With more than 10 million members, Virgin Australia's Velocity Frequent Flyer program is one of Australia's largest airline programs. You can earn points when flying with Virgin Australia or its partners and when making eligible purchases, including those made with a Velocity rewards credit card.
As you collect more points, you'll earn Status Credits to access even more exclusive benefits.
Redeeming your Velocity points can get you much more than just a seat on a Virgin Australia plane. You can also cash in your points for (or earn for free if you have a high enough status) things such as:
Flights with Virgin Australia's partner airlines including Delta, Etihad and Singapore Airlines
Items in the Velocity Rewards Store, including kitchen appliances, mobile phones and electronics
Car hire, holidays, accommodation and more elements to your trips than just flights
Airport perks like lounge access and complimentary checked baggage allowance
Want Velocity Points?
These credit cards all let you earn Velocity Points
How do you become a Velocity Frequent Flyer member?
You can become a member for free through the Velocity website in just a few minutes. You'll need to provide a few personal details, but no credit card details.
There are no age restrictions on who can join, but if you're younger than 18, you'll need a legal guardian's consent to join.
Country of residence (only residents of Australia, New Zealand and select Pacific islands can join)
Name
Date of birth
Email address
Password of your choice
Security question and answer
PIN of your choice
Residential address
Contact number
How you can earn Velocity Frequent Flyer points
Flights
Earn Velocity Points on eligible flights with both Virgin Australia and its airline partners, including:
Earn between 0.25 and 2 Velocity Points per mile when you travel in an eligible class on flights with an AZ flight number that are operated by Alitalia or Virgin Australia. You can also earn Status Credits on all eligible fare types.
Capital Airlines
Earn between 0.5 and 3 points when you travel in an eligible fare class with a JD flight number. Note that you'll only earn points on Capital Airlines operated flights within or between Australia, New Zealand, Hong Kong and Greater China (China, Hong Kong, Macau and Taiwan).
Delta
Enjoy between 0.5 and 2 Velocity Points for eligible flights with Delta. Silver, Gold and Platinum members also get point bonuses on flights with VA flight numbers. Silver, Gold and Platinum Velocity members will also earn a points bonus on flights with a DL flight number, as well as those with a VA number.
Etihad
Earn between 0.25 and 4 Velocity Points for your eligible flights with Etihad Airways.
FlyPelican
Earn between 1 and 2 Velocity Points per $1 when you travel domestically in eligible fare classes on flights that are operated and marketed by FlyPelican.
Hainan Airlines
Earn between 0.5 and 3 Velocity Points when you travel on eligible codeshare flights. Note that points can only be earned on Hainan Airlines operated flights within or between Australia, New Zealand, Hong Kong and Greater China (China, Hong Kong, Macau and Taiwan).
Hong Kong Airlines
Earn between 0.1 and 2 Velocity Points when you travel in an eligible fare class on flights with a HX flight number that are operated by Hong Kong Airlines or Virgin Australia. You can also earn Status Credits on all eligible fare types.
Singapore Airlines
You can earn between 0.1 and 1.6 Velocity Points per mile flown with eligible flights that start with SQ and are operated by Singapore Airlines, SilkAir or Virgin Australia.
SilkAir
Fly on a flight with a MI flight number with SilkAir or Singapore Airlines you can earn between 1.25 and 0.1 Velocity Points per mile.
South African Airways
Earn between 0.5 and 1.25 Velocity Points when you fly with South African Airways or Virgin Australia.
Tianjin Airline
Earn between 0.5 and 2 Velocity Points per mile when you travel in an eligible fare class with a GS flight number. Points can only be earned on Tianjin Airlines operated flights within or between Australia, New Zealand, Hong Kong and Greater China (China, Hong Kong, Macau and Taiwan). You can also earn Status Credits on all eligible fare types.
Virgin Atlantic
If you fly with Virgin Atlantic and Virgin Australia on a VS flight, you can earn between 0.25 and 2 Velocity Points per mile. Flights branded as Little Red services will earn a flat rate of 750 Velocity Points per flight.
Note: To earn benefits, you'll now need to book partner flights via the partner websites.
Credit cards
You can collect Velocity Points with per dollar spent or get bonus points if offered by your card's provider and you meet the required criteria. The criteria changes depending on the card, but may include a minimum spend in the first few months of getting the card.
