Coles offers a range of credit cards with rewards, low rate and no annual fee options. If you're a member of the Flybuys rewards program, your Coles credit card can also double as your Flybuys membership card.
Coles was recognised in the 2025 Finder Credit Card Awards, with the Coles No Annual Fee Mastercard named as highly commended in the Best No Annual Fee Rewards Credit Card category.
Each Coles Mastercard credit card has different features, but these are the ones you'll get with any of them:
Flybuys rewards
Coles credit cards have your Flybuys membership details printed on the back of them, so you only have to pull out one card at the check out. The Coles Low Rate Mastercard also offers points per $1 spent on eligible purchases at Coles Supermarkets, and both the Coles Rewards and Coles No Annual Fee cards also earn points for eligible purchases you make anywhere (even if it's not a Flybuys partner).
Get money off your shopping at Coles
If you want to use rewards to save on your supermarket shopping, you can you can redeem a minimum of 2,000 Flybuys points for $10 off at participating Coles Supermarkets. Known as Flybuys Dollars, you can also use this reward to get money off shopping at other partners including Kmart, Target and Coles Express.
Digital wallets and contactless payments
You can make payments from your smartphone or eligible device with any of these mobile wallets:
Apple Pay
Google Pay
Samsung Pay
Coles Credit Cards App
This app gives you a way to keep track of your spending, put a temporary lock on your card, make BPAY payments, check your Flybuys balance and manage other account details. If you prefer to use a web browser, you can also manage your account through the Coles Online Service Centre.
Credit card instalment plans
Coles credit cards offer three types of instalment plans, which give you a way to pay off your credit card balance over a set period of time, with fixed monthly repayments that can make it easier to budget. The options available depend on the type of spending or balance and are subject to eligibility.
Plan
Description
Statement instalments
Convert retail purchases from your closing balance into a structured payment plan, with a minimum of $500 and monthly instalment repayments.
Transaction instalments
Convert new shopping to a payment plan before it shows up on your statement. You can do this with any eligible purchase over $50.
Cash instalments
Access a minimum of $500 and up to 90% of your available credit limit as cash for bills, study or anything else you need and pay it off in instalments. This option is similar to a small personal loan, but make sure you check the rates and fees so you know how much it will cost before you get it.
You can check if you're eligible for an instalment plan by calling Coles Mastercard on 1300 066 985. Once a plan is set up, you'll see details on your credit card statement. Learn more about using instalment plans on a credit card to see if they'll work for you.
Security
These cards offer 24/7 account security through Coles Shield and Mastercard Zero Liability for fraudulent transactions.
How to apply for a Coles credit card
Applying for a credit card online is fast and easy. You'll need to be at least 18 years of age and meet the card's eligibility criteria. For more about eligibility, the kinds of documentation you'll need and the factors that can affect whether your card application is approved, check out our full guide to applying for a credit card.
Credit card brands similar to Coles Mastercard
If you want a rewards card or brand-related perks, here are 3 other credit card providers you could compare with Coles:
Coles credit cards are issued by NAB, after it acquired Citi's consumer banking business on 1 June 2022. But the card branding and your day-to-day account management is typically through Coles.
People with Coles credit card accounts that were opened before 2018 may have had their details compromised by the 2023 Latitude cyber attack. This is because Latitude Financial was the former issuer of Coles credit cards. Latitude Financial has said it is in the process of contacting people affected by the cyber attack and is posting updates on the Latitude website.
Your Coles credit card account would not be affected by the Latitude cyber attack if you opened it in 2018 or later, after Citigroup (and now NAB) became the issuer of Coles credit cards.
You can call the Coles customer support team on 1300 306 397 or use the live chat service when you have logged in to your online account. The Coles website also has an online, email contact form.
If you want to contact Coles specifically about financial hardship, call 1800 931 356 or email hardship@secure.coles.com.au.
You can activate your Coles credit card through the Coles Credit Cards app or Coles Online Service Centre by logging in and following the prompts. Or, call 1300 306 397.
You can make a payment to your Coles Mastercard using the details on your statement. The different options include:
Direct debit. By completing and sending in a direct debit request form (available from the Coles website), you can automatically pay your Coles Mastercard when your statement is issued. You have the option of paying just the minimum monthly repayment, a specified amount or you can automatically pay your entire balance each month. You need to pay your Coles Mastercard from another bank’s transaction or savings account.
BPAY. Log on to your internet banking facility and pay your Coles Mastercard using BPAY. The Coles Mastercard BPAY Biller Code is 8862 and your customer reference number is your 16 digit Coles Mastercard account number. Note that BPAY payments are only processed during business hours and can take up to three business days to process. Transactions made over the weekend and on public holidays may take a little longer to process.
