Guide to the Qantas Frequent Flyer Program

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Fly faster and get more out of your points with this guide to the Qantas Frequent Flyer program.

Do you want to earn Qantas Points as you spend on travel and everyday costs? If you answered yes, it might be time to join the Qantas Frequent Flyer program.

Like most airline loyalty programs, the Qantas Frequent Flyer program allows you to earn points on flights and other exclusive purchases that can be redeemed for flight rewards, travel perks and merchandise on the Qantas Store. As you earn more points, you’ll advance up the Qantas benefit levels and earn even more benefits as you do.

In this guide, we'll show you how you can join the Qantas Frequent Flyer program, how to earn and spend points as well as how you can climb up the Qantas Frequent Flyer status tiers to enjoy more perks.

How to join the Qantas Frequent Flyer program

qantas logo
You can sign up for the Qantas Frequent Flyer program through the Qantas website. Signing up usually comes at a joining fee of $89.50, but you can use this guide to find out how to join for free.

The application should only take five to 10 minutes and you’ll be required to provide personal details such as your full name, contact information and details of any other airline frequent flyer programs you belong to.

This is also where you’ll create the 4-digit PIN you’ll need to login to your online account and to identify yourself over the phone, so make sure to take note of the password you choose.

Once you’ve completed your application, you’ll receive your Frequent Flyer membership number instantly. You’ll need to quote this number every time you book a flight or want to collect frequent flyer points, so note this down somewhere secure. Qantas will post your membership card and welcome kit to the residential address you provide within a week or so of the application.

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How to earn Qantas Points

Qantas Frequent Flyer members can earn points in many ways. Discover how you can rack up points in the air and on the ground here:

Flights with Qantas and partner airlines

You can earn Qantas Frequent Flyer points on all eligible Qantas flights, including low fare flights. Check that your flight is eligible for points before booking. You can also maximise how many points you earn by choosing for flexible Economy fares or booking Premium Economy, Business or First Class seats. If you’re flying with Jetstar, you can earn points when selecting a Starter Plus, Starter Max or Business Max fare bundle. You can also earn points on all eligible domestic Jetstar New Zealand domestic fares.

The perks of being a Qantas Frequent Flyer goes beyond just Qantas, allowing you to earn Qantas Points on eligible flights with over 35 partner airlines. These include, but not limited to:

  • American Airlines
  • Air New Zealand
  • Cathay Pacific
  • Emirates
  • Finnair
  • JAL
  • Qatar
  • Latam

Minimum points guarantee

To ensure members are rewarded adequately, Qantas award members with a Minimum Points Guarantee on every Qantas, Jetstar and American Airlines. To see the minimum number of points you can earn, see the tables below:

Qantas Frequent Flyer CategoryMinimum Points Guarantee
Discount Economy, Economy800 Points
Flexible Economy, Premium Economy, Flexible Premium Economy1,200 Points
Business, Flexible Business, First1,400 Points
Qantas Frequent Flyer CategoryMinimum Points Guarantee
Discount Economy400 Points
Economy800 Points
Flexible Economy1,200 Points
Qantas Frequent Flyer CategoryMinimum Points Guarantee
All500 Points
As of 1 September 2016 - All flights with a QF number500 Points

Credit cards and banking

Many Australian credit card providers offer cardholders the opportunity to earn Qantas Frequent Flyer points on purchases.

Credit cards

There are two main ways you can earn points through a credit card:

  1. Direct earn credit cards. These credit cards are generally connected to one frequent flyer program and automatically debits your points into your account under that program. A Qantas or Velocity-linked credit card is an example of a direct earn credit card.

Qantas Money Credit Card Offer

Qantas Premier Everyday

Receive up to 40,000 bonus Qantas Points

Offer ends 30 November 2018

Eligibility criteria, terms and conditions, fees and charges apply

Qantas Money Credit Card Offer

A frequent flyer card that features bonus points, a first year annual fee waiver and complimentary insurance covers.

