Red Energy’s biggest draw is the bonus Qantas Points for new customers, plus the chance to keep earning points over time. As always, it's still worth checking how its rates compare with other plans in your area before signing up.
Red Energy has established itself as one of the major power retailers in the country outside the big 3 (AGL, Origin Energy, EnergyAustralia).
It was also voted as the Most Loved Electricity Provider (National) in Finder's 2026 Customer Satisfaction Awards, receiving other accolades in state-based categories.
One of the biggest draws of signing up with Red Energy is earning Qantas Points. New customers can score 10,000 bonus points when they sign up for an electricity plan, plus another 5,000 points if they also sign up for gas.
After that, every dollar you spend on the Qantas Red Saver plan will earn you an additional 2 points.
The main thing to check is whether its rates are competitive for where you live. If they're higher than what you're currently paying, they could reduce the value of any rewards you earn.
Pros
100% Australian owned
Local customer support
Option to earn Qantas Points
Offers an app to manage your plan details
Cons
Dedicated solar plans are only available in QLD
Rewards come with conditions. You only earn Qantas Points if you pay on time and bonus points need your first bill paid in full.
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The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3,900kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
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The annual estimated electricity prices are based on a residential customer on the Citipower network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
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The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4,600kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
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The annual estimated electricity prices are based on a residential customer on the SA Power Network who consumes 4,000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
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The annual estimated electricity prices are based on a residential customer on the Evoenergy network who consumes 6,100kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
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The annual estimated gas prices are based on a residential customer on the Jemena network who consumes 18542MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
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The annual estimated gas prices are based on a residential customer on the Australian Gas Networks network who consumes 46000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
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The annual estimated gas prices are based on a residential customer on the APA (Allgas Energy) network who consumes 8000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
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The annual estimated gas prices are based on a residential customer on the Australian Gas Networks network who consumes 14000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
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The annual estimated gas prices are based on a residential customer on the Evoenergy network who consumes 20000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
What features and rewards does Red Energy offer?
Beyond the plans themselves, Red Energy leans on a few perks to sweeten the deal, from Qantas Points to a wildlife conservation partnership.
Earn Qantas Points
If you're a Qantas Frequent Flyer, Red Energy's Qantas Red Saver plans let you earn 2 Qantas Points per $1 spent on your electricity and gas bills, as long as you pay on time.
New customers can also pick up 10,000 bonus Qantas Points when you pay your first electricity bill in full, plus another 5,000 bonus points for gas.
Support Taronga with the Red Wildlife Saver plan
Red Energy is a Principal Partner of Taronga Zoo Sydney and Taronga Western Plains Zoo in Dubbo, and powers both with 100% renewable electricity.
Sign up to the Red Wildlife Saver plan if you live in NSW and Red Energy will contribute $5 a month, up to $60 a year, to Taronga Conservation Society Australia to help protect endangered native species like koalas and marine turtles.
Support breast cancer research with the Red BCNA Saver plan
Red Energy is also partnered with Breast Cancer Network Australia (BCNA).
Sign up to the Red BCNA Saver plan and Red Energy contributes $5 per fuel each month, up to $120 a year, to BCNA on your behalf.
This plan is available in NSW, VIC, SA, South East QLD and the ACT.
Manage your account with the Red Energy app
The Red Energy app lets you track your usage, view and pay bills, and manage your account from your phone, so you're not stuck waiting on hold for the small stuff.
Refer a friend
Refer a friend who switches their electricity or gas to Red Energy and you'll both get a $25 eGift Card.
If you're on a Qantas Red plan, you can choose 1,500 Qantas Points instead of the eGift Card for each successful referral.
Add accredited GreenPower
Red Energy is an accredited GreenPower provider, so you can choose to match your electricity use with renewable energy added to the grid from accredited wind, solar and hydro generators.
The GreenPower add-on sits on top of your standard usage charges as an extra rate because Red Energy buys renewable energy certificates to match your usage. This means you'll pay a little extra for adding it on.
How does Red Energy rate for customer service?
Red Energy is owned by Snowy Hydro, which makes it 100% Australian-owned, and its call centres are based in Australia too.
If you need to get in touch, you can:
Call 131 806 (or +61 3 9977 6000 from overseas) Monday to Friday 8am-8:30pm and Saturday 9am–5:30pm AEST/AEDT, though the line is closed on public holidays.
Red Energy is also one of the most awarded electricity retailers in the 2026 Finder Customer Satisfaction Awards, taking out top honours nationally and across every major state.
National
Most Loved Electricity - National
Top Value Electricity - National
Most Reliable Electricity - National
Most Trusted Electricity - National
Legendary Service Electricity - National
Most Recommended Electricity - National
NSW
Most Loved Electricity - NSW
Legendary Service Electricity - NSW
VIC
Most Loved Electricity - VIC
Most Reliable Electricity - VIC
Most Trusted Electricity - VIC
Legendary Service Electricity - VIC
Most Recommended Electricity - VIC
QLD
Top Value Electricity - QLD
Most Reliable Electricity - QLD
Most Trusted Electricity - QLD
Legendary Service Electricity - QLD
Most Recommended Electricity - QLD
Ready to sign up with Red Energy?
