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Singapore Airlines KrisFlyer Frequent Flyer Program guide

Learn the fastest ways to earn KrisFlyer Miles and travel for free sooner.

If you frequently fly with Singapore Airlines, you could be earning rewards for your travel through the KrisFlyer loyalty program.

The more points you earn the more benefits you'll unlock as you climb the KrisFlyer status tiers.

Earn KrisFlyer Miles on:

  • Flights with Singapore Airlines and its partners
  • Credit card purchases and shopping
  • Hotel bookings, care hire and more

How do you become a KrisFlyer Miles member?

Signing up for KrisFlyer Frequent Flyer membership is free via the Singapore Airlines website.

You'll need to provide your full name, date of birth, contact details and mailing address. You'll also be required to create a 6-digit PIN and fill out a security question for login purposes.

Once you've joined, you'll receive your KrisFlyer membership number which you'll need to have whenever you want to earn points on flights or other transactions.

You'll need to be aged 16 or above to join but parents and guardians can sign up children from age 2 and up.

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How you can earn KrisFlyer Miles

Flights

Earn KrisFlyer Miles when you fly with Singapore Airlines, SilkAir, Scoot and its partner airlines.

This includes members of the Star Alliance:

  • AEGEAN
  • Air Canada
  • Air China
  • Air India
  • Air New Zealand
  • ANA
  • Asiana Airlines
  • Austrian
  • Avianca
  • Brussels Airlines
  • Copa Airlines
  • Croatia Airlines
  • EGYPTAIR
  • Ethiopian Airlines
  • EVA Air
  • LOT Polish Airlines
  • Lufthansa
  • Scandanavian Airlines
  • Shenzhen Airlines
  • South African Airways
  • Swiss International Air Lines
  • TAP Air Portugal
  • Thai Airways International
  • Turkish Airlines
  • United Airlines

The number of points you’ll earn will vary depending on which cabin class you’re flying in. For example, let’s look at the difference in points you’d earn depending on whether you’re flying in Economy or Business from Sydney to Singapore.

Cabin classMiles earned
Economy (Flexi Y, B, E)3,912
Economy Standard (M, H, W)2,934
Economy Value (N, Q)1,956
Economy Lite (V, K)1,956
Cabin classMiles earned
Premium Economy Flexi(S, T)4,890
Premium Economy Standard (P, L)3,912
Premium Economy Lite (R, R)3,912
Cabin classMiles earned
Business Flexi (J, C, Z)5,868
Business Standard (U)4,890
Business Lite (D)4,890
Cabin classMiles earned
First/Suites (F, A)7,824

Use the Singapore Airlines miles calculator to discover how many KrisFlyer Miles you could earn on your next flight.

Credit cards

Although there aren’t any credit cards that directly earn KrisFlyer Miles in Australia, there are plenty of cards with rewards that can be exchanged for frequent flyer miles with Singapore Airlines.

Compare some of these cards and the exchange rates you can expect when you transfer your credit card rewards to KrisFlyer Miles below.

