Our 2022 guide to the Qantas Frequent Flyer program

Earn more points and travel rewards sooner with this guide to the Qantas Frequent Flyer program, including how to join for free.

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Qantas has the most popular frequent flyer program in Australia, boasting over 12 million members. Earn points on flights and other exclusive products, including those purchases you make with a Qantas credit card.

As you earn more points, you'll advance up the Qantas status levels and unlock even more benefits.

Start earning Qantas Points today, which can be spent on things like:

  • Qantas flights, including flights from Qantas partners such as Qatar Airways, Emirates, Cathay Pacific and Japan Airlines.
  • Rewards from the Qantas Store – there are over 8,000 products available like electronics, appliances, luggage and more from leading brands.
  • Seat upgrades, hiring cars, hotels and packages.

Higher status members earn extra perks for things such as access to airport lounges, extra checked baggage allowances and preferred seating.

How do you join the Qantas Frequent Flyer program?

Signing up for Qantas Frequent Flyer membership usually costs a joining fee of $99.50, but we know how you can join the program for free.

Membership is open to all ages, those under 18 just need a legal guardian's consent. Kids between ages 3-11 join the Joey Club which comes with more perks that look after families.

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How you can earn Qantas Frequent Flyer points

Flights

Earn Qantas Points on all eligible Qantas flights, including low-fare flights. The perks of being a Qantas Frequent Flyer goes beyond just Qantas, allowing you to earn Qantas Points on eligible flights with partner airlines. These include, but are not limited to:
  • British Airways
  • Cathay Pacific
  • Fiji Airways
  • Finnair
  • Japan Airlines
  • Jetstar
  • LATAM
  • WestJet

Credit cards

You can earn Qantas Points per dollar spent and even earn bonus points on some credit cards (so long as you meet certain criteria – this typically includes a minimum spend during the first months you receive the card).

There are 2 main ways you can earn points through a credit card:

  1. Direct earn Qantas credit cards. These are cards that are co-branded with Qantas and automatically deposit your points into your Qantas Frequent Flyer account. Examples of some providers include NAB, American Express, Westpac and Citi. You can opt in (for a fee) to automatically transfer points you earn from Commonwealth Bank and Suncorp rewards programs too.
  2. Indirect earn credit cards. Indirect cards are those that come with their own independent rewards program. You can usually then transfer your rewards points to the available partnered frequent flyer programs.

If you're going to be a loyal Qantas customer, a direct earn credit card could be right for you. If you'd prefer your points to have more flexibility, an indirect card could be a better choice.

Compare Qantas credit cards

Cars

Earn more Qantas Points when you fuel up, hire a car or book transfers to and from the airport.
  • Fuel: Earn up to 2 Qantas Points per litre you spend fuelling up at BP and 1 point per $1 spent on eligible in-store products. You just have to join up for the BP Rewards program and connect your account to your Frequent Flyer number.
  • Car and motorhome rental: Book with Avis or Budget and earn 4 Qantas Points per $1 spent in Australia or 700 Qantas Points per rental when renting overseas. When you rent a motorhome or campervan from Apollo you can earn 1 point per $1 spent during peak seasons and 3 points per $1 spent during off-peak.
  • Parking: Earn 3 Qantas Points per $1 spent on Qantas Valet parking at Sydney, Melbourne and Auckland airports. Valet services may be closed at some airports due to COVID-19.
  • Chauffeured airport transfers: Earn up to 4 Qantas Points per $1 spent with Chauffeur Drive powered by Brunel – you can earn 100 bonus points when you book using the Brunel Worldwide app.
  • Uber airport transfers: Simply link your Uber and Qantas Frequent Flyer accounts to earn $1 point per every $1 spent on transfers to select airports. You can also claim 200 Qantas Points when you convert 750 Uber Rewards points.

Find out more about earning Qantas Points on car rentals

Hotels and holidays

Earn Qantas Points on your accommodation and holiday packages.
  • Book with Qantas Hotels and partners: When you book with Qantas Hotels directly you can earn 3 Qantas Points per $1 spent. Earn points at the same rate when you book with direct partners.
  • Book Airbnbs through Qantas: Simply select the Airbnb option on the Qantas Hotels site and you'll find all the available listings. You can earn 1 Qantas Point per $1 spent on Airbnb.
  • Transfer points from other rewards programs: The earning rate varies between them but members of Choice Privileges, Hilton Honors, IHG Rewards Club, Accor Live Limitless, Marriott Rewards and World of Hyatt rewards programs can all transfer their respective points for Qantas Points.
  • Book a Luxury Escapes Holiday: Link your Frequent Flyer and Luxury Escapes accounts and you can earn 1 Qantas Point per $1 on eligible vacations.

