Pros
- Offers a free quote for solar panel installation
- 24/7 live chat customer support based in Darwin
Cons
- You must have a smart meter or get one installed by Rimfire Energy (at a potential cost)
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Because the NT energy market has fully regulated power costs, you'll pay the same amount for power with Rimfire Energy as with any other provider.
However, it has a couple of benefits compared to the NT's major provider, Jacana Energy. You'll get access to 24/7 customer support via webchat and a higher solar feed-in tariff if you have solar panels installed on your house
Beyond that, you might enjoy the following:
Rimfire doesn't have any lock-in contracts, so you should be able to switch providers without penalty at any time (so long as you haven't had a smart meter installed)
Rimfire is the largest non-government electricity provider in the Northern Territory and sells plans to residents in the following regions:
Yes, Rimfire Energy offers solar feed-in tariffs on its plans (though it doesn't have dedicated solar plans).
Rimfire Energy will also help you install solar panels if you don't have them already. Call their project team up for a free quote.
Rimfire Energy has great rates compared to the other main provider in the Northern Territory, Jacana Energy.
Jacana offers 9.13c/kWh, while you'll get almost 3 c/kWh higher with Rimfire, which offers 12.1c/kWh.
Green Electricity Guide rating: 5.59/10
Rimfire Energy came in around the middle of the pack on the Green Electricity Guide, scoring points for actively supporting household solar and not being involved with fossil fuel extraction.
However, it lost points for having low-transparency marketing, for failing to support new renewables and for selling polluting electricity from the grid.
Rimfire doesn't sell GreenPower, which allows customers to pay extra on their energy use to support renewable energy development in Australia.
If you need to sort something out with Rimfire or have a question, there are a couple of ways to get in touch:
Rimfire Energy's customer support is local and based in Darwin.
If you're keen to switch to an energy plan from Rimfire Energy, you'll need to ring the company up and ask what's available for your address.
For more details, take a look at our guide on switching energy plans.
Important notes: All price estimates are based on single rate tariffs. Your bill may call this "peak tariff", "peak only" or "anytime tariff". Other tariff types exist and are available to customers, so you may need to contact your provider if you have the following:
Our price estimates shouldn't be used as official quotes, but they are an indication of what your costs may be on energy plans. The quote will vary depending on whether you provide us with your bill details. Find out more here.
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