Qantas has the most popular frequent flyer program in Australia, with over 14.7 million members. You can earn points on flights, hotel bookings and partner products, including purchases you make with a Qantas credit card.
You can redeem Qantas Points for all kinds of rewards, including:
Qantas flights and flights with partner airlines including Qatar Airways, Emirates, Cathay Pacific and Japan Airlines.
Seat upgrades, hire cars, hotels and packages.
Items from the Qantas Marketplace, like gift cards, electronics, appliances, luggage and more from over 1,200 leading brands.
Higher status members also get extra perks such as access to airport lounges, extra checked baggage allowances and preferred seating.
Signing up for Qantas Frequent Flyer membership usually costs a joining fee of $99.50, but Finder has a guide on how you can join for free.
Membership is open to all ages, but those under 18 need a legal guardian's consent. Kids between ages 3-11 can join the Joey Club which comes with more perks that look after families.
Country/territory of residence
Full name (as it appears on your passport or driver's licence/birth certificate)
Contact details including your email address, phone number, street address
Date of birth and mother's maiden name for security questions
A PIN of your choice
The application should only take 5-10 minutes. You'll create the 4-digit PIN you need to log in to your online account and to identify yourself over the phone, so make sure to take note of the password you choose.
Once you've completed your application, you'll receive your Frequent Flyer membership number instantly. You'll need to quote this number every time you book a flight or want to collect frequent flyer points, so note this down somewhere secure.
How can I earn Qantas Frequent Flyer points?
Flights
Earn Qantas Points on all eligible Qantas flights, including low-fare flights. The perks of being a Qantas Frequent Flyer goes beyond just Qantas, allowing you to earn Qantas Points on eligible flights with partner airlines. These include, but are not limited to:
The number of Qantas Points and Status Credits you can earn with partners depends on where you fly, which airline you fly with and the type of fare you select.
You can also maximise how many points you earn by choosing flexible Economy fares or booking Premium Economy, Business or First Class seats. If you're flying with Jetstar, you can earn points when selecting a Starter Plus, Starter Max or Business Max fare bundle. You can also earn points on all eligible Jetstar New Zealand domestic fares.
To ensure members are rewarded adequately, Qantas gives members a "Minimum Points Guarantee" on every Qantas, Jetstar, Jetstar New Zealand and American Airlines flight. To see the minimum number of points you can earn, see the tables below:
You can earn Qantas Points per $1 spent on a credit card and get big bonus points offers when you sign-up for a new card and meet the requirements. For example a card could offer 80,000 bonus Qantas Points when you spend $3,000 in the first 90 days.
Direct earn Qantas credit cards. These are cards that are co-branded with Qantas and automatically deposit your points into your Qantas Frequent Flyer account. Examples of some providers include NAB, American Express, Westpac and Citi. You can opt in (for a fee) to automatically transfer points you earn from Commonwealth Bank and Suncorp rewards programs too.
Indirect earn credit cards. Indirect cards are those that come with their own independent rewards program. You can usually then transfer your rewards points to the available partnered frequent flyer programs.
If you're going to be a loyal Qantas customer, a direct earn credit card could be right for you. If you'd prefer your points to have more flexibility, an indirect card could be a better choice.
The Qantas Pay Card is a prepaid Mastercard that lets you load up to 10 foreign currencies and Australian dollars that you can pay with globally. It doubles as your Qantas Frequent Flyer membership card and also earns Qantas Points for eligible spending in Australia and overseas.
How many points can I earn? 1.5 Qantas Points per AUD$1 on eligible spending in a foreign currency and 1 Qantas Point for every AUD$4 you spend on purchases in Australia.
Where can I use the card? Around the world, where Mastercard is accepted. When you load funds on the card, you can transfer them between Australian dollars and 10 foreign currency wallets. This gives you a way to avoid currency conversion fees in countries including the US, UK, New Zealand and anywhere that accepts Euros.
Earn more Qantas Points when you fuel up, hire a car or book transfers to and from the airport.
Fuel: Earn up to 2 Qantas Points per litre you spend fuelling up at BP and 1 point per $1 spent on eligible in-store products. You just have to join up for the BP Rewards program and connect your account to your Frequent Flyer number.