How to earn Qantas Points at hotels

Shopping and utilities

Qantas's Online Mall lets you earn Qantas Points when shopping online for everything from music, books and high-end fashion to homewares and more. Some of the big brands you can earn points with include:

Earning points on the Qantas Online MallQantas Points per $1 spent
David Jones5 Points
eBay1 Points
Net-a-Porter5 Points
THE ICONIC2 Points
Apple Store2 Points
Appliances Online2 Points
ASOS3 Points
Bloomingdale's AU3 Points
Bobbi Brown6 Points
Bonds5 Points
Booktopia2 Points
Myer2 Points

If you're looking to buy a gift for someone, you may as well earn points along the way. These are some of the bigger brands that have gift cards you can earn points on:

Gift cardsQantas Points per $1 spent
David Jones2 Points
iTunes2 Points
JB HiFi2 Points
Myer2 Points
Priceline2 Points

Turn your Pinots into points on your next meal out.

Earn Points withQantas PointsConditions and description
Qantas Wine3 Points per $1 spentSign up to Qantas Wine to earn 1 Qantas Point per $1 while enjoying award-winning and in-flight premium wines delivered to your door. If you upgrade to the Premium membership, you can earn up to 3 Points on every dollar spent on wine and events.
Qantas restaurants100 Points per mealEarn a minimum of 100 Points per meal at over 18,000 restaurants throughout Australia and the world when booking through Quandoo. Visit the Qantas website to browse where you can earn points for your next feed.

Consider yourself a movie buff? You can earn 2 Qantas Points for every $1 you spend on movie vouchers. You can use the vouchers with the following partners:

Cinema partnersQantas Points per $1 spentPrices
Event Cinemas, BCC Cinemas, Greater Union, Village Cinemas2 PointsAdult vouchers from $14-$15
Child vouchers from $13
Hoyts2 PointsAdult vouchers from $14-$15
Child vouchers from $10
National Cinema Network2 PointsAdult vouchers from $7.50-$15

Phone and web

Qantas Frequent Flyers can now earn Qantas Points or Acquire Points across 3 Vodafone 24-month Qantas Red plans or Qantas Red Business plans. You can earn up to 8,000 Qantas Points when you sign up, though how much you'll earn will depend on the plan you choose.

Vodafone plan typeQantas Points earned
$80 per month4,000 points
$100 per month5,000 points
$130 per month7,500 points

If you apply online rather than in-store, you can also stand to double your points. Customers who sign up online will earn:

Vodafone plan typeQantas Points earned
$80 per month8,000 points
$100 per month10,000 points
$130 per month15,000 points

Energy

You can earn Qantas Points on your power bill with a Qantas Red Plus or Qantas Red Saver plan from Red Energy. You can compare how many points you can earn with the different plans below:

Red Energy plan typeQantas points earned
Qantas Red Plus7 Qantas Points per $1 spent on electricity and gas bills.

Collect 10,000 bonus points when you start a new electricity contract or 5,000 points for a new gas contract.

Qantas Red Saver2 Qantas Points per $1 on your electricity and gas bills.

Collect 10,000 bonus points when you start a new electricity contract or 5,000 points for a new gas contract.

Find out how to earn Frequent Flyer points on utilities

Qantas boasts a number of other shopping partners that can help you expand your points balance. Some of the brands you can shop with include:

Other partnersQantas Points per $1 spent
isubscribe4 Points
Frequent Flowers5 Points
In Sky Shopping1 Point
Fresh1 Point
Vendome3 Points
Mad Paws1 point per $1 or a flat rate of 500 Qantas Points for new customers
Forty Winks1 Point

Exercise and staying active

Reward yourself with points for staying active when you link your Qantas Frequent Flyer number with the free Qantas Wellbeing app.

Based on your preferences, you can earn points for meeting challenges (such as step, running, cycling or swimming goals) as well as weekly in-app goals (like cycling 45 minutes to work every day for a week). You can also earn points when you check your BMI using the app.

The app also regularly promotes partner offers that allow you to earn bonus points if you sign up with a partnered gym or buy fresh groceries from a partnered retailer. You can also earn points when you refer a friend to sign up to Qantas Wellbeing.

As well as earning points, you can also use the app to track your daily activity and complete health assessments.

Qantas Health Insurance members earn more points.

Business

Earn Qantas Points on business travel and other spending with Qantas Business Rewards.

When you book eligible flights with a Qantas Business Rewards account, you'll earn points once through the account and once through individual Qantas Frequent Flyer accounts.

As you accumulate points in your Business Rewards account, you can redeem them for business rewards (such as flights or upgrades for business trips) or transfer them to individual Qantas Frequent Flyer accounts to treat your employees.

You can also take advantage of exclusive discounts on flights with Qantas Business Rewards. Check out our guide to Qantas Business Rewards for more on how you can reward yourself and your employees.

Compare Qantas Frequent Flyer credit cards

Name Product Bonus points Rewards program Rewards points per $ spent Purchase rate Annual fee
Citi Premier Qantas Card
100,000
Qantas Frequent Flyer
0.5
21.49% p.a.
$175 annual fee for the first year ($350 p.a. thereafter)
Get 100,000 bonus Qantas Points when you spend $4,000 in the first 90 days and a first-year annual fee discount.
Qantas American Express Ultimate Card
100,000
Qantas Frequent Flyer
1.25
20.74% p.a.
$450
Receive 100,000 bonus Qantas Points when you spend $3,000 in the first 3 months. Plus, a yearly $450 Travel Credit.
Qantas Premier Platinum
90,000
Qantas Frequent Flyer
1
19.99% p.a.
$199 annual fee for the first year ($299 p.a. thereafter)
Earn 90,000 bonus Qantas Points when you spend $3,500 in the first 3 months and save with a reduced first-year annual fee.
ANZ Frequent Flyer Black
130,000
Qantas Frequent Flyer
1
20.24% p.a.
$425
Cashrewards Max benefit. Up to 130,000 bonus Qantas Points (100k first year, 30k second year) and $255 back when you meet the spend criteria.
NAB Qantas Rewards Signature Card
110,000
Qantas Frequent Flyer
1
19.99% p.a.
$295 annual fee for the first year ($395 p.a. thereafter)
Earn up to 110,000 bonus Qantas Points (90,000 when you spend $3,000 in the first 60 days and 20k after 12 months).
American Express Qantas Business Rewards Card
150,000
Qantas Business Rewards
1.25
0% p.a.
$0 annual fee for the first year ($450 p.a. thereafter)
ABN holders w/ $75,000 revenue. Get 150,000 bonus Qantas Points when you spend $3,000 in the first 2 months. Plus, save with a $0 annual fee for the first year.
ANZ Frequent Flyer Platinum
70,000
Qantas Frequent Flyer
0.75
20.24% p.a.
$0 annual fee for the first year ($295 p.a. thereafter)
Now offering Cashrewards Max. Receive 70,000 bonus Qantas Points when you spend $2,500 on eligible purchases within 3 months. Plus, a $0 first-year annual fee.
Qantas American Express Discovery Card
N/A
Qantas Frequent Flyer
0.75
20.74% p.a.
$0
Save with a $0 annual fee for the life of the card plus uncapped Qantas Points on your purchases.
NAB Qantas Rewards Premium Card
65,000
Qantas Frequent Flyer
0.66
19.99% p.a.
$250
Get 65,000 bonus Qantas Points when you spend $2,500 in the first 60 days and free Qantas Frequent Flyer membership.
NAB Qantas Business Signature Card
100,000
Qantas Frequent Flyer
0.66
18.5% p.a.
$295
Receive 100,000 bonus Qantas Points when you spend $4,000 on everyday business purchases in the first 60 days. ABN required.
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Compare up to 4 providers

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Flights are the number one way to spend your Qantas Points.

How many Qantas Frequent Flyer points do I need for a free flight?

Qantas calls its reward seats "Classic Flight Rewards" – the points cost is based on the distance travelled and the type of fare. You can also use points to pay for some Jetstar flights.

The cheapest flight rewards start from 8,000 points (6,400 if redeeming for Jetstar) for up to 600 miles.

Examples of Qantas Points needed for free flights in Australia

Departure cityPoints required for a return Qantas flight
Alice Springs24,000
Brisbane24,000
Cairns28,800
Darwin36,000
Gold Coast19,200
Melbourne16,000
Perth36,000
Sydney24,000
Departure cityPoints required for a return Qantas flight
Adelaide36,000
Alice Springs24,000
Cairns24,000
Darwin36,000
Gold Coast24,000
Melbourne24,000
Perth36,000
Sydney16,000
Departure cityPoints required for a return Qantas flight
Adelaide16,000
Alice Springs24,000
Brisbane24,000
Cairns36,000
Darwin36,000
Gold Coast24,000
Perth36,000
Sydney16,000
Departure cityPoints required for a return Qantas flight
Adelaide36,000
Alice Springs36,000
Brisbane36,000
Cairns28,800
Darwin36,000
Gold Coast28,800
Melbourne36,000
Sydney36,000
Departure cityPoints required for a return Qantas flight
Adelaide24,000
Alice Springs36,000
Brisbane16,000
Cairns36,000
Darwin36,000
Gold Coast16,000
Melbourne16,000
Perth36,000
Departure cityPoints required for a return Qantas flight
Adelaide36,000
Alice Springs40,600
Brisbane36,000
Cairns36,000
Darwin40,600
Gold Coast28,800
Melbourne36,000
Perth40,600
Sydney36,000
Departure cityPoints required for a return Qantas flight
Adelaide132,400
Alice Springs156,400
Brisbane132,400
Melbourne132,400
Perth116,700
Sydney132,400
Departure cityPoints required for a return Qantas flight
Adelaide100,600
Alice Springs89,000
Brisbane100,600
Cairns129,400
Gold Coast148,400
Melbourne132,400
Perth132,400
Sydney166,800
Departure cityPoints required for a return Qantas flight
Adelaide54,600
Alice Springs63,000
Brisbane45,000
Melbourne90,000
Perth75,600
Sydney75,600

Points Plus Pay. If you don't have enough points to fund your Classic Flight Reward, you can use cash with "Points Plus Pay" to make up the difference.

How many frequent flyer points do you need for a flight in Australia

Deal

Up to 50% off Qantas flights

Expires 28 Feb 2022
Available on flights until 28 February 2022 to destinations including Sunshine Coast, Gold Coast, Hobart, Adelaide, Hamilton Island, Cairns, Darwin, Broome and more.
Deal

Sunshine Coast flights from $89 each way

Expires 28 Feb 2022
Available on Qantas flights until 28 February 2022. Sample fare departs from Sydney. Other flights depart from Melbourne and Canberra. T&Cs apply.
Deal

Flights from $96 each way with Qantas

Expires 31 Mar 2022
Available on flights between Sydney and Melbourne from November 2021 – March 2022. T&Cs apply.

Other ways to spend your Qantas Points

Flights aren't the only way to spend your Qantas Points.

1. Unlimited access to the Qantas Club

If you want unlimited access to the largest lounge network of any Australian airline, a complimentary guest visit each time you travel, departure upgrades and additional baggage allowance, you might like to use your Qantas Points to fund your Qantas Club membership.

Here's how many points you'll need to sign up or renew your membership to the Qantas Club:

TypeDurationMembershipRenewal
1 year140,000 points75,000 points
Individual2 year215,000 points150,000 points
4 year340,000 points275,000 points
1 year85,000 points50,000 points
Partner2 year120,000 points85,000 points
4 year185,000 points150,000 points
Guest card1 year50,000 pointsN/A

Whether you're looking for the latest gadgets, beauty and fashion, homewares or travel and luggage, you can use your Qantas Points to redeem from over 3,000 products. You can also use Points Plus Pay if you're short on Points.

2. Hotels

You can use your Qantas Points to redeem over 100,000 accommodation options worldwide. Plus, Frequent Flyer customers can also take advantage of exclusive member offers and discounts.

3. Car rentals

Redeem your Qantas Rewards for car rental vouchers with Avis, Budget, Hertz and Thrifty. Make bookings via the Qantas website or quote your Frequent Flyer number at the time of booking to use your points to redeem the voucher.

4. Auto Rewards

Get automatic perks every month when you sign up for Qantas Auto Rewards. This service delivers a Woolworths WISH eGift Card to your inbox every 3 months. All you need to do is print it off or download it on your phone to redeem your discount at participating Woolworths group stores or online.

Your points balance determines the value of the gift card.

Points requiredGift card value
750$5
1,500$10
2,250$15
3,000$20

5. Shopping at Kogan.com

You can both earn and redeem your Qantas Points when you shop on Kogan.com. You can redeem 4,000 Qantas Points for $20 off your shop at the checkout. You can only redeem your points in increments of 4,000 for a minimum of $20.