Compare frequent flyer credit cards that can earn KrisFlyer Miles

1 - 20 of 32
Name Product Purchase rate p.a. Annual fee Minimum income
HSBC Star Alliance Credit Card
19.99%
$0 first year ($450 after)
$75,000
Get Star Alliance Gold Status when you spend $4,000 or more on eligible purchases in the first 90 days. Plus, 0% interest for 6 months on eligible flights
More Info
St.George Amplify Signature
19.49%
$199 first year ($295 after)
150,000 bonus Amplify Points (worth $675 in gift cards) when you spend $12,000 in the first 12 months. Plus, a first-year annual fee discount.
American Express Platinum Edge Credit Card
23.99%
$0 first year ($195 after)
Save with a $0 annual fee in the first year. Plus, $200 Travel Credit every year.
ANZ Rewards Platinum
20.99%
$149
Get 100,000 bonus ANZ Reward Points (worth $440 in eGift cards) and $50 back when you spend $2,000 on eligible purchases in the first 3 months.
Virgin Australia Velocity Flyer Card - Balance Transfer Offer
20.74%
$0 first year ($149 after)
$35,000
Get 0% p.a. on balance transfers for 24 months (with no BT fee) and a $0 annual fee in the first year.
American Express Platinum Card
0%
$1,450
Earn 150,000 bonus Membership Rewards Points when you spend $5,000 in the first 3 months. Plus, a $450 Travel Credit each year. Ends 25 June 2024.
Citi Prestige Card
21.49%
$700
$150,000
Get 275,000 bonus Citi Rewards Points, unlimited airport lounge access, hotel perks and complimentary travel insurance.
More Info
NAB Rewards Platinum Card
20.99%
$45 first year ($195 after)
Get up to 100,000 bonus NAB Rewards Points (worth $480 in eGift cards): 80k points when you spend $1,000 in the first 60 days and 20k after 12 months.
NAB Rewards Signature Card
20.99%
$288
Earn up to 180,000 bonus NAB Rewards Points (worth $880 in eGift cards): 130k points when you spend $3,000 in the first 60 days and 50k after 12 months.
More Info
Suncorp Clear Options Platinum Credit Card
20.74%
$129
$35,000
Get 140,000 bonus Suncorp Credit Card Rewards Points (worth $600 in eGift cards). Plus, complimentary travel and extended warranty insurance.
More Info
Citi Rewards Card - Bonus Points Offer
21.49%
$99 first year ($199 after)
$35,000
Get up to 100,000 bonus Citi reward Points when you spend $5,000 in the first 3 months. Plus, a $99 first-year annual fee.
More Info
Citi Rewards Card - Velocity Points Offer
21.49%
$199
$35,000
Earn 80,000 bonus Velocity Points when you spend $5,000 in the first 3 months. Plus, complimentary insurance covers.
More Info
American Express Platinum Business Card
0%
$1,750
ABN holders w/ $75,000 revenue. Get 350,000 bonus Membership Rewards Points when you spend $12,000 on eligible purchases in the first 3 months. Ends 25 June 2024.
ANZ Rewards Black Credit Card
20.99%
$375
Get 180,000 bonus ANZ Reward Points (worth $800+ in digital gift cards) and $150 back when you spend $3,000 in the first 3 months.
American Express Explorer Credit Card
23.99%
$395
Get 50,000 bonus Membership Rewards Points when you spend $4,000 in the first 3 months.
Westpac Altitude Platinum Card
20.99%
$49 first year ($175 after)
$30,000
Up to 120,000 bonus Altitude Points (90,000 points when you spend $3,000 in the first 90 days & 30,000 points after the first spend in year 2).
Citi Premier Card - Luxury Escapes Offer
21.49%
$150 first year ($300 after)
$75,000
Get a $750 Luxury Escapes gift card when you spend $7,000 on eligible purchases in the first 3 months.
More Info
Westpac Altitude Velocity Black
20.99%
$370
$75,000
Up to 120,000 bonus Velocity Points (90,000 points when you spend $6,000 in the first 120 days & 30,000 points after the first spend in year 2).
More Info
Qantas Suncorp Clear Options Platinum Credit Card
20.74%
$178
$35,000
Get 40,000 bonus Qantas Points when you spend $4,500 in the first 3 months, plus access to complimentary travel insurance.
More Info
Westpac Altitude Velocity Platinum
20.99%
$174 first year ($250 after)
$30,000
Get up to 80,000 bonus Velocity Points (60,000 points when you spend $4,000 in the first 90 days & 20,000 after the first spend in year 2).
More Info
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Which Australian banks can transfer card reward points to KrisFlyer Miles?

Rewards programExchange rates and transfer conditions
American Express Membership Rewards
  • Gateway. 2 Membership Rewards: 1 KrisFlyer Mile
  • Ascent. 3 Membership Rewards: 1 KrisFlyer Mile
  • Minimum transfer. 7,500 points
ANZ Rewards
  • 3 ANZ Rewards points: 1 KrisFlyer Mile
  • Minimum transfer: Initial minimum transfer of 1,500 ANZ Rewards Points for 500 KrisFlyer Miles and then multiples of 1,500 ANZ Rewards Points thereafter
Bank of Melbourne
  • 2 Amplify Points: 1 KrisFlyer Mile
  • Minimum transfer: 3,000 Amplify Points
Bank SA
  • 2 Amplify Points: 1 KrisFlyer Mile
  • Minimum transfer: 3,000 Amplify Points
Citi Rewards
  • 2.5 Citi Rewards: 1 KrisFlyer Mile
HSBC Rewards
  • 5,000 Premier Rewards Points: 2,500 KrisFlyer Miles
NAB Rewards
  • 3 NAB Rewards: 1 KrisFlyer Mile
  • Minimum transfer: 3,000 points
St.George Amplify
  • 2 Amplify Rewards: 1 KrisFlyer Mile
  • Minimum transfer: 3,000 points
Suncorp Rewards
  • 2.5 Rewards Points: 1 KrisFlyer Mile
Velocity Frequent Flyer
  • Up to 1 Velocity Point: 1.55 KrisFlyer Miles
  • Minimum transfer: 5,000 Velocity Points
Westpac Altitude
  • 3 Altitude Rewards: 1 KrisFlyer Mile
  • Minimum transfer: 3,000 altitude points and redemptions are made in increments of 500 Altitude points

Hotels and Holidays

Need somewhere to stay during your travels? Earn KrisFlyer Miles when booking accommodation with hotel partners. This includes bookings made with:

HotelHow you earn KrisFlyer Miles
ALL – Accor Live Limitless
  • Must be a member of ALL – Accor Live.
  • Earn ALL Reward points at Accor hotels by booking and/or using services of participating hotels. Points differ depending on the hotel brand and your ALL Accor status level.
  • Make sure that the booking is made directly with the hotel under eligible rates to earn KrisFlyer Miles.
  • 1 KrisFlyer Mile is converted from 2 ALL Reward points.
  • Minimum conversion: 4,000 Reward points = 2,000 KrisFlyer Miles.
AgodaUp to 10,000 KrisFlyer Miles per booking with Agoda PointsMAX.
Anantara, AVANI and TivoliEarn 500 KrisFlyer Miles per eligible stay.
Asai Hotels
  • Earn 1 KrisFlyer Mile for every US$1 of qualified spend.
  • Maximum 300 KrisFlyer Miles per stay.
  • Make sure that the booking is made directly with the hotel under eligible rates to earn KrisFlyer Miles.
  • All promotional rates on the ASAI website which are eligible to earn KrisFlyer Miles.
AYANA Hotels
  • 2,000 AYANA Rewards points for 1,000 KrisFlyer Miles.
  • Stay longer, earn more Miles.
Chatrium Hotels & Residences500 Miles per stay.
Constance Hotels & ResortsEarn 1 KrisFlyer Mile for every US$1 of qualified spend.
Dusit Hotels & Resorts500 Miles per stay.
Fullerton & Sino Hotels
  • 500 Miles for a stay of minimum of 2 consecutive nights.
  • Make sure that the booking is made directly with the hotel under eligible rates to earn KrisFlyer Miles.
Harbour Plaza Hotels & Resorts500 Miles per stay.
Hilton Hotels
  • Earn 10 Hilton Honors points for every US$1 spent on booking including room service.
  • Get 20-100% more bonus if you are an Elite status member (depending on your status tier).
  • Minimum conversion: 4,000 Hilton Honors points to 500 KrisFlyer Miles.
HPL Hotels & Resorts500 Miles per stay.
Hyatt Hotels & Resorts500 Miles per stay.
InterContinental Hotels & Resorts
  • Up to 2 KrisFlyer Miles for every US$1 spent. Points vary depending on the participating hotel brand.
  • You can also transfer 10,000 IHG Rewards for 2,000 Guest Miles.
  • Minimum Transfer: 10,000 IHG Rewards.
KaligoUp to 12 KrisFlyer Miles per SGD$1 spent. Points vary depending on booking dates and the participating hotel brand.
Kempinski Hotels500 Miles per stay.
Langham Hospitality Group500 Miles per stay.
Luxury Escapes
  • Earn 1 KrisFlyer Mile for every US$1 of qualified spend.
  • For first-time purchasers, KrisFlyer members in Australia can also earn an additional of 1,000 bonus KrisFlyer Miles with just a minimum purchase amount of AUD$1,000 and entering this promo code at checkout: KRISFLYERAU.
Mandarin Orchard Singapore500 Miles per stay.
MarriotUp to 2 Miles for every US$1 spent.
Meliá Hotels InternationalUp to 500 Miles per stay.
Millennium Hotels and Resorts500 Miles per stay.
New Otani Hotels500 Miles per stay.
Okura Hotels & Resorts500 Miles per stay. Points vary depending on the participating hotel brand.
Pan Pacific, PARKROYAL COLLECTION & PARKROYAL500 Miles per stay.
Radisson Blu Hotels & ResortsEarn 1 KrisFlyer Mile for 10 Radisson Reward points.
RocketmilesEarn up to 5,000 Krisflyer Miles per night for stays booked through Rocketmiles.
Rotana500 Miles per stay.
Shangri-La Hotels & Resorts
  • 500 Miles for every qualified stay at any Shangri-La hotel and resort, Traders hotel, Kerry hotel or Hotel Jen.
  • Get 2x Rewards with both 500 Miles and GC Award Points on all eligible spend with Infinite Journeys.
  • If a Golden Circle member, earn an additional of 25% bonus conversion rate of 1 to 1.25 miles.
Swissotel Hotels & ResortsEarn 1 KrisFlyer Mile for every US$1 of qualified spend.
Taj, SeleQtions and Vivanta hotelsEarn 2 KrisFlyer Miles for every US$1 of qualified spend.
Trip.comEarn 2 KrisFlyer Miles for every US$1 of qualified spend.
Wharf Hotels500 Miles per stay.
World Hotels500 Miles per stay.
YTL Hotels600 Miles per stay.