  • $0 p.a. annual fee for the first year ($49 p.a. thereafter).
  • 19.99% p.a. on purchases
  • Cash advance rate of 21.99% p.a.
  • Up to 55 days interest free
  • Minimum income requirement of $35,000 p.a.
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Promoted
Rates last updated November 15th, 2018
Name Product Bonus Points Rewards Program Rewards Points per $ spent Purchase rate (p.a.) Annual fee Product Description
Qantas Premier Everyday
40,000 bonus points
Qantas Frequent Flyer
0.75
19.99% p.a.
$0 p.a. annual fee for the first year ($49 p.a. thereafter)
Take advantage of up to 40,000 bonus Qantas Points, a $0 first year annual fee plus complimentary overseas travel insurance.
NAB Qantas Rewards Signature Card
90,000 bonus points
Qantas Frequent Flyer
1
19.99% p.a.
$295 p.a. annual fee for the first year ($395 p.a. thereafter)
Collect 90,000 bonus Qantas Points when you spend $4,000 within 60 days of account opening. Plus, a $295 annual fee in the first year.
American Express Westpac Altitude Platinum Bundle - Qantas - Exclusive Offer
90,000 bonus points
Qantas Frequent Flyer
1
0.5
20.24% p.a.
$50 p.a. annual fee for the first year ($249 p.a. thereafter)
finder Exclusive:
Up to 90,000 bonus Qantas Points when you meet the criteria with this dual Visa (issued & serviced by Westpac) & Amex (issued & serviced by Amex).
Qantas Premier Platinum
60,000 bonus points
Qantas Frequent Flyer
1
19.99% p.a.
$299 p.a.
Get 60,000 bonus Qantas Points and a $300 Qantas Flight Voucher when you spend $4,000 within the first 90 days.
HSBC Platinum Qantas Credit Card
60,000 bonus points
Qantas Frequent Flyer
1
19.99% p.a.
$199 p.a.
Enjoy 60,000 bonus Qantas Points when you spend $3,000 within the first 3 months. Plus, complimentary travel insurance.
St.George Amplify Signature - Qantas
80,000 bonus points
Qantas Frequent Flyer
0.75
19.49% p.a.
$179 p.a. annual fee for the first year ($279 p.a. thereafter)
Enjoy 80,000 bonus Qantas Points when you spend $4,000 within 90 days and 2 complimentary Qantas Club lounge invitations per year.
ANZ Frequent Flyer Black
120,000 bonus points
Qantas Frequent Flyer
1
19.99% p.a.
$425 p.a.
Earn 120,000 bonus Qantas Points & $150 back when you spend $7,500 in the first 3 months. Plus, 75 Status Credits and lounge passes.
Westpac Altitude Platinum Card - Qantas
60,000 bonus points
Qantas Frequent Flyer
0.5
20.24% p.a.
$50 p.a. annual fee for the first year ($200 p.a. thereafter)
Earn 60,000 bonus Qantas Points when you spend $3,000 within 90 days of card approval. Plus, a $50 first year annual fee.
ANZ Frequent Flyer Platinum
75,000 bonus points
Qantas Frequent Flyer
0.75
19.99% p.a.
$295 p.a.
Receive 75,000 bonus Qantas Points and $75 back to your card when you spend $5,000 on eligible purchases within 3 months.
St.George Amplify Platinum - Qantas
50,000 bonus points
Qantas Frequent Flyer
0.5
19.49% p.a.
$99 p.a.
Earn 50,000 bonus Qantas Points when you spend $2,000 within 90 days and earn 0.5 Qantas points per $1 spent.
St.George Amplify
Amplify Rewards
1
0% p.a. for 14 months (reverts to 19.49% p.a.)
$79 p.a.
Take advantage of 0% p.a. interest on purchases for the first 14 months. Plus, earn 1 Amplify Point per $1 spent on eligible purchases, uncapped.
Qantas American Express Ultimate Card
55,000 bonus points
Qantas Frequent Flyer
1.5
20.74% p.a.
$450 p.a.
Receive 55,000 bonus Qantas Points, a $450 Qantas Travel Credit each year and 2 complimentary Qantas Club lounge invitations per year.
American Express Westpac Altitude Black Bundle - Qantas
120,000 bonus points
Qantas Frequent Flyer
1.25
0.75
20.24% p.a.
$300 p.a. annual fee for the first year ($499 p.a. thereafter)
Score up to 120,000 bonus Qantas Points when you meet the T&C with Mastercard (issued by Westpac) & Amex (issued & serviced by Amex).
Qantas American Express Discovery Card
Qantas Frequent Flyer
1
20.74% p.a.
$0 p.a.
Earn uncapped Qantas Points on purchases, pay $0 annual fee for life and take advantage of a 0% p.a. for 12 months balance transfer offer.
NAB Qantas Rewards Premium Card
30,000 bonus points
Qantas Frequent Flyer
0.66
19.99% p.a.
$250 p.a.
Offers 30,000 bonus points when you meet the spend requirements and Qantas Points for your everyday spending. Plus a 24/7 personal concierge.
Bank of Melbourne Amplify Card
Amplify Rewards / Qantas Frequent Flyer
0.5
0% p.a. for 14 months (reverts to 19.49% p.a.)
$79 p.a.
Take advantage of 0% p.a. interest on purchases for the first 14 months. Plus, your choice of Amplify or Qantas Points.
BankSA Amplify
Amplify Rewards / Qantas Frequent Flyer
0.5
0% p.a. for 14 months (reverts to 19.49% p.a.)
$79 p.a.
Take advantage of 0% p.a. interest on purchases for the first 14 months. Plus, your choice of Amplify or Qantas Points.
BankSA Amplify Platinum - Qantas
50,000 bonus points
Qantas Frequent Flyer
0.5
19.49% p.a.
$99 p.a.
Receive 50,000 bonus Qantas or Amplify Points when you spend $2,000 within 90 days and earn up to 0.5 Qantas points per $1 spent.
Bank of Melbourne Amplify Platinum - Qantas
50,000 bonus points
Qantas Frequent Flyer
0.5
19.49% p.a.
$99 p.a.
Receive 50,000 bonus Qantas or Amplify Points when you spend $2,000 within 90 days and earn up to 0.5 Qantas points per $1 spent.
BankSA Amplify Signature - Qantas
80,000 bonus points
Qantas Frequent Flyer
0.75
19.49% p.a.
$179 p.a. annual fee for the first year ($279 p.a. thereafter)
Receive 80,000 bonus Qantas Points when you spend $4,000 within 90 days. Plus, a discounted first year annual fee and lounge passes.
Bank of Melbourne Amplify Signature - Qantas
80,000 bonus points
Qantas Frequent Flyer
0.75
19.49% p.a.
$179 p.a. annual fee for the first year ($279 p.a. thereafter)
Offers 80,000 bonus Qantas Points when you spend $4,000 in 90 days, 2 Qantas lounge passes per year plus a reduced first year annual fee.