At an Australia Post retail outlet. Pay your credit card in person by taking your Coles Mastercard statement to an Australia Post retail outlet. Remember that there’s a small fee if you want to pay your Coles Mastercard in person at Australia Post.
You can make payments at any time, but will always need to pay at least the minimum amount listed on your statement by the due date. The minimum repayment is usually the lesser of $30 or 2% of the balance. Otherwise, a late payment fee will apply.
If you want to increase or lower your credit limit, call the Coles Mastercard customer service team on 1300 306 397.
Keep in mind that your credit limit is based on how much you can afford to repay, so if you accepted the maximum credit limit when you applied for a Coles Mastercard and your circumstances have not changed, you may not be eligible for a credit limit increase.
You can close your Coles Mastercard account by logging in to the Online Service Centre and going to the "Manage My Card" section. Or, call the Coles customer service team on 1300 306 397. Just make sure you don’t owe any money on your card.
Coles only offers Mastercard credit cards. But both Mastercard and Visa cards offer worldwide acceptance and similar ways to pay.
Yes, you can use a Coles credit card to pay for shopping at Woolworths or anywhere else that accepts Mastercard payments. With the Coles Rewards Mastercard and Coles No Annual Fee Mastercard, you'll even earn Flybuys points per $1 on eligible spending.
Amy is an experienced journalist with over 16 years of experience, contributing to major publications like Money Magazine, The Sydney Morning Herald, and ABC News Australia. Specialising in personal finance, she frequently appeared in media outlets and on radio. Amy holds a Bachelor of Arts in Journalism and Drama from Griffith University and earned RG146 certifications in Tier 1 Generic Knowledge and Tier 2 General Advice Deposit Products, ensuring her expertise is grounded in current financial regulations. Amy was Finder's Senior Writer for Credit Cards from 2016 to 2024.
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I would like to take advantage of Coles Complimentary Insurance for upcoming trip to Japan from 2.8.24 to 16.8.24. Please let me know how I go about activating this and if there is any medical conditions that need clarification. I have osteoarthritis in my hip.
If you’re looking for travel insurance that gives you the coverage you need in context of your hip, you can get a quote here.
Hope this helps!
SueJune 4, 2023
What is the age limit for Travel Insurance on a Coles Platinum CardW
Finder
AmyJune 8, 2023Finder
Hi Sue,
There are age limits between 2 and 24 for dependants but no other age limits are listed in the current Coles Platinum Mastercard Complimentary Insurance Terms and Conditions booklet available on the Coles website (effective 1 June 2022 with amendments effective 15 July 2023). Keep in mind that eligible credit card customers get access to complimentary transit accident insurance, purchase protection insurance and extended warranty cover. If you want comprehensive international travel insurance, you can compare other credit cards with travel insurance on Finder. I hope that helps.
DonaldMarch 23, 2023
I am trying to get into Coles Credit Card site via Finder.It won’t take me there.Should I apply direct on their site?
Finder
AmyMarch 23, 2023Finder
Hi Donald,
If there is a “Go to site” button, you can apply for a Coles Mastercard through Finder by using it. I checked the links before replying to you and I can confirm that they worked for me. If there is no “Go to site” button, you could apply directly through Coles. I hope that helps.
PhilipFebruary 14, 2023
I have a Coles Platinum Mastercard. I understand the Fly Buys bit but am confused about points that can be earned by using the card to pay for all sorts of things which have nothing to do with the Wesfarmers stable of outlets. For example all utilities, Council rates, petrol, freeway tolls, health insurance etc are paid using the Coles Mastercard. Last moths tally was over $6k. How do I get rewarded for this ?
Finder
AmyMarch 7, 2023Finder
Hi Philip,
It depends on the type of Coles Mastercard you have – you could use the table here to see which one you have. If you have a Coles Rewards Mastercard or a Coles No Annual Fee Mastercard, you’ll automatically earn points per $1 on all eligible spending, whether it’s a Flybuys partner or not. But the key is that it does have to be “eligible spending” – a definition that covers most retail purchases (including petrol). Your Flybuys account should show details of when you’ve earned points with the card, in the “activity” section.
Transactions that aren’t eligible to earn points include BPAY payments and government-related transactions, which can include council rates, vehicle registration fees, tolls, parking meters and even transactions at Australia Post. These are examples included in the Coles Mastercard Rewards Terms and Conditions, which has full details.
