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With policies provided both for those on a shoestring budget and those who want to leave all their worries behind when they jump on a plane, QBE offers smart insurance options for all travellers. There’s also a range of bonuses, including earning one Qantas Frequent Flyer Point for every $2 spent on certain policies, 24/7 emergency assistance and the inclusion of children under the age of 25 in your policy at no extra cost.
But which policy is right for you? Let us help you break down the options.
As part of the Finder Green Awards, we are pleased to announce QBE as our Green Insurer of the Year. It is clear that QBE is an insurance business taking their sustainability efforts seriously. Notably the company is sourcing more than 60% of their electricity from renewable sources, as well as committing to numerous external benchmarks such as CDP and DJSI.
QBE is no longer offering Travel Insurance. However, the information on this page has been kept for the benefit of existing customers.
If you would like to compare the current comparison of travel insurance policies, click here.
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You can also add an Australian Cancellation and Additional Expenses Travel Plan to include cover for non-refundable parts of prepaid travel arrangements within Australia, which includes cover for additional travel, meals and accommodation.
Budget Travel Plan | Inbound Travel Plan | International Travel Plan | Annual Multi Trip Travel Plan | Australian Travel Plan | |
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Cancellation or holiday deferment costs |
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Emergency travel arrangements and accommodation expenses |
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Agent's cancellation fees |
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Loss of reward points |
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Medical and dental expenses |
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Critical illness or injury – emergency travel expenses for a relative |
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Evacuation and repatriation |
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Non-medical evacuation and repatriation |
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Airfare compensation |
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Missed connection – special events |
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Resumption of trip |
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Rental vehicle insurance excess |
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Luggage and personal effects |
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Dentures or dental prosthesis |
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Replacement passports and travel documents |
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Fraudulent use of credit or debit cards |
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Accidental death |
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Funeral expenses overseas or repatriation of remains |
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Total permanent disability |
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Loss of income |
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Personal liability |
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Legal expenses |
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General exclusions include:
For each claim you make you will have to pay an excess. Your excess will depend on the policy you choose and the circumstances of your claim. You can remove your excess on International, Budget, Annual Multi Trip and Australian Travel Plans by paying an additional premium.
While other insurers offer the same bells and whistles with their policies, QBE provides some notable benefits and services as standard.
To make a claim, either go online to qbe.com.au/personal/claim or email travel.claims@qbe.com. You can also phone 1300 555 017 (within Australia) or 61 3 8523 2777 (outside of Australia).
In an emergency contact QBE Assist on 1300 555 019 (within Australia) or 61 3 8523 2800 (outside of Australia). You can also email qbeassist@qbe.com.
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How do I get the complimentary travel Insurance cover being a NAB customer
Hi Serge,
Thank you for getting in touch with finder. Some NAB rewards and premium credit cards come with complimentary travel insurance. You may want to check first what type of NAB product you have. You must use your eligible NAB card for a minimum of $500 prepaid travel costs and meet the eligibility requirements to activate the cover. For details of the insurance available on specific cards, refer to the NAB complimentary credit card insurance booklet (available on the NAB website).
I hope this helps.
Have a great day!
Cheers,
Jeni
Hi,
My son will be traveling to Australia on October 14 to work there under a 462 visa for two months. I am trying to find health insurance for him. I was looking over the QBE site and list of insurers and am trying to find one line Insure4less that has other coverage but in reading the disclosure, it looks like you have to be an Australian citizen or have lived there for “not less than 3 months”. What policies will cover him traveling to Australia?
Thanks
Chad
Hi Chad,
Thanks for contacting Finder.
Your son may compare his options from our list of 462 Work and Holiday Visa health cover. On the page, is a comparison table he can use to see which insurer suits him. Once you have chosen a particular provider, you may then click on the “Get quote” button to be redirected to the insurer’s website where he can request a quotation or proceed with his application or get in touch with their representatives for further assistance.
Before applying, please remind your son to review the relevant Product Disclosure Statements/Terms and Conditions when comparing his options.
I hope this helps.
Regards,
Judith
does qbe provide travel insurance for Australian residents 68 years of age to all countries in the world, is there any exceptions?