Can you use Qantas Frequent Flyer points to upgrade to business class?

Yes, Qantas Frequent Flyers can use their Qantas Points to request an upgrade to business class on flights they've already booked.

There are 2 kinds of upgrades:

Classic Upgrade Rewards. If you want a taste of luxury, use your points for Classic Upgrade Rewards to upgrade to Premium Economy, Business or First Class. You can use the "Classic Upgrade Reward Calculator" on the Qantas website to determine how many points you'll need.

Bid Now Upgrades. Available by invitation only and for selected Qantas flights, you have the option to bid your points (or a combination of cash and points) to upgrade your flight.

Request is the operative word with upgrades. While you can request an upgrade where one is available, it doesn't necessarily mean you'll be approved. This is because there might be just a few seats free and factors such as when you booked, your Qantas Frequent Flyer status and the fare class can all play a role.

The Qantas Points required for an upgrade to business are different between domestic and international fares.

Confused? Read our guide on how to upgrade to business class with Qantas Points.

How much are Qantas Points worth?

The value of your Qantas Points depends on the rewards you're redeeming them for. Generally, redeeming your points for flights and travel upgrades will offer better value for your money than spending them on merchandise or gift cards. You can see our guide to how much a Qantas Point is worth for more information to get the most out of your frequent flyer haul.

Example

Here are a few examples of the value you can get from rewards offered from the Qantas Store:

RewardQantas Points neededReward value in dollarsValue per 1,000 points
iPhone 12 mini Purple 256 GB208,520$1,199$5.75
David Jones Physical Gift Card9,530$50$5.25
KitchenAid KSM175 Stand Mixer165,040$929$5.75
Ticketek Digital Gift Card41,410$200$4.83
Dyson Light Ball Multi Floor+ upright vacuum104,170$599$5.75
DeLonghi Vertuo Next Solo43,300$249$5.75

Can you buy extra Qantas Frequent Flyer points?

Yes, if you know what reward you want to redeem but you're a few points short, you have the option of buying Qantas Points.

You can purchase Qantas Points in blocks of 1,000 (up to a maximum of 150,000 points). You can do this 4 times a year.

As of 1 September 2021, you can buy 1,000 points for $56. See our guide on how to buy Qantas Points for information including the full list of costs up to 150,000 points.

How do Qantas Frequent Flyer's status credits and status tiers work?

As you earn more points, you'll pick up "Status Credits" which can help you move up the Qantas Frequent Flyer membership levels. It's important to note that Status Credits are different to Qantas Points, so you can't redeem them for any rewards.

The Qantas Frequent Flyer program has 5 membership tiers:

Qantas Frequent Flyer Bronze Status Card

Bronze membership

Bronze membership is the start of your Qantas Frequent Flyer journey. Being a Bronze member entitles you to:

  • Earn Qantas points on flights and on other purchases.
  • Earn Status Credits on eligible flights.
  • Spend points on Classic Flight Rewards and Classic Upgrade Rewards.
  • Shop at the Rewards Store.
  • Use Points Plus pay to spend points instead of cash on flights, hotels and more.
  • Track all bookings via "My account" in the Qantas App.

You'll earn Qantas Points at the standard rates at entry-level Bronze status. You're not required to maintain any number of status credits or take eligible flights per year.

Qantas Frequent Flyer Silver Status Card

Silver membership

As a Silver member, you'll get the following benefits as well as those available to Bronze members:

  • Earn 50% more points on all eligible Qantas flights.
  • Priority telephone service.
  • Complimentary and preferential seat selection.
  • Priority check-in for domestic and international flights.
  • Extra checked baggage allowance.
  • Complimentary Q bag tag.
  • One complimentary invitation to the Qantas Club (which includes a one-visit complimentary Qantas Lounge pass).
  • Upgrade request priority over Bronze members.
  • Membership Status Hold for parental leave of up to 18 months.
  • Number of status credits required: 300 in a membership year
  • Number of flights required to take: At least 4 in membership year

Additionally you must retain at least 250 status credits by the end of your membership year. Otherwise, you'll revert to Bronze status.