Car and motorhome rental: Book with Avis or Budget and earn 4 Qantas Points per $1 spent in Australia or 700 Qantas Points per rental when renting overseas. When you rent a motorhome or campervan from Apollo you can earn 1 point per $1 spent during peak seasons and 3 points per $1 spent during off-peak.
Parking: Earn 3 Qantas Points per $1 spent on Qantas Valet parking at Sydney, Melbourne and Auckland airports.
Chauffeured airport transfers: Earn up to 4 Qantas Points per $1 spent with Chauffeur Drive powered by Brunel – you can earn 100 bonus points when you book using the Brunel Worldwide app.
Uber airport transfers: Simply link your Uber and Qantas Frequent Flyer accounts to earn $1 point per every $1 spent on transfers to select airports. You can also claim 200 Qantas Points when you convert 750 Uber Rewards points.
Earn Qantas Points on your accommodation and holiday packages.
Book with Qantas Hotels and partners: When you book with Qantas Hotels directly you can earn 3 Qantas Points per $1 spent. Earn points at the same rate when you book with direct partners.
Book Airbnbs through Qantas: Simply select the Airbnb option on the Qantas Hotels site and you'll find all the available listings. You can earn 1 Qantas Point per $1 spent on Airbnb.
Transfer points from other rewards programs: The earning rate varies between them but members of Choice Privileges, Hilton Honors, IHG Rewards Club, Accor Live Limitless, Marriott Rewards and World of Hyatt rewards programs can all transfer their respective points for Qantas Points.
Book a Luxury Escapes Holiday: Link your Frequent Flyer and Luxury Escapes accounts and you can earn 1 Qantas Point per $1 on eligible vacations.
Qantas's Online Mall lets you earn Qantas Points when shopping online for everything from music, books and high-end fashion to homewares and more. Some of the big brands you can earn points with include:
Earning points on the Qantas Online Mall
Qantas Points per $1 spent
David Jones
5 Points
eBay
1 Points
Net-a-Porter
5 Points
THE ICONIC
2 Points
Apple Store
2 Points
Appliances Online
2 Points
ASOS
3 Points
Bloomingdale's AU
3 Points
Bobbi Brown
6 Points
Bonds
5 Points
Booktopia
2 Points
Myer
2 Points
If you're looking to buy a gift for someone, you may as well earn points along the way. These are some of the bigger brands that have gift cards you can earn points on:
Gift cards
Qantas Points per $1 spent
David Jones
2 Points
iTunes
2 Points
JB HiFi
2 Points
Myer
2 Points
Priceline
2 Points
Turn your Pinots into points on your next meal out.
Earn Points with
Qantas Points
Conditions and description
Qantas Wine
3 Points per $1 spent
Sign up to Qantas Wine to earn 1 Qantas Point per $1 while enjoying award-winning and in-flight premium wines delivered to your door. If you upgrade to the Premium membership, you can earn up to 3 Points on every dollar spent on wine and events.
Qantas restaurants
100 Points per meal
Earn a minimum of 100 Points per meal at over 18,000 restaurants throughout Australia and the world when booking through Quandoo. Visit the Qantas website to browse where you can earn points for your next feed.
Consider yourself a movie buff? You can earn 2 Qantas Points for every $1 you spend on movie vouchers. You can use the vouchers with the following partners:
Cinema partners
Qantas Points per $1 spent
Prices
Event Cinemas, BCC Cinemas, Greater Union, Village Cinemas
2 Points
Adult vouchers from $14-$15 Child vouchers from $13
Hoyts
2 Points
Adult vouchers from $14-$15 Child vouchers from $10
National Cinema Network
2 Points
Adult vouchers from $7.50-$15
Phone and web
Qantas Frequent Flyers can earn up to 20,000 bonus Qantas Points and up to 10 Qantas Points per $1 spent on monthly plan fees with a new Qantas SIM Only Plan from Optus. This offer is available to Qantas Frequent Flyers that are new to Optus or taking out an additional service with Optus.
Energy
You can earn Qantas Points on your power bill with a Qantas Red Plus or Qantas Red Saver plan from Red Energy. You can compare how many points you can earn with the different plans below:
Red Energy plan type
Qantas points earned
Qantas Red Saver
2 Qantas Points per $1 on your electricity and gas bills.
Collect 10,000 bonus points when you start a new electricity contract or 5,000 points for a new gas contract.