Compare up to 4 providers

Learn more about credit cards that earn Qantas Points

  1. Indirect earn credit cards. Indirect cards come with its own independent rewards program. You can usually then transfer your rewards points to the available partnered frequent flyer programs.

If you’re a loyal customer to an airline, a direct earn credit card could be right for you. If you’d prefer your points to have more flexibility, an indirect card could be a better choice.

Qantas Cash travel card

If you have a Qantas frequent flyer card, flip it over and you’ll find a Mastercard logo on the back. This is the Qantas Cash side of your card which allows you to earn points for transactions in Australia and overseas. A prepaid card, all you need to do is activate the Qantas cash, load it with funds and you’ll earn Qantas Points on all eligible purchases.

  • How many points can I earn? You’ll earn 0.25 points for every $1 you spend on eligible purchases in Australian Dollars and 1.5 points for every $1 you spend on purchases in a foreign currency.
  • Where can I use the card? Once you’ve loaded funds on the card, you can move your funds between 11 different currency wallets (including Australian Dollars). So while you can use the card and earn points wherever Mastercard is accepted, you’ll be able to avoid currency conversion fees in the countries that accept the currencies supported on your card.

Compare the features and costs of a Qantas Cash card

Buy Qantas Frequent Flyer Points

If you know what reward you want to redeem but you're a few points short, you have the option of buying Qantas Points. Once every 12 months, you can purchase Qantas Points in blocks of 500 (up to a maximum of 20,000 points. You can only purchase points if you already have 85% of the points required to redeem the reward you're after, meaning you can purchase up to 15% of the points required. Purchasing 500 Qantas Points will set you back $20. See our guide on how to buy Qantas Points for more information.