There is a range of reward credit cards that allow you to earn Velocity points for your everyday spending. There are two main options to consider:
Velocity co-branded credit cards. Earn Velocity Points directly from your credit card purchases. Currently, Virgin Money, American Express, Westpac and NAB are the only providers in Australia who offer direct-earn Velocity cards. Some of these cards will waive your Velocity joining fee, so this is something you'll want to confirm if you're not already a member. Earn bonus Velocity points with a credit card.
Indirect earn credit cards. If you don't have a Velocity co-branded credit card, you may be able to transfer your credit card rewards points to Velocity points.
Bank
Points earned
American Express
If you don't have a Velocity American Express card, you can still earn Velocity Points on purchases. Ascent or Ascent Premium members can earn 1 Velocity Point per Membership Reward. If you're a Business Ascent member, you'll earn 3 Membership Reward points per 2 Velocity Points. You can also transfer 3 Membership Reward points for 2 Velocity Points.
Diners Club International
You can transfer 1 point for 1 Velocity Point.
ANZ Business Rewards
ANZ Business Rewards members can transfer 2.25 points for 1 Velocity Point.
Citi
Citi Premier (existing customers only), Prestige and CitiBusiness Gold cardholders can transfer 2 Citi Rewards points for 1 Velocity Point. If you're a Citi Gold or Platinum cardholder, you can transfer 2.5 Citi Rewards points for 1 Velocity Point.
Card Services
Card Services Gold and Platinum customers can exchange 2.5 Card Services Rewards points for 1 Velocity Point.
Bank of Queensland
Platinum credit card holders can transfer 3 Q Rewards points for 1 Velocity Point.
Westpac
You'll get 1 Velocity Point for 2 Altitude points if you're a Westpac customer.
Commonwealth Bank
If you're a CommBank Awards credit card customer, you can transfer 2.5 CommBank Award points for 1 Velocity Point. CommBank Platinum Awards and Diamond Awards customers will also receive 1 Velocity Point per 2 CommBank Award points.
St. George
You'll receive 1 Velocity Point per 2 Amplify Points you transfer from your St. George rewards account to your Velocity account.
Suncorp Bank
You can transfer 2.5 Suncorp Bank Rewards points for 1 Velocity Point.
BankSA
2 Amplify Points will get BankSA cardholders 1 Velocity Point.
Bank of Melbourne
BoM customers can transfer 2 Amplify Points for 1 Velocity Point.
American Express New Zealand
You can transfer 2 Membership Reward points for 1 Velocity Point.
ANZ
You can transfer 2 ANZ Reward points for 1 Velocity Point.
HSBC
Premier or Platinum credit card customers can exchange 2 HSBC Rewards Points for 1 Velocity Point.
Whether driving, parking, filling up or servicing a car, you can collect Velocity Points - as long as you know where to go.
Fuel: You can earn 1-2 Velocity Points per litre of fuel and 2 points per $1 on eligible in-store spending at 7-Eleven. All you have to do is download the My 7-Eleven app, link your Velocity Frequent Flyer account and scan your Velocity membership card before you pay. You can even scan it from the My 7-Eleven app by going to "My Cards", or use your plastic or digital Velocity card instead.
Car hire: Book with Hertz, Europcar or Thrifty and you can earn up to 3 points per $1 (up to 800 points) spent on the rental. You can also earn bonus points if you're a Silver, Gold or Platinum member.
Car servicing: Book an appointment with Midas and you can earn up to 2 points per $1 spent on essential, extensive and logbook services at over 85 Midas Auto Service Expert centres across Australia.
Parking: Earn 5 Velocity Points per $1 with Wilson Parking. Just visit the its website, enter your desired car park location and booking details, select Velocity under "Award Program" and enter your Velocity frequent flyer number.
Hotels and holidays
You can book just about every element of your travels to earn Velocity Points. Other than cars and flights, you can also earn points on your accommodation.
Book with Velocity hotels: Book your accommodation through Velocity's hotels booking platform (powered by Kaligo) to earn 3 points per $1 spent at over 465,000 properties worldwide. Plus, save up to 40% off hotels worldwide.
Transfer points from other programs: Members of the Starwood Preferred Guest, Le Club AccorHotels, Choice Privileges, Hilton Honors, IHG Rewards and the Golden Circle hotel rewards programs can transfer their rewards to Velocity Points.