Existing Red Energy plans
Link your Qantas Frequent Flyer membership number to your Red Energy account to earn points for paying energy bills on time.
Collect 1,500 bonus points for every successful referral.
Qantas boasts a number of other shopping partners that can help you expand your points balance. Some of the brands you can shop with include:
Other partners
Qantas Points per $1 spent
isubscribe
4 Points
Frequent Flowers
5 Points
In Sky Shopping
1 Point
Fresh
1 Point
Vendome
3 Points
Mad Paws
1 point per $1 or a flat rate of 500 Qantas Points for new customers
Forty Winks
1 Point
Exercise and staying active
Reward yourself with points for staying active when you link your Qantas Frequent Flyer number with the free Qantas Wellbeing app.
Based on your preferences, you can earn points for meeting challenges (such as step, running, cycling or swimming goals) as well as weekly in-app goals (like cycling 45 minutes to work every day for a week). You can also earn points when you check your BMI using the app.
The app also regularly promotes partner offers that allow you to earn bonus points if you sign up with a partnered gym or buy fresh groceries from a partnered retailer. You can also earn points when you refer a friend to sign up to Qantas Wellbeing.
As well as earning points, you can also use the app to track your daily activity and complete health assessments.
Earn Qantas Points on business travel and other spending with Qantas Business Rewards.
When you book eligible flights with a Qantas Business Rewards account, you'll earn points once through the account and once through individual Qantas Frequent Flyer accounts.
As you accumulate points in your Business Rewards account, you can redeem them for business rewards (such as flights or upgrades for business trips) or transfer them to individual Qantas Frequent Flyer accounts to treat your employees.
You can also take advantage of exclusive discounts on flights with Qantas Business Rewards. Check out our guide to Qantas Business Rewards for more on how you can reward yourself and your employees.
We currently don't have that product, but here are others to consider:
How we picked these
Flights are the number one way to spend your Qantas Points.
How many Qantas Frequent Flyer points do I need for a free flight?
Qantas calls its reward seats "Classic Flight Rewards" – the points cost is based on the distance travelled and the type of fare. You can also use points to pay for some Jetstar flights.
The cheapest flight rewards start from 8,000 points (6,400 if redeeming for Jetstar) for up to 600 miles.
Examples of Qantas Points needed for free flights in Australia
Points Plus Pay. If you don't have enough points to fund your Classic Flight Reward, you can use cash with "Points Plus Pay" to make up the difference.
Deal
Cheap Flights to Port Moresby Airport from $255
Fly direct from Australia starting at $255 with Air Niugini, Virgin Australia and Qantas, or hop on a connecting route with Philippine Airlines. T&Cs apply.
Flights aren't the only way to spend your Qantas Points.
1. Unlimited access to the Qantas Club
If you want unlimited access to the largest lounge network of any Australian airline, a complimentary guest visit each time you travel, departure upgrades and additional baggage allowance, you might like to use your Qantas Points to fund your Qantas Club membership.
Here's how many points you'll need to sign up or renew your membership to the Qantas Club:
Type
Duration
Membership
Renewal
1 year
140,000 points
75,000 points
Individual
2 year
215,000 points
150,000 points
4 year
340,000 points
275,000 points
1 year
85,000 points
50,000 points
Partner
2 year
120,000 points
85,000 points
4 year
185,000 points
150,000 points
Guest card
1 year
50,000 points
N/A
Whether you're looking for the latest gadgets, beauty and fashion, homewares or travel and luggage, you can use your Qantas Points to redeem from over 3,000 products. You can also use Points Plus Pay if you're short on Points.
2. Hotels
You can use your Qantas Points to redeem over 100,000 accommodation options worldwide. Plus, Frequent Flyer customers can also take advantage of exclusive member offers and discounts.
3. Car rentals
Redeem your Qantas Rewards for car rental vouchers with Avis, Budget, Hertz and Thrifty. Make bookings via the Qantas website or quote your Frequent Flyer number at the time of booking to use your points to redeem the voucher.
4. Auto Rewards
Get automatic perks every month when you sign up for Qantas Auto Rewards. This service delivers a Woolworths WISH eGift Card to your inbox every 3 months. All you need to do is print it off or download it on your phone to redeem your discount at participating Woolworths group stores or online.
