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Jetstar frequent flyer rewards and benefits

How to earn frequent flyer points and take advantage of extra perks with Jetstar.

Instead of a single frequent flyer program, Jetstar offers you several ways to be rewarded when you fly with the airline. This includes a major partnership with the Qantas Frequent Flyer program that allows you to earn and redeem Qantas Points with Jetstar. You can also earn points as a frequent flyer member of Emirates Skywards, JAL Mileage Bank and Vietnam Airlines Lotusmiles.

As well as frequent flyer points, Jetstar offers rewards through two frequent flyer credit cards and provides exclusive travel benefits through its Club Jetstar program. Use this guide to learn more about the frequent flyer rewards and benefits you can get when you regularly travel with Jetstar.

What you'll find in this guide

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Earning frequent flyer points with Jetstar

While there is no official Jetstar frequent flyer program, you can earn points through the Qantas Frequent Flyer program or one of Jetstar’s other frequent flyer partners. We’ve outlined the key details for each partner below.

Jetstar and Qantas Frequent Flyer

Jetstar is owned by Qantas and is closely linked to the Qantas Frequent Flyer program as a result. This means you can earn both Qantas Points and Status Credits when you’re travelling on a Jetstar Starter Plus, Starter Max or Business Max fare.

This includes flights marketed as Jetstar Airways (JQ), Jetstar Asia (3K), Jetstar Japan (GK) and Jetstar Pacific (BL). If you’re flying in New Zealand, you can also earn Qantas Points on Jetstar Starter fares at the same rate listed for Qantas “Discount Economy” fares.

The amount of points you’ll earn for each booking is calculated based on a range of factors including your booking class, fare type, the regions you’re travelling through, the number of flights on your booking and your Qantas Frequent Flyer membership status. You can calculate the specific amount of points you could earn on your Jetstar bookings by using the points calculator on the Qantas Frequent Flyer website.

Qantas Frequent Flyer also offers a “Minimum Points Guarantee” for Jetstar flights. This means, at the very least, you’ll always earn the points below for eligible Jetstar flights:

Qantas Frequent Flyer Status Bonuses

You’ll be able to earn more points when you reach a higher Qantas Frequent Flyer status level, with the following “Status Bonuses” available:

  • Silver status: 50% more Qantas Points
  • Gold status: 75% more Qantas Points
  • Platinum and Platinum One status: 100% more Qantas Points

Read our guide on Qantas Frequent Flyer status to learn more about the benefits and how you can reach a higher membership level.

Emirates Skywards

If you’re a member of the Emirates Skywards frequent flyer program, you can earn Skywards Miles with Jetstar when you’re travelling overseas on an Economy Starter Plus, Economy Starter Max or Business Max fare. To earn miles, you’ll need to include your Skywards membership number for one of the following international flight options:

  • Jetstar international (JQ)
  • Jetstar Japan (GK)
  • Jetstar Asia (3K)

If your international flight booking includes an eligible Jetstar domestic Australia or New Zealand fare, those legs of the journey will also be eligible to earn miles. The number of Skywards Miles you earn is calculated based on your fare class and the distance flown, with the following earn rates available:

  • Economy Starter Plus: 0.5 Skywards Miles per mile flown
  • Economy Starter Max: 1 Skywards Mile per mile flown
  • Business Max: 1.25 Skywards Miles per mile flown

As long as you provide your Skywards membership number on the booking, your miles should be credited to your account within six weeks of completing your journey.

JAL Mileage Bank

As a member of Japan Airline’s frequent flyer program, you’ll be eligible to earn 0.25 JAL miles for every mile flown with Jetstar Japan (GK) when you’re booking on a Starter Plus or Starter Max fare. To earn your JAL Mileage, you’ll need to add your frequent flyer details to your booking. Points will then be credited within six weeks of travel.

Note that you won’t earn JAL Mileage for Jetstar flights that have a different airline code, including those marked as JQ, 3K or BL. You also won’t earn miles when you’re booked on other fare classes with Jetstar Japan.

Vietnam Airlines Lotusmiles

If you’re travelling on a Jetstar Pacific flight (marketed with the airline code “BL”), you’ll have the following options for earning Lotusmiles:

  • Starter Plus: 75% of miles flown
  • Starter Max: 110% of miles flown

As with the other Jetstar frequent flyer program partners, you’ll need to include your Vietnam Airlines Lotusmiles membership number on your Jetstar Pacific booking before you fly. Frequent flyer miles should then be credited to your account within seven days of completing your journey.

What if I forget to include my frequent flyer number?

If you haven’t included your frequent flyer number on an eligible Jetstar booking, you can add it by selecting the “Manage Booking” option on the Jetstar website or app. If you’re a member of Emirates Skywards, JAL Mileage Bank or Vietnam Airlines Lotusmiles, you need to add your frequent flyer number before your flight departs to earn frequent flyer points.

If you’re a Qantas Frequent Flyer member and you forget to add your details before flying, you can also submit a claim for missing points to have them retroactively added to your account as long as the flights were within 12 months of the date you make the claim. For Jetstar’s other frequent flyer partners, missing point claims may only be available if you added your frequent flyer account details to the booking before you travelled.

Using frequent flyer points with Jetstar

If you’re a member of Qantas Frequent Flyer, Emirates Skywards, JAL Mileage Bank or Vietnam Airlines Lotusmiles, you’ll also be able to use your frequent flyer miles to book eligible Jetstar flights. This is done directly through your frequent flyer program, so options may vary based on when you want to fly. But you can use the table below to see the minimum amount of points you’d need with each of these programs.

Frequent flyer program Economy reward flight Business reward flight Points plus pay?
Qantas Frequent Flyer From 8,000 Qantas Points From 16,000 points Yes, as long as you have a minimum of 3,500 Qantas Points
Emirates Skywards From 7,000 Skywards Miles From 13,425 Skywards Miles N/A
JAL Mileage Bank From 7,500 JAL MilesNote: Only applies for Jetstar Japan Award Tickets N/A N/A
Vietnam Airlines Lotusmiles From 6,300 LotusmilesNote: Only applies to Jetstar Pacific (BL) flights N/A N/A

Jetstar credit card rewards

Jetstar offers two credit cards that come with frequent flyer perks, including points on your everyday spending. Both the Jetstar Mastercard and the Jetstar Platinum give you a choice of earning either Jetstar Dollars or Qantas Points.

Jetstar Dollars

If you opt to earn Jetstar Dollars, you’ll be rewarded with Jetstar Travel Vouchers that you can use for flights and holiday bookings. The amount of Jetstar Dollars and the value of the travel vouchers varies between credit cards, so we’ve outlined the details for each below:

Credit card Earn rate Cap Rewards
Jetstar Mastercard 0.01 Jetstar Dollar for every $100
spent on eligible purchases
Cap: 500 Jetstar Dollars per year 100 Jetstar Dollars = $100 travel voucher
Jetstar Platinum Mastercard 0.5 Jetstar Dollar per $50 spent on eligible purchases for the first 50 spent per statement period0.5 Jetstar Dollar per $100 spent above 50 in a statement period Cap: 1,000 Jetstar Dollars per year 200 Jetstar Dollars = $200 travel voucher

With this reward option, your Jetstar Travel Vouchers are automatically emailed to you once you have earned the 100 or 200 Jetstar Dollars required on your credit card. You can then redeem them for Jetstar flights and holiday products that you book along with your flights.

Qantas Points

If you get a Jetstar credit card and choose to earn Qantas Points, they’ll automatically be credited to your Qantas Frequent Flyer account at the end of each statement period. The earn rates for each card are as follows:

  • Jetstar Mastercard. 0.5 Qantas Points per $1 spent, up to 25,000 points per year.
  • Jetstar Platinum Mastercard. 0.5 Qantas Point per $1 spent up to $50 per statement period, then 0.5 points per $1 for the remainder of the statement period. This is capped at 100,000 Qantas Points per year.

Note that if you choose to earn Qantas Points, you’ll need to provide your Qantas Frequent Flyer membership number before you can start earning points for your spending.

What other frequent flyer perks can I get with a Jetstar credit card?

As well as earning rewards for your spending, you can enjoy the following travel perks with these cards:

  • Interest-free travel. You can enjoy 0% interest for 6 months on flight or hotel bookings of $300 or more when you use one of these cards to pay. This offer is automatically activated when your booking is made through jetstar.com or via the Jetstar call centre.
  • No booking fee. Use your card to book flights on jetstar.com or via the Jetstar call centre and you won’t be charged a payment fee for your booking.
  • 10% off in-flight refreshments. If you use your credit card to buy food or drinks on board a Jetstar flight, you’ll get 10% off the regular price.

Comparison of Jetstar Credit Cards

Rates last updated October 23rd, 2018
Name Product Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee Product Description
Jetstar Mastercard
14.99% p.a.
0% p.a. for 14 months
$69 p.a.
Save with a $0 annual fee and 0% p.a. for 14 months on balance transfers. Plus, a $100 travel voucher when you spend $1,000 in 60 days.
Jetstar Platinum Mastercard
19.99% p.a.
0% p.a. for 14 months
$69 p.a. annual fee for the first year ($169 p.a. thereafter)
Receive 20,000 bonus Qantas Points and enjoy a balance 0% p.a. interest rate on balance transfers for 14 months.