It’s also worth noting that the Coles Low Rate Mastercard only offers additional points at Coles Supermarkets. I hope that helps!
WilliamJuly 27, 2018
I want to activate my MasterCard and to obtain a PIN. Where to find the coles credit card online service centre?
Finder
JhezelynJuly 27, 2018Finder
Hello William,
Thank you for your comment.
You can activate your card in the Online Service Centre in three ways:
– When you register for the Online Service Centre, you will be prompted to activate your card
– On the homepage, click “Activate” next to the card you wish to activate
– Click the card you wish to manage, click “Manage My Card”, and click “Activate” next to activation status
To activate your card you will need to enter the CVV (three digit number on the back of the card).
To obtain or update the PIN:
– Login using your username or password
– Select the card for which you’d like to set an ATM PIN
– Click “Manage My Card”
– Click “Change PIN” and choose your new PIN
– Alternatively, you can call them to have a new PIN mailed to you
If you wish to send a Coles gift card to your loved ones, have a look at this guide and find out what should be considered before buying and using one.
The Coles Rewards Mastercard lets you earn Flybuys points on your spending, with a $250 Coles gift card and a 0% balance transfer offer – so what are its other features like?
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I would like to take advantage of Coles Complimentary Insurance for upcoming trip to Japan from 2.8.24 to 16.8.24. Please let me know how I go about activating this and if there is any medical conditions that need clarification. I have osteoarthritis in my hip.
Hi Janene,
I just took a look at the PDS, and Coles doesn’t offer complimentary travel insurance on this card. If you have a Platinum card, you’ll have complimentary warranty extension and purchase protection insurance.
If you’re looking for travel insurance that gives you the coverage you need in context of your hip, you can get a quote here.
Hope this helps!
What is the age limit for Travel Insurance on a Coles Platinum CardW
Hi Sue,
There are age limits between 2 and 24 for dependants but no other age limits are listed in the current Coles Platinum Mastercard Complimentary Insurance Terms and Conditions booklet available on the Coles website (effective 1 June 2022 with amendments effective 15 July 2023). Keep in mind that eligible credit card customers get access to complimentary transit accident insurance, purchase protection insurance and extended warranty cover. If you want comprehensive international travel insurance, you can compare other credit cards with travel insurance on Finder. I hope that helps.
I am trying to get into Coles Credit Card site via Finder.It won’t take me there.Should I apply direct on their site?
Hi Donald,
If there is a “Go to site” button, you can apply for a Coles Mastercard through Finder by using it. I checked the links before replying to you and I can confirm that they worked for me. If there is no “Go to site” button, you could apply directly through Coles. I hope that helps.
I have a Coles Platinum Mastercard. I understand the Fly Buys bit but am confused about points that can be earned by using the card to pay for all sorts of things which have nothing to do with the Wesfarmers stable of outlets. For example all utilities, Council rates, petrol, freeway tolls, health insurance etc are paid using the Coles Mastercard. Last moths tally was over $6k. How do I get rewarded for this ?
Hi Philip,
It depends on the type of Coles Mastercard you have – you could use the table here to see which one you have. If you have a Coles Rewards Mastercard or a Coles No Annual Fee Mastercard, you’ll automatically earn points per $1 on all eligible spending, whether it’s a Flybuys partner or not. But the key is that it does have to be “eligible spending” – a definition that covers most retail purchases (including petrol). Your Flybuys account should show details of when you’ve earned points with the card, in the “activity” section.
Transactions that aren’t eligible to earn points include BPAY payments and government-related transactions, which can include council rates, vehicle registration fees, tolls, parking meters and even transactions at Australia Post. These are examples included in the Coles Mastercard Rewards Terms and Conditions, which has full details.
It’s also worth noting that the Coles Low Rate Mastercard only offers additional points at Coles Supermarkets. I hope that helps!
I want to activate my MasterCard and to obtain a PIN. Where to find the coles credit card online service centre?
Hello William,
Thank you for your comment.
You can activate your card in the Online Service Centre in three ways:
– When you register for the Online Service Centre, you will be prompted to activate your card
– On the homepage, click “Activate” next to the card you wish to activate
– Click the card you wish to manage, click “Manage My Card”, and click “Activate” next to activation status
To activate your card you will need to enter the CVV (three digit number on the back of the card).
To obtain or update the PIN:
– Login using your username or password
– Select the card for which you’d like to set an ATM PIN
– Click “Manage My Card”
– Click “Change PIN” and choose your new PIN
– Alternatively, you can call them to have a new PIN mailed to you
Regards,
Jhezelyn