Red Energy review and rates: Is it right for you?

Our verdict: Local support team and you can earn Qantas Reward Points from your bills as a member of Australian-owned Red Energy.

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Red Energy is a major company based entirely in Australia, with a local support team. It offers electricity and gas in NSW, VIC, QLD, SA and the ACT.

Here's our full guide to Red Energy, including our thoughts on its environmental options, solar and easy comparison of its plans.

Get a cost estimate for Red Energy and apply securely online

Name Product Electricity availability Gas availability Features Customer service rating More details Details
Red Energy
Red Energy
NSW, VIC, QLD, SA, ACT
NSW, VIC, QLD, SA
  • GreenPower
  • Solar
  • Monthly billing

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
Enquire now
More infoView details
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Where is Red Energy Available?

Red Energy offers a range of different energy plans in Victoria, New South Wales, South Australia and parts of Queensland. It's 100% Australian (owned by Snowy Hydro), with a Melbourne-based head office and call-centre team.

In addition to competitive rates and incentives like Qantas Frequent Flyer points, Red Energy can also help facilitate the installation of solar panels and batteries in NSW and Victoria.

Red Energy offers pay-on-time discounts, which apply to your whole energy bill, not just the electricity you use. This means greater savings for you, which is always a good thing.

Plus, the ability to bundle GreenPower onto your bill and access solar feed-in tariffs means that you can rest easy knowing that your energy provider is doing its part for the environment.

State⚡ Electricity♨️ Gas
NSW
VIC
QLD
TAS
ACT
SA
NT
WA

Compare prices for Red Energy (August 2021)

Get an idea of how much Red Energy costs, starting with electricity and apply securely online.

Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in NSW who consumes 3,900 kWh a year on a single rate tariff in the Ausgrid network. Prices last checked on May 2020 and are subject to change. Always check the providers site before applying - Your actual bill may vary, depending on your usage.

Based on the AER annual model usage in the Ausgrid network, the AER reference price is $1,393 / year.

From 1 July 2021, residential demand charges will be introduced for some customers to encourage households to use less electricity during peak demand times. If applicable, demand charges are billed monthly based on your highest demand for electricity in kilowatts (kWh) typically during a 30 or 60 minute period of the preceding month. Whether you receive a demand charge will depend on the electricity network region, your retailer and your electricity usage during peak demand times. The pricing in our tables do not currently account for demand charges. For more information about demand charges, please speak to your electricity retailer.

Name Product Rates Reference Price Estimated Quarterly Price Reference Price Desc Mobile More details
Red Taronga Saver
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$0.84/day

General usage rates:
$0.24 to $0.24/kWh

11% less

than the reference price

$310

Includes GST
With Red Taronga Saver, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,240 which is 11% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Qantas Red Saver
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$0.84/day

General usage rates:
$0.24 to $0.24/kWh

11% less

than the reference price

$310

Includes GST
With Qantas Red Saver, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,240 which is 11% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Living Energy Saver
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$0.84/day

General usage rates:
$0.24 to $0.24/kWh

11% less

than the reference price

$310

Includes GST
With Living Energy Saver, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,240 which is 11% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Red Solar Saver
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$1.02/day

General usage rates:
$0.26/kWh

1% less

than the reference price

$344

Includes GST
With Red Solar Saver, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,376 which is 1% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Standing Offer
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$1.02/day

General usage rates:
$0.26/kWh

1% less

than the reference price

$344

Includes GST
With Standing Offer, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,376 which is 1% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Red BCNA Saver
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$0.84/day

General usage rates:
$0.24 to $0.24/kWh

11% less

than the reference price

$310

Includes GST
With Red BCNA Saver, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,240 which is 11% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Red EV Saver
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$0.84/day

General usage rates:
$0.24 to $0.24/kWh

11% less

than the reference price

$310

Includes GST
With Red EV Saver, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,240 which is 11% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
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Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in Melbourne, Victorian who consumes 4,000 kWh a year on a single rate tariff in the CitiPower network. Prices last checked on May 2020 and are subject to change. Always check the providers site before applying - Your actual bill may vary, depending on your usage.

Based on the general usage in the CitiPower network the VDO reference price is $1,270 / year.

From 1 July 2021, residential demand charges will be introduced for some customers to encourage households to use less electricity during peak demand times. If applicable, demand charges are billed monthly based on your highest demand for electricity in kilowatts (kWh) typically during a 30 or 60 minute period of the preceding month. Whether you receive a demand charge will depend on the electricity network region, your retailer and your electricity usage during peak demand times. The pricing in our tables do not currently account for demand charges. For more information about demand charges, please speak to your electricity retailer.

