted driver, this excess will apply.
- Imposed excess. QBE may apply a special excess to your policy before accepting you for cover.
- Named driver excess. QBE may apply an excess to a named driver when you apply for cover.
- Voluntary driver excess. You can elect to pay this excess if you would like to reduce your premium.
How can I save on my QBE Car Insurance policy?
QBE offers a number of discounts and options that can reduce your premiums, although the majority of them require you to be covered by their Comprehensive policy:
- Choose a higher excess. In return, you’ll receive a lower premium.
- No Claim Bonus protection (Comprehensive only). If you haven’t made a car insurance claim for 12 months or more, you can receive a discount of up to 60 per cent off the standard premium price.
- Policy lifetime No Claim Bonus Protection (Comprehensive only). If you have maintained your No Claim Bonus for two years (with no at-fault claims) you can opt for lifetime protection.
- Over 50s discount (Comprehensive only). This makes cover easier to afford for older Australians.
- Good Driver Discount (NSW residents covered by CTP only). If you are aged 30 or over with no demerits on your licence you may be able to take out QBE CTP at a discounted price.
How do I lodge a claim with QBE?
Call QBE on 1300 361 516 to notify them of your claim. You’ll then typically be required to complete a claim form and provide any supporting documentation and information that QBE may require to process your claim.
Final things you might want to know about QBE Car Insurance
Ask an Expert
I have full comprehensive car insurance with qbe and would like to know what cover I get for a hire car within Australia.
Hi Susan,
Thank you for getting in touch with finder.
QBE’s comprehensive car insurance covers hire car following theft. They’ll reimburse you the reasonable cost of hiring a vehicle similar to yours, provided QBE agrees:
-To accept your claim for theft
-That you need a hire car
-To the hire car you want and where you want to hire it from
They stop paying this benefit once:
-They’ve paid for 14 days of hiring or the cost reaches $1,000
-Your vehicle’s found
-They pay your claim for theft
whichever happens first.
They’ll need copies of the rental agreement and the hire car receipts before they reimburse you.
As a friendly reminder, we don’t represent any company that we feature on our pages. The info above is from QBE’s Motor Vehicle Insurance Product Disclosure Statement. If you need help/have further enquiries on your QBE car insurance, it is best to contact them directly.
I hope this helps.
Please feel free to reach out to us if you have any other enquiries.
Thank you and have a wonderful day!
Cheers,
Jeni
Where do I find the “where I can cancel CTP slip”? The rego has been cancelled and car has been sold to the wreckers.
Hi Georgina,
Thank you for getting in touch with finder.
It is best to speak with QBE directly regarding your enquiry. If your Green Slip has been used to register your car, it remains linked to the registration of your car for the registration term. Policy cancellation is only possible if you hand in your car’s registration plates to Roads and Maritime Services (RMS). As long as your car is registered with RMS, your policy must remain in force.
I hope this somewhat helps.
Please feel free to reach out to us if you have any other enquiries.
Thank you and have a wonderful day!
Cheers,
Jeni
What is excess on QBE third party car insurance
Hi Wendy,
Thank you for your question.
You have contacted finder.com.au, a comparison and information service and not actually QBE Car Insurance.
There are a number of excesses associated with QBE Car Insurance policy, to check the amount for each excess you will need to contact the QBE Car Insurance directly.
All the best,
Zubair
experienced damage caused by a rabbit chewing wires. Are the repairs covered under the comprehensive coverage?
Hi NC,
Thanks for getting in touch. finder.com.au is a comparison service and not an QBE. You will need to contact them directly about your policy and its cover limits.
Cheers,
Richard
Do I have to pay my excess up front even if it is not my fault?
Hi Paul,
Thanks for your question. Most insurers waive the excess if you were not at fault. You should check with your insurer for their specific claims conditions.
Cheers,
Richard
how do I go about getting a quote on line
Hi Geoff,
Thanks for your question. finder.com.au is a comparison service. QBE Car Insurance is not currently part of the panel of car insurance brands we have access to. You will need to head to the QBE website in order to get a quote.
All the best,
Richard