Your points balance determines the value of the gift card.
Points required
Gift card value
750
$5
1,500
$10
2,250
$15
3,000
$20
5. Shopping at Kogan.com
You can both earn and redeem your Qantas Points when you shop on Kogan.com. You can redeem 4,000 Qantas Points for $20 off your shop at the checkout. You can only redeem your points in increments of 4,000 for a minimum of $20.
Can you use Qantas Frequent Flyer points to upgrade to business class?
Yes, Qantas Frequent Flyers can use their Qantas Points to request an upgrade to business class on flights they've already booked.
There are 2 kinds of upgrades:
Classic Upgrade Rewards. If you want a taste of luxury, use your points for Classic Upgrade Rewards to upgrade to Premium Economy, Business or First Class. You can use the "Classic Upgrade Reward Calculator" on the Qantas website to determine how many points you'll need.
Bid Now Upgrades. Available by invitation only and for selected Qantas flights, you have the option to bid your points (or a combination of cash and points) to upgrade your flight.
Request is the operative word with upgrades. While you can request an upgrade where one is available, it doesn't necessarily mean you'll be approved. This is because there might be just a few seats free and factors such as when you booked, your Qantas Frequent Flyer status and the fare class can all play a role.
The Qantas Points required for an upgrade to business are different between domestic and international fares.
The value of your Qantas Points depends on the rewards you're redeeming them for. Generally, redeeming your points for flights and travel upgrades will offer better value for your money than spending them on merchandise or gift cards. You can see our guide to how much a Qantas Point is worth for more information to get the most out of your frequent flyer haul.
Our expert says
"Looking for maximum points value? Check out Qantas flights into regional Australia. These offer great value - often they're only 8,000 Qantas Points (plus carrier charges) but the tickets themselves are routinely $200 or more one way. "
Here are a few examples of the value you can get from rewards offered from the Qantas Marketplace:
Reward
Qantas Points needed
Reward value in dollars
Value per 1,000 points
iPhone 12 mini Purple 256 GB
208,520
$1,199
$5.75
David Jones Physical Gift Card
9,530
$50
$5.25
KitchenAid KSM175 Stand Mixer
165,040
$929
$5.75
Ticketek Digital Gift Card
41,410
$200
$4.83
Dyson Light Ball Multi Floor+ upright vacuum
104,170
$599
$5.75
DeLonghi Vertuo Next Solo
43,300
$249
$5.75
Can you buy extra Qantas Frequent Flyer points?
Yes, if you know what reward you want to redeem but you're a few points short, you have the option of buying Qantas Points.
You can purchase Qantas Points in blocks of 1,000 (up to a maximum of 150,000 points). You can do this 4 times a year.
As of 1 September 2021, you can buy 1,000 points for $56. See our guide on how to buy Qantas Points for information including the full list of costs up to 150,000 points.
How do Qantas Frequent Flyer's status credits and status tiers work?
As you earn more points, you'll pick up "Status Credits" which can help you move up the Qantas Frequent Flyer membership levels. It's important to note that Status Credits are different to Qantas Points, so you can't redeem them for any rewards.
The Qantas Frequent Flyer program has 5 membership tiers:
Bronze membership is the start of your Qantas Frequent Flyer journey. Being a Bronze member entitles you to:
Earn Qantas points on flights and on other purchases.
Earn Status Credits on eligible flights.
Spend points on Classic Flight Rewards and Classic Upgrade Rewards.
Shop at the Rewards Store.
Use Points Plus pay to spend points instead of cash on flights, hotels and more.
Track all bookings via "My account" in the Qantas App.
You'll earn Qantas Points at the standard rates at entry-level Bronze status. You're not required to maintain any number of status credits or take eligible flights per year.
Platinum One membership is the pinnacle of Qantas Frequent Flyer status. The exact number of Platinum One members hasn't been revealed.
This exclusive level of membership entitles you to the following benefits, as well as those available to lower status tier members.
Earn 100% more Qantas Points on all eligible Qantas flights.
Complimentary Platinum membership for a partner.
Highest upgrade priority.
24/7 Priority Telephone Service and Platinum One Team service.
Priority upgrade for family members (when you use your points).
