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How do I become a KrisFlyer member?
Thank you.
Hi Susan,
Thank you for getting in touch with Finder.
Kindly visit Singapore Airlines’ official page to register and become a KrisFlyer member. On their official page, you will see “Sign up” at the top right corner of the page. Please click that to get started.
I hope this helps.
Thank you and have a wonderful day!
Cheers,
Jeni
Hi, I registered as a Kris Flyer Member before flying to Europe but did not add the number to my flights. Can I fill in a form or something to get the points for these flights? Thanks!
Hi Maria,
Thanks for getting in touch with Finder. I’m sorry to hear about your missing points. Thankfully, you can still claim them.
All you need to do is go to the Singapore Airlines official website. From there, log in to your account. Once you are in, click on Miles, then Claim Missing Miles. You can then download the Claim Missing Miles form under Make a claim. For Airline Partners, KrisFlyer members can also make a claim online. Simply select ‘Other Airlines’ and provide the details of your flight(s).
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua
I joined Kris Flyer and traveled around 4 weeks ago and still no points on my account. How do I get these points onto my account? I have tried on the app and no luck.
Hi L. Grant,
Thanks for reaching out to finder.
Normally, the miles/points will show up in your account within 2-4 weeks after your flight or six to eight weeks after, if you used the services of their non-airline partner.
However, if it’s already more than the expected timeframe and the miles/points are still not showing, you need to contact Singapore Airlines directly.
I hope this helps.
Cheers,
Charisse
I’ve already printed my boarding card, and have only now registered as a member of KrisFlyers. Will these air miles be credited even though I have only now become a member, or am I not eligible to claim them because I didn’t join until after I had booked and confirmed my trip?
Hi Rupert,
Thank you for getting in touch with finder.
Please go to manage booking on Singapore Air’s page then enter your last name and Singapore Airlines/SilkAir Booking Reference Number (6 letters and numbers) or E-ticket number (13 digits) without the spaces and hyphen, and add your KrisFlyer or PPS Club membership number. You may also do this when you check in. Also, you may get in touch with KrisFlyer Membership Services to assist you on earning points for your booked flight. Flights you had 6 months ago or older will not earn points.
I hope this helps.
Please feel free to reach out to us if you have any other enquiries.
Thank you and have a wonderful day!
Cheers,
Jeni
Hi Liba,
Thank you for reaching out to finder.
We are on the correct page to check the frequent flyer membership for Singapore Airlines. Please read through the article to learn more about joining, earning, the tiers of this frequent flyer membership as well as frequently asked questions about the KrisFlyer program. Hope this helps!
Cheers,
Reggie