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Credit Card Car Hire Insurance Cover

When it comes to credit card and car rental insurance, you need to know what is covered and what’s not.

What is credit card car rental insurance?

Car rental insurance is usually an extra service you pay for with an eligible credit card. Generally, the insurer will reimburse you for the amount of any collision excess that you have paid if you’re under any car rental agreements with a car rental service or business. The car needs to be registered in Australia and affiliated overseas locations where you are the hirer or the joint hirer and you were driving the vehicle when the collision occurred. There will be a number of situations when your insurer may not reimburse you for your costs, so it’s always good to read the terms and conditions to know exactly what you’re covered for.

Credit Cards with Car Hire Insurance Cover

Rates last updated July 22nd, 2017.

Bank of Melbourne Amplify Platinum

Replaced 0% p.a. for 12 mos. BT offer with 60,000 bonus points valid until 20 September 2017

May 3rd, 2017

HSBC Platinum Credit Card

Balance transfer offer has been changed to 0% p.a. for 22 months and is valid until 31 August 2017.

May 8th, 2017

ANZ Rewards Platinum

A new offer of 50,000 Reward Points when you spend $2,500 on purchases within the first 3 months.

May 8th, 2017

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Jonathan Choi Jonathan
Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee
ANZ Platinum Credit Card
Enjoy platinum card benefits with a 24/7 personal concierge and complimentary overseas travel and medical insurance.
19.74% p.a. 0% p.a. for 16 months with 2% balance transfer fee $0 p.a. annual fee for the first year ($87 p.a. thereafter) Go to site More info
HSBC Platinum Credit Card
Earn 1 Reward Point per $1 of eligible spend and receive complimentary travel and purchase protection insurances.
19.99% p.a. 0% p.a. for 22 months with 2% balance transfer fee $99 p.a. Go to site More info
American Express Platinum Card
Receive an annual $300 Platinum Travel Credit, membership to an elite tier of partner programs and access to more than 1,000 VIP lounges.
$1,200 p.a. Go to site More info
ANZ Frequent Flyer Platinum
Get 50,000 bonus Qantas Points when you apply online, are approved and spend $2,500 on eligible purchases within the first 3 months.
19.99% p.a. $0 p.a. annual fee for the first year ($295 p.a. thereafter) Go to site More info
ANZ Platinum Credit Card - Exclusive Offer
Receive a low introductory offer of 0% p.a. on purchases for 3 months and 0% p.a. on balance transfers for 12 months.
0% p.a. for 3 months (reverts to 19.74% p.a.) 0% p.a. for 12 months $0 p.a. annual fee for the first year ($87 p.a. thereafter) Go to site More info
ANZ Rewards Platinum
Receive 50,000 bonus Reward Points when you spend $2,500 within the first 3 months from card approval.
18.79% p.a. $0 p.a. annual fee for the first year ($95 p.a. thereafter) Go to site More info
ANZ Low Rate Platinum
Enjoy platinum benefits with exclusive discounts, complimentary travel and purchase insurances and a 24/7 personal concierge.
11.49% p.a. 0% p.a. for 16 months with 2% balance transfer fee $99 p.a. Go to site More info
Bankwest Zero Platinum Mastercard
Receive complimentary international travel insurance, access to a 24/7 concierge service and $0 foreign transaction fees.
17.99% p.a. 2.99% p.a. for 9 months $0 p.a. Go to site More info
ANZ Rewards Travel Adventures card
Receive 40,000 bonus Velocity Points when you spend $500 on eligible purchases in the first three months.
20.24% p.a. $225 p.a. Go to site More info
St.George Vertigo Platinum
Offers complimentary travel insurance, complimentary purchase insurance and access to a 24/7 personal concierge service.
12.74% p.a. 0% p.a. for 20 months $99 p.a. Go to site More info
St.George Amplify Platinum
Earn up to 2 Amplify Rewards Points per $1 spent and receive complimentary overseas travel insurance.
19.49% p.a. $99 p.a. Go to site More info
Bank of Melbourne Amplify Platinum
Earn up to 2 Amplify Rewards Points per $1 spent and receive complimentary travel insurance.
19.49% p.a. $99 p.a. Go to site More info

What are the types of credit card car rental insurance?

There is usually one type of car rental insurance that you can get with your eligible credit card. The insurer could offer free collision and auto theft coverage, as well as a towing service. However, some credit cards don’t offer free supplementary liability insurance which covers damages to other vehicles, property or people so it’s important that you know this before signing the rental car contract. Luxury vehicles may also be exempt.

How does credit card car rental insurance work?

Car rental insurance is designed to reduce your excess if you have an accident in a hired or rental car. Typically, car rental companies charge about $20 to $30 per day per car hired for this type of insurance. If you choose not to take up this cover, the excess in damages to a rental vehicles could accumulate to $2,000 to $4,000. Credit card car rental insurances are designed to cover you for this excess, by paying a much lesser amount. For the cover to be valid, the person doing the claim needs provide the formal rental agreement and comply with the policy’s terms and conditions.