Exclusive access to extra Qantas Classic Flight Reward seats.
No "Award Assistance Fees" for reward flight bookings.
No booking fees on new Qantas bookings made with points or cash.
No fee for transferring points to family members.
Fee free earlier flights when travelling on eligible flexible domestic Qantas fares.
Complimentary extra leg room seating.
A bonus 75,000 points for reaching 5,000 Status Credits on Qantas and Jetstar flights in 1 membership year.
A bonus 100,000 points for reaching 7,000 Status Credits on Qantas and Jetstar flights in 1 membership year.
Complimentary access to Sydney Museum's MCA Lounge for you and your guests.
Complimentary Premium Qantas Golf Club membership.
Complimentary Premium Qantas Wine membership.
Invitations to special events and experiences.
Exclusive privileges with MONA.
Double Qantas Points at participating Qantas Restaurants.
Number of status credits required: 3,600 in a membership year (at least 2,700 credits must be those with a Qantas flight number on your ticket)
Number of flights required to take: At least 4 in membership year
Additionally you must retain at least 3,600 status credits (of which 2,700 earned on flights with a Qantas number on your ticket) by the end of your membership year. Otherwise, you'll revert to Platinum status.
Business Ascent and Ascent Premium program cardholders can transfer 2 Membership Rewards points for 1 Qantas Point.
ANZ Business Rewards
Business Rewards members can transfer 2 Reward Points for 1 Qantas Point.
Commonwealth Bank Awards
Opt-in and pay a $30 annual service fee to set up Qantas Frequent Flyer Direct. All future CommBank Awards points will be automatically transferred at the end of each month at a rate of 1 Qantas Point for every 2.5 Awards points.
Suncorp Bank Rewards
Suncorp Platinum members can opt-in and pay an annual service fee of $49 to set up Qantas Frequent Flyer Direct. All future Suncorp reward points will be transferred automatically at a rate of 1.25 Qantas Points per reward point (1 Qantas Point per reward point for Suncorp Business).
Transferring hotel points to Qantas points
Some hotel loyalty programs will let you earn Qantas points directly instead of hotel reward points.
3 Qantas Points = $1 spent for hotel stays (except Classic Hotel Rewards) booked through Qantas hotels.
6 Qantas Points = $1 spent when booking offers at Qantas Luxury Hotels.
A minimum of 5,000 Qantas Points is required to use points. Points cannot be earned or used for additional charges and extras (e.g. cots and breakfasts).
Points cannot be earned on Classic Hotel Rewards.
Hilton Honors
10,000 points = 1,500 Qantas Points (Bookings made through Hilton Hotels).
$1 spent = 3 Qantas Points (Bookings made through Qantas Hotels).
A minimum of 10,000 Hilton Honors Points must be transferred per conversion. Transfers are made in increments of 10,000 Hilton Honors Points.
Up to 1,000 points per stay outside Australia at eligible hotels and resorts.
A member cannot earn Qantas Points for another guest's stay. Qantas Points cannot be split between 2 or more members occupying the same room. IHG Rewards Club points and Qantas Points cannot be collected for the same stay unless a special promotion or offer allows it.
Accor Live Limitless
1 ALL point = 1 Qantas Point.
No minimum number of ALL points is required for conversion to Qantas Points if the ALL member's account is set to automatic conversion. The converted Qantas Points cannot be reversed, refunded or converted to any other reward option.
Marriott Bonvoy
Between 1 and 2 Qantas Points per US$1 spent at participating hotels.
3 Marriott Bonvoy points = 1 Qantas Point.
As an added bonus, 5,000 Qantas points is awarded for every 60,000 Marriot Bonvoy points converted.
A Marriot Bonvoy member can transfer up to a maximum of 100,000 Points per calendar year to their Qantas account as long as both accounts are in good standing. Each of these accounts must have been open for at least 30 days with qualifying activity or 90 days without qualifying activity.
Airbnb
1 Qantas Point = $1 spent per booking on the Qantas Airbnb page.
500 bonus Qantas Points will be awarded to Qantas Frequent Flyer members who make their first Airbnb booking on the Qantas Airbnb page.
Qantas Points cannot be split between 2 or more members booking the same room. Some accommodation providers may not allow combining rewards with any other offer. Members will not be able to redeem or earn points on additional charges paid to the accommodation provider for extras.