Shopping online

Whether you’re shopping online or in-store for groceries, clothes, cosmetics or homewares, you can earn frequent flyer points on many purchases. Here are some of the different ways you rack up Qantas points while filling up your shopping cart:

Qantas’ Online Mall lets you earn Qantas Points when shopping online for everything from music, books, high-end fashion to homewares and more. Some of the big brands you can earn points with include:

Earning points on the Qantas Online MallQantas Points per $1 spent
David Jones5 Points
eBay1 Point
Net-a-Porter4 Points
The Iconic5 Points
Apple Store2 Points
Appliances Online2 Points
ASOS3 Points
Bloomingdale’s AU4 Points
Bobbi Brown4 Points
Bonds4 Points
Booktopia4 Points
David Jones5 Points

If you’re looking to a buy gift for someone, you may as well earn points along the way. These are some of the bigger brands gift card you can earn points on:

Gift cardsQantas Points per $1 spent
David Jones2 Points
iTunes2 Points
JB HiFi2 Points
Myer2 Points
Priceline2 Points

Qantas boasts a number of other shopping partners that can help you expand your points balance. Some of the brands you can look shop with include:

Other partnersQantas Points per $1 spent
isubscribe4 Points
Frequent Flowers5 Points
In Sky Shopping1 Point
Fresh1 Point
Vendome3 Points
Mad Paws1 point per $1 or a flat rate of 500 Qantas Points for new customers

Forty Winks

Qantas Frequent Flyers can also earn 1 Qantas Point per $1 spent in-store or online with Forty Winks. With an average mattress costing you $1,500, this means you could earn 1,500 Qantas Points as well as a good night's sleep.

Cars and hotels

Make your travel dollar go further and earn points on car rentals and hotel accommodation. We've also prepared a full guide for earning more Qantas Points through staying with hotel partners.

Booking Qantas Points per $1 spent Conditions and description
Car rental 4 Points When you book car rentals with Avis and Budget. Learn how to earn Qantas Points on car rentals.
Taxis 1 Points If you book your taxi via the GoCatch app and the fare is beyond the minimum of $10. Learn more about earning points through GoCatch.
Hotels 3 Points Over 100,000 hotels in over 50,000 cities. Plus, you can earn Qantas Points when you book with on of Qantas’ 14,000 Frequent Flyer partner hotels.
Chauffeured limousine transfers 3 Points Available to Qantas Valet customers, you can organise Qantas Chauffeur to wait for you when you land at your destination and return you to the airport for your flight home.
Qantas Valet 3 Points Avoid the stress of airport parking and earn points with Valet parking. You can earn up to 3 Qantas Points per $1 spent on Valet parking.

Food and wine

Turn your Pinots into points on your next meal out.

Earn Points with Qantas Points Conditions and description
Qantas Wine 3 Points per $1 spent Sign up to Qantas Wine to earn 1 Qantas Point per $1 while enjoying award-winning and inflight premium wines delivered to your door. If you upgrade to the Premium membership, you can earn up to 3 Points on every dollar spent on wine and events.
Qantas restaurants 100 Points per meal Earn a minimum of 100 Points per meal at over 2,000 restaurants throughout Australia. Visit the Qantas website to browse where you can earn points for your next feed.
Rockpool Dining Up to 2 Qantas Points per $1 2 Qantas Points per $1 for premium and casual dining and 1 Qantas Point per $1 on fast casual dining.

Phone and web

Qantas Frequent Flyers can now earn Qantas Points or Acquire Points across three Vodafone 24 month Qantas Red plans or Qantas Red Business plans. You can earn up to 8,000 Qantas Points when you sign up, though how much you'll earn will depend on the plan you choose.

Vodafone plan type Qantas Points earned
$80 per month 4,000 points
$100 per month 5,000 points
$130 per month 7,500 points

If you apply online rather than in-store, you can also stand to double your points. Customers who sign up online will earn:

Vodafone plan type Qantas Points earned
$80 per month 8,000 points
$100 per month 10,000 points
$130 per month 15,000 points

Exercise and staying active

You can reward yourself with points for staying active when you link your Qantas Frequent Flyer number with the free Qantas Wellbeing app.

Based on your preferences, you can earn points for meeting challenges (such as step, running, cycling or swimming goals) as well as weekly in-app goals (like cycling 45 minutes to work every day for a week). You can also earn points when you check your BMI using the app.

The app also regularly promotes partner offers that allow you to earn bonus points if you sign up with a partnered gym or buy fresh groceries from a partnered retailer. You can also earn points when you refer a friend to sign up to Qantas Wellbeing.

As well as earning points, you can also use the app to track your daily activity and complete health assessments.

