Jetstar frequent flyer rewards and benefits

Instead of a single frequent flyer program, Jetstar offers you several ways to be rewarded when you fly with the airline. This includes a major partnership with Qantas Frequent Flyer that allows you to earn and redeem Qantas Points with Jetstar. You can also earn points as a frequent flyer member of Emirates Skywards, JAL Mileage Bank and Vietnam Airlines Lotusmiles.

As well as frequent flyer points, Jetstar offers rewards through two frequent flyer credit cards and provides exclusive travel benefits through its Club Jetstar program. Use this guide to learn more about the frequent flyer rewards and benefits you can get when you regularly travel with Jetstar.

Earning frequent flyer points with Jetstar

While there is no official Jetstar frequent flyer program, you can earn points through the Qantas Frequent Flyer program or one of Jetstar’s other frequent flyer partners. We’ve outlined the key details for each partner below.

Jetstar and Qantas Frequent Flyer

Jetstar is owned by Qantas and is closely linked to the Qantas Frequent Flyer program as a result. This means you can earn both Qantas Points and Status Credits when you’re travelling on a Jetstar Starter Plus, Starter Max or Business Max fare.

This includes flights marketed as Jetstar Airways (JQ), Jetstar Asia (3K), Jetstar Japan (GK) and Jetstar Pacific (BL). If you’re flying in New Zealand, you can also earn Qantas Points on Jetstar Starter fares at the same rate listed for Qantas “Discount Economy” fares.

The amount of points you’ll earn for each booking is calculated based on a range of factors including your booking class, fare type, the regions you’re travelling through, the number of flights on your booking and your Qantas Frequent Flyer membership status. You can calculate the specific amount of points you could earn on your Jetstar bookings by using the points calculator on the Qantas Frequent Flyer website.

Qantas Frequent Flyer also offers a “Minimum Points Guarantee” for Jetstar flights. This means, at the very least, you’ll always earn the points below for eligible Jetstar flights:

Qantas Frequent Flyer Status Bonuses

You’ll be able to earn more points when you reach a higher Qantas Frequent Flyer status level, with the following “Status Bonuses” available:

• Silver status: 50% more Qantas Points
• Gold status: 75% more Qantas Points
• Platinum and Platinum One status: 100% more Qantas Points

Read our guide on Qantas Frequent Flyer status to learn more about the benefits and how you can reach a higher membership level.

Emirates Skywards

If you’re a member of the Emirates Skywards frequent flyer program, you can earn Skywards Miles with Jetstar when you’re travelling overseas on an Economy Starter Plus, Economy Starter Max or Business Max fare. To earn miles, you’ll need to include your Skywards membership number for one of the following international flight options:

• Jetstar international (JQ)
• Jetstar Japan (GK)
• Jetstar Asia (3K)

If your international flight booking includes an eligible Jetstar domestic Australia or New Zealand fare, those legs of the journey will also be eligible to earn miles. The number of Skywards Miles you earn is calculated based on your fare class and the distance flown, with the following earn rates available:

• Economy Starter Plus: 0.5 Skywards Miles per mile flown
• Economy Starter Max: 1 Skywards Mile per mile flown
• Business Max: 1.25 Skywards Miles per mile flown

As long as you provide your Skywards membership number on the booking, your miles should be credited to your account within six weeks of completing your journey.

JAL Mileage Bank

As a member of Japan Airline’s frequent flyer program, you’ll be eligible to earn 0.25 JAL miles for every mile flown with Jetstar Japan (GK) when you’re booking on a Starter Plus or Starter Max fare. To earn your JAL Mileage, you’ll need to add your frequent flyer details to your booking. Points will then be credited within six weeks of travel.

Note that you won’t earn JAL Mileage for Jetstar flights that have a different airline code, including those marked as JQ, 3K or BL. You also won’t earn miles when you’re booked on other fare classes with Jetstar Japan.

Vietnam Airlines Lotusmiles

If you’re travelling on a Jetstar Pacific flight (marketed with the airline code “BL”), you’ll have the following options for earning Lotusmiles:

• Starter Plus: 75% of miles flown
• Starter Max: 110% of miles flown

As with the other Jetstar frequent flyer program partners, you’ll need to include your Vietnam Airlines Lotusmiles membership number on your Jetstar Pacific booking before you fly. Frequent flyer miles should then be credited to your account within seven days of completing your journey.

