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Alinta Energy review

Our verdict: Alinta Energy's prices fall in the middle of the pack most months, but you do get some extra perks such as access to its Rewards store for retail discounts.

3.6 ★★★★★ (36 reviews) Write a review
Alinta Energy

Alinta Energy review

Alinta Energy's been offering electricity and gas plans to Aussie customers for the past 20 years.

Out of all of its plans on offer, its BetterDeal plan stands out the most based on pricing.

Pros

  • Australia-based customer support
  • Access up to 10% off through its Rewards Shop for dining, groceries and more

Cons

  • No mobile app for plan management
  • Not the most environmentally friendly option
electricity and gas price icon

What do you want to compare?

Compare electricity plans from Alinta Energy

Name Plan features Reference price Typical annual cost
Alinta - HomeSaver
Basic Plan Information | (ALI724943MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
15% less
than reference price
Estimated cost/year (typical usage)
$1,560/year
Go to siteView details
Alinta - Standing Offer
Basic Plan Information | (ALI13214SRE12@EME)
Single rate tariffFeed in tariff available
Reference price
Same as
the reference price
Estimated cost/year (typical usage)
$1,830/year
View details
Alinta - Carbon Balance
Basic Plan Information | (ALI641899MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
5% more
than reference price
Estimated cost/year (typical usage)
$1,920/year
View details
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Showing 3 of 3 results
The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3911kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Reference price Typical annual cost
Alinta - HomeSaver
(ALI538595MR@VEC)
Single rate tariffFeed in tariff available
Reference price
21% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,350/year
Go to siteView details
Alinta - Residential Standing Offer
Energy Fact Sheet | (ALI476914SR@VEC)
Single rate tariffFeed in tariff available
Reference price
Same as the
Victorian Default Offer
Estimated cost/year (typical usage)
$1,720/year
View details
Alinta - Carbon Balance
Energy Fact Sheet | (ALI486641MR@VEC)
Single rate tariffFeed in tariff available
Reference price
4% more than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,790/year
View details
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Showing 3 of 3 results
The annual estimated electricity prices are based on a residential customer on the Jemena network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Reference price Typical annual cost
Alinta - HomeSaver
Basic Plan Information | (ALI724967MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
15% less
than reference price
Estimated cost/year (typical usage)
$1,680/year
Go to siteView details
Alinta - Standing Offer
Basic Plan Information | (ALI13181SRE14@EME)
Single rate tariffFeed in tariff available
Reference price
Same as
the reference price
Estimated cost/year (typical usage)
$1,970/year
View details
Alinta - Carbon Balance
Basic Plan Information | (ALI641911MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
4% more
than reference price
Estimated cost/year (typical usage)
$2,040/year
View details
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Showing 3 of 3 results
The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4613kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Reference price Typical annual cost
Alinta - HomeSaver
Basic Plan Information | (ALI724973MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
5% less
than reference price
Estimated cost/year (typical usage)
$2,170/year
Go to siteView details
Alinta - Standing Offer
Basic Plan Information | (ALI13156SRE12@EME)
Single rate tariffFeed in tariff available
Reference price
Same as
the reference price
Estimated cost/year (typical usage)
$2,280/year
View details
Alinta - Carbon Balance
Basic Plan Information | (ALI641923MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
3% more
than reference price
Estimated cost/year (typical usage)
$2,340/year
View details
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Showing 3 of 3 results
The annual estimated electricity prices are based on a residential customer on the SA Power network who consumes 4011kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Compare gas plans from Alinta Energy

Name Plan features Charges Typical annual cost
Alinta - HomeSaver
Basic Plan Information | (ALI724965MRG1@EME)
Single rate tariff
Pricing
Supply: 53.75c/day
Usage: 2.35 - 4.82c/MJ
Estimated cost/year (typical usage)
$910/year
Go to siteView details
Alinta - Carbon Balance
Basic Plan Information | (ALI641936MRG1@EME)
Single rate tariff
Pricing
Supply: 62.15c/day
Usage: 3.02 - 5.88c/MJ
Estimated cost/year (typical usage)
$1,110/year
View details
Alinta - Standing Offer Gas
Basic Plan Information | (ALI13155SRG12@EME)
Single rate tariff
Pricing
Supply: 67.19c/day
Usage: 2.94 - 6.03c/MJ
Estimated cost/year (typical usage)
$1,140/year
View details
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Showing 3 of 3 results
The annual estimated gas prices are based on a residential customer on the Jemena network who consumes 18542MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Charges Typical annual cost
Alinta - HomeSaver Gas
(ALI538649MR@VEC)
Single rate tariff
Pricing
Supply: 86.42c/day
Usage: 2.44 - 3.44c/MJ
Estimated cost/year (typical usage)
$1,710/year
View details
Alinta - Carbon Balance Gas
Energy Fact Sheet | (ALI486684MR@VEC)
Single rate tariff
Pricing
Supply: 91.14c/day
Usage: 2.84 - 3.9c/MJ
Estimated cost/year (typical usage)
$1,920/year
View details
Alinta - Residential Standing Offer Gas
Energy Fact Sheet | (ALI476742SR@VEC)
Single rate tariff
Pricing
Supply: 98.21c/day
Usage: 2.77 - 3.92c/MJ
Estimated cost/year (typical usage)
$1,940/year
View details
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Showing 3 of 3 results
The annual estimated gas prices are based on a residential customer on the AusNet Services network who consumes 46000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Charges Typical annual cost
Alinta - HomeSaver
Basic Plan Information | (ALI724971MRG1@EME)
Single rate tariff
Pricing
Supply: 101.18c/day
Usage: 3.9 - 4.25c/MJ
Estimated cost/year (typical usage)
$710/year
Go to siteView details
Alinta - Carbon Balance
Basic Plan Information | (ALI641932MRG1@EME)
Single rate tariff
Pricing
Supply: 118.26c/day
Usage: 4.84 - 5.25c/MJ
Estimated cost/year (typical usage)
$860/year
View details
Alinta - Standing Offer Gas
Basic Plan Information | (ALI45815SRG11@EME)
Single rate tariff
Pricing
Supply: 126.48c/day
Usage: 4.88 - 5.31c/MJ
Estimated cost/year (typical usage)
$890/year
View details
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Showing 3 of 3 results
The annual estimated gas prices are based on a residential customer on the APA (Allgas Energy) network who consumes 8000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Charges Typical annual cost
Alinta - HomeSaver
Basic Plan Information | (ALI724979MRG1@EME)
Single rate tariff
Pricing
Supply: 65.71c/day
Usage: 3.68 - 5.4c/MJ
Estimated cost/year (typical usage)
$1,000/year
Go to siteView details
Alinta - Carbon Balance
Basic Plan Information | (ALI641934MRG2@EME)
Single rate tariff
Pricing
Supply: 73.54c/day
Usage: 4.42 - 6.35c/MJ
Estimated cost/year (typical usage)
$1,160/year
View details
Alinta - Standing Offer Gas
Basic Plan Information | (ALI13148SRG14@EME)
Single rate tