Singapore Airlines KrisFlyer Frequent Flyer Program guide

Earn KrisFlyer Miles on flights and credit card purchases to redeem for flights, upgrades and travel deals with Singapore Airlines.

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Singapore Airlines logoIf you’re flying with Singapore Airlines, you could earn rewards for your travel through the KrisFlyer loyalty program. Even when you’re not in the air, you can pick up KrisFlyer Miles when you use a credit card, book a hotel, hire a car and when you shop. You can also earn KrisFlyer Miles when you fly with its airline partners, including Virgin Australia.

Once you’ve racked up enough miles, you can redeem them for award tickets and flight upgrades with Singapore Airlines, SilkAir and other airline partners.

Whether you want to know how to maximise your points, climb the KrisFlyer membership tiers or discover some of the best ways to spend your miles, this guide to Singapore Airlines’ KrisFlyer program has got you covered.

How can I earn KrisFlyer Miles?


You can earn KrisFlyer Miles when you fly with Singapore Airlines, SilkAir, Scoot and its partner airlines. This includes members of the Star Alliance (Air New Zealand, Thai Airways, United Airlines, Air Canada and more) as well as Virgin Australia, Virgin America, Virgin Atlantic, Alaska Airlines, jetBlue and Vistara.

The number of points you’ll earn will vary depending on which cabin class you’re flying in. For example, let’s look at the difference in points you’d earn depending on whether you’re flying in Economy or Business from Sydney to Singapore.

Cabin classMiles earned
Economy (Flexi Y, B, E)7,824
Premium Economy (Flexi S, T)9,780
Business (Flexi Z, C, J)11,736
First Suite (F, A)15,648

You can use the Singapore Airlines miles calculator to discover how many miles you could earn on your next flight.

Credit cards

Although there aren’t any credit cards that directly earn KrisFlyer Miles in Australia, there are plenty of cards with rewards that can be exchanged for frequent flyer miles with Singapore Airlines. You can compare some of these cards and the exchange rates you can expect when you transfer your credit card rewards to KrisFlyer Miles below.

Compare frequent flyer credit cards that can earn KrisFlyer Miles

Name Product Purchase rate Annual fee Minimum income
St.George Amplify Signature
19.49% p.a.
Up to 200,000 bonus points (100k first year & 100k second year) - worth $900 in gift cards - when you spend $12,000/yr for the first 2 years.
Virgin Australia Velocity Flyer Card - 0% Interest Offer
0% p.a. for 14 months, reverts to 20.74% p.a.
Save with 0% p.a. interest on purchases and balance transfers for 14 months and earn Velocity Points per $1 spent.
American Express Platinum Edge Credit Card
20.74% p.a.
Earn 50,000 bonus points when you spend $1,500 within the first 3 months. Plus, a $200 statement credit offer.
ANZ Rewards Platinum
20.24% p.a.
$0 annual fee for the first year ($95 p.a. thereafter)
Now offering Cashrewards Max. Get 100,000 bonus Reward Points (worth $440 in eGift cards) when you spend $1,500 on eligible purchases in the first 3 months. Plus, $0 first-year annual fee.
Virgin Australia Velocity Flyer Card - Balance Transfer Offer
20.74% p.a.
$0 annual fee for the first year ($129 p.a. thereafter)
Get 0% p.a. on balance transfers for 28 months (with no BT fee). Plus, $0 annual fee in the first year. Ends 31 January 2022.
American Express Platinum Card
0% p.a.
250,000 bonus points and $500 credit when you spend $5,000 in the first 3 months. Plus, a $450 Travel Credit per year.
Citi Prestige Card
21.49% p.a.
Enjoy 200,000 bonus reward Points, unlimited airport lounge access, hotel perks and more.
NAB Rewards Platinum Card
19.99% p.a.
Collect 60,000 bonus points when you spend $1,000 within 60 days of account opening. Plus, receive complimentary insurance.
NAB Rewards Signature Card
19.99% p.a.
Earn up to 120,000 bonus NAB Rewards Points when you meet the spend criteria. Plus, a points booster and uncapped rewards earning potential.
Suncorp Clear Options Gold Credit Card
20.5% p.a.
Offers a range of benefits including rewards points, up to 55 days interest-free on purchases and a guaranteed pricing scheme.
Suncorp Clear Options Platinum Credit Card
20.74% p.a.
Get 130,000 bonus Suncorp Credit Card Rewards Points and a 0% balance transfer for 14 months.
Citi Rewards Card - Velocity Points Offer
21.49% p.a.
$99 annual fee for the first year ($199 p.a. thereafter)
Enjoy up to 150,000 bonus Velocity Points (80,000 when you spend $3,000 in the first 90 days and 70k after 12 months).
ANZ Rewards Black Credit Card
20.24% p.a.
$0 annual fee for the first year ($375 p.a. thereafter)
Now eligible for Cashrewards Max. Enjoy 180,000 bonus Reward Points (worth $810 in eGift cards) when you spend $2,000 in the first 3 months. Plus, $0 first-year annual fee.
ANZ Rewards Credit Card
20.24% p.a.
New Cashrewards Max benefit. Earn up to 1 Reward Point per $1 spent on eligible purchase and enjoy up to 55 days interest-free on purchases.
David Jones American Express Platinum Card
0% p.a. for 12 months, reverts to 20.74% p.a.
Earn 70,000 bonus Membership Rewards Points when you spend $1,500 outside DJs in the first 3 months. Plus 0% p.a. on purchases for 12 months.
American Express Explorer Credit Card
20.74% p.a.
Get 100,000 bonus Membership Rewards Points when you spend $4,000 in the first 3 months. Plus, a $400 Travel Credit each year.
Westpac Altitude Black
19.99% p.a.
$99 annual fee for the first year ($250 p.a. thereafter)
Earn 180,000 bonus Altitude Points when you spend $6,000 within the first 120 days. Plus, save with a reduced first-year annual fee.
Westpac Altitude Platinum Card
19.99% p.a.
$49 annual fee for the first year ($150 p.a. thereafter)
Get 130,000 bonus Altitude Points (worth $450 cashback) when you spend $3,000 in the first 90 days, a 0% balance transfer offer and a $49 discounted annual fee.
Westpac Altitude Black - Velocity
19.99% p.a.
Up to 120,000 bonus Velocity Points (90,000 points when you spend $4,000 in the first 90 days & 30,000 points after the first spend in year 2).
Westpac Altitude Platinum Velocity
19.99% p.a.
$49 annual fee for the first year ($200 p.a. thereafter)
Get 75,000 bonus Velocity Points when you spend $4,000 within 90 days. Plus, a discounted $49 first-year annual fee.

Compare up to 4 providers

Which Australian banks can transfer card reward points to KrisFlyer Miles?

Rewards programExchange rates and transfer conditions
American Express Membership Rewards
  • Gateway. 1 Membership Reward: 0.75 KrisFlyer Miles
  • Ascent. 1 Membership Reward: 1 KrisFlyer Mile
  • Minimum transfer. 5,000 points
ANZ Rewards
  • 3 ANZ Rewards points: 1 KrisFlyer Mile
  • Minimum transfer: Initial minimum transfer of 6,000 and then multiples of 3,000 thereafter
Citi Rewards
  • 3 Citi Rewards: 1 KrisFlyer Mile
HSBC Rewards
  • 2 HSBC Rewards: 1 KrisFlyer Mile
  • Minimum transfer: 5,000 points
NAB Rewards
  • 3 NAB Rewards: 1 KrisFlyer Mile
  • Minimum transfer: 3,000 points
St.George Amplify
  • 2 Amplify Rewards: 1 KrisFlyer Mile
  • Minimum transfer: 3,000 points
Suncorp Rewards
  • 2.5 Rewards Points: 1 KrisFlyer Mile
Velocity Frequent Flyer
  • 1.35 Velocity Points: 1 KrisFlyer Mile
  • Minimum transfer: 5,000 Velocity Points
Westpac Altitude
  • 3,000 Altitude Points: 1,200 KrisFlyer Miles
  • Minimum transfer: 3,000 points


You can also earn KrisFlyer Miles when booking accommodation with hotel partners. This includes bookings made through:

  • Alila Hotels and Resorts
  • Hilton Hotels & Resorts
  • InterContinental Hotels & Resorts
  • Hyatt Hotels & Resorts
  • Kaligo
  • Marriott International
  • Regent International Hotels
  • Shangri-La Hotels and Resorts

If you belong to the AccorHotels Le Club program, you can also convert your Le Club points to KrisFlyer Miles. Visit the Singapore Airlines KrisFlyer website for a full list of hotel partners.

Car rentals

Whether you’re going on a road trip or your car’s in the shop, you can earn up to 500 KrisFlyer Miles when you rent a vehicle with Avis, Europcar and Hertz.

Retail partners

You can earn miles with 2,000+ brands on everything from fashion and beauty products to homewares, gift cards and electronics with KrisFlyer Spree. For example, you could earn 15 KrisFlyer Miles per US$10 spent with Apple Australia via the KrisFlyer Spree store.

Do my KrisFlyer Miles expire?

KrisFlyer Miles expire 36 months after they are earned. You can purchase a 6- or 12-month extension for your miles for a fee, but how long you can extend them will depend on your KrisFlyer Elite status. You can pay US$12 per 10,000 miles or forfeit 1,200 miles for every 10,000 miles you’d like to extend.

KrisFlyer membership tiers

As well as earning KrisFlyer Miles when you fly with Singapore Airlines and other KrisFlyer airline partners, you’ll collect Elite miles. Elite miles are based on the actual miles flown and help you move up the frequent flyer program’s Elite status tiers. The perks vary between the tiers, but you can usually expect more competitive reward earn rates, discounted fees and seating privileges. Here’s a look at how you can reach KrisFlyer Elite Silver and Gold status:

KrisFlyer Elite Silver

You need 25,000 Elite miles to reach Elite Silver status. Your membership will last for 12 months. If you’re an Elite Silver member, you can earn 25% more KrisFlyer Miles on flights with Singapore Airlines and SilkAir. You’ll also receive priority if you’re ever waitlisted on a Singapore Airlines, SilkAir or Star Alliance airline. If you need to fly last minute, you can also take advantage of priority standby with those airlines. You’ll also save on paying fees with a bunch of KrisFlyer services, including a 50% discount when you change your redemption nominees.

You’ll also automatically receive Star Alliance Silver status, which means you can take advantage of extra perks when flying with partnered airlines within that network.

KrisFlyer Elite Gold

You need 50,000 Elite miles to get to KrisFlyer Elite Gold status, which will last for 12 months. Once you’ve reached gold status, you can relax before your next flight with access to more than 1,000 airport lounges (even if you’re flying in Economy with Singapore Airlines and other partnered airlines). You can also enjoy a smoother travel experience with priority airport check-in, extra baggage allowance, priority boarding and baggage handling. Similar to silver, if you miss out on tickets for a flight, you’ll be placed on a priority reservations waitlist.

And also similar to Elite Silver, you’ll earn 25% more KrisFlyer Miles on flights with Singapore Airlines and SilkAir when you’re a Gold flyer.

Elite Gold Rewards

KrisFlyer Elite Gold members can enjoy exclusive perks with Elite Gold Rewards. You can look forward to the following rewards when you accumulate the set Elite Miles when you travel with Singapore Airlines and SilkAir.

Elite miles earned in a membership yearElite Gold Rewards
60,000You’ll receive one voucher which allows you yo earn double KrisFlyer miles for a single flight segment.
75,000One advance upgrade voucher, which you can use for one-cabin class upgrade for a single flight segment in the following zones at the point of booking:
  • Zone 1 to Zone 2, or vice versa
  • Zone 1 to Zone 3, or vice versa
  • Zone 9 to Zone 9
  • Zone 11 to Zone 11

Your upgrade will be confirmed when you book, but is subject to availability.

1,000,000Once advance upgrade voucher, which you can use to apply for an upgrade from Economy to Premium Economy class when booking. Subject to availability.

What rewards can I redeem with my KrisFlyer Miles?


You can redeem your KrisFlyer Miles for award flights with Singapore Airlines and SilkAir. The number of miles you’ll need in order to redeem a flight reward will depend on your destination and cabin class – you can use the calculator on the Singapore Airlines website to see how many points you’ll need to redeem your reward flight. For example, you'll need 45,000 miles for a Premium Economy Saver Award Ticket from Sydney to Singapore but 58,000 miles to redeem a Business Saver Award Ticket for the same flight.

You can also use your miles (or a mixture of miles and cash) to redeem flights with Scoot. Until 25 May 2018, you can also redeem your miles for Scoot vouchers, which are valid for 180 days once you get them. You can compare how many points you’ll need to redeem different priced vouchers below:

Voucher valuePrice in miles

Flight upgrades

If you’ve already booked a flight with Singapore Airlines or SilkAir, you can also use your KrisFlyer Miles to upgrade your ticket. Let’s say you’d booked that flight from Sydney to Singapore in Economy class. If you wanted to upgrade that flight to Business class, it would cost you 45,000 miles to upgrade from an Economy Flexi ticket to a Business class ticket. You can use Singapore Airlines miles upgrade calculator to see how many miles you’ll need to upgrade your flight.

Velocity Frequent Flyer Points

If you’re also a Velocity Frequent Flyer, you can exchange your KrisFlyer Miles for Velocity Points. You’ll receive 1 Velocity Point for every 1.35 KrisFlyer Mile you convert, with a minimum of 5,000 KrisFlyer Miles required for each transaction.

Pay with a mix of cash and miles

If you haven’t got enough KrisFlyer Miles to redeem your dream reward, you can always make up the difference with cash. You have to purchase a minimum of 980 miles per transaction.

Hotels and car rental with KrisFlyer vRooms

You can save on your next hotel booking or car rental by covering the cost with a combination of cash and KrisFlyer Miles. You can use your miles to book stays at over 300,000 hotels around the world, including hotel chains including Rydges, Sofitel, Adina, Hyatt and more.

You can also redeem your KrisFlyer Miles for car rentals with partners including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Sixt holiday cars and Europcar.

You have to use a minimum of 1,500 miles to redeem a hotel stay or car rental via KrisFlyer vRooms.

Shangri-La Golden Circle hotel rewards

Whether you want to redeem spa and dining vouchers, free accommodation or upgrades for an existing booking at the Shangri-La, you can exchange your KrisFlyer Miles for Shangri-La Golden Circle points. You can redeem 12 KrisFlyer Miles for 1 GC Award Point and you need to convert a minimum of 20,000 KrisFlyer Miles per transaction.

Donate your miles

If you’re feeling philanthropic, you can donate your miles to Make-A-Wish Singapore. When you donate your miles, they’ll be used to redeem flights for the beneficiaries of Make-A-Wish Singapore in the fulfilment of wishes that require travel. Although you can donate your miles regardless of where you live, they can only be debited to Make-A-Wish Singapore (rather than, say, your own local Make-A-Wish foundation).


Every 125 KrisFlyer Miles gives you approximately S$1 in spend on You have to use a minimum of 1,000 KrisFlyer Miles per transaction (or S$8) and if you choose to use a mix of cash and miles, you’ll earn 1.5 KrisFlyer Miles for every dollar you pay with your credit or debit card. You can redeem your points for anything from tech and fragrances to luggage, and wine and spirits via the KrisShop.

However, keep in mind that redeeming your frequent flyer miles for products doesn’t usually offer the best value.

For example, you could redeem an Apple Watch Series 3 for 64,018 miles worth (SGD$512.15). Meanwhile, you could book a Business Saver Award ticket from Melbourne to Hong Kong for 58,000 miles (which can be worth between approximately $2,929 and $3,700). This is just one example of how you can get more value from your miles, so make sure to compare your options before you cash them in.

How can I join the KrisFlyer program?

You can join the Singapore Airlines KrisFlyer program online for free. You’ll just need to provide information such as your name, date of birth, contact information and country of residence. You’ll also be required to create a 6-digit PIN and fill out a security question for login purposes. Once you’ve joined, you’ll receive your KrisFlyer membership number which you’ll need to have whenever you want to earn points on flights or other transactions.

How does Singapore Airlines KrisFlyer compare to other programs?

Now that you know the ins and outs of the KrisFlyer program, how does it compare to others on the market? To give you an idea, we’ve compared some of KrisFlyer’s features with Qantas Frequent Flyer and Virgin Australia’s Velocity program.

Points expiry

KrisFlyer Miles have a life of three years, which you can extend if you pay a fee. Meanwhile, Qantas and Velocity Points only expire if your account has been inactive for 18 months and 36 months respectively. This means you can easily extend the life of your frequent flyer points just by earning or redeeming points.

So if you plan to hold onto your points for years at a time to redeem your ideal reward, the KrisFlyer expiry conditions could be a disadvantage for you.

Status comparison

KrisFlyer, Qantas Frequent Flyer and Velocity all allow members to climb status tiers as they earn points. To give you an example of how they compare, let’s look at the perks of Silver status and the status credits earned on a one-way Economy class flight from Sydney to Los Angeles with these programs:

ProgramStatus credits/miles earned on flightNumber of status credits needed for silver membershipOther requirementsAnnual requirement to maintain silver status
Singapore Airlines KrisFlyer14,992 miles (roughly half the amount you’d need to get to Silver Elite status)25,000 Elite MilesN/AValid for 12 months
Qantas Frequent Flyer90300Take at least four eligible Qantas, QantasLink or Jetstar flights in a membership year250 Status Credits and take at least four eligible Qantas, QantasLink or Jetstar flights in a membership year
Velocity Frequent Flyer80250Flown to eligible sectors200 Status Credits and fly two eligible sectors within your 12-month benefit period

Status benefits

Now let’s compare some of the perks you can expect in silver status with the respective programs.

FeatureSingapore Airlines KrisFlyerQantas Frequent FlyerVirgin Velocity
Bonus points25%50%Up to 50%
Priority reservation waitlistYesYesYes
Airline allianceSilver Star Alliance membershipOneworld Ruby statusNo
Priority phone serviceNoYesYes
Preferential seatingNoYesYes
Extra baggage allowanceNoYesYes
Priority check-inNoYesYes
Lounge accessNoYesYes

So although it may be easier to climb the status levels with KrisFlyer, the Qantas and Velocity equivalents offer members more perks.

Frequently asked questions about the KrisFlyer program

Pictures: Singapore Airlines

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444 Responses

    Default Gravatar
    SusanSeptember 20, 2019

    How do I become a KrisFlyer member?

    Thank you.

      Avatarfinder Customer Care
      JeniSeptember 22, 2019Staff

      Hi Susan,

      Thank you for getting in touch with Finder.

      Kindly visit Singapore Airlines’ official page to register and become a KrisFlyer member. On their official page, you will see “Sign up” at the top right corner of the page. Please click that to get started.

      I hope this helps.

      Thank you and have a wonderful day!


    Default Gravatar
    MariaJuly 27, 2019

    Hi, I registered as a Kris Flyer Member before flying to Europe but did not add the number to my flights. Can I fill in a form or something to get the points for these flights? Thanks!

      Avatarfinder Customer Care
      JoshuaJuly 28, 2019Staff

      Hi Maria,

      Thanks for getting in touch with Finder. I’m sorry to hear about your missing points. Thankfully, you can still claim them.

      All you need to do is go to the Singapore Airlines official website. From there, log in to your account. Once you are in, click on Miles, then Claim Missing Miles. You can then download the Claim Missing Miles form under Make a claim. For Airline Partners, KrisFlyer members can also make a claim online. Simply select ‘Other Airlines’ and provide the details of your flight(s).

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!


    Default Gravatar
    L.November 30, 2018

    I joined Kris Flyer and traveled around 4 weeks ago and still no points on my account. How do I get these points onto my account? I have tried on the app and no luck.

      Avatarfinder Customer Care
      CharisseDecember 6, 2018Staff

      Hi L. Grant,

      Thanks for reaching out to finder.

      Normally, the miles/points will show up in your account within 2-4 weeks after your flight or six to eight weeks after, if you used the services of their non-airline partner.

      However, if it’s already more than the expected timeframe and the miles/points are still not showing, you need to contact Singapore Airlines directly.

      I hope this helps.


    Default Gravatar
    RupertNovember 18, 2018

    I’ve already printed my boarding card, and have only now registered as a member of KrisFlyers. Will these air miles be credited even though I have only now become a member, or am I not eligible to claim them because I didn’t join until after I had booked and confirmed my trip?

      Avatarfinder Customer Care
      JeniNovember 19, 2018Staff

      Hi Rupert,

      Thank you for getting in touch with finder.

      Please go to manage booking on Singapore Air’s page then enter your last name and Singapore Airlines/SilkAir Booking Reference Number (6 letters and numbers) or E-ticket number (13 digits) without the spaces and hyphen, and add your KrisFlyer or PPS Club membership number. You may also do this when you check in. Also, you may get in touch with KrisFlyer Membership Services to assist you on earning points for your booked flight. Flights you had 6 months ago or older will not earn points.

      I hope this helps.

      Please feel free to reach out to us if you have any other enquiries.

      Thank you and have a wonderful day!


    Avatarfinder Customer Care
    JohnNovember 16, 2018Staff

    Hi Liba,

    Thank you for reaching out to finder.

    We are on the correct page to check the frequent flyer membership for Singapore Airlines. Please read through the article to learn more about joining, earning, the tiers of this frequent flyer membership as well as frequently asked questions about the KrisFlyer program. Hope this helps!


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