Compare up to 4 providers

Club Jetstar

Club Jetstar is an exclusive membership program that gives you access to discount flights and travel offers, similar to those that other frequent flyer programs offer to members. Here’s a summary of the key details:

  • Membership fees. There is a one-off joining fee of $49 and an annual membership fee of $49.99. Note that the annual fee is waived in the first year, so you just pay $49 to join.
  • Early access to Jetstar sales. If you’re a member of Club Jetstar, you’ll get access to the biggest Jetstar sales before other people.
  • Bag and seat discounts. Get 20% off checked bags and seat selection for new flights from Australian airports when you make new bookings at jetstar.com.
  • Exclusive flight deals. You’ll gain access to exclusive Club Jetstar flight deals throughout the year.
  • Benefits for family and friends. If you have family or friends travelling with you on the same booking, they’ll also get your Club Jetstar benefits.
  • Partner offers. These offers change seasonally, but recent examples include 10% off AIG travel insurance, 10% off car hire through CarTrawler and discounted gym membership with Goodlife Health Clubs.

What else do I need to know about using frequent flyer points with Jetstar?

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Keep these factors in mind so you can make the most out of your frequent flyer benefits:

  • Point value. Using your points for flights with Jetstar may not offer you as much value when compared to reward flights with your frequent flyer program’s main airline (e.g. Qantas, Emirates, Japan Airlines or Vietnam Airlines).
  • Limited availability. Reward seats are subject to availability and may not always be available on the dates you’d like to fly. Generally, the earlier you book your reward, the better your chances are of getting it.
  • Points plus pay. If you’re a Qantas Frequent Flyer member, you can use a combination of points and cash to pay for Jetstar flights. You just need to have at least 3,500 Qantas Points available for this option.
  • Buying points. If you’re short of points for a Jetstar flight with any of these frequent flyer programs, you may be able to buy points to make up the difference when redeeming your reward.

While Jetstar doesn’t have an official frequent flyer program, you can get a range of benefits when you travel with the airline thanks to Jetstar frequent flyer partners, Jetstar credit cards and Club Jetstar. Just remember to weigh up the features and requirements for each of these options so that you can choose rewards that offer the most value to you.

Frequently Asked Questions

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18 Responses

  1. Default Gravatar
    FREDJune 26, 2018

    I would like to know how many Qantas frequent flyer points to travel from Sydney to Ballina return

    • Default Gravatar
      ArnoldJune 26, 2018

      Hi Fred,

      Thanks for your inquiry

      You may check the Qantas points requirement for flights by clicking on this link. The page also includes other ways to redeem your Qantas points.

      Hope this information helps

      Cheers,
      Arnold

  2. Default Gravatar
    MikeJune 6, 2018

    can i use jetstar gift cards if i book a jetstar flight through qantas as a frequent flyer

    • finder Customer Care
      NikkiJune 6, 2018Staff

      Hi Mike,

      Thanks for leaving a question on our page.

      To clarify, do you mean Jetstar credit card rewards?

      If you opt to earn Jetstar Dollars, you’ll be rewarded with Jetstar Travel Vouchers that you can use for flights and holiday bookings. For more information, you can see it on this page above.

      If you get a Jetstar credit card and choose to earn Qantas Points, they’ll automatically be credited to your Qantas Frequent Flyer account at the end of each statement period. The earn rates for each card are as follows:

      Jetstar Mastercard. 0.5 Qantas Points per $1 spent, up to 25,000 points per year.
      Jetstar Platinum Mastercard. 0.5 Qantas Point per $1 spent up to $50 per statement period, then 0.5 points per $1 for the remainder of the statement period. This is capped at 100,000 Qantas Points per year.
      Note that if you choose to earn Qantas Points, you’ll need to provide your Qantas Frequent Flyer membership number before you can start earning points for your spending.

      Hope this helps!

      Cheers,
      Nikki

  3. Default Gravatar
    KatieMarch 28, 2018

    How many points required to fly Sydney to perth

    • finder Customer Care
      NikkiMarch 29, 2018Staff

      Hi Katie!

      Thanks for your question and for contacting finder.

      To fly to Perth – Sydney through Jetstar you would need 14,400 frequent flyer points for economy class and 28,800 points for business class. For more infomation, view here.

      Hope this helps!

      Thanks and best regards,

      Nikki

  4. Default Gravatar
    LouisMay 4, 2017

    Hi, I have been traveling overseas 3 or 4 times a year with Jetstar. Can I get any frequent flyers? What do I need to do? I just today already booked another flight?