Book a Virgin Australia Holiday: Book and create a holiday package with Virgin Australia Holidays and you can earn 3 points per $1 spent on flights, accommodation, tours and activities across Australia, New Zealand, Asia, the Pacific and North America.
We currently don't have that product, but here are others to consider:
How we picked these
How much are Velocity points worth?
We found Velocity Frequent Flyer points can be valued at more than $10 per 1,000. However, your points value changes depending on what you're cashing them in for.
You'll usually get the most out of your points by exchanging them for flights rather than physical items from the Velocity shop.
We compared a few flights and a few products to see where we would get the most value. Our findings showed the longer the flight, the more worthwhile it was to use your points. A Perth-Brisbane flight is worth almost double the value of a Melbourne-Sydney flight.
How many Velocity points do I need for a free flight?
You can get a free Virgin Australia flight with as little as 7,800 points, plus applicable taxes. This is the starting fare for short-haul flights between cities Sydney and Gold Coast or Melbourne and Adelaide.
Redemption flights are calculated by distance in miles, so the longer your flight, the more points you'll need to redeem.
Examples of Velocity Points needed for free flights in Australia
Explore Australia's stunning destinations with Virgin Australia's incredible flight deals! Fly to select locations from just $63, making domestic travel more affordable than ever. Exclusions, T&Cs apply.
International flights from $545 on Virgin Australia
Sample fare departs from Melbourne to Queenstown. Destination includes Apia (Samoa), Denpasar (Bali), Tokyo (Haneda), Nadi (Fiji) and Port Vila (Vanuatu). T&Cs apply.
Can you use Velocity Frequent Flyer points to upgrade to business class?
Platinum status members receive a complimentary upgrade on up to 4 flights per year.
Don't fret; there is good news for those who haven't reached that stage yet. You can use your points to pay for the upgrade or bid for one.
UpgradeMe Points: You can upgrade from economy to business class on most domestic routes with as low as 4,900 points on Freedom Fares or 10,000 points on Getaway and Elevate Fares. The number of points does increase based on the length of your flight.
UpgradeMe Premium Bid: If your flight is eligible, you can nominate an amount you're willing to pay for an upgrade. You'll be notified as late as 3 hours before your flight if you've received the upgrade.
Can you buy extra Velocity points?
Yes. You can purchase extra Velocity Frequent Flyer points from as low as $23.40 per 1,000 points.
You'll need to buy them in increments of 1,000 and can buy up to 250,000 per year. The more points you buy, the lower the per-point price will be.
How do Velocity's status credits and status tiers work?
Velocity Frequent Flyer status tiers determine the benefits that come with your membership. You earn more points for flights and other activities as you reach a higher status. You'll also gain access to benefits with Virgin Australia and other Velocity partners, like lounge invitations.
Unlike some other frequent flyer programs, this includes the ability to use points to upgrade international long-haul flights, which you can only do as a Gold or Platinum Velocity member.
Membership status is determined by the number of eligible sectors you fly in, the status credits you earn from flights and your spending at Flybuys partners. Some frequent flyer credit cards have sign-up offers that also give bonus status credits if you meet certain criteria.
To maintain a higher status, you need to earn a set number of status credits and fly in a set number of eligible sectors within a 12-month period.
There are 4 Velocity Frequent Flyer membership levels:
You'll get the following benefits with your Red status:
Seating preferences. Store your seating preferences for allocation on eligible flights.
Advance seating. Select a seat at the time of your booking, after booking or at check-in.
Use your points to upgrade on domestic and international short-haul flights. Available on domestic or international short-haul flights with Virgin Australia and Virgin Samoa.
Access to Premium Valet service. Brisbane and Melbourne airports offer Velocity members Premium Valet services for a fee.
You'll get the following perks as a Silver member, in addition to all the benefits of Red members:
Bonus points. Earn 50% more points with Virgin Australia, select partner airlines and other partners like Hertz, Europcar and Thrifty.
Priority phone service. Skip the queue when you make an inquiry or manage your bookings by phone.
Priority waitlist. Get priority over Red members if you're waitlisted for a flight.
Priority international check-in. Access priority check-in for international flights with Virgin Australia.