Movies

Consider yourself a movie buff? You can earn 2 Qantas Points for every $1 you spend on movie vouchers. You can use the vouchers with the following partners:

Cinema partners Qantas Points per $1 spent Prices
Event Cinemas, BCC Cinemas, Greater Union, Village Cinemas 2 Points Adult vouchers from $14-$15
Child vouchers from $13
Hoyts 2 Points Adult vouchers from $14-$15
Child vouchers from $10
National Cinema Network 2 Points Adult vouchers from $7.50-$15

Business spending

You can earn Qantas Points on business travel and other spending with Qantas Business Rewards. When you book eligible flights with a Qantas Business Rewards account, you'll earn points once through the account and once through individual Qantas Frequent Flyer accounts. As you accumulate points in your Business Rewards account, you can redeem them for business rewards (such as flights or upgrades for business trips) or transfer them to individual Qantas Frequent Flyer accounts to treat your employees. You can also take advantage on exclusive discounts on flights with Qantas Business Rewards. Check out our guide to Qantas Business Rewards for more on how you can reward yourself and your employees.

You can also earn Qantas Points on every $1 you spend with a Qantas business frequent flyer credit card. You can compare business credit cards that are linked to the Qantas Frequent Flyer program and other loyalty schemes on finder.

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How to spend your Qantas Points

1. Claim your Qantas Points for some flight benefits

  • Classic Flight Rewards. If you want to use your points for flights, look at the Classic Flight Rewards to book flights. You can estimate how many points you’ll need for a flight with the Qantas Points calculator. These can be used for flights with Qantas and its partners.
  • Points Plus Pay. If you don’t have enough points to fund your Classic Flight Reward, you can use cash with "Points Plus Pay" to make up the difference.
  • Classic Upgrade Rewards. If you want a taste of luxury, use your points for Classic Upgrade Rewards to upgrade to Premium Economy, Business or First Class. You can use the "Classic Upgrade Reward Calculator" on the Qantas website to determine how many points you’ll need.
  • Bid Now Upgrades. Available by invitation only and for selected Qantas flights, you have the option to bid your points (or a combination of cash and points) to upgrade your flight.

Find out the ins-and-outs of the Airbus A380 Business Class Suite

2. Unlimited access to the Qantas Club

If you want unlimited access to the largest lounge network of any Australian airline, complimentary guest visit each time you travel, departure upgrades and additional baggage allowance, you might like to use your Qantas Points to fund your Qantas Club membership.

Here’s how many points you’ll need to sign up or renew your membership to the Qantas Club.

Type Duration Membership Renewal
Individual 1 year 140,000 points 75,000 points
2 year 215,000 points 150,000 points
4 year 340,000 points 275,000 points
Partner 1 year 85,000 points 50,000 points
2 year 120,000 points 85,000 points
4 year 185,000 points 150,000 points
Guest card 1 year 50,000 points N/A

Whether you’re looking for the latest gadgets, beauty and fashion, homewares or travel and luggage, you can use your Qantas Points to redeem from over 3,000 products. You can also use Points Plus Pay if you’re short on Points.

3. Hotels

You can use your Qantas Points to redeem over 100,000 accommodation options worldwide. Plus, Frequent Flyer customers can also take advantage of exclusive member offers and discounts.

4. Car rentals

Redeem your Qantas Rewards for car rental vouchers with Avis, Budget, Hertz and Thrifty. Make bookings via the Qantas website or quote your Frequent Flyer number at the time of booking to use your points to redeem the voucher.

5. Travel insurance

Use your points to cut back on travel costs and pick up some peace of mind with your Qantas Points. Qantas allows cardholders to redeem their points for travel insurance with QBE Insurance. You can make your booking to claim the insurance via the Qantas website.

6. Auto Rewards

Get automatic perks every month when you sign up for Auto Rewards. This service delivers a Woolworths WISH eGift Card to your inbox every three months. All you need to do is print it off or download it on your phone to redeem your discount at participating Woolworths group stores or online.