Cars

Whether you’re going on a road trip or your car’s in the shop, you can earn up to 500 KrisFlyer Miles when you rent a vehicle with Avis, Europcar and Hertz.

Car rental companyEarn rate
Avis
  • Earn 500 KrisFlyer Miles per car rental.
  • First time renters get 1,000 bonus KrisFlyer Miles.
Budget Car Hire
  • Earn 500 KrisFlyer Miles when you rent a car from participating sites on an eligible rate.
conxxe
  • For every US$1 per airport transfer, get 1.5 KrisFlyer Miles.
Europcar
  • Up to 500 KrisFlyer Miles per car rental when you rent a car from a participating site on an eligible rate.
HERTZ
  • Earn up to 500 KrisFlyer Miles for car rentals.
  • For every US$1 spent on chauffeur-drive services, you get 2 KrisFlyer Miles.
QEEQ.COM
  • Earn 2 KrisFlyer Miles for every US$1 spent on a qualified car rental at QEEQ.COM.
SIXT Car Rental
  • For car rentals, get up to 500 KrisFlyer Miles.
  • On SIXT rides, earn 3 KrisFlyer Miles per euro.

Shopping and utilities

Shopaholics will be happy to know that you can earn miles with 2,000+ brands on everything from fashion and beauty products to homewares, gift cards and electronics with KrisFlyer Spree.

You can head to KrisFlyer Spree to start shopping and earning KrisFlyer Miles.

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How much are KrisFlyer Miles worth?

KrisFlyer Miles, like most points, don’t have an intrinsic value. Their value is determined by how you choose to spend them.

We regard the best value for your points to be redeeming them for flights and flight upgrades.

For example, you could redeem an Apple Watch Series 5 for 91,800 Miles worth (SGD$734.40). Meanwhile, you could book a Business Saver Award ticket from Melbourne to Singpaore for 62,000 miles (which can be as low as $4,127).

This is just one example of how you can get more value from your Miles, so make sure to compare your options before you cash them in.

To calculate the value of your points estimate the value of your chosen reward, divide its value by the number of points needed and multiply it by 1,000.

See our guide to calculating the value of your points.

Example
RewardMiles neededReward value in dollarsValue per 1,000 points
Polo Ralph Lauren - Custom Fit Striped31,500$252$8
Apple Watch Series 591,800$734.40$8
Business class flight - Melbourne to Singapore62,000$4,127$66.56

How many KrisFlyer Miles do I need for a free flight?

You can redeem your KrisFlyer Miles for award flights with Singapore Airlines and SilkAir. The number of Miles you’ll need in order to redeem a flight reward will depend on your destination and cabin class. You can use the calculator on the Singapore Airlines website to see how many points you’ll need to redeem your reward flight.

For example, you’ll need 28,000 Miles for a one-way Economy Saver Award Ticket from Sydeny to Singapore but 62,000 Miles to redeem a Business Saver Award Ticket for the same flight.

You can also use your Miles (or a mixture of Miles and cash) to redeem flights with budget airline Scoot.

Departure cityPoints required for a return Singapore Airlines flight
Singapore56,000 Miles
London106,000 Miles
Hong Kong56,000 Miles
Mumbai80,000 Miles
Delhi80,000 Miles
DubaiNot available
Departure cityPoints required for a return Singapore Airlines flight
SingaporeNot available
London56,000 Miles
Hong Kong56,000 Miles
Mumbai80,000 Miles
Delhi80,000 Miles
Dubai94,000 Miles
Departure cityPoints required for a return Singapore Airlines flight
Singapore40,000 Miles
London86,000 Miles
Hong Kong40,000 Miles
Mumbai60,000 Miles
Delhi60,000 Miles
Dubai70,000 Miles
Departure cityPoints required for a return Singapore Airlines flight
Singapore56,000 Miles
London56,000 Miles
Hong Kong56,000 Miles
Mumbai80,000 Miles
Delhi80,000 Miles
Dubai94,000 Miles
Departure cityPoints required for a return Singapore Airlines flight
Singapore56,000 Miles
LondonNot Available
Hong Kong56,000 Miles
Mumbai80,000 Miles
Delhi80,000 Miles
Dubai94,000 Miles
Singapore AirlinesSingapore Airlines

FREE Singapore tour

Singapore AirlinesSingapore Airlines

Up to 10% off select flights

Can you use KrisFlyer Miles to upgrade to business class?

If you’ve already booked a flight with Singapore Airlines or SilkAir, you can also use your KrisFlyer Miles to upgrade your ticket.

Let’s say you booked that flight from Sydney to Singapore in Premium Economy class. If you wanted to upgrade that flight to Business class, it would cost you 47,000 Miles to upgrade from an Economy Flexi ticket to a Business class ticket.

Check out Singapore Airlines miles upgrade calculator to see how many miles you’ll need to upgrade your flight.

What other ways you can redeem KrisFlyer Miles?

Hotels and car rental – KrisFlyer vRooms

Save on your next hotel or car rental booking by covering the cost with a combination of cash and KrisFlyer Miles.

You can use your Miles to book stays at over 300,000 hotels worldwide, including hotel chains including Rydges, Sofitel, Adina, Hyatt and more.

On the car front, you can redeem as few as 1,500 KrisFlyer Miles for discount car rental in over 29,000 locations around the world. Partners include Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, SIXT and Europcar.

KrisShop.com

KrisShop is an online store where you can offload your Miles in exchange for hundreds of products across tech, fragrances and luggage to wine and spirits.

The approximate redemption rate on KrisShop is 125 KrisFlyer Miles per SGD$1 spent.

If you choose to mix Miles and cash on your purchase you’ll actually earn 1.5 Miles for every SGD$1 paid with your credit or debit card (this excludes the value of points you spent). It’s like cashback but for your points.

Donate your miles
If you’re feeling philanthropic, you can donate your miles to Make-A-Wish Singapore. When you donate your Miles, they’ll be used to redeem flights for the beneficiaries of Make-A-Wish Singapore in the fulfilment of wishes that require travel.

Although you can donate your miles regardless of where you live, they can only be debited to Make-A-Wish Singapore (rather than, say, your own local Make-A-Wish foundation).

Can you buy extra KrisFlyer Miles?

Yes and no. You can’t buy extra KrisFlyer Miles directly. However, if you haven’t got enough KrisFlyer Miles for your dream reward you can always make up the difference with cash. You just need to go through your regular booking process and choose KrisFlyer Miles as the payment option.

1,050 KrisFlyer Miles is the minimum you need to offset your total fare.

How do KrisFlyer Miles status credits and status tiers work?

Unlike most frequent flyer programs, KrisFlyer has 3 rather than 4 membership tiers. KrisFlyer (entry level), KrisFlyer Elite Silver and KrisFlyer Elite Gold.