Virgin Australia lounge passes. Get 2 single-entry passes to the Virgin Australia lounge, plus discounted annual membership.
Extra baggage allowance. Receive additional checked baggage allowance with Virgin Australia and selected international airline partners.
Status benefits with airline partners. Enjoy similar status benefits with select international partners, including Delta, Etihad Airways and Singapore Airlines.
Membership pause for parental leave. Pause your membership and expiry for 6 months when you're expecting a new baby or adopting a child.
Personalised baggage tags. Receive a personalised Silver status bag tag.
You'll earn 50% more Velocity points than the standard rate for flights and select partner activity with your Silver status. To maintain this status you'll need:
You'll get the following perks as a Gold member, in addition to all the benefits of Red and Silver members:
Point bonus. You earn 75% more points than a Red member.
International long-haul flight upgrades with points. Use your points for upgrades on Virgin Australia flights to Los Angeles and Abu Dhabi.
Priority boarding. Board Virgin Australia flights at any time using the priority or business class lane.
Premium lounge entry. Access premium entry services at select airports if you're travelling carry-on only.
Premium Sydney valet. Access to a premium valet in Sydney, Melbourne and Brisbane.
Melbourne lounge premium exit. Use a dedicated security service and get fast-track access to gates 1-10 if you're in the lounge.
Priority screening. Access separate security screening lanes for domestic flights at select airports.
Fly ahead: Access earlier flights to your destination on select domestic fares.
Priority baggage. Your checked baggage will be prioritised on arrival carousels.
Complimentary hotel partner membership. Get the equivalent membership level with either IHG Rewards Club or Hilton Honors.
Complimentary car hire partner membership. Get the equivalent membership level with Europcar Privilege Program or Hertz Gold Plus Rewards.
Global lounges. Access more than 150 partner airline lounges worldwide.
Guaranteed economy reward seat. Redeemable for families of up to 4 when travelling on a domestic Virgin Australia flight.
You'll earn 75% more Velocity points than the standard rate for flights and select partner activity with your Gold status. To maintain this status you'll need:
You'll get the following perks as a Platinum member, in addition to all the benefits of Red, Silver and Gold members:
Point bonus. Earn double the points compared to the base rates.
Complimentary upgrades. Get 4 upgrades per year on select domestic and short-haul flights.
Priority economy seat purchase. Buy up to 2 "sold out" economy seats (full "Y" fare) on Virgin flights.
Companion Gold or Platinum membership. Get a companion Gold membership if you earn 500 extra status credits, or Platinum if you earn an extra 1,000.
You'll earn double the Velocity points compared to the standard rate for flights and select partner activity with your Platinum status. To maintain this status you'll need:
Number of status credits required: 1,000
Number of eligible sectors to fly: 8
Can you transfer Velocity Frequent Flyer points?
Yes! You can transfer some credit card, hotel and supermarket points to your Velocity account.
Transferring credit card points to Velocity points
Bank
Points earned
American Express
Ascent or Ascent Premium members can earn 1 Velocity Point per 2 Membership Rewards. If you're a Business Ascent member, you'll earn 3 Membership Reward points per 2 Velocity Points. You can also transfer 3 Membership Reward points for 2 Velocity Points. You'll need a minimum of 2,000 points per transfer.
Diners Club International
You can transfer 1.5 points for 1 Velocity Point.
ANZ Business Rewards
ANZ Business Rewards members can transfer 2 points for 1 Velocity Point.
Citi
Citi Premier and Prestige cardholders can transfer 2 Citi Rewards points for 1 Velocity Point. If you're a Citi Rewards, Citi Gold or Citi Classic cardholder, you can transfer 2.5 Citi Rewards points for 1 Velocity Point. You'll need a minimum of 2,000 Citi reward points per transfer.
Card Services
Card Services Gold and Platinum customers can exchange 2.5 Card Services Rewards points for 1 Velocity Point.
Bank of Queensland
Platinum credit card holders can transfer 3 Q Rewards points for 1 Velocity Point.
Westpac
You'll get 1 Velocity Point for 3 Altitude points if you're a Westpac customer. You'll need a minimum transfer of 3,000 points with additional increments in multiples of 500 Altitude Points.
Commonwealth Bank
If you're a CommBank Awards credit card customer, you can transfer 2 CommBank Award points for 1 Velocity Point.
St. George
You'll receive 1 Velocity Point per 2 Amplify Points you transfer from your St. George rewards account to your Velocity account.
Suncorp Bank
You can transfer 2 Suncorp Credit Card Rewards Points for 1 Velocity Point.
Bank SA
2 Amplify Points will get BankSA cardholders 1 Velocity Point.
Bank of Melbourne
BoM customers can transfer 2 Amplify Points for 1 Velocity Point.
American Express New Zealand
You can transfer 2 Membership Reward points for 1 Velocity Point.
ANZ
You can transfer 2 ANZ Reward points for 1 Velocity Point.
HSBC
Premier or Platinum credit card customers can exchange 2 HSBC Rewards Points for 1 Velocity Point.
Transferring hotel points to Velocity points
Hotel loyalty program
Exchange rate
Transfer limits
ALL - Accor Live Limitless
1 ALL Point = 1 Velocity Point
A minimum of 4,000 ALL Reward points is required to convert to Velocity.
Marriott Bonvoy
3 Marriott Bonvoy Points = 1 Velocity Point
A minimum transfer of 4,000 Le Club AccorHotels Points per transaction.
Airline loyalty vs lowest prices. You'll need to fly almost exclusively with Virgin or its partners to get the most out of your membership, which can mean paying more compared to other airlines for your fares.
Points expire. Earn or redeem points within a 24-month period to prevent your points from disappearing.
Wait for a sale before booking. Virgin occasionally offers flight sales with deals for bonus points or status credits. This can help you get to the next status tier or your next redemption quicker.
Look for credit card sign-up bonuses. Points-earning cards often come with a sign-up bonus if you meet a minimum-spend condition. If you're looking for a quick way to earn points and are in need of a new card, consider one with a higher bonus.
Do Velocity points expire?
Yes. Your points will expire after 24 months without earning or redeeming points. If it's getting close to that point, consider booking a flight or redeeming some points on a small purchase to extend their life.
Our expert says
"Easy way to keep your Velocity Points active? Set up Flybuys so your points from there automatically convert to Flybuys. That's better value than a $10 off voucher and it keeps your account active."
Yes. You can pool points together into 1 account for up to 6 people. You can have a maximum of 2 adults and 4 children under 18 living at the same address in 1 account.
There does need to be a nominated "beneficiary" who can then redeem the rewards for flights or higher membership levels.
If you're a Gold or Platinum member set up with family pooling, you can also take advantage of these benefits:
Gold: Guaranteed economy reward seats for an annual family trip and family-friendly lounge access
Platinum: Companion memberships for another person once you've reached the status credits threshold
How can I claim missing Velocity Frequent Flyer points?
If you didn't add your Velocity membership number to your flight booking, you can manage your booking online to include it. If you're travelling with an airline partner, you'll need to call that airline directly and ask to add your Velocity membership number to your booking.
Allow 14 days for your points to hit your account after travelling. If they haven't appeared, you can submit a missing points claim in your Velocity account.
If you're claiming points after the flight, you can claim them online within 6 months of travel. These claims can take 7 days to process for Virgin Australia flights or 4 to 6 weeks for partner airlines.
Learn more about Velocity and other frequent flyer programs
Alex Keshen was Finder's senior travel and utilities publisher. Working in the online publishing space for more than 10 years, she has appeared in Travel Weekly and the Huffington Post. After graduating from Ryerson University in Toronto, Canada with a Bachelor of Journalism and settling into a career in publishing, Alex has become a master of maximising her annual leave and finding the best bargains around. See full bio
how many velocity points do i need from Melbourne to new york
Finder
AmyJanuary 17, 2024Finder
Hi Karen,
It depends on the partner airline, flight route and other factors. But as a guide, an economy reward flight with United Airlines or Virgin Atlantic starts from 59,800 Velocity Points according to the reward flight table and calculator on the Velocity website. This doesn’t include fees, taxes and carrier charges, which you’d need to factor in as an additional cost. If you redeemed points for Any Seat, the number of points you would need would typically much higher. You can search for reward seats on the Virgin Australia website to view details of available reward flights or Any Seat options. I hope this helps.
gerardJuly 31, 2023
what is my velocity membership number
Finder
AmyAugust 1, 2023Finder
Hi Gerard,
Your Velocity Frequent Flyer membership number will be on the welcome email once you have registered. If you’ve lost your membership details, the Velocity website has a Forgot Membership Form you can submit. I hope this helps.
