Singapore Airlines KrisFlyer Frequent Flyer program guide

Learn the fastest ways to earn KrisFlyer Miles and travel for free sooner.

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Key takeaways

  • Convert points from American Express, ANZ, NAB, Westpac and other credit cards to KrisFlyer miles.
  • Higher KrisFlyer Elite status provides benefits like flight upgrades lounge access and priority services.
  • Be aware: KrisFlyer miles expire in three years so plan redemptions carefully.
Joining a frequent flyer program allows you to redeem your accumulated reward points for flights, flight upgrades, and other travel rewards, which is what you can expect from Singapore Airlines' KrisFlyer frequent flyer program. Members earn miles when they fly with Singapore Airlines or any of its airline partners, as well as when they spend through any of its non-airline partners.

Benefits and privileges vary in accordance to membership levels, which include basic, silver, and gold. As a KrisFlyer member, you also get access to a number of special offers from time to time.

Singapore Airlines Credit Cards Comparison

Bonus points Points per $ spent Purchase rate p.a. Annual fee
NAB Rewards Signature Card – Velocity Points image
Bonus points
80,000
Points per $ spent
1.5
Purchase rate p.a.
20.99%
Annual fee
$420
Get up to 80,000 bonus Velocity Points: 60,000 points when you spend $5,000 in the first 90 days and 20,000 points when you keep your card open for over 12 months. Plus, no foreign transaction fees.
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American Express Velocity Business Card image
American Express Velocity Business Card
Most LovedVelocity Frequent Flyer
Bonus points
200,000
Points per $ spent
1
Purchase rate p.a.
N/A
Annual fee
$249
Limited-time offer: Receive 200,000 bonus Velocity Points when you spend $6,000 on eligible purchases in the first 3 months. New American Express card members only. Ends 27 Oct 2026. T&Cs apply. ABN holders w/ $75,000 revenue.
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American Express Velocity Platinum Card image
American Express Velocity Platinum Card
Finder AwardMost LovedVelocity Frequent Flyer
Bonus points
100,000
Points per $ spent
1.25
Purchase rate p.a.
23.99%
Annual fee
$440
Get 70,000 bonus Velocity Points when you spend $5,000 on eligible purchases in the first 3 months and additional 30,000 points when you meet the same spend requirement in year 2. New American Express card members only. Ends 13 Oct 2026. T&Cs apply.
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Westpac Altitude Velocity Black image
Westpac Altitude Velocity Black
Velocity Frequent Flyer
Bonus points
150,000
Points per $ spent
0.5
Purchase rate p.a.
20.99%
Annual fee
$295
Offers 90,000 bonus Velocity Points in year 1 when you spend $6,000 on eligible purchases in the first 90 days of card approval and 60,000 points when you meet the same spend requirement within 90 days of card anniversary in year 2. T&Cs apply.
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ANZ Business Black image
ANZ Business Black
ANZ Rewards Program
Bonus points
150,000
Points per $ spent
1.5
Purchase rate p.a.
20.24%
Annual fee
$300
ABN holders w/ $75k revenue. Earn up to 150,000 extra ANZ Reward Points when you meet the spend requirements (worth over $500 digital gift card) and 24/7 access to ANZ Global Business Concierge.
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Westpac Altitude Rewards Black image
Westpac Altitude Rewards Black
Westpac Altitude Rewards
Bonus points
200,000
Points per $ spent
1
Purchase rate p.a.
20.99%
Annual fee
$200 first year ($295 after)
Earn 100,000 bonus Altitude Rewards Points points when you spend $12,000 in the first 12 months of card approval and 100,000 when you keep your card open for 15 months. T&Cs apply.
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ANZ Rewards Black Credit Card image
ANZ Rewards Black Credit Card
Finder AwardANZ Rewards Program
Bonus points
180,000
Points per $ spent
2
Purchase rate p.a.
20.99%
Annual fee
$320
Earn up to 180,000 extra ANZ Reward Points: 130,000 extra points + $100 back when you spend $5,000 on eligible purchases in the first 3 months from approval, and additional 50,000 points when you keep your card for over 15 months from activation.
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ANZ Rewards Platinum - Velocity Points image
Bonus points
80,000
Points per $ spent
1.5
Purchase rate p.a.
20.99%
Annual fee
$94
Earn up to 80,000 bonus Velocity Points: 60,000 points + $50 back when you spend $3,500 in the first 3 months from approval and 20,000 points when you keep your card open for 15 months from activation.
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NAB Rewards Platinum Card – Velocity Points image
Bonus points
90,000
Points per $ spent
1
Purchase rate p.a.
20.99%
Annual fee
$195
Get up to 90,000 bonus Velocity Points: 70,000 points when you spend $4,000 in the first 90 days and 20,000 points after 12 months.
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ANZ Rewards Platinum image
ANZ Rewards Platinum
ANZ Rewards Program
Bonus points
125,000
Points per $ spent
1.5
Purchase rate p.a.
20.99%
Annual fee
$94
Earn up to 125,000 bonus ANZ Reward Points: 85,000 points + $50 back when you spend $3,500 in the first 3 months from approval and 40,000 points when you keep your card open for 15 months from activation.
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American Express Velocity Escape Plus Card image
American Express Velocity Escape Plus Card
Most LovedVelocity Frequent Flyer
Bonus points
20,000
Points per $ spent
1
Purchase rate p.a.
23.99%
Annual fee
$95
Get 20,000 bonus Velocity Points when you spend $3,000 on eligible purchases in the first 3 months, plus a $50 Virgin Australia Statement Credit. New American Express card members only. Ends 25 May 2027. T&Cs apply.
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Westpac Altitude Velocity Platinum image
Westpac Altitude Velocity Platinum
Velocity Frequent Flyer
Bonus points
100,000
Points per $ spent
0.35
Purchase rate p.a.
20.99%
Annual fee
$175
Receive 70,000 bonus Velocity Points in year 1 when you spend $4,000 on eligible purchases in the first 90 days of card approval and 30,000 points when you meet the same spend requirement within 90 days of card anniversary in year 2. T&Cs apply.
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Virgin Australia Velocity Flyer Card - Balance Transfer Offer image
Bonus points
N/A
Points per $ spent
0.66
Purchase rate p.a.
20.74%
Annual fee
$149
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NAB Rewards Business Signature Card image
Bonus points
250,000
Points per $ spent
1.25
Purchase rate p.a.
19.5%
Annual fee
$175
Get up to 250,000 bonus NAB Rewards Points: 200,000 points when you spend $8,000 on everyday business purchases in the first 90 days and 50,000 points when you keep your account open for at least 15 months. ABN required.
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Virgin Australia Velocity High Flyer Card image
Bonus points
100,000
Points per $ spent
1
Purchase rate p.a.
20.74%
Annual fee
$329
Get up to 100,000 bonus Velocity Points when you meet the spend criteria. Plus a $129 Virgin Australia Gift Voucher, 100 bonus Status Credits and 2 lounge passes per year.
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BankSA Amplify Rewards Signature image
Bonus points
200,000
Points per $ spent
1
Purchase rate p.a.
20.99%
Annual fee
$199 first year ($295 after)
Earn 100,000 bonus Amplify Points in year 1 when you spend $12,000 on eligible purchases within 12 months and 100,000 points when you meet the same spend requirement in year 2. T&Cs apply.
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St.George Amplify Rewards Signature image
Bonus points
200,000
Points per $ spent
1
Purchase rate p.a.
20.99%
Annual fee
$199 first year ($295 after)
Offers 100,000 bonus Amplify Points in year 1 when you spend $12,000 on eligible purchases in the first 12 months and 100,000 points when you meet the same spend requirement in year 2. T&Cs apply.
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Bank of Melbourne Amplify Rewards Signature image
Bonus points
200,000
Points per $ spent
1
Purchase rate p.a.
20.99%
Annual fee
$199 first year ($295 after)
Get 100,000 bonus Amplify Points in year 1 when you spend $12,000 on eligible purchases in the first 12 months and 100,000 points when you meet the same spend requirement in year 2. T&Cs apply.
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St.George Amplify Business Credit Card image
Bonus points
N/A
Points per $ spent
1
Purchase rate p.a.
19.49%
Annual fee
$0 first year ($89 after)
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BankSA Amplify Business Credit Card image
Bonus points
N/A
Points per $ spent
1
Purchase rate p.a.
19.49%
Annual fee
$0 first year ($89 after)
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Krisflyer Credit Cards

Below are a snapshot of the credit cards that let you transfer into Krisflyer points.

Overview of Singapore Airlines KrisFlyer

The origins of Singapore Airlines date back to May 1947, when a Malayan Airways Limited Airspeed Consul took off from Singapore Kallang Airport and flew to Kuala Lumpur. In the late 1960s, its annual revenue touched the one billion dollar mark for the first time. Singapore Airlines, in 1989, became the first airline in the world to cross the pacific on a B747-400 commercial flight.

In the late 1990s, this airline unveiled a range of new products and services worth around 500 million Singapore dollars. It launched KrisFlyer, its frequent flyer program, in 1999. Singapore Airlines is known for maintaining a relatively young fleet, with an average aircraft age of around 8 years.

When you become a member of the KrisFlyer frequent flyer program you get to earn miles each time you fly with Singapore Airlines or any of its airlines partner, and when you shop with their non-airline partners. However, since this is not the only rewards program of its kind, comparing a few before enrolling is a good idea.

Which banks can transfer rewards points to Singapore KrisFlyer Miles?

  • American Express. American Express Membership Rewards points transfer to KrisFlyer miles at a 1:1 ratio, with a minimum transfer of 7,500 points.
  • ANZ. Convert 6,000 reward points for 3,000 KrisFlyer points, starting with a minimum of 6,000 points, and then move forward in multiples of 3,000.
  • HSBC. Allows you to transfer a minimum of 5,000 points, for which you'll get 2,500 Krisflyer miles. The maximum amount you can transfer in a single transaction is 10,000 points for 5,000 miles.
  • NAB. A minimum of 3,000 NAB Rewards points will get you 1,000 KrisFlyer Miles when you have a NAB Rewards credit card.
  • St.George. Transfer 1 KrisFlyer mile for every 3 Amplify Points converted, with a minimum conversion of 3,000 Amplify Points.
  • Suncorp. Transfer a minimum of 10,000 Suncorp rewards points and get 5,000 KrisFlyer points.
  • Velocity. Transfer 1.35 Velocity Points to 1.00 KrisFlyer Miles with a minimum of 5,000 points per transfer.
  • Velocity. Transfer 1.55 Velocity Points to 1.00 KrisFlyer Miles with a minimum of 5,000 points per transfer.

KrisFlyer Rewards Program

The KrisFlyer rewards program gives you the ability to earn and redeem miles in various ways. Singapore Airlines is part of the Star Alliance network, so you stand to earn miles when you fly using any airline that is part of this network as well as some of the airline's other flight partners. You can also earn miles through Singapore Airline's non-airline partners, including credit card providers, hotel chains, car hire companies and more.

You can redeem your miles for flight rewards to over 1,000 destinations in more than 170 countries with Singapore Airlines and any of its airline partners. You can also redeem your KrisFlyer miles for a range of non-flight rewards through KrisFlyer partners.

Flying more often brings with it the possibility of moving to higher membership tiers that offer increased benefits.

Features of the KrisFlyer membership

When you sign up as a new KrisFlyer member, you'll start off at the base level. Depending how often you fly and shop with non-airline partners, you can steadily move up to elite silver and elite gold level. The benefits you can expect will depend on your membership level:

  • KrisFlyer Basic. At this level you can redeem your miles for flight tickets and flight upgrades, and you can save 15% on the required miles if you redeem your miles online. You'll also receive regular updates about the latest promotions.
  • KrisFlyer Elite Silver. You can get to the elite silver level if you earn 25,000 Elite miles within 12 consecutive months. When you get to this level you also make it to the Star Alliance Silver status, which gives you access to priority reservation waitlist and priority airport standby services. You get 25% tier bonus on KrisFlyer miles, and you can look forward to reduced or waived KrisFlyer service fees.
  • KrisFlyer Elite Gold. Earning 50,000 Elite miles within 12 consecutive months gets you to the Elite Gold level. Here, you get Star Alliance Gold status, through which you can make use of priority reservation waitlist and priority airport standby services. This level offers the following benefits as well.
    • Access to Star Alliance Gold lounges
    • Priority check-in
    • Priority boarding
    • Priority baggage handling
    • Excess baggage allowance
    • Reduced or waived KrisFlyer service fees

Benefits of being a KrisFlyer member

As a KrisFlyer member you can look forward to a number of benefits, which include the following:

  • Earn and redeem miles. This, without doubt, is the primary benefit of this frequent flyer program. You can redeem your miles for flights and flight upgrades through Singapore Airlines and SilkAir, through Star Alliance partners, and through its other airline partners like TAM, Virgin, and Vistara. If you don't have enough points to redeem for a particular flight reward, you can consider buying the required miles. If you don't want flight rewards, you can convert your miles to TapForMore Points which you can redeem through your PAssion Card.
  • Online redemption discount. Members get a 15% discount on the number of points they need to book tickets if they turn to Singapore Airlines' or SilkAir's online ticketing facilities.
  • PPS Club. Membership to this club is only open to people who frequently travel in First or Business Class on Singapore Airlines or SilkAir, or in the Singapore Airlines Suites onboard the Singapore Airlines A380. It requires that you earn a PPS value of at least 25,000 Singapore dollars in 12 consecutive months. Membership brings with it a 25% tier bonus on the actual miles flown, as well as class bonuses on eligible Singapore Airlines fare types. PPS members get Star Alliance Gold status automatically.

KrisFlyer points value

Just how many miles you earn depends on the class you're flying, and this is where this frequent flyer program rates better than most others. As you can see, flying higher classes with Singapore Airlines brings with it considerably more miles:

  • Economy: 100% in B, E, H, L, M, W, and Y; 50% in N and Q; and 10% in K and V
  • Premium Economy: 110% in P, S, and T
  • Economy: 100% in B, E, Y; 75% in H, M, W; 50% in K, N, Q, V, G
  • First Class: 150% in A and F
  • Suites: 300% in R, and 150% in F

The following applies when you fly using SilkAir:

  • Economy: 100% in B, E, H, L, M, W, and Y; 50% in N and Q; and 10% in K and V
  • Business Class: 125% in C, D, J, U, and Z

Must read: Changes to KrisFlyer flight rewards

In March 2017, KrisFlyer announced it would be updating its flight redemption details. As of 23 March 2017, the following changes will be rolled out for reward flights and upgrades:

  • No online booking discount. Previously, redeeming KrisFlyer Miles for reward flights and upgrades online attracted a booking discount of 15%. But this discount will not apply for redemptions made on or after 23 March 2017.
  • Reduced charges for Singapore Airlines and Silk Air reward flights. For KrisFlyer redemption bookings on flights operated by Singapore Airlines, fuel and insurance surcharges are no longer added as separate charges (though you may still have to pay airport taxes and fees). For a one-way economy flight from Sydney to Singapore, this change could save you around $148 in additional charges. Note you may still have to pay airport taxes and fees.
  • Saver Award rate changes. KrisFlyer has revised mileage levels for economy, business and first class Saver Awards flights that cover Zone 7, 9, 11, 12 and 13. This increases the amount of miles needed for most reward flights to and from Australia. However, the change in fuel and insurance charges does help balance out the overall cost of redemptions.
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Our expert says

"Krisflyer points can be tricky to redeem, especially from Australia, and you have to be mindful of the 3-year expiry. If you end up with a small number of points, you may be better off spending them on a hotel room or shopping option - not something I'd usually recommend, but better than wasting them entirely."

Angus Kidman's headshot
Editor-at-large

KrisFlyer's partners

Below are some lists of KrisFlyer partners that give KrisFlyer members the ability to earn additional KrisFlyer miles:

Partner hotels

  • Accor
  • Anantara
  • Carlson Rezidor
  • Hilton
  • Hyatt
  • InterContinental
  • Kempinski
  • Kerzner
  • Marriott
  • Okura
  • Park Regis
  • Shangri-La
  • Starwood
  • Taj

Credit card partners

  • Westpac (Australia)
  • American Express (Singapore, Malaysia, and Taiwan)
  • BOC (China)
  • JCB (Japan)
  • Mitsui Sumitomo (Japan)
  • BCA (Indonesia)

Other partners

  • AVIS
  • Europcar
  • Hertz
  • Rentalcars.com
  • Sixt
  • M1
  • Travelling Connect
  • Club 21
  • The Economist
  • Shell
  • TIME and FORTUNE magazines

How to join KrisFlyer

You can sign up to the KrisFlyer frequent flyer program online for free by visiting the Singapore Airlines website and following the prompts. Once you have clicked on the "sign up" botton, you will have to fill out a secure form and provide the following information:

  • Your complete name, gender, date of birth, and nationality
  • Your email address
  • Name you want displayed on your KrisFlyer card
  • A six-digit PIN
  • Your correspondence address

During the application process, make sure you read the terms and conditions for the program. It's also worth noting that anyone aged between 2 and 16 years will need parental or legal guardian consent to join the program.