Now that you've read our review of Red Energy, you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before committing to a decision.
Mariam Gabaji is a journalist with 13 years of experience, specialising in consumer topics like mobile services and energy costs. Her work appears in the ABC, Yahoo Finance, 9News, The Guardian, SBS, 7News, A Current Affair and Money Magazine. Mariam holds a Bachelor of Arts in Journalism and was a finalist for the 2024 and 2025 IT Journalism Award for Best Telecommunications Journalist.
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We are interested in getting 30 solar panels and possibly a battery storage system. Would love an onsite inspection and quote
JoelNovember 15, 2017
Hi Jan,
Thanks for leaving a question on finder.com.au. You can contact them directly and get a quote by going to their website. Hope it helps.
Cheers,
Joel Marcelo
PiotrOctober 23, 2017
I am single into a new rental home looking for appropriate electricity plan
Finder
JoanneOctober 23, 2017Finder
Hi Piotr,
Thanks for reaching out.
To get the most suitable provider for you, you may check out our guide on electricity plans to learn more about your options, what to look for, and how to compare electricity plans and providers.
You may also fill out the form on the same page and get in contact with an energy broker to discuss your options. Before applying, please ensure that you read through the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you.
Cheers,
Joanne
ScottJuly 28, 2017
Is it likely that Red Energy will enter the Tasmanian energy market soon? Kind regards, Scott
Finder
RenchJuly 28, 2017Finder
Hi Scott,
Thanks for your inquiry.
I’m afraid we don’t have the answer to that question. What you can do is directly get in touch with Red Energy and confirm.
In the meantime, if you are keen to explore other options, please check our list of energy providers in Tasmania.
Cheers,
Rench
ChrisJuly 18, 2017
I am a Red Energy user and have installed solar panels on my house from a different company. Will I get a discount and at what dollar rate will I get off my electricity bill for power returned to the grid?
LiezlJuly 20, 2017
Hi Chris,
Thanks for your question. Just to confirm, you have reached finder, a comparison website and general information service, not actually Red Energy.
I suggest you contact Red Energy directly to enquire how much solar rebates you can get. Meanwhile, you may refer to our guides here on solar rebates in Australia and on solar panels payback time for helpful information.
Kind regards,
Liezl
KerryJune 29, 2017
Does red energy give discounts and rewards for being a customer?
Finder
RenchJune 29, 2017Finder
Hi Kerry,
Thanks for your inquiry.
With Red Energy plans, you can get A discount off your entire energy bill and you’ll receive a rewards book on signup for access to more than 3,500 deals on groceries, dining, takeaway, hotels, movies, attractions and much more.
You may contact Red Energy directly for further inquiries.
Kleenheat is a Western Australia-based and operated provider offering gas plans, making it a solid choice for those seeking local support, rewards and discounts.
If you’re looking to go green with your power then Diamond Energy can help, offering one of the greenest power sources in all of Australia.
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We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
We are interested in getting 30 solar panels and possibly a battery storage system. Would love an onsite inspection and quote
Hi Jan,
Thanks for leaving a question on finder.com.au. You can contact them directly and get a quote by going to their website. Hope it helps.
Cheers,
Joel Marcelo
I am single into a new rental home looking for appropriate electricity plan
Hi Piotr,
Thanks for reaching out.
To get the most suitable provider for you, you may check out our guide on electricity plans to learn more about your options, what to look for, and how to compare electricity plans and providers.
You may also fill out the form on the same page and get in contact with an energy broker to discuss your options. Before applying, please ensure that you read through the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you.
Cheers,
Joanne
Is it likely that Red Energy will enter the Tasmanian energy market soon? Kind regards, Scott
Hi Scott,
Thanks for your inquiry.
I’m afraid we don’t have the answer to that question. What you can do is directly get in touch with Red Energy and confirm.
In the meantime, if you are keen to explore other options, please check our list of energy providers in Tasmania.
Cheers,
Rench
I am a Red Energy user and have installed solar panels on my house from a different company. Will I get a discount and at what dollar rate will I get off my electricity bill for power returned to the grid?
Hi Chris,
Thanks for your question. Just to confirm, you have reached finder, a comparison website and general information service, not actually Red Energy.
I suggest you contact Red Energy directly to enquire how much solar rebates you can get. Meanwhile, you may refer to our guides here on solar rebates in Australia and on solar panels payback time for helpful information.
Kind regards,
Liezl
Does red energy give discounts and rewards for being a customer?
Hi Kerry,
Thanks for your inquiry.
With Red Energy plans, you can get A discount off your entire energy bill and you’ll receive a rewards book on signup for access to more than 3,500 deals on groceries, dining, takeaway, hotels, movies, attractions and much more.
You may contact Red Energy directly for further inquiries.
Cheers,
Rench