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Flybuys is one of Australia's largest loyalty programs with over 8 million members. You're rewarded when you spend money at Coles, Kmart, Target and other partnered retailers. You can also earn Flybuys points per $1 spent with a Coles Rewards credit card.
Once you've collected enough points you can start spending them on a range of rewards and perks including:
Joining Flybuys is free through the Flybuys website. You'll need to fill in some personal details. Anyone over the age of 16 can join.
You can get a temporary, paper membership card at participating stores. They're usually by the checkout and you can start scanning them immediately to start earning points. Just remember to go to the Flybuys website to join. You'll be prompted to enter your temporary card's details and then Flybuys will send you your very own card.
You'll earn points as you spend by scanning your Flybuys card at the checkout in-store or entering your membership details when you're shopping online. Compare some of the partnered brands and how many points you'll earn per $1 on eligible spending in the table.
| Retailer | Points earned | Where can you earn points |
|---|---|---|
| Bunnings Warehouse | 1 point per $1 | In store |
| Catch.com.au | 1 point per $1 | Online |
| Coles | 1 point per $1 | In store and online |
| Coles Personal Loans | 1 extra point per $1 spent (up to 1,000 extra points monthly) | Online |
| Discovery Parks and Gday Parks | 2 points per $1 | Online |
| First Choice Liquor | 1 point per $1 | In store and online (excluding via Uber Eats) |
| First Choice Liquor Market | 1 point per $1 | In store and online (excluding via Uber Eats) |
| Flybuys travel | 1 point per $1 | Online |
| Klarna | 3 points per 1 vibe | Online |
| Kmart | 1 point per $1 | In store and online |
| Liquorland | 1 point per $1 | In store and online (excluding via Liquorland Warehouse and Uber Eats) |
| mycar | 1 point per $1 | In store |
| Officeworks | 1 point per $1 | In store and online |
| Shell Coles Express | 1 point per $2 | In store |
| Target | 1 point per $1 | In store and online |
Coles and Citi have credit cards that let you collect Flybuys points. With a linked credit card, you'll earn points for each $1 you spend on eligible purchases.
Coles credit cards also come with your Flybuys membership barcode and details on the back of the card, so you can scan it when you're shopping with Flybuys partners to earn points through your credit card and your Flybuys account. You can also earn Flybuys points with a Coles personal loan.
Coles credit card earn rates
With a Citi Rewards credit card, you can exchange your reward points for Flybuys points. The exchange rates depend on the actual card, so we've broken down how many Flybuys points you'll get below.
Citi Rewards transfer rates
Some of these credit cards also come with bonus points offers, which can also help boost your Flybuys points balance.
These cards earn Flybuys points directly or points that can be exchanged for Flybuys.
If you want to earn Flybuys points on your insurance, energy or phone or other bills, here are some of your options:
| Company | Flybuys points earned |
|---|---|
| Coles Insurance (comprehensive car, home or landlord policies) | 1 extra point per $1 spent at Coles supermarkets. Maximum 1,000 extra points per policy per month. |
| HCF health insurance | Earn up to 130,000 points depending on your premium:
|
| mycar | 1 point per $1 spent. |
| Optus | Receive bonus Flybuys points with eligible plans listed on the Optus website.
|
| Kleenheat | 1 point per $1 |
Yes. If you've shopped at Coles, just return to the same store within 7 days of making a purchase and provide your receipt and Flybuys card. A customer service representative will add the points to your account. For other partners, call the Flybuys service centre on 13 11 16 Monday to Friday 9am-7pm AEST. Limitations apply.
The Flybuys rewards program offers a wide range of ways to use your points, with redemptions starting from 2,000 points. Follow the steps below to redeem your points.
Lots of rewards can be redeemed with Points + Pay which lets you pay for part of an item with points and part with cash.
The Flybuys and Velocity partnership allows you to transfer Flybuys points to the Velocity Frequent Flyer program, with 1,000 Flybuys equalling 500 Velocity Points. To transfer Flybuys to Velocity, you need to link your accounts via the Flybuys website.
There are 2 ways to transfer points:
You'll also get 1 Velocity Status Credit for every $100 you spend at Coles, First Choice Liquor and Liquorland, which can help you achieve a higher membership level in the frequent flyer program. The number of Status Credits you can earn is capped at 10 per month.
Plus, Velocity regularly has bonus points promotions when cardholders transfer their Flybuys (and other partnered reward points) to their Velocity account. Check out this bonus points guide to see if there are any current promotions running.
You can use Flybuys points for a variety of travel rewards with Flybuys Travel. Use your points to book flights, hotels and travel packages through Flybuys Travel. Rewards start at 2,000 points.
Use your Flybuys points to shop and buy products across the following categories:
The value of a Flybuys point is determined by what kind of reward you want to redeem. This might seem daunting to work out but we've come up with a way to calculate it for you.