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Status Credits and Qantas Frequent Flyer membership levels

As you earn more points, you’ll pick up "Status Credits" which can help you move up the Frequent Flyer membership levels. It’s important to note that Status Credits are different to Qantas Points, so you can’t redeem them for any rewards. Here are some of the perks you can pick up with different membership levels:

  • Silver. Enjoy privileges such as a priority telephone service, complimentary and preferential seat selection as well as priority check-in for domestic and international flights. Members will also get one complimentary invitation to the Qantas Club (which includes a one-visit complimentary Qantas Lounge pass) and a 50% bonus on points earned.
  • Gold. Access an exclusive telephone service, complimentary seat selection with preferential seating as well as priority check-in domestically and internationally. You’ll get priority baggage, check-in and boarding as well as extra checked baggage allowance. You’ll receive complimentary membership of the Qantas Club and domestic and international lounge access. You’ll also receive 75% more Qantas Points.
  • Platinum. Much-like the Silver and Gold, Platinum members can enjoy priority telephone, seating and check-in services. You’ll also receive complimentary membership to the Qantas Club, international upgrades and First Lounge and Business Lounge access. You also receive 100% more Qantas Points.
  • Platinum One. Access Platinum benefits plus a personal team dedicated to you 24/7 when you fly. You can also enjoy exclusive access to extra Qantas Classic Awards seats and you can avoid most fees when booking an Award flight. You’ll also receive 100% more Qantas Points and complimentary Platinum membership for your partner.
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Mistakes to avoid

  • Expired points. Qantas Points will expire if your account is inactive (for example, if you don’t redeem or earn any points) over a period of 18 months. Once your points have expired, you can’t get them back.
  • Forgetting to quote your Frequent Flyer number. Make sure to quote your Frequent Flyer number at the time of booking (whether its flights, car rentals or accommodation, for example) to collect your points.
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How to manage your Qantas Frequent Flyer account

There are a few easy ways you can manage your Qantas Frequent Flyer account:

  • Qantas Frequent Flyer online account. You can log into your Frequent Flyer account using your Membership number, last name and four-digit PIN through the Qantas Frequent Flyer website. Here you can update your account information, manage your Frequent Flyer points, check your Points balance and redeem rewards.
  • Qantas Points app. This app is a free and easy way to keep track of your Qantas balance on-the-go. You can also use the app to book flights, redeem rewards and browse different ways you can earn points. Download the app from iTunes or Google Play.

Qantas frequent flyer phone number

To contact Qantas Frequent Flyer, you can call the Qantas Frequent Flyer Service Centre on 13 11 31 between the hours of 7am and 7pm (AEST) Monday to Saturday. You will also need your Frequent Flyer number and PIN to access your account details.

Enquiry type Contact number
Membership enquiries 13 11 31
Flight Reward & Priority Reservations 13 11 31
Flight bookings 13 13 13
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Images: provided by Qantas

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199 Responses

  1. Default Gravatar
    angelicaMarch 20, 2018

    Please send me a link to transfer my points to my husband.

    • finder Customer Care
      JhezelynMarch 22, 2018Staff

      Hi Angelica,

      Thank you for your comment.

      You can transfer Qantas Frequent Flyer points to family member in two different ways, online or by phone.

      – For online transfers, just log in to your Qantas frequent flyer account, select “Family Transfer” option, enter the recipient’s Frequent Flyer number, their last name and relationship to you, then the number points you’d like to transfer.
      – For transfers via phone, just contact the Frequent Flyer Service Centre and make sure your have the details of your family member’s Qantas Frequent Flyer account handy.

      Refer to this page for more details and steps on how to transfer Qantas points to a family member.

      Regards,
      Jhezelyn

  2. Default Gravatar
    MickiMarch 15, 2018

    How many Qantas FF points can I earn flying Finnair/Qantas return Melbourne/Helsinki in business class?

    • finder Customer Care
      JeniMarch 15, 2018Staff

      Hi Micki,

      Thanks for getting in touch with finder. Upon checking, you can possibly get the minimum points guarantee of 1,400 since you are Flying with Qantas in a business class. In addition, to earn more Qantas points I suggest that you check if your flight is eligible for points before booking or you can also maximise how many points you earn by choosing for flexible Economy fares or booking Premium Economy, Business or First Class seats.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Jeni

  3. Default Gravatar
    BerylOctober 10, 2017

    I wish to submit a hard copy E Ticket for a trip taken this year for which I have not been credited with F/F points. My membership number is 0855010. I need an address to send this.

    • finder Customer Care
      JhezelynOctober 10, 2017Staff

      Hi Beryl,

      Thank you for your comment.