The easiest way to get Qantas Silver status

Qantas Frequent Flyer Gold Status Card

Gold membership

As a Gold member, you'll get the following benefits, as well as those available to Silver members:

  • Earn 75% more Qantas Points on all eligible Qantas flights.
  • Bonus points: Earn 75% more Qantas Points on all eligible Qantas flights.
  • Complimentary membership to the Qantas club and access to over 600 lounges (domestic and international).
  • Access to premium security lanes.
  • On-departure upgrade requests for domestic Qantas flights.
  • Qantas lounge access for you, 1 adult guest and up to 2 children for eligible fares.
  • Number of status credits required: 700 in a membership year
  • Number of flights required to take: At least 4 in membership year

Additionally you must retain at least 600 status credits by the end of your membership year. Otherwise, you'll revert to Silver status.

How to get Qantas Frequent Flyer Gold status

Qantas Frequent Flyer Platinum Status Card

Platinum membership

Platinum members get the following benefits, as well as those available to all Gold members:

  • Earn 100% more Qantas Points on all eligible Qantas flights.
  • Priority baggage on Qantas flights regardless of fare class.
  • Generous extra checked baggage allowance.
  • Faster international upgrade request approval and confirmation.
  • Priority economy seat purchasing options for up to 2 passengers.
  • Business or First Lounge access regardless of fare class.
  • Higher upgrade priority than Gold members.
  • Number of status credits required: 1,400 in a membership year
  • Number of flights required to take: At least 4 in membership year

Additionally, you must retain at least 1,200 status credits by the end of your membership year. Otherwise, you'll revert to Gold status.

Qantas Frequent Flyer Platinum One Status Card

Platinum One membership

Platinum One membership is the pinnacle of Qantas Frequent Flyer status. The exact number of Platinum One members hasn't been revealed.

This exclusive level of membership entitles you to the following benefits, as well as those available to lower status tier members.

  • Earn 100% more Qantas Points on all eligible Qantas flights.
  • Complimentary Platinum membership for a partner.
  • Highest upgrade priority.
  • 24/7 Priority Telephone Service and Platinum One Team service.
  • Priority upgrade for family members (when you use your points).
  • Exclusive access to extra Qantas Classic Flight Reward seats.
  • No "Award Assistance Fees" for reward flight bookings.
  • No booking fees on new Qantas bookings made with points or cash.
  • No fee for transferring points to family members.
  • Fee free earlier flights when travelling on eligible flexible domestic Qantas fares.
  • Complimentary extra leg room seating.
  • A bonus 75,000 points for reaching 5,000 Status Credits on Qantas and Jetstar flights in 1 membership year.
  • A bonus 100,000 points for reaching 7,000 Status Credits on Qantas and Jetstar flights in 1 membership year.
  • Complimentary access to Sydney Museum's MCA Lounge for you and your guests.
  • Complimentary Premium Qantas Golf Club membership.
  • Complimentary Premium Qantas Wine membership.
  • Invitations to special events and experiences.
  • Exclusive privileges with MONA.
  • Double Qantas Points at participating Qantas Restaurants.
  • Number of status credits required: 3,600 in a membership year (at least 2,700 credits must be those with a Qantas flight number on your ticket)
  • Number of flights required to take: At least 4 in membership year

Additionally you must retain at least 3,600 status credits (of which 2,700 earned on flights with a Qantas number on your ticket) by the end of your membership year. Otherwise, you'll revert to Platinum status.

Can you transfer Qantas Frequent Flyer points?

Yes! You can transfer points from airline partners, hotels and supermarket rewards into Qantas Points. You can also transfer Qantas Points to family members.

Transferring credit card points to Qantas Points

Bank programPoints earned
American Express Membership RewardsBusiness Ascent and Ascent Premium program cardholders can transfer 2 Membership Rewards points for 1 Qantas Point.
ANZ Business RewardsBusiness Rewards members can transfer 2 Reward Points for 1 Qantas Point.
Commonwealth Bank AwardsOpt-in and pay a $30 annual service fee to set up Qantas Frequent Flyer Direct. All future CommBank Awards points will be automatically transferred at the end of each month at a rate of 1 Qantas Point for every 2.5 Awards points.
Suncorp Bank RewardsSuncorp Platinum members can opt-in and pay an annual service fee of $49 to set up Qantas Frequent Flyer Direct. All future Suncorp reward points will be transferred automatically at a rate of 1.25 Qantas Points per reward point (1 Qantas Point per reward point for Suncorp Business).

Transferring hotel points to Qantas points

Some hotel loyalty programs will let you earn Qantas points directly instead of hotel reward points.

Hotel loyalty programExchange rateTransfer limits
Qantas Hotels3 Qantas Points = $1 spent for hotel stays (except Classic Hotel Rewards) booked through Qantas hotels.