Luxury Escapes
1 Qantas point = $1 spent on eligible holidays.
Qantas Points will not be earned on cancelled bookings. In case of cancellation, any points used will not be re-credited to the member's Qantas Frequent Flyer account. Instead, Luxury Escapes will refund the member with an equivalent dollar amount in Luxury Escapes credit.
Radisson Rewards
1 Qantas Point = 10 Radisson Rewards points.
Standard redemptions occur in increments of 2,000 points. A Radisson Rewards member who sets their profile to automatically earn Qantas Frequent Flyer miles will have all their points converted once the account accumulates 10,000 Radisson Rewards points.
Swiss-Belhotel International
3 Qantas Points = $1 spent within Australia.
1 Qantas Point = US$1 spent outside Australia.
To earn points for different stays in the same hotel, a minimum of a 24-hour gap is required between each stay. Blackout dates apply.
World of Hyatt
1 stay = 1,000 Qantas Points (Australia and New Zealand).
1 stay = 600 Qantas Points (Overseas hotels).
1 Qantas Point = 2.5 World of Hyatt points at participating properties.
A minimum of 5,000 points is required to get started. Additional points are converted in 1,250 increments.
Common mistakes to avoid and things to keep in mind
Forgetting to quote your Frequent Flyer number. Make sure to quote your Frequent Flyer number at the time of booking (whether its flights, car rentals or accommodation, for example) to collect your points.
Redeeming your points for the wrong reward. How you should spend your points will depend on your personal preferences, but some rewards redemptions will offer better value for your money than others. It all comes down to how much 1 point is worth. Learn more about how much Qantas Points are worth.
Letting your points expire. Learn more below.
Airline loyalty vs budget fares. To accrue the most frequent flyer points, you'll need to fly nearly always with Qantas or its partners – this might mean paying more than if you were to fly with budget airlines.
Credit card bonuses. Credit cards that earn points typically offer a sign-up bonus. Spend the required amount during a certain period and you'll be rewarded heavily.
Bonus promotions. Keep your ears to the ground for bonus transfer promotions. There are times when you can earn more Qantas Points for transferring points from a credit card.
Frequently asked questions
Do Qantas Frequent Flyer points expire?
Yes. Your Qantas Points will expire if your account is inactive. Your account is rendered inactive if you don't redeem or earn any points for 18 months.
That 18-month timeframe resets any time you register activity. To work out when your points expire, check your account history.
Qantas will send you an email once your account has been dormant for 12 months and another 45 days before your points are due to expire.
Yes. If you've lost thousands of precious points, there is a way to get all of them back. How do you recover expired Qantas Points? It's called the Qantas Points Challenge.
To complete the challenge you must:
Contact Qantas within 6 months of your points expiring.
Earn 2,500 Qantas Points within 3 months. The 2,500 points must come from at least 2 different sources.
Once that's done, Qantas will reinstate the lost points.
Does Qantas Frequent Flyer offer family points pooling?
No. While Qantas allows you to transfer points to family members, it doesn't allow family pooling like Velocity Frequent Flyer and some other programs.
How can I claim missing Qantas Frequent Flyer points?
Claiming points is a straightforward process:
Log onto your Qantas Frequent Flyer account. Enter your flight details and documentation from the flight (e.g. boarding pass).
You must make your claim within 12 months of travel. A claim for points from a Qantas flight can take up to 3 business days to process. Claims for points from partners can take up to 28 business days to process.
All claims requests successful or otherwise are shown in your activity statement on your online Qantas Frequent Flyer account.
Amy is an experienced journalist with over 16 years of experience, contributing to major publications like Money Magazine, The Sydney Morning Herald, and ABC News Australia. Specialising in personal finance, she frequently appeared in media outlets and on radio. Amy holds a Bachelor of Arts in Journalism and Drama from Griffith University and earned RG146 certifications in Tier 1 Generic Knowledge and Tier 2 General Advice Deposit Products, ensuring her expertise is grounded in current financial regulations. Amy was Finder's Senior Writer for Credit Cards from 2016 to 2024. See full bio
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I cannot find my Frequent Flyer Card. Can I request a new one and find my membership details?