Name Product Rates Reference Price Estimated Quarterly Price Reference Price Desc Mobile More details
Qantas Red Saver
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$1.22/day (01/01-12/31)

General usage rates:
$0.27/kWh (01/01-12/31)

20% more

than Victorian Default Offer

Further 12% off VDO if you always pay on time.
$344

Includes GST and conditional discounts
Qantas Red Saver is 20% more than the Victorian Default Offer for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network. If you qualify for all discounts, the lowest annual cost is $1,376 (a further 12% below the Victorian Default Offer). Your actual bill will differ, based on your actual usage and tariff type.
Living Energy Saver
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$1.12/day (01/01-12/31)

General usage rates:
$0.21/kWh (01/01-12/31)

1% less

than Victorian Default Offer

$314

Includes GST
With Living Energy Saver, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,256 which is 1% less than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Qantas Red Saver
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$1.12/day (01/01-12/31)

General usage rates:
$0.21/kWh (01/01-12/31)

1% less

than Victorian Default Offer

$314

Includes GST
With Qantas Red Saver, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,256 which is 1% less than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Qantas Red Plus
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$1.22/day (01/01-12/31)

General usage rates:
$0.27/kWh (01/01-12/31)

20% more

than Victorian Default Offer

$382

Includes GST
With Qantas Red Plus, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,528 which is 20% more than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Victorian Default Offer
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$1.13/day (01/01-12/31)

General usage rates:
$0.21/kWh (01/01-12/31)

Equal to

Victorian Default Offer

$317

Includes GST
With Victorian Default Offer, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,268 which is Equal to the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
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Note: For residents outside of South East Queensland, residents don't get to choose their provider as energy is regulated by the Queensland Competition Authority.

Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in Queensland who consumes 4,600 kWh a year on a single rate tariff in the Energex network. Prices last checked on May 2020 and are subject to change. Always check the providers site before applying - Your actual bill may vary, depending on your usage.

Based on the AER annual model usage in the Energex network, the AER reference price is $1,455 / year.

From 1 July 2021, residential demand charges will be introduced for some customers to encourage households to use less electricity during peak demand times. If applicable, demand charges are billed monthly based on your highest demand for electricity in kilowatts (kWh) typically during a 30 or 60 minute period of the preceding month. Whether you receive a demand charge will depend on the electricity network region, your retailer and your electricity usage during peak demand times. The pricing in our tables do not currently account for demand charges. For more information about demand charges, please speak to your electricity retailer.

Name Product Rates Reference Price Estimated Quarterly Price Reference Price Desc Mobile More details
Qantas Red Saver
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$0.94/day

General usage rates:
$0.21/kWh

11% less

than the reference price

$325

Includes GST
With Qantas Red Saver, for a residential customer who consumes 4600 kwh a year on a flat rate tariff in the Energex network, the lowest annual cost is $1,300 which is 11% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Living Energy Saver
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$0.94/day

General usage rates:
$0.21/kWh

11% less

than the reference price

$325

Includes GST
With Living Energy Saver, for a residential customer who consumes 4600 kwh a year on a flat rate tariff in the Energex network, the lowest annual cost is $1,300 which is 11% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Red BCNA Saver
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$0.94/day

General usage rates:
$0.21/kWh

11% less

than the reference price

$325

Includes GST
With Red BCNA Saver, for a residential customer who consumes 4600 kwh a year on a flat rate tariff in the Energex network, the lowest annual cost is $1,300 which is 11% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Red EV Saver
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$0.94/day

General usage rates:
$0.21/kWh

11% less

than the reference price

$325

Includes GST
With Red EV Saver, for a residential customer who consumes 4600 kwh a year on a flat rate tariff in the Energex network, the lowest annual cost is $1,300 which is 11% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Standing Offer
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$1.06/day

General usage rates:
$0.23/kWh

1% less

than the reference price

$361

Includes GST
With Standing Offer, for a residential customer who consumes 4600 kwh a year on a flat rate tariff in the Energex network, the lowest annual cost is $1,444 which is 1% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
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Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in South Australia who consumes 4,000 kWh a year on a single rate tariff in the SA Power Network. Prices last checked on May 2020 and are subject to change. Always check the providers site before applying - Your actual bill may vary, depending on your usage.

Based on the AER annual model usage in the SA Power Networks network, the AER reference price is $1,716 / year.

From 1 July 2021, residential demand charges will be introduced for some customers to encourage households to use less electricity during peak demand times. If applicable, demand charges are billed monthly based on your highest demand for electricity in kilowatts (kWh) typically during a 30 or 60 minute period of the preceding month. Whether you receive a demand charge will depend on the electricity network region, your retailer and your electricity usage during peak demand times. The pricing in our tables do not currently account for demand charges. For more information about demand charges, please speak to your electricity retailer.

Name Product Rates Reference Price Estimated Quarterly Price Reference Price Desc Mobile More details
Qantas Red Saver
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$0.90/day

General usage rates:
$0.34/kWh

1% less

than the reference price

$424

Includes GST
With Qantas Red Saver, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the SA Power Networks network, the lowest annual cost is $1,696 which is 1% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Living Energy Saver
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$0.90/day

General usage rates:
$0.34/kWh

1% less

than the reference price

$424

Includes GST
With Living Energy Saver, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the SA Power Networks network, the lowest annual cost is $1,696 which is 1% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Red BCNA Saver
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$0.90/day

General usage rates:
$0.34/kWh

1% less

than the reference price

$424

Includes GST
With Red BCNA Saver, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the SA Power Networks network, the lowest annual cost is $1,696 which is 1% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Red EV Saver
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$0.90/day

General usage rates:
$0.34/kWh

1% less

than the reference price

$424

Includes GST
With Red EV Saver, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the SA Power Networks network, the lowest annual cost is $1,696 which is 1% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Standing Offer
Customer service rating
Red Energy
Customer service rating
Daily supply charge:
$0.90/day

General usage rates:
$0.34/kWh

1% less

than the reference price

$424

Includes GST
With Standing Offer, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the SA Power Networks network, the lowest annual cost is $1,696 which is 1% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
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A quick review of Red Energy

Pros

  • Qantas Frequent Flyer Point rewards for every dollar spent on your bill with a Qantas Red Saver plan
  • Fixed rates on Living Energy Saver plans for NSW customers
  • 100% Australian owned, plus Australian customer service

Cons

  • Long call centre wait times (average of 2 minutes)
  • Dedicated solar plans only available in NSW
  • No app for managing your plan

What plans are offered by Red Energy?

Electric

Electricity

The Living Energy Saver is a variable rate electricity plan, with no contract or exit fees and flexible billing. Victorian residents in particular have access to a pay on time discount and Red Energy Rewards with this plan.

This is similar to the Living Energy Saver plan, except you get 10,000 Qantas Points on signup and a further 2 points for every $1 you spend on your bill if you pay on time. Once again, Victorians can enjoy a pay on time discount.

Only for Victorians. This is identical to the Qantas Red Saver plan except that you trade your 10% pay on time discount for increased frequent flyer points — 7 points per $1 spent instead of 2.

Only for NSW residents. A variable rate electricity plan which adds in a 365-day membership for one adult and two kids to Taronga Zoo Sydney and Western Plain Zoo Dubbo, plus some discounts on zoo merchandise and food.

Gas

Gas

A basic natural gas plan with variable rates, no contract term and no exit fees. Victorians alone can enjoy a 10% pay on time discount on their bill.

Largely the same as the Living Energy Saver plan, but provides 5,000 Qantas Points on signup and 2 additional points for every $1 you spend on your gas bill. If you live in Victoria, you'll get a 10% pay on time discount off your bill.

What plans are offered for small businesses?

Red Energy has two plans on offer for each of electricity and gas, available to business customers located in VIC, NSW, QLD, SA and the ACT.

Red Business Saver

The Red Business Saver plan offers variable rate electricity with flexible payment options. There's no contract and no exit fees, plus Red Energy's Renewable matching promise means it will generate one unit of renewable energy for every unit of power you buy.

This matching promise does not apply in Queensland.

Qantas Red Business Saver

This plan provides variable rate electricity with no contract and no exit fees. You get 10,000 bonus Qantas Business Rewards Points when you sign up, and a further 2 points per $1 spent when you pay your bill.

Red Business Saver

The Red Business Saver plan provides variable rate natural gas with no special features. You can access flexible payment options depending on where you're located, however.

Qantas Red Business Saver

Get variable rate gas with no contract and no exit fees with this plan. You'll receive 5,000 Qantas Business Rewards Points when you sign up, and an additional 2 points per $1 spent paying your gas bill.