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Status level: KrisFlyer

  • Members-only promotions, deals and offers
  • Mix Miles and cash to purchase flights, additional baggage and to select seats
  • Exclusive KrisWorld content
  • Discounts on flight add-ons (for example, additional baggage)
  • 2-hour complimentary Wi-Fi chat session on board all aircraft excluding Boeing 737-800NG
  • Enjoy KrisFlyer Milestone Rewards
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Status level: KrisFlyer Silver

  • All KrisFlyer member privileges included
  • 25% tier bonus on actual miles flown on Singapore Airlines
  • Complimentary Standard Seat selection in Economy Class on Singapore Airlines
  • Star Alliance Silver status
  • Priority airport standby and reservation waitlist
  • Waived or discount services fees
  • More benefits in Scoot
  • Must be a KrisFlyer member
  • Reach 25,000 Elite miles within 12 consecutive months in order to reach Elite Silver
Picture not described

Status level: KrisFlyer Gold

  • All KrisFlyer and KrisFlyer Elite Silver member privileges included
  • Worldwide lounge access, including Star Alliance lounges
  • Priority check-in, boarding and baggage handling
  • Complimentary Forward Zone and Standard Seat selection in Economy Class on Singapore Airlines
  • Star Alliance Gold status
  • Must have reached Krisflyer Silver tier
  • Reach 50,000 Elite miles within 12 consecutive months in order to get to KrisFlyer Elite Gold

Can you transfer KrisFlyer Miles?

Yes, there are a few ways to transfer KrisFlyer Miles to other programs:

Velocity Frequent Flyer
Typically if you’re also a Velocity Frequent Flyer member, you can exchange your KrisFlyer Miles for Velocity Points.

This conversion programme is temporarily suspended.

When it’s active you can receive 1 Velocity Point for every 1.55 KrisFlyer Miles you convert, with a minimum transfer of 5,000 KrisFlyer Miles required for each transaction. Points transfers can’t be reversed.

Shangri-La Golden Circle hotel rewards
Whether you want to redeem spa and dining vouchers, free accommodation or upgrades for an existing booking at the Shangri-La, you can exchange your KrisFlyer Miles for Shangri-La Golden Circle points.
You can redeem 12 KrisFlyer Miles for 1 GC Award Point and you need to convert a minimum of 20,000 KrisFlyer Miles per transaction. Mile conversions cannot be reversed.

Other partners

ProgramConversion rate and rules
Fliggy - Alibaba
  • 1 KrisFlyer Mile = 2 Fliggy points
  • Minimum transfer 1,000 Miles
  • Maximum transfer 200,000 Miles per year
Esso Smiles Driver Rewards
  • 6 KrisFlyer Miles = 1 Smile Point
  • Minimum transfer 3,000 Miles
  • Maximum transfer 80,000 Miles per year
CapitaStar
  • 1 KrisFlyer Mile = 7 STAR$®
  • Minimum transfer 3,000 Miles
  • Maximum 30,000 Miles per year
Pelago
  • 1 KrisFlyer Mile = SGD$1
  • Minimum of 1,050 Miles per transaction

All points transfers are irreversible.

Frequently asked questions

Do KrisFlyer Miles points expire?

Yes, KrisFlyer Miles expire 36 months after they are earned. However, you can purchase a 6- or 12-month extension for your miles for a fee, but how long you can extend them will depend on your KrisFlyer Elite status.

You can pay US$12 per 10,000 miles or forfeit 1,200 miles for every 10,000 miles you’d like to extend.

Does KrisFlyer offer family points pooling?

No, but you can transfer KrisFlyer Miles from your child’s account. With a Parental Link set up (see your personal details page) you can transfer up to 50,000 Miles from your child’s account per year.

This costs US$5 or 500 Miles for every 5,000 KrisFlyer Miles transferred from your child’s account.

How can I claim missing KrisFlyer Miles?

Missing KrisFlyer Miles? Head to your account and select “Claim Missing Miles” within the Miles section. Download the Claim Missing Miles form from “Make a Claim”. If you’re claiming miles earned with an airline partner, select “Other Airlines”. You’ll need to provide the details of your flight(s).

It’s normal for Miles to take 6-8 weeks to be earned via non-airline partners. Claims for flights are only valid if they were taken within the last 6 months.

Do all Singpapore Airlines flights earn KrisFlyer Miles?

No, most do but all Singapore Airlines and SilkAir fares with the “G” designation are not eligible.

Do you have to live in Asia to become a KrisFlyer member?

No. You can join KrisFlyer from anywhere in the world, although some benefits are centred in Singapore just as Qantas and Velocity have benefits that are targeted for Australians.

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Written by

Sally McMullen

Sally McMullen was a creative content producer at Finder. Sally wrote about credit cards for almost 5 years, authoring almost 900 articles on Finder alone. She has also been published in Yahoo Finance, Dynamic Business, Financy and Mamamia, as well as Music Feeds and Rolling Stone. Sally has a Bachelor of Communication and Media Studies majoring in Journalism (Hons) from the University of Wollongong. See full profile

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444 Responses

    Default Gravatar
    SusanSeptember 20, 2019

    How do I become a KrisFlyer member?

    Thank you.

      AvatarFinder
      JeniSeptember 22, 2019Finder

      Hi Susan,

      Thank you for getting in touch with Finder.

      Kindly visit Singapore Airlines’ official page to register and become a KrisFlyer member. On their official page, you will see “Sign up” at the top right corner of the page. Please click that to get started.

      I hope this helps.

      Thank you and have a wonderful day!

      Cheers,
      Jeni

    Default Gravatar
    MariaJuly 27, 2019

    Hi, I registered as a Kris Flyer Member before flying to Europe but did not add the number to my flights. Can I fill in a form or something to get the points for these flights? Thanks!

      AvatarFinder
      JoshuaJuly 28, 2019Finder

      Hi Maria,

      Thanks for getting in touch with Finder. I’m sorry to hear about your missing points. Thankfully, you can still claim them.

      All you need to do is go to the Singapore Airlines official website. From there, log in to your account. Once you are in, click on Miles, then Claim Missing Miles. You can then download the Claim Missing Miles form under Make a claim. For Airline Partners, KrisFlyer members can also make a claim online. Simply select ‘Other Airlines’ and provide the details of your flight(s).

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

    Default Gravatar
    L.November 30, 2018

    I joined Kris Flyer and traveled around 4 weeks ago and still no points on my account. How do I get these points onto my account? I have tried on the app and no luck.

      AvatarFinder
      CharisseDecember 6, 2018Finder

      Hi L. Grant,

      Thanks for reaching out to finder.

      Normally, the miles/points will show up in your account within 2-4 weeks after your flight or six to eight weeks after, if you used the services of their non-airline partner.

      However, if it’s already more than the expected timeframe and the miles/points are still not showing, you need to contact Singapore Airlines directly.

      I hope this helps.

      Cheers,
      Charisse

    Default Gravatar
    RupertNovember 18, 2018

    I’ve already printed my boarding card, and have only now registered as a member of KrisFlyers. Will these air miles be credited even though I have only now become a member, or am I not eligible to claim them because I didn’t join until after I had booked and confirmed my trip?

      AvatarFinder
      JeniNovember 19, 2018Finder

      Hi Rupert,

      Thank you for getting in touch with finder.

      Please go to manage booking on Singapore Air’s page then enter your last name and Singapore Airlines/SilkAir Booking Reference Number (6 letters and numbers) or E-ticket number (13 digits) without the spaces and hyphen, and add your KrisFlyer or PPS Club membership number. You may also do this when you check in. Also, you may get in touch with KrisFlyer Membership Services to assist you on earning points for your booked flight. Flights you had 6 months ago or older will not earn points.

      I hope this helps.

      Please feel free to reach out to us if you have any other enquiries.

      Thank you and have a wonderful day!

      Cheers,
      Jeni

    AvatarFinder
    JohnNovember 16, 2018Finder

    Hi Liba,

    Thank you for reaching out to finder.

    We are on the correct page to check the frequent flyer membership for Singapore Airlines. Please read through the article to learn more about joining, earning, the tiers of this frequent flyer membership as well as frequently asked questions about the KrisFlyer program. Hope this helps!

    Cheers,
    Reggie

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