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Sumo is a multi-utility provider, offering electricity and Internet services to VIC and NSW residents, plus gas to Victorians. It focuses on encouraging customers to bundle all their services together with Sumo in order to access bill credits and other potential discounts.
Is Sumo right for me?
See Sumo Energy's full range of plans on its site and apply securely
Sumo offers three different electricity plans to customers in NSW and VIC, and natural gas to VIC residents so long as they bundle it with electricity. No Sumo plans have lock-in contracts and therefore there are no exit fees.
The Sumo Saver plan provides electricity to residents at a variable rate that is some amount below the reference price for your state. You can get bill credits by paying on time and further credits by bundling it with other services.
The Sumo Lite provides electricity to residents at a fixed rate. A feature of this plan is that the actual usage rates themselves can't be changed for the first 12 months, which is not the case for most power plans. What the rate is will depend on where you live.
This plan is equivalent to the standing offer for both states and will provide you electricity for a usage charge exactly equal to the reference price. The only benefit is that you may be eligible for some bill credits if you bundle it with other services.
Sumo doesn't have a dedicated natural gas plan, but if you live in VIC you have the option to bundle your natural gas and electricity plans together. You can earn bill credits for doing so.
Sumo does not offer solar installation, but it does provide solar feed-in tariffs on its energy plans. These rates are below average for NSW and are the absolute minimum that can be offered for the state of VIC, 12c/kWh.
How green is Sumo?
According to the 2018 Green Electricity Guide, Sumo ranks in the bottom five energy retailers in terms of green rating, with a score of 2.8/10. Sumo does not engage in any decarbonisation efforts or carbon offsets, relies heavily upon fossil fuels and has little to no incentive for customers to go solar with their minimal feed-in tariffs.
In short, Sumo isn't the worst offender as far as green power is concerned, but it's not good, either.
Does Sumo offer any special incentives to sign up?
Sumo offers incentives to customers who bundle together their services when signing up. New customers who sign up for electricity and gas or Internet at the same time will receive bill credits over the following 24 months on the Sumo Saver plan. Bundling all three services together will lead to further credits up to $520.
Can I manage my plan from my phone?
No, Sumo does not currently have a way for customers to pay or manage their bills or usage from their phones.
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