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Kogan Energy review

Our verdict: Kogan offers decent rates, and an app to track usage and bills in real time. However, it’s a poor choice for solar customers.

4.0 ★★★★★ (2 reviews) Write a review
Get a cost estimate for Kogan Energy (May 2021) See rates
Does Kogan Energy offer solar? Read more

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Pros

  • Easy-to-use app for plan management
  • No contracts or benefit periods

Cons

  • Poor feed-in rates for solar customers
  • Zero GreenPower options

Kogan Energy at a glance

Energy plan prices are changing frequently right now. We calculated typical prices for providers for a 2-3 person household using data from the Energy Made Easy site. Always double-check plan details that matter to you.
1 - 1 of 1
Name Product Electricity Price (annual) Difference from Reference Price Gas Price (annual) Rate Apply
Kogan Energy
Kogan Energy
$1,790
2.1% more
$820
Variable Rates
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Compare up to 4 providers

Energy plan prices are changing frequently right now. We calculated typical prices for providers for a 2-3 person household using data taken from each provider's website. Always double-check plan details that matter to you before signing up.
1 - 1 of 1
Name Product Electricity Price (annual) Difference from Default Offer Gas price (annual) Rate Apply
Kogan Energy
Kogan Energy
$1,135
15.4% less
$1,060
Variable Rates
loading

Compare up to 4 providers

Energy plan prices are changing frequently right now. We calculated typical prices for providers for a 2-3 person household using data from the Energy Made Easy site. Always double-check plan details that matter to you.
1 - 1 of 1
Name Product Electricity Price (annual) Difference from Reference Price Gas Price (annual) Rate Apply
Kogan Energy
Kogan Energy
$2,120
5.7% more
Gas not available in SA
Variable Rates
loading

Compare up to 4 providers

Energy plan prices are changing frequently right now. We calculated typical prices for providers for a 2-3 person household using data from the Energy Made Easy site. Always double-check plan details that matter to you.
1 - 1 of 1
Name Product Electricity Price (annual) Difference from Reference price Gas price (annual) Rate Apply
Kogan Energy
Kogan Energy
$1,630
6.9% more
Gas not available in QLD
Variable Rates
loading

Compare up to 4 providers

Kogan Energy review: Our verdict

Kogan falls somewhere in the middle for its prices. Electricity prices are lowest in Victoria, and highest in South Australia. In terms of gas prices, Victoria has the highest while New South Wales has the lowest.

What's the catch?

  • Victorian customers who are after gas will have to switch power to Kogan as well.
  • Credit for the "$300 plan" requires you to get a new credit card and spend $1,500 in 3 months on it.
  • No GreenPower options on any plans.

However, there are no lock-in contracts with Kogan Energy plans, so you're able to switch whenever you want to.

Kogan doesn't have much in the way of benefits apart from an app with features like bill tracking and usage estimates.

Kogan Energy offers

Deal

Get free Kogan First membership when you switch to Kogan Energy

Free Kogan First membership for 12 months, $59/yr after. T&Cs apply.

Where is Kogan Energy available?

Kogan Energy sells power in NSW, VIC, QLD and SA, plus gas in NSW and VIC. It's partnered with Powershop, a subsidiary of Meridian Energy, Australasia's largest renewables generator.

State⚡ Electricity♨️ Gas
NSW
VIC
QLD
TAS
ACT
SA
NT
WA

Can I bundle gas and electricity with Kogan Energy?

Victorian residents can get both their power and gas from Kogan, but you won't get any particular discount on your bills for bundling.

  • Watch out for: If you want gas from Kogan Energy, you must switch your electricity to Kogan too. Even if gas rates seem low, make sure that you don't end up paying more for power with Kogan, which would nullify the low gas prices.

solar energy icon

Solar Energy

Does Kogan offer solar plans?

Kogan doesn't support solar installation, but its plans include solar feed-in tariffs for customers.

How good is the feed-in tariff?

Kogan's feed-in tariffs are very low across the board, about as close to minimum as is legal in most states. We've compared them to benchmarks state-by-state so you can see how they measure up.

  • Watch out for: Kogan Energy's owner, Powershop, was forced to pay $300,000 in 2021 after charging higher usage rates to Kogan customers with solar panels.
    • NSW: 4.35c/kWh
    • VIC: 6.7c/kWh
    • QLD: 2.88c/kWh
    • SA: 2.06c/kWh
green energy icon

Green Energy

How green is Kogan Energy?

While Kogan Energy is partnered with a subsidiary of Meridian Energy – the largest generator of renewable power in Australasia – Kogan itself has no green practices or features.

Kogan has no GreenPower certified plans, which means you can't pay extra to guarantee that some of your power comes from renewable sources. In addition, it has zero incentives for solar customers, and pays only minimal feed-in tariffs.

user

User reviews and customer service

mobile app icon
Mobile app
Phone Support icon
Phone Support
financial hardship support
Financial hardship support

Kogan Energy user review and customer service

We don't have enough data on Kogan Energy's customer service to give them a rating.

It also wasn't included in the 2019–2020 market report from the Australian Energy Regulator that reviewed customer support for many energy providers.

How can I get in touch with Kogan Energy?

Kogan Energy only has a couple of options for getting in touch, and are only available on weekdays:

  • Place a call to the customer service team from 8am–7pm AEST, Monday to Friday
  • Send an email with your inquiry to the support team

You can also check the Kogan Energy app for usage information, estimates and bills.

Looking to switch to Kogan Energy?

If you want to change to Kogan Energy, hit the green "Go to Site" button in the tables. This will take you through to Kogan Energy's website, where you can purchase the plan you're after.

  • You'll have to enter a number of details, but once you initiate the process, Kogan will take care of the rest. Kogan says it takes 3–4 weeks in SA, Queensland and Victoria, but longer in NSW.

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