Finder
SarahAugust 9, 2024Finder
Hi Ian,
Yes, if you know your online login details, you can find your frequent flyer details there. If not you can call Qantas customer service on 13 11 31 and they can help you with this.
Best of luck!
OliveMarch 19, 2024
I have been a member of Frequent Flyers for many years but at the moment I cannot access the page. I need to know how many points I have but over a month ago I was locked out. How can I get in touch ? Is there a phone number I can ring?
Finder
SarahMarch 20, 2024Finder
Yes, you can call Qantas frequent flyers on 13 11 31.
LizMarch 15, 2023
I am moving into a new home and want to set it up with as many potential Qantas points as possible (ie, Red Energy etc) What are the options are available to me for a typical household?
thanx
Finder
AmyMarch 20, 2023Finder
Hi Liz,
As well as Red Energy, Qantas Frequent Flyer has a partnership with Optus for 3 different SIM-only plans. If you shop at Woolworths, Big W or any other Everyday Rewards partners, you can also transfer Everyday Rewards points to your Qantas Frequent Flyer account at a rate of 2:1. You could also consider a Qantas Frequent Flyer credit card to pay for household items. There are more details of ways to earn points in this guide – or you can check your Qantas Frequent Flyer account for other offers. I hope that helps.
KylienOctober 24, 2019
I have frequent flyer card but don’t know how man6 points I’ve got on it
NikkiOctober 25, 2019
Hi Kylien,
Thanks for your comment. To check your frequent flyer points, log in to your account on the Qantas Frequent Flyer website using your log in details. You can also check the Qantas Shopping Online Mall, update your details and etc.
Hope this helps!
Best,
Nikki
SalahadinAugust 23, 2019
I will be travelling with Qatar Air. I have lost my Frequent Flyer particulars. What can I do?
Thanks!
Finder
JeniAugust 24, 2019Finder
Hi Salahadin,
Thank you for getting in touch with Finder.
Qantas is a member of oneworld Alliance where Qatar Airways is one its members. If you are a Qantas Frequent Flyer and have lost all info, please visit Qantas official page or ring them directly to claim missing points and learn more on how you may obtain your QFF info.
This guide sums up the five Qantas Frequent Flyer tiers and the increasing number of benefits you receive as you move up a notch to the next status level.
How to earn Qantas Points on corporate flights and purchases with the Qantas Business Rewards program.
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I cannot find my Frequent Flyer Card. Can I request a new one and find my membership details?
Hi Ian,
Yes, if you know your online login details, you can find your frequent flyer details there. If not you can call Qantas customer service on 13 11 31 and they can help you with this.
Best of luck!
I have been a member of Frequent Flyers for many years but at the moment I cannot access the page. I need to know how many points I have but over a month ago I was locked out. How can I get in touch ? Is there a phone number I can ring?
Yes, you can call Qantas frequent flyers on 13 11 31.
I am moving into a new home and want to set it up with as many potential Qantas points as possible (ie, Red Energy etc) What are the options are available to me for a typical household?
thanx
Hi Liz,
As well as Red Energy, Qantas Frequent Flyer has a partnership with Optus for 3 different SIM-only plans. If you shop at Woolworths, Big W or any other Everyday Rewards partners, you can also transfer Everyday Rewards points to your Qantas Frequent Flyer account at a rate of 2:1. You could also consider a Qantas Frequent Flyer credit card to pay for household items. There are more details of ways to earn points in this guide – or you can check your Qantas Frequent Flyer account for other offers. I hope that helps.
I have frequent flyer card but don’t know how man6 points I’ve got on it
Hi Kylien,
Thanks for your comment. To check your frequent flyer points, log in to your account on the Qantas Frequent Flyer website using your log in details. You can also check the Qantas Shopping Online Mall, update your details and etc.
Hope this helps!
Best,
Nikki
I will be travelling with Qatar Air. I have lost my Frequent Flyer particulars. What can I do?
Thanks!
Hi Salahadin,
Thank you for getting in touch with Finder.
Qantas is a member of oneworld Alliance where Qatar Airways is one its members. If you are a Qantas Frequent Flyer and have lost all info, please visit Qantas official page or ring them directly to claim missing points and learn more on how you may obtain your QFF info.
I hope this helps.
Thank you and have a wonderful day!
Cheers,
Jeni