For example

ANZ Logo ANZ Car Rental provides Gretel with cover up to $2,400 or less for an excess of $350.

This means that if she is ever in the event of a covered collision, Gretel only needs to pay the first $350 given that the damage doesn’t exceed $2,400.

If the excess exceeds $2,400, ANZ Car Rental would pay $2,400 less the excess of $350 to a total of $2,050. Gretel is required to pay the balance of any damage that exceed this amount.

Pros and cons of credit card car rental insurances

Pros

  • Peace of mind. Feel comfortable when you’re driving on the road with a rental car.
  • Good value. Car rental insurance helps make hiring a car more affordable by reducing your excess if you have a covered accident.

Cons

  • Terms and conditions. There are an abundance of rules as to what can be defined as a ‘covered accident’ and there will be a maximum in place so you may not be fully covered.

Things to avoid about credit card rental insurance

Not asking your bank if in doubt

Ask your bank under what situation the policy will apply. For example:

  • Do you need to pay for the car cost or travel costs to the credit card in order for it to take effect?
  • Does it still take effect if you pay for the car using a standard waiver price or do they think you will take up any more excess reduction or insurance options that are available from the car company.Also, if you’re renting anything something that is not a normal car, like a regular hatchback or normal four-door sedan, you’ll want to see if the coverage still applies.
  • What does the company cover exactly?
  • Do they encapsulate theft or only damages?
  • Do they pay for just the extra cost that you need to pay?
  • Or is there any potential deductible cost paid out to the car rental organisation because of any loss or damage you cause to the vehicle?
Car rental sign

Frequently asked questions about credit card car rental insurance

Yes, you are covered up to $2,250 in excess payments.

Yes, you are covered up to a limit of AUD $3,000 in excess payments.

If you’re visiting Australia, confirm with your local credit card issuer and check if your card already has travel insurance perks that include car hire cover. That is a common feature of many Gold as well as Platinum cards that are also part of their International Travel Package for Insurance. There is sometimes a clause known as a Rental Vehicle Excess Cover that can usually give you between $2,000 and $5,000. It is a good idea to always take a look carefully at fine print or phone your bank directly to clearly mark out any irregularities or ambiguities.

It is always important to do your due diligence when comparing credit card offers, especially those with added extras such as Car Rental Insurance.

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8 Responses

  1. Default Gravatar
    September 20, 2016

    Hi Finder Team,

    A bit of a grey area is whether credit card complimentary ‘Rental Vehicle Excess Cover’ applies to local car rentals. i.e. Australian resident, Australian credit card, but hires a car locally or interstate in Australia.

    Would you know which credit cards explicitly (in PDS) provide this cover for DOMESTIC car rentals?

    Thank you!

    • Staff
      MaySeptember 26, 2016Staff

      Hi Jake,

      Thanks for your inquiry.

      You’d be best to check directly with your credit card issuer if the ‘Rental Vehicle Excess Cover’ for domestic trips is included in your credit card’s complimentary travel insurance.

      Meanwhile, if you need an excess cover, you can get a quote here.

      Cheers,
      May

  2. Default Gravatar
    JennyFebruary 15, 2016

    Does the CUA Platinum MasterCard cover excess on campervan hire as provided for car hire and if so maximum amount covered?

    • Staff
      JonathanFebruary 15, 2016Staff

      Hi Jenny, thanks for your inquiry!

      This complimentary insurance policy covers rental vehicle excess insurance, covering you for reimbursement of any excess or deductible providing the following conditions are met:

      -You have taken comprehensive motor insurance against loss of or damage to the rental vehicle as part of the rental agreement;
      -Complied with all requirements of the rental agency under the rental agreement and the rental vehicle insurer; and
      -not violated any terms of the rental agreement of the rental vehicle

      I have sent the PDF of this insurance policy to your email for your further perusal.

      Cheers,

      Jonathan

  3. Default Gravatar
    maxDecember 8, 2015

    Hi, I cannot find any information confirming car rental insurance with the hsbc platinum card . Do you have any information on this?

    • Staff
      SallyDecember 9, 2015Staff

      Hi Max,

      Thanks for your question.

      You will be pleased to know that this card does indeed cover car rental insurance, but only up to a limit of AUD$3,000 in excess payments.

      I’ve emailed a copy of the insurance terms and conditions to you for your convenience.

      I hope this has helped.

      Thanks,

      Sally

  4. Default Gravatar
    SimoneMay 29, 2015

    Hi,
    I’m wondering if my NAB Visa card entitles me to an excess reduction in my home state of Victoria for car hire?
    Simone

    • Staff
      JonathanJune 1, 2015Staff

      Hi Simone, thanks for your inquiry!

      To allow me to assist you further could you let us know which NAB Visa card you are using please? You may also like to contact NAB directly either via customer service team or local branch to resolve this inquiry.

      Cheers,

      Jonathan

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