    • Default Gravatar
      LiezlMay 5, 2017

      Hi Louis,

      Thank you for your question.

      Jetstar has its own rewards program for their loyal customers, like you. You can earn Jetstar Dollar for every eligible purchase you make using Jetstar MasterCard and Platinum MasterCard which can be redeemed for Jetstar flights or holidays.

      Alternatively, you may opt-in to earn Qantas frequent flyer points on your Jetstar credit card spending which can be redeemed for rewards through the Qantas Frequent Flyer program. You can read more about Jetstar’s frequent flyer rewards program and perks on this page.

      I hope this has helped.

      Best regards,
      Liezl

  5. Default Gravatar
    DaleDecember 8, 2016

    Is the Jetstar credit card aligned with any of the Financial institutions? When paying money back onto any expenditure of using a card where do you go to make payment?
    And, most importantly, can payment onto the card be made in person in a face to face transaction? (I WILL NOT be giving out any of my bank details for any direct debits. In my employment I am aware of too many horror stories of direct debits going wrong/bank details accessed. There literally is no such thing as secure bank details.)

    • finder Customer Care
      MayDecember 9, 2016Staff

      Hi Dale,

      Thanks for your question.

      There a number of ways you can pay your Jetstar credit card bills:

      1. Direct Debit – Automatically pay your card account every month by the due date, from the bank account of your choice. With this flexible option you can choose to pay any amount equal to, or greater than the minimum payment due.

      But since Direct Debit is not your first option, you may consider the other three ways below:

      2. BPAY – This can be done through phone or internet banking (directly from your bank). Your reference number is your 16-digit card number (which is the same as the account number printed on your statement) and the biller code is 423343.

      3. Post/Mail – Enclose your completed payment slip from your monthly statement and mail with your cheque (no notes or coins accepted) and mail to GPO Box 4690 Sydney NSW 2001. Please make the cheque payable to Card Services and include your account number.

      4. Post Office – For payment made at any other Australia Post office using cash or EFTPOS, please allow 48 hours for the payment to reach your account. When paying by cheque at any Australia Post office please allow six business days for the cheque to clear. However, funds will be considered received the day the cheque is deposited. A $2 over the counter transaction fee is applicable to all cash, EFTPOS or cheque payments made at Australia Post.

      Hope this helps.

      Cheers,
      May

  6. Default Gravatar
    yvesNovember 10, 2016

    How to subscribe to Jetstar’s mileage?

    • finder Customer Care
      MayNovember 11, 2016Staff

      Hi Yves,

      Thanks for your question.

      Jetstar rewards program is actually different from other rewards or frequent flyer programs. If you wish to earn Jetstar Dollars, you may need to use the Jetstar MasterCard or Platinum MasterCard.

      Meantime, since Jetstar is part of Qantas, you also have the option to join the Qantas Frequent Flyer Program and accumulate Qantas points under that program using your Jetstar credit card.

      Cheers,
      May

  7. Default Gravatar
    ToniOctober 30, 2016

    I received a voucher via email and accidently deleted it, how do I get another one or view my voucher online please

    • finder Customer Care
      SallyOctober 31, 2016Staff

      Hi Toni,

      Thanks for your question.

      If you haven’t emptied your email inbox trash folder, you might be able to retrieve it from there.

      Otherwise, you might need to contact Qantas Frequent Flyer on 13 13 13 for assistance.

      Cheers,

      Sally

  8. Default Gravatar
    RonDecember 17, 2015

    I want to buy a Jetstar MasterCard for $59.
    I understand that if I do so and purchase Jetstar flights with the card there is no transaction fee.
    Is this also the case if I purchase say two tickets. My self and partner?

    • finder Customer Care
      SallyDecember 18, 2015Staff

      Hi Ron,

      Thanks for your question.

      As long as the booking is made through the Jetstar website (rather than a third-party website), then you won’t be charged a booking fee when purchasing Jetstar flights with your Jetstar MasterCard.

      For further information on the fees, rates and features associated with the card, please see our Jetstar MasterCard review page.

      I hope this has helped.

      Cheers,

      Sally

  9. Default Gravatar
    johnOctober 2, 2015

    I want to get a Jetstar platinum card however I don’t have any yet previous transactions with you guys, is it possible guys?
    thanks and more power!!

    • finder Customer Care
      SallyOctober 6, 2015Staff

      Hi John,

      Thanks for your question.

      Just to confirm though, you have come through to finder.com.au, not Jetstar.

      No, you do not need to have flown or made a purchase through Jetstar to apply for the card. However, there are some other eligibility requirements that you’ll need to meet to apply. You can view these eligibility requirements on our Jetstar Platinum Card review page.

      I hope this has helped.

      Thanks,

      Sally

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