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Sumo: Compare electricity and gas services

Bundle your electricity, gas and NBN plans to unlock bigger savings on your home's utility bills.

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Plans offered by Sumo See plans

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Sumo is a multi-utility provider, offering electricity and Internet services to VIC and NSW residents, plus gas to Victorians. It focuses on encouraging customers to bundle all their services together with Sumo in order to access bill credits and other potential discounts.

Details
  • What's offered?
  • A couple of electricity plans for residents of NSW and VIC, and gas to VIC consumers when they bundle it with electricity.
  • Bundled Internet plans.
  • Highlights.
  • Bundling together services at sign-up can result in bill credits.
  • Look out for.
  • Low to minimum solar feed-in tariffs.
Important: Providers may change or remove discounts at any time. Always check the provider's website for what discounts are available.

See Sumo Energy's full range of plans on its site and apply securely

Data indicated here is updated regularly
Name Product Electricity availability Gas availability Features Customer service rating More details Details
Sumo
Sumo
NSW, VIC
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees
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Plans offered by Sumo

Sumo offers three different electricity plans to customers in NSW and VIC, and natural gas to VIC residents so long as they bundle it with electricity. No Sumo plans have lock-in contracts and therefore there are no exit fees.

Energy Electricity

The Sumo Saver plan provides electricity to residents at a variable rate that is some amount below the reference price for your state. You can get bill credits by paying on time and further credits by bundling it with other services.

The Sumo Lite provides electricity to residents at a fixed rate. A feature of this plan is that the actual usage rates themselves can't be changed for the first 12 months, which is not the case for most power plans. What the rate is will depend on where you live.

This plan is equivalent to the standing offer for both states and will provide you electricity for a usage charge exactly equal to the reference price. The only benefit is that you may be eligible for some bill credits if you bundle it with other services.

Gas Gas

Sumo doesn't have a dedicated natural gas plan, but if you live in VIC you have the option to bundle your natural gas and electricity plans together. You can earn bill credits for doing so.

Does Sumo offer solar?

Sumo does not offer solar installation, but it does provide solar feed-in tariffs on its energy plans. These rates are below average for NSW and are the absolute minimum that can be offered for the state of VIC, 12c/kWh.

How green is Sumo?

According to the 2018 Green Electricity Guide, Sumo ranks in the bottom five energy retailers in terms of green rating, with a score of 2.8/10. Sumo does not engage in any decarbonisation efforts or carbon offsets, relies heavily upon fossil fuels and has little to no incentive for customers to go solar with their minimal feed-in tariffs.

In short, Sumo isn't the worst offender as far as green power is concerned, but it's not good, either.

Does Sumo offer any special incentives to sign up?

Sumo offers incentives to customers who bundle together their services when signing up. New customers who sign up for electricity and gas or Internet at the same time will receive bill credits over the following 24 months on the Sumo Saver plan. Bundling all three services together will lead to further credits up to $520.

Can I manage my plan from my phone?

No, Sumo does not currently have a way for customers to pay or manage their bills or usage from their phones.


Take a closer look at Sumo's energy plans

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12 Responses

  1. Default Gravatar
    MichaelFebruary 13, 2019

    Hi my name is Michael. I was a sumo gas user. I canceled my acc as i will be in Thailand for the next year. I have not received a final bill as I requested on the 21/1/19 approx. Now I am thinking the new tenants may be using the gas under my name. I need to contact some one from this company through my email address.
    Urgent thanking you m

    • Default Gravatar
      NikkiFebruary 14, 2019

      Hi Michael,

      Thanks for getting in touch! We want to help you out however we are not directly working with Sumo Energy. We suggest to contact them immediately for this. Hope this clarifies!

      Best,
      Nikki

  2. Default Gravatar
    VirginiaApril 10, 2017

    How much all you can use?

    • Avatarfinder Customer Care
      HaroldApril 11, 2017Staff

      Hi Virginia,

      Thank you for your inquiry.

      The usage will depend on the plan that you would like to avail.
      1. On this page please navigate to the section “What energy plans does Sumo Power offer?
      2. Then you should see the energy plans does Sumo Power offer.

      I hope this information has helped.

      Cheers,
      Harold

  3. Default Gravatar
    SimonMarch 29, 2017

    Hi there, please can you confirm your kwh and daily rates, discounts and any lock in period.
    This is for an all peak tariff in Brisbane

    Thanks

    SImon

    • Avatarfinder Customer Care
      DeeMarch 31, 2017Staff

      Hi Simon,

      Thanks for your question.

      If you like to know the kwh and daily rates for Sumo, kindly fill out our online form above and a Sumo representative will get in touch with you.

      Cheers,
      Anndy

  4. Default Gravatar
    PeterSeptember 16, 2016

    What is Sumo power feed in rate for solar?

  5. Default Gravatar
    colinMay 27, 2016

    Is the 27% discount for prompt payment applied to the bill total [including GST] or just the usage content?

    • Avatarfinder Customer Care
      ShirleyMay 30, 2016Staff

      Hi Colin,

      Thanks for your question.

      Just the electricity usage component.

  6. Default Gravatar
    colinMay 26, 2016

    Do you provide a fixed monthly payment plan based on annual use over previous 12 months

    • Avatarfinder Customer Care
      ShirleyMay 27, 2016Staff

      Hi Colin,

      Thanks for your question.

      Sumo Power providers a plan where if you pay your bill on time, you’ll get 27% off your electricity usage charges for 24 months. It comes with monthly billing.

      For more information, please see this page.

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