      Yes, you are able to claim missing points. To claim your missing points please log in to your Qantas Frequent Flyer account on Qantas website.

      Regards,
      Jhezelyn

  4. Default Gravatar
    GrinterAugust 23, 2017

    Can I pay my ATO bill with Qantas Cash Mastercard ?

    • finder Customer Care
      LouAugust 23, 2017Staff

      Hi Grinter,

      Thanks for your question.

      You can use the Qantas Cash card wherever Mastercard Prepaid is accepted. This includes both online and in-store where the Mastercard, Maestro or Cirrus sign is displayed.

      While you can use this card to pay the ATO, you will not earn points from said transaction.

      If you are looking for a card that earns points when paying the ATO, you may compare your options here.

      Cheers,
      Anndy

  5. Default Gravatar
    KenJune 29, 2017

    I have spent approximately $540 on my Qantas FF Card over the last 30days, but have only earned 101 FF Points?

    • finder Customer Care
      RenchJune 29, 2017Staff

      Hi Ken,

      Thanks for your inquiry. Please note that we are not affiliated with Qantas or any company we feature on our site and so we can only offer you general advice.

      You should earn 1 point for every $2 you spend on eligible purchases in Australian Dollars and 1 point for every $3 you spend on purchases in a foreign currency. With $540 total of eligible purchases, you should have 270 points. I suggest contacting Qantas directly or go to Qantas official site to inquire about your account.

      Best regards,
      Rench

  6. Default Gravatar
    simonApril 26, 2017

    I have recently been travelling on Jetstar domestic flights 8 times in a two months and I wish to apply for frequent flyer points will I loss them.
    Also how do I apply?

    • Default Gravatar
      ArnoldApril 26, 2017

      Hi Simon,

      Thanks for your inquiry.

      Unfortunately, Points are earned when you use Frequent Flyer Credit Card for the purchase.Please click here for more information regarding the application and everything you need to know about the offer.

      Hope this information helped.

      Cheers,
      Arnold

    • finder Customer Care
      HaroldApril 26, 2017Staff

      Hi Simon,

      Thank you for your inquiry.

      You can check through here a guide on how to apply for Frequently Flyer Membership as wells as the possible points you can earn.

      I hope this information has helped.

      Cheers,
      Harold

  7. Default Gravatar
    DesireeMarch 27, 2017

    Wanting to join the frequent flyer program as we will be travelling a lot in our retirement. However we have already purchased flights through Flight Centre recently for a Domestic flight and International flights. If we join are we able to receive the points on these flights?
    Thank you

    • finder Customer Care
      MayMarch 27, 2017Staff

      Hi Desiree,

      Thank you for your inquiry.

      With Qantas frequent flyer program, you can claim points for any eligible flights you’ve taken up to 30 days before your enrolment date. Please contact Qantas Frequent Flyer Service Centre if you want to claim.

      Cheers,
      May

  8. Default Gravatar
    MrsFebruary 17, 2017

    I like to know how many points I have.

    • finder Customer Care
      LouFebruary 17, 2017Staff

      Hi Anna,

      Thanks for your question.

      Please note that finder.com.au is a financial comparison and information website that helps consumers make better decisions. We are not Qantas.

      To check your Qantas points, please log-in to your frequent flyer account on Qantas website.

      Moreover, your credit card statement will also include the details of how many points you have earned during the billing period.

      Cheers,
      Anndy

  9. Default Gravatar
    DonnaFebruary 1, 2017

    How many points required for flight perth-melbourne return

    • finder Customer Care
      LouFebruary 1, 2017Staff

      Hi Donna,

      Thanks for your question.

      You will need the following points to claim a Classic Flight Reward from Perth to Melbourne and return:
      Economy – 36,000
      Business – 72,000

      Cheers,
      Anndy

  10. Default Gravatar
    CynthiaOctober 24, 2016

    how many status credit points are needed for GOLD.

    How does one earn status credit points?

    • finder Customer Care
      SallyOctober 25, 2016Staff

      Hi Cynthia,

      Thanks for your question.

      You’re required to earn 700 Status Credits within a year (and 600 Status Credits every year thereafter) to reach the Gold tier.

      As well as points, you’ll earn Status Credits when you fly with Qantas and its partners. You can calculate how many Status Credits you can earn on a flight with the Qantas Status Credits calculator.

      I hope this has helped.

      Cheers,

      Sally

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