Pros and cons of the KrisFlyer membership

Pros

  • Earn miles. This, without doubt, is the biggest benefit of the KrisFlyer frequent flyer program, and you get to earn more points if you spend at partner merchants.
  • Multiple partner airlines. The long list of partner airlines not only helps you earn miles easily, but this network is useful when it comes to redeeming your points as well. Some of the popular names on this list include Air Canada, Air China, Air India, Lufthansa, Scandinavian Airlines, South African Airways, Thai Airways, Virgin Atlantic, Virgin Australia, and Vistara.
  • Added travel benefits. As you move up membership tiers, you can look forward to additional benefits like priority check-in, priority boarding, priority baggage handling, excess baggage allowance, priority reservation waitlist, and priority airport standby.

Cons

  • Limited Australian credit card partners. Singapore Airlines co-branded credit cards are not currently widely available from Australian credit card providers, so you may need to earn transferable points and convert them to KrisFlyer miles.
  • Expiry of miles. Your KrisFlyer miles expire in three years, so you have to make sure you keep using your points or they could end up going waste.

Frequently asked questions

Sources

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444 Responses

    Susan's avatar
    SusanSeptember 20, 2019

    How do I become a KrisFlyer member?

    Thank you.

      Jeni's avatarFinder
      JeniSeptember 22, 2019Finder

      Hi Susan,

      Thank you for getting in touch with Finder.

      Kindly visit Singapore Airlines’ official page to register and become a KrisFlyer member. On their official page, you will see “Sign up” at the top right corner of the page. Please click that to get started.

      I hope this helps.

      Thank you and have a wonderful day!

      Cheers,
      Jeni

    Maria's avatar
    MariaJuly 27, 2019

    Hi, I registered as a Kris Flyer Member before flying to Europe but did not add the number to my flights. Can I fill in a form or something to get the points for these flights? Thanks!

      Joshua's avatarFinder
      JoshuaJuly 28, 2019Finder

      Hi Maria,

      Thanks for getting in touch with Finder. I’m sorry to hear about your missing points. Thankfully, you can still claim them.

      All you need to do is go to the Singapore Airlines official website. From there, log in to your account. Once you are in, click on Miles, then Claim Missing Miles. You can then download the Claim Missing Miles form under Make a claim. For Airline Partners, KrisFlyer members can also make a claim online. Simply select ‘Other Airlines’ and provide the details of your flight(s).

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

    L. Grant's avatar
    L.November 30, 2018

    I joined Kris Flyer and traveled around 4 weeks ago and still no points on my account. How do I get these points onto my account? I have tried on the app and no luck.

      Charisse's avatarFinder
      CharisseDecember 6, 2018Finder

      Hi L. Grant,

      Thanks for reaching out to finder.

      Normally, the miles/points will show up in your account within 2-4 weeks after your flight or six to eight weeks after, if you used the services of their non-airline partner.

      However, if it’s already more than the expected timeframe and the miles/points are still not showing, you need to contact Singapore Airlines directly.

      I hope this helps.

      Cheers,
      Charisse

    Rupert's avatar
    RupertNovember 18, 2018

    I’ve already printed my boarding card, and have only now registered as a member of KrisFlyers. Will these air miles be credited even though I have only now become a member, or am I not eligible to claim them because I didn’t join until after I had booked and confirmed my trip?

      Jeni's avatarFinder
      JeniNovember 19, 2018Finder

      Hi Rupert,

      Thank you for getting in touch with finder.

      Please go to manage booking on Singapore Air’s page then enter your last name and Singapore Airlines/SilkAir Booking Reference Number (6 letters and numbers) or E-ticket number (13 digits) without the spaces and hyphen, and add your KrisFlyer or PPS Club membership number. You may also do this when you check in. Also, you may get in touch with KrisFlyer Membership Services to assist you on earning points for your booked flight. Flights you had 6 months ago or older will not earn points.

      I hope this helps.

      Please feel free to reach out to us if you have any other enquiries.

      Thank you and have a wonderful day!

      Cheers,
      Jeni

    John Basanes's avatarFinder
    JohnNovember 16, 2018Finder

    Hi Liba,

    Thank you for reaching out to finder.

    We are on the correct page to check the frequent flyer membership for Singapore Airlines. Please read through the article to learn more about joining, earning, the tiers of this frequent flyer membership as well as frequently asked questions about the KrisFlyer program. Hope this helps!

    Cheers,
    Reggie

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