Solar panel

Does Red Energy offer solar?

Yes, Red Energy has a range of solar installation options available for customers who are interested, providing consultations and different solar packages including panels, inverters, and batteries. Red Energy claims to offer:

  • Great performance in environments with low irradiance.
  • At least 10 years of product warranty.
  • Comprehensive energy monitoring solutions.

Once you have your solar panels up and running, or if you already have a system set up, Red Energy also has solar feed-in tariffs for energy you feed back into the power grid. These are around average for each state.

Green energy

How green is Red Energy?

Red Energy scored a 5.4/10 on the Green Electricity Guide, putting it slightly above average for Australian energy retailers. It owns very few non-renewable assets and has a good price for its GreenPower offerings, but it doesn't do much in the way of energy management and response and lacks carbon offsets.

It does have a renewable matching promise on its Living Energy Saver plans in NSW, VIC, SA, and the ACT, where its parent company Snowy Hydro will generate one unit of renewable energy for every unit of energy you purchase.

Tag discount

Does Red Energy offer any special incentives to sign up?

  • Red Energy Rewards. Living Energy Saver customers in NSW and VIC get access to Red Energy Rewards, which provides 4,500 discounts and offers from restaurants, hotels, and more.
  • Qantas Frequent Flyer points. With the Qantas Red Saver electricity and gas plans, you'll generate tons of frequent flyer points when you pay your bill on time, plus a few thousand on signup. You'll get even more points if you live in Victoria and join the Qantas Red Plus plan.

Mobile phone

Can I manage my plan from my phone?

Although you can manage your account online and pay bills, there's no dedicated app for management on mobile platforms.

Get a cost estimate

Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:

  • Single rate with a controlled load
  • Time of use
  • Time of use with a controlled load

The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.

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12 Responses

    Default Gravatar
    JanNovember 15, 2017

    We are interested in getting 30 solar panels and possibly a battery storage system. Would love an onsite inspection and quote

      Default Gravatar
      JoelNovember 15, 2017

      Hi Jan,

      Thanks for leaving a question on finder.com.au. You can contact them directly and get a quote by going to their website. Hope it helps.

      Cheers,
      Joel Marcelo

    Default Gravatar
    PiotrOctober 23, 2017

    I am single into a new rental home looking for appropriate electricity plan

      Avatarfinder Customer Care
      JoanneOctober 23, 2017Staff

      Hi Piotr,

      Thanks for reaching out.

      To get the most suitable provider for you, you may check out our guide on electricity plans to learn more about your options, what to look for, and how to compare electricity plans and providers.

      You may also fill out the form on the same page and get in contact with an energy broker to discuss your options. Before applying, please ensure that you read through the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you.

      Cheers,
      Joanne

    Default Gravatar
    ScottJuly 28, 2017

    Is it likely that Red Energy will enter the Tasmanian energy market soon? Kind regards, Scott

      Avatarfinder Customer Care
      RenchJuly 28, 2017Staff

      Hi Scott,

      Thanks for your inquiry.

      I’m afraid we don’t have the answer to that question. What you can do is directly get in touch with Red Energy and confirm.

      In the meantime, if you are keen to explore other options, please check our list of energy providers in Tasmania.

      Cheers,
      Rench

    Default Gravatar
    ChrisJuly 18, 2017

    I am a Red Energy user and have installed solar panels on my house from a different company. Will I get a discount and at what dollar rate will I get off my electricity bill for power returned to the grid?

      Default Gravatar
      LiezlJuly 20, 2017

      Hi Chris,

      Thanks for your question. Just to confirm, you have reached finder, a comparison website and general information service, not actually Red Energy.

      I suggest you contact Red Energy directly to enquire how much solar rebates you can get. Meanwhile, you may refer to our guides here on solar rebates in Australia and on solar panels payback time for helpful information.

      Kind regards,
      Liezl

    Default Gravatar
    kerryedwardsJune 29, 2017

    Does red energy give discounts and rewards for being a customer?

      Avatarfinder Customer Care
      RenchJune 29, 2017Staff

      Hi Kerry,

      Thanks for your inquiry.

      With Red Energy plans, you can get A discount off your entire energy bill and you’ll receive a rewards book on signup for access to more than 3,500 deals on groceries, dining, takeaway, hotels, movies, attractions and much more.

      You may contact Red Energy directly for further inquiries.

      Cheers,
      Rench

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