Here's how to work it out:
(Value of the reward in dollars / the points needed) x 1,000 = Value of the item per 1,000 points.
Let's use a real life example from the Flybuys rewards store.
ION8 Drink Bottle Quench 1000ml:
($20.95/8,299) x 1,000 = $2.52 per 1,000 points.
Learn more about calculating the value of rewards.
Here are some examples of the value you can get with different rewards from Flybuys based on rewards available in the Flybuys rewards store (verified September 2021).
| Reward | Points needed | Reward value in dollars | Value per 1,000 points |
|---|---|---|---|
| Westinghouse 3.5L Slow Cooker Black | 12,727 | $45 | $3.53 |
| UE MEGABOOM 3 Portable Bluetooth Speaker | 57,143 | $165 | $2.88 |
| Dyson purifier cool™ | 163,100 | $799 | $4.80 |
| Flight between Melbourne and Sydney | 8,500+$28.44* | $79 | $5.94 |
| Flight between Adelaide and Gold Coast | 11,800 +$38.34* | $165 | $10.90 |
*Velocity points.
Keep in mind 1 Velocity point is worth 2 Flybuys points. As you can see in the examples above, converting your Flybuys points to Velocity points to put towards flights has one of the highest values per 1,000 points.
You can redeem a Virgin Australia flight for as few as 15,600 points, plus taxes. That's already fewer points than the Bluetooth speaker!
Reward flights points prices are calculated by distance in miles; longer flights cost more points.
15,600 Flybuys points (7,800 Velocity points) could land you a flight from the Gold Coast to Sydney or from Adelaide to Melbourne.
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Alice Springs | 11,800 | 23,600 |
| Brisbane | 11,800 | 23,600 |
| Cairns | Not available | Not available |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 11,800 | 23,600 |
| Melbourne | 7,800 | 15,600 |
| Perth | 17,800 | 35,600 |
| Sydney | 11,800 | 23,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Alice Springs | 17,800 | 35,600 |
| Adelaide | 11,800 | 23,600 |
| Cairns | 11,800 | 23,600 |
| Darwin | 17,800 | 35,600 |
| Gold Coast | Not available | Not available |
| Melbourne | 11,800 | 23,600 |
| Perth | 17,800 | 35,600 |
| Sydney | 7,800 | 15,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Adelaide | 7,800 | 15,600 |
| Alice Springs | Not available | Not available |
| Brisbane | 11,800 | 23,600 |
| Cairns | 17,800 | 35,600 |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 11,800 | 23,600 |
| Perth | 17,800 | 35,600 |
| Sydney | 7,800 | 15,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Adelaide | 17,800 | 35,600 |
| Alice Springs | 17,800 | 35,600 |
| Brisbane | 17,800 | 35,600 |
| Cairns | Not available | Not available |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 17,800 | 35,600 |
| Melbourne | 17,800 | 35,600 |
| Sydney | 17,800 | 35,600 |
| Destination | Velocity Points required for a one-way flight | Flybuys Points required for a one-way flight |
|---|---|---|
| Adelaide | 11,800 | 23,600 |
| Alice Springs | Not available | Not available |
| Brisbane | 7,800 | 15,600 |
| Cairns | 17,800 | 35,600 |
| Darwin | 17,800 | 35,600 |
| Gold Coast | 7,800 | 15,600 |
| Melbourne | 7,800 | 15,600 |
| Perth | 17,800 | 35,600 |
Virgin Australia
Domestic flights from $69 each way
Ends
Available for travel from July 2022 – May 2023 to Gold Coast, Adelaide, Coffs Harbour, Alice Springs, Townsville and more. Sample fare is Ballina-Sydney. T&Cs apply.
Virgin Australia
Western Australia flights from $199 each way
Ends
Available on flights until 30 October 2022 when you book 21 days in advance. Sample fare is Peth-Broome. Other destinations include Kununurra. T&Cs apply.
Virgin Australia
International flights from $555 return
Ends
Available on flights 31 July 2022 – 24 February 2023. Destinations include Bali and Fiji. Sample fare is Sydney-Nadi. T&Cs apply.
Yes. Flybuys points will expire if you don't collect or redeem them at least once a year. If you don't earn or redeem any points on your account for a period of 12 consecutive months, then your points will automatically expire and your membership may be terminated.
You can see your Flybuys points balance and manage your account via the Flybuys website or by calling the customer service team on 13 11 16 Monday to Friday 9am-7pm AEST.
Flybuys offers a type of family or household points pooling by allowing you to add up to 9 household members to your account. You can invite people to join by logging in to your account and sharing your invitation code.
Once they have accepted the invitation and signed up, everyone linked to the account will be able to earn and redeem Flybuys points. Note that you can only have 3 pending invitations at a time, so if you want to add the maximum 9 members to an account, you won't be able to invite them all at once.