Using frequent flyer points with Jetstar

If you’re a member of Qantas Frequent Flyer, Emirates Skywards, JAL Mileage Bank or Vietnam Airlines Lotusmiles, you’ll also be able to use your frequent flyer miles to book eligible Jetstar flights. This is done directly through your frequent flyer program, so options may vary based on when you want to fly. But you can use the table below to see the minimum amount of points you’d need with each of these programs.

Frequent flyer program	Economy reward flight	Business reward flight	Points plus pay?
Qantas Frequent Flyer	From 8,000 Qantas Points	From 16,000 points	Yes, as long as you have a minimum of 3,500 Qantas Points
Emirates Skywards	From 7,000 Skywards Miles	From 13,425 Skywards Miles	N/A
JAL Mileage Bank	From 7,500 JAL Miles Note: Only applies for Jetstar Japan Award Tickets	N/A	N/A
Vietnam Airlines Lotusmiles	From 6,300 Lotusmiles Note: Only applies to Jetstar Pacific (BL) flights	N/A	N/A

Jetstar credit card rewards

Jetstar offers two credit cards that come with frequent flyer perks, including points on your everyday spending. Both the Jetstar Mastercard and the Jetstar Platinum give you a choice of earning either Jetstar Dollars or Qantas Points.

Jetstar Dollars

If you opt to earn Jetstar Dollars, you’ll be rewarded with Jetstar Travel Vouchers that you can use for flights and holiday bookings. The amount of Jetstar Dollars and the value of the travel vouchers varies between credit cards, so we’ve outlined the details for each below:

Credit card	Earn rate	Cap	Rewards
Jetstar Mastercard	0 Jetstar Dollar for every $100 spent on eligible purchases	Cap: 25,000 Jetstar Dollars per year	100 Jetstar Dollars = $100 travel voucher
Jetstar Platinum Mastercard	0.5 Jetstar Dollar per $50 spent on eligible purchases for the first 50 spent per statement period 0.5 Jetstar Dollar per $100 spent above 50 in a statement period	Cap: 1,000 Jetstar Dollars per year	200 Jetstar Dollars = $200 travel voucher

With this reward option, your Jetstar Travel Vouchers are automatically emailed to you once you have earned the 100 or 200 Jetstar Dollars required on your credit card. You can then redeem them for Jetstar flights and holiday products that you book along with your flights.

Qantas Points

If you get a Jetstar credit card and choose to earn Qantas Points, they’ll automatically be credited to your Qantas Frequent Flyer account at the end of each statement period. The earn rates for each card are as follows:

• Jetstar Mastercard. 0.5 Qantas Points per $1 spent, up to 25,000 points per year.
• Jetstar Platinum Mastercard. 0.02 Qantas Point per $1 spent up to 50 per statement period, then 0.5 points per $1 for the remainder of the statement period. This is capped at 100,000 Qantas Points per year.

Note that if you choose to earn Qantas Points, you’ll need to provide your Qantas Frequent Flyer membership number before you can start earning points for your spending.

What other frequent flyer perks can I get with a Jetstar credit card?

As well as earning rewards for your spending, you can enjoy the following travel perks with these cards:

• Interest-free travel. You can enjoy 0% interest for 6 months on flight or hotel bookings of $300 or more when you use one of these cards to pay. This offer is automatically activated when your booking is made through jetstar.com or via the Jetstar call centre.
• No booking fee. Use your card to book flights on jetstar.com or via the Jetstar call centre and you won’t be charged a payment fee for your booking.
• 10% off in-flight refreshments. If you use your credit card to buy food or drinks on board a Jetstar flight, you’ll get 10% off the regular price.

Comparison of Frequent Flyer Credit Cards

Qantas Credit Cards

Club Jetstar

Club Jetstar is an exclusive membership program that gives you access to discount flights and travel offers, similar to those that other frequent flyer programs offer to members. Here’s a summary of the key details:

• Membership fees. There is a one-off joining fee of $49 and an annual membership fee of $49.99. Note that the annual fee is waived in the first year, so you just pay $49 to join.
• Early access to Jetstar sales. If you’re a member of Club Jetstar, you’ll get access to the biggest Jetstar sales before other people.
• Bag and seat discounts. Get 20% off checked bags and seat selection for new flights from Australian airports when you make new bookings at jetstar.com.
• Exclusive flight deals. You’ll gain access to exclusive Club Jetstar flight deals throughout the year.
• Benefits for family and friends. If you have family or friends travelling with you on the same booking, they’ll also get your Club Jetstar benefits.
• Partner offers. These offers change seasonally, but recent examples include 10% off AIG travel insurance, 10% off car hire through CarTrawler and discounted gym membership with Goodlife Health Clubs.