Hi Chris,
Thank you for your inquiry.
You have contacted finder.com.au and not actually QBE Travel Insurance, finder.com.au is a comparison and information service and don’t represent any insurance brand listed on our website.
QBE Travel Insurance states travellers under 70 are covered. QBE Travel Insurance is not currently one of the brands in our panel of travel insurers so you will need to contact them directly. If you would like to compare policies from travel insurance brands in our panel, please head to our travel insurance home page.
Please make sure though to read the eligibility criteria, features and details of the policy, as well as the relevant PDS/T&C’s of the policy before making a decision and consider whether the product is right for you. If necessary, speak to the insurance brand to verify any details.
Cheers,
Zubair
Hi.
I’m flying to Bali next week I was wondering if I would be covered by your insurance if I got stuck there due to ash cloud.
Thanks.
Hi Russell,
Thanks for getting in touch. Finder is a comparison service and not an insurer.
As of 9am 4 October, 2016, QBE is classing any new ash cloud a new event. You may find our Bali ash cloud article helpful.
All the best,
Richard
Does this insurance cover natural disasters?
Hi Sharon,
Thanks for your question. Under the cancellation and additional expenses (section four of the QBE Travel Insurance policy), you’re covered for:
To claim for any of these events, you must have done everything reasonable to avoid the expenses. For more information, you should consult the product disclosure statement (PDS).
I hope this was helpful,
Richard
hi there,
thank you for your answer beforehand. I was membership of QBE Assist travel insurance. I am going to do my tax return and i need to write my QBE ID and other things. Can you send all my details and other thing which i will need for tax return? pls?
Thanks
Best regards Sodikjon
Hi Sodikjon,
Thanks for your question. finder.com.au is a comparison service and not an insurer. If you would like to get in touch with QBE directly, they can be reached by calling 133 723.
I hope this was helpful,
Richard
HI
does QBE cover cross country skiing (CCS)which is done on special ccs paths which are normally not incorporated within traditional Alpine ski resorts and their downhill pistes?
Hi Bill,
Thanks for your question. I have reviewed the QBE travel insurance policy and there is no specific mention of cross country skiing, so if you are planning on taking out cover with QBE it would be advisable to check with them prior to purchase.
You may find our page on Ski Travel Insurance useful. On that page, it lists the insurers within our panel that provide ski insurance. More specifically, Insure and Go and Travel Insurance Direct do cover cross country skiing.
I hope this was helpful,
Richard
Hello, I am considering buying premier plus travel insurance for a trip to east timor. It is recommended that we get evacuation cover in case of civil unrest. Would this be covered under this plan?
Hi Chris,
Thanks for your question.
Exclusions for this policy include “a loss caused by, arising directly or indirectly from or in any way connected with war, invasion, act of a foreign enemy, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power, or popular uprising.”
However, you may be covered for cancellation costs prior to leaving Australia under this policy, should you decide not to go.
Cheers,
Shirley
Hello,
I am in USA and I forgot to take out travel insurance.
Please inform me if possible who I can take out travel insurance with in this circumstance.
I return to Australia june 3rd this year.
Kind regards,
Ian
Hi Ian,
Thank you for your enquiry.
According to the QBE International Travel Insurance Product Disclosure Statement “This policy must be issued prior to the commencement of your trip”. There are a number of policies that allow you to take out travel insurance if you are already overseas. Please make sure to read the eligibility criteria, features, and details of the policy, as well as the relevant Product Disclosure Statement of the policy before making a decision and consider whether the product is right for you. If necessary, speak to the insurance brand to verify any details.
All the best,
Will
If I have travel insurance through qbe for the usa and if I require medical treatment or hospitalization do you pay the hospital direct or do you reimburse me for a claim . If something serious happened to me I would imagine it would be quite expensive so do you pay the hospital direct ??
Hi Chris,
Thanks for your question.
This depends on the type of cover that you have taken out. For example, if you’ve opted for the Emergency Assistance Cover, then you have a 24/7 QBE team on hand to make payments of hospital and medical bills.
Other policies could differ, so please remember to read the PDS before committing to anything.
Cheers,
Shirley