As another option, if you're intending to collect Flybuys to transfer into Velocity points you can also pool them with family members.
Forget to swipe your Flybuys card at Coles? You can earn points on previous purchases.
Just return to the same store within 7 days of making the purchase. You'll need to provide your receipt and Flybuys card.
For other partners, call the Flybuys service centre on 13 11 16 during operating hours.
No, you can't buy extra Flybuys points. If your main goal is to transfer your points to Velocity then you might want to consider buying more Velocity points.
No. Flybuys occasionally trials offers for selected members. You can log in to your Flybuys account to view offers available to you. Alternatively, signing up for emails from Flybuys will allow you to receive offers directly to your inbox.
From 2018 to 2020, Coles (which owns Flybuys) was testing out a new subscription service called Flybuys max.
Run as an experiment in late 2020, Coles emailed existing customers to say the scheme was being discontinued. However, it's possible that a similar model will be reintroduced in the future. Here's what we learned about Flybuys max during its life:
There's 1 big problem with "points boosters" right now.
Thousands of store-brand items earn points, so what's the catch?
You could score up to 25,000 Velocity Points right now.
You don’t have to choose the cheapest hotels or skip meals, either – here's how it works with a mix of frequent flyer points and cash.
This Flybuys hack can boost your points total.
The border is open, travel is back and right now you can get up to 100,000 bonus frequent flyer points with one of these credit cards.
Put your purchases to even better use by earning rewards whenever you spend money.
Just how many Bunnings sausage sizzles will you have to eat to earn a free flight?
Summer just got a whole lot hotter thanks to this Reward Seat frenzy.
How will these new ways to boost your Velocity Points work – and will sausage sizzles be included?
Hi,
I was wondering, can I use flybuys dollars to purchase fuel?
Hi Charlie,
Thanks for reaching out to Finder.
Yes- you will be able to use flybuys Dollars to purchase fuel at Coles Express.
flybuys Dollars may also be used in store at Coles Supermarkets, Liquorland, First Choice Liquor, Coles Express, Kmart, Target and mycar.
I hope this helps.
Cheers,
Charisse
How many velocity points does it take to fly Mackay-Brisbane return
Hi Lynette,
Thanks for your question. It takes 994 miles to fly from Mackay-Brisbane return and 11,800 points to fly Economy, 17,700 points to fly Premium Economy, and, 23,500 points to fly Business class.
Hope this helps!
Best,
Nikki
I have misplaced my flybuys card, can you tell me how to redeem my points and receive another card.
Hi Susan,
Thanks for your question. Sorry to hear you misplaced your flybuys card. To replace your flybuys card:
Log in using your membership number and password. Click ‘My Account’ from the main menu. Select the cardholder you require a replacement card for from the list of cardholders linked to the account and submit a request from the options in the top right of the cardholders profile window.
How to redeem my points?
It’s not possible to add receipts online when you shopped and don’t have your card. If you forgot to swipe your card and you shopped at Coles, you can return to the same store within seven days with your receipt and flybuys card and they can add the points your account. For other partners please contact the flybuys service centre and you can find the number on the flybuys website.
Hope this helps!
Best,
Nikki
I sign up for flybuys but didn’t receive a card.
Hi Hope,
Thanks for getting in touch! Sorry to hear you haven’t received your Flybuys card. While Finder review’s Flybuys on our pages, kindly note that we are not partnered with their company. Please contact Flybuys directly to check the status of your card delivery.
Hope this helps!
Best,
Nikki
i want to use my flybuy points to coles. pls help me what will i do
Hi Dodie,
Thanks for getting in touch!
To use your flybuys points at Coles, please see below the propert steps to convert your points to dollars:
1. Sign to your account before turning your points into flybuys Dollars.
2. Click ‘Redeem Now’ and complete the required info – including your 4-digit PIN.
3. Select how many points you want to convert into flybuys Dollars.
4. Present your flybuys card when you’re next in-store, let the team member at the checkout know you’d like to pay with flybuys Dollars. Enter the amount of flybuys Dollars you’d like to spend, swipe your card and enter your PIN.
Reminder about coverting points to FB$:
1. Go to the Rewards section of flybuys.com.au or contact the flybuys Service Centre.
2. After points are converted into FB$, a credit will be applied to your account.
3. You will be required to select a PIN. The PIN will apply for any future use of FB$ and may be changed by you at any time. The maximum permitted value of credit in your account is FB$4,999.
4. Please allow up to 30 minutes for your flybuys Dollars to be transferred to your flybuys card.
When you want to use your flybuys Dollars you, will need to present your physical flybuys card when you are next in store and enter the PIN. FB$ cannot be redeemed via the barcode on the back of any credit card on which you can earn points.
If you do not use all of the FB$ in the transaction, the remaining credit is retained and can be used in subsequent transactions.
Hope this helps! For any further questions, feel free to reach out to us again, we’re here to help.
Best,
Nikki