6 Qantas Points = $1 spent when booking offers at Qantas Luxury Hotels.

A minimum of 5,000 Qantas Points is required to use points. Points cannot be earned or used for additional charges and extras (e.g. cots and breakfasts).

Points cannot be earned on Classic Hotel Rewards.

Hilton Honors10,000 points = 1,500 Qantas Points (Bookings made through Hilton Hotels).

$1 spent = 3 Qantas Points (Bookings made through Qantas Hotels).

A minimum of 10,000 Hilton Honors Points must be transferred per conversion. Transfers are made in increments of 10,000 Hilton Honors Points.
IHG Rewards Club$1 spent = 3 Qantas Points (Hotels in Australia).

1 stay = 600 Qantas Points (Overseas hotels).

1 stay = 1,000 Qantas Points (Inter Continental-branded hotels).

Up to 1,000 points per stay outside Australia at eligible hotels and resorts.

A member cannot earn Qantas Points for another guest's stay. Qantas Points cannot be split between 2 or more members occupying the same room. IHG Rewards Club points and Qantas Points cannot be collected for the same stay unless a special promotion or offer allows it.
Accor Live Limitless1 ALL point = 1 Qantas Point.No minimum number of ALL points is required for conversion to Qantas Points if the ALL member's account is set to automatic conversion. The converted Qantas Points cannot be reversed, refunded or converted to any other reward option.
Marriott BonvoyBetween 1 and 2 Qantas Points per US$1 spent at participating hotels.

3 Marriott Bonvoy points = 1 Qantas Point.

As an added bonus, 5,000 Qantas points is awarded for every 60,000 Marriot Bonvoy points converted.

A Marriot Bonvoy member can transfer up to a maximum of 100,000 Points per calendar year to their Qantas account as long as both accounts are in good standing. Each of these accounts must have been open for at least 30 days with qualifying activity or 90 days without qualifying activity.
Airbnb1 Qantas Point = $1 spent per booking on the Qantas Airbnb page.

500 bonus Qantas Points will be awarded to Qantas Frequent Flyer members who make their first Airbnb booking on the Qantas Airbnb page.

Qantas Points cannot be split between 2 or more members booking the same room. Some accommodation providers may not allow combining rewards with any other offer. Members will not be able to redeem or earn points on additional charges paid to the accommodation provider for extras.
Luxury Escapes1 Qantas point = $1 spent on eligible holidays.Qantas Points will not be earned on cancelled bookings. In case of cancellation, any points used will not be re-credited to the member's Qantas Frequent Flyer account. Instead, Luxury Escapes will refund the member with an equivalent dollar amount in Luxury Escapes credit.
Radisson Rewards1 Qantas Point = 10 Radisson Rewards points.Standard redemptions occur in increments of 2,000 points. A Radisson Rewards member who sets their profile to automatically earn Qantas Frequent Flyer miles will have all their points converted once the account accumulates 10,000 Radisson Rewards points.
Swiss-Belhotel International3 Qantas Points = $1 spent within Australia.

1 Qantas Point = US$1 spent outside Australia.

To earn points for different stays in the same hotel, a minimum of a 24-hour gap is required between each stay. Blackout dates apply.
World of Hyatt1 stay = 1,000 Qantas Points (Australia and New Zealand).

1 stay = 600 Qantas Points (Overseas hotels).

1 Qantas Point = 2.5 World of Hyatt points at participating properties.

A minimum of 5,000 points is required to get started. Additional points are converted in 1,250 increments.

Common mistakes to avoid and things to keep in mind

  • Forgetting to quote your Frequent Flyer number. Make sure to quote your Frequent Flyer number at the time of booking (whether its flights, car rentals or accommodation, for example) to collect your points.
  • Redeeming your points for the wrong reward. How you should spend your points will depend on your personal preferences, but some rewards redemptions will offer better value for your money than others. It all comes down to how much 1 point is worth. Learn more about how much Qantas Points are worth.
  • Letting your points expire. Learn more below.
  • Airline loyalty vs budget fares. To accrue the most frequent flyer points, you'll need to fly nearly always with Qantas or its partners – this might mean paying more than if you were to fly with budget airlines.
  • Credit card bonuses. Credit cards that earn points typically offer a sign-up bonus. Spend the required amount during a certain period and you'll be rewarded heavily.
  • Bonus promotions. Keep your ears to the ground for bonus transfer promotions. There are times when you can earn more Qantas Points for transferring points from a credit card.

Frequently asked questions

Do Qantas Frequent Flyer points expire?

Yes. Your Qantas Points will expire if your account is inactive. Your account is rendered inactive if you don't redeem or earn any points for 18 months.

That 18-month timeframe resets any time you register activity. To work out when your points expire, check your account history.

Qantas will send you an email once your account has been dormant for 12 months and another 45 days before your points are due to expire.

7 easy ways to keep your frequent flyer points from expiring

Can you recover expired Qantas Points?

Yes. If you've lost thousands of precious points, there is a way to get all of them back. How do you recover expired Qantas Points? It's called the Qantas Points Challenge.

To complete the challenge you must:

  • Contact Qantas within 6 months of your points expiring.
  • Earn 2,500 Qantas Points within 3 months. The 2,500 points must come from at least 2 different sources.

Once that's done, Qantas will reinstate the lost points.

Does Qantas Frequent Flyer offer family points pooling?

No. While Qantas allows you to transfer points to family members, it doesn't allow family pooling like Velocity Frequent Flyer and some other programs.

How can I claim missing Qantas Frequent Flyer points?

Claiming points is a straightforward process:

  • Log onto your Qantas Frequent Flyer account. Enter your flight details and documentation from the flight (e.g. boarding pass).
  • You must make your claim within 12 months of travel. A claim for points from a Qantas flight can take up to 3 business days to process. Claims for points from partners can take up to 28 business days to process.

All claims requests successful or otherwise are shown in your activity statement on your online Qantas Frequent Flyer account.

How to claim missing frequent flyer points

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213 Responses

    Default Gravatar
    KylienOctober 24, 2019

    I have frequent flyer card but don’t know how man6 points I’ve got on it

      Default Gravatar
      NikkiOctober 25, 2019

      Hi Kylien,

      Thanks for your comment. To check your frequent flyer points, log in to your account on the Qantas Frequent Flyer website using your log in details. You can also check the Qantas Shopping Online Mall, update your details and etc.

      Hope this helps!

      Best,
      Nikki

    Default Gravatar
    SalahadinAugust 23, 2019

    I will be travelling with Qatar Air. I have lost my Frequent Flyer particulars. What can I do?

    Thanks!

      Avatarfinder Customer Care
      JeniAugust 24, 2019Staff

      Hi Salahadin,

      Thank you for getting in touch with Finder.

      Qantas is a member of oneworld Alliance where Qatar Airways is one its members. If you are a Qantas Frequent Flyer and have lost all info, please visit Qantas official page or ring them directly to claim missing points and learn more on how you may obtain your QFF info.

      I hope this helps.

      Thank you and have a wonderful day!

      Cheers,
      Jeni

    Default Gravatar
    JohnAugust 6, 2019

    How can I get details of movement in my frequent flier point balance over last 2 months

      Avatarfinder Customer Care
      FayeAugust 9, 2019Staff

      Hi John,

      Thanks for contacting Finder.

      You can log into your Frequent Flyer account using your Membership number to access your transaction history. You may also seek further assistance from your frequent flyer program support team.

      Kind Regards,
      Faye

    Default Gravatar
    TIMMay 14, 2019

    How can I retrieve Frequent Flyer points for 2 recent Qatar flights?

      Avatarfinder Customer Care
      MaiMay 15, 2019Staff

      Hi Tim

      Thank you for reaching out.

      Pleae note that Qantas recommends you wait up to 14 days after a flight for points to be credited to your account (when you have included your frequent flyer number on bookings). If after 14 days and the points were still not credited, you can claim eligible flights with Qantas online in a few simple steps.

      -Log in to your Qantas Frequent Flyer account
      -Select the “Claim Missing Points” option
      -Enter the details of your flight including the flight number, travel date, departure and arrival points and a valid email address

      Claims for Qantas flights take up to three working days to process and will be shown on your account Activity Statement.

      Hope this helps! 😊

      Kind Regards,
      Mai

    Default Gravatar
    DianeJanuary 30, 2019

    Is there a business that can book your flights for you using Qantas points. I have heard that it can be tricky to get seats and that a business savvy in this process does this for you for a fee

      Avatarfinder Customer Care
      JohnJanuary 31, 2019Staff

      Hi Diane,

      Thank you for reaching out to finder.

      Though we do not have a list of businesses that offer this service, you may check out travel agencies near you or online that could assist you regarding assistance on booking your flights using Qantas points. Hope this helps

      Cheers,
      Reggie

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