RobJune 24, 2023
My points are about to expire. I have a flight booked for the end of next month, after the date my points are due to expire. Will my points still expire even though I have made a booking?
Finder
SarahJune 26, 2023Finder
Hi Rob,
Yes, you need to keep your account active by earning or using points during the specified time period, so if this flight falls beyond the expiration date, you’re likely to lose them.
Can you use some of your points to redeem something small from the Velocity store such as a gift care, or earn points with a partner such as by purchasing fuel with 7/Eleven? Taking action like this is likely to be counted as “activity” and will help you avoid losing all of your points.
Hope this helps!
SusanFebruary 25, 2023
How do I find out how many points I have ?
Finder
StephanieMarch 1, 2023Finder
Hi Susan,
To see how many points you have, log into your Velocity Frequent Flyer account here.
Hope that helps,
Stephanie
npp8@hotmail.comAugust 12, 2019
I have 501,000 reward miles and trying to understand how long I have toi use them ie, What is expiry date on them noting 500K came in Nov 2018
NikkiAugust 13, 2019
Hi Npp,
Thanks for your question! Accumulated Velocity frequent flyer points will not expire as long as you are an active member, which means that you will have earned or redeemed points within a 24-month period. Given that your 500k points came in Nov. 2018, you’ll have until Nov. 2020 to redeem them. You can download the Virgin Australia app for free from iTunes or Google Play and track your Velocity Points balance and Status Credits balance, transfer your points to a family member and claim missing points. By logging into your account using your membership number and password, you will have access to your account details, update your personal information, make a flight booking, find out how to submit missing points claim, view your points balance and redeem your points. If you would like to speak to someone directly about your membership details, you can call the Membership Contact Centre.
Velocity allows you to transfer your points to an eligible family member up to four times per membership year. Learn how you can make the most out of transferring your points and family pooling.
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how many velocity points do i need from Melbourne to new york
Hi Karen,
It depends on the partner airline, flight route and other factors. But as a guide, an economy reward flight with United Airlines or Virgin Atlantic starts from 59,800 Velocity Points according to the reward flight table and calculator on the Velocity website. This doesn’t include fees, taxes and carrier charges, which you’d need to factor in as an additional cost. If you redeemed points for Any Seat, the number of points you would need would typically much higher. You can search for reward seats on the Virgin Australia website to view details of available reward flights or Any Seat options. I hope this helps.
what is my velocity membership number
Hi Gerard,
Your Velocity Frequent Flyer membership number will be on the welcome email once you have registered. If you’ve lost your membership details, the Velocity website has a Forgot Membership Form you can submit. I hope this helps.
My points are about to expire. I have a flight booked for the end of next month, after the date my points are due to expire. Will my points still expire even though I have made a booking?
Hi Rob,
Yes, you need to keep your account active by earning or using points during the specified time period, so if this flight falls beyond the expiration date, you’re likely to lose them.
Can you use some of your points to redeem something small from the Velocity store such as a gift care, or earn points with a partner such as by purchasing fuel with 7/Eleven? Taking action like this is likely to be counted as “activity” and will help you avoid losing all of your points.
Hope this helps!
How do I find out how many points I have ?
Hi Susan,
To see how many points you have, log into your Velocity Frequent Flyer account here.
Hope that helps,
Stephanie
I have 501,000 reward miles and trying to understand how long I have toi use them ie, What is expiry date on them noting 500K came in Nov 2018
Hi Npp,
Thanks for your question! Accumulated Velocity frequent flyer points will not expire as long as you are an active member, which means that you will have earned or redeemed points within a 24-month period. Given that your 500k points came in Nov. 2018, you’ll have until Nov. 2020 to redeem them. You can download the Virgin Australia app for free from iTunes or Google Play and track your Velocity Points balance and Status Credits balance, transfer your points to a family member and claim missing points. By logging into your account using your membership number and password, you will have access to your account details, update your personal information, make a flight booking, find out how to submit missing points claim, view your points balance and redeem your points. If you would like to speak to someone directly about your membership details, you can call the Membership Contact Centre.
Hope this helps!
Kind regards,
Nikki