What else do I need to know about using frequent flyer points with Jetstar?

Keep these factors in mind so you can make the most out of your frequent flyer benefits:

• Point value. Using your points for flights with Jetstar may not offer you as much value when compared to reward flights with your frequent flyer program’s main airline (e.g. Qantas, Emirates, Japan Airlines or Vietnam Airlines).
• Limited availability. Reward seats are subject to availability and may not always be available on the dates you’d like to fly. Generally, the earlier you book your reward, the better your chances are of getting it.
• Points plus pay. If you’re a Qantas Frequent Flyer member, you can use a combination of points and cash to pay for Jetstar flights. You just need to have at least 3,500 Qantas Points available for this option.
• Buying points. If you’re short of points for a Jetstar flight with any of these frequent flyer programs, you may be able to buy points to make up the difference when redeeming your reward.

While Jetstar doesn’t have an official frequent flyer program, you can get a range of benefits when you travel with the airline thanks to Jetstar frequent flyer partners, Jetstar credit cards and Club Jetstar. Just remember to weigh up the features and requirements for each of these options so that you can choose rewards that offer the most value to you.

Frequently Asked Questions

• How can I get Jetstar frequent flyer points?

  Follow these steps if you want to earn points for your flights with Jetstar:

  1. Register with one of Jetstar’s frequent flyer program partners. You can only earn points if you’re a member of Qantas Frequent Flyer, Emirates Skywards, JAL Mileage Bank or Vietnam Airlines Lotusmiles. Note that Qantas Frequent Flyer has a standard joining fee of $99.50. Jetstar’s other frequent flyer program partners are free to join.
  2. Include your frequent flyer details on your Jetstar bookings. When you book flights with Jetstar, include the frequent flyer program name and membership number. If you forget to do this at the time of your booking, make sure you add the details before you fly. You can do this online or by calling Jetstar on 131 538.
  3. Check the eligibility of your Jetstar flight and fare class. Only certain flights and fare classes will be eligible to earn frequent flyer points through your loyalty program. For example, if you’re a member of the Qantas Frequent Flyer program, you’ll earn points when booked on Jetstar Starter Plus, Starter Max or Business Max fares but not for standard Starter or Business fares (except for Starter fares flown domestically with Jetstar New Zealand).

• I flew with Jetstar but can’t see the points in my frequent flyer account. What should I do?

  First, check that you included your frequent flyer number on the booking and that the flight and fare class were eligible for points. Refer to the frequent flyer section of this guide for full details.

  If you meet those requirements, it may be a matter of waiting for the points to be credited to your account. Depending on the frequent flyer program, it could take up to six weeks for points to be added to your account.

  If points are not credited within the standard time frame, you can submit a missing points claim through your frequent flyer program. Note that you’ll need your flight and booking details to complete this process.

• What fees will I pay for Jetstar frequent flyer benefits?

  This depends on the type of benefits, products or services you choose. For example, Club Jetstar has a joining fee of $49 and then charges you an annual fee of $49.99 (waived in the first year). Here are some of the other fees that may apply:

  • Jetstar credit cards. The Jetstar Mastercard has an annual fee of $29 and the Jetstar Platinum Mastercard has an annual fee of $169. Also remember that interest charges could apply for any balance you carry on a credit card.
  • Qantas Frequent Flyer membership. If you want to get Qantas Points and other benefits through Jetstar, you’ll need to enrol in the Qantas Frequent Flyer program. This usually attracts a joining fee of $99.50. However, there are ways to avoid this fee, which we’ve outlined in this guide.

• I have a Jetstar credit card and accidentally deleted my Jetstar travel voucher. What can I do?

  If you’ve earned a Jetstar travel voucher and have deleted it (or can’t find it in your email inbox), check your spam or trash folders. Otherwise, call Jetstar on 131 538.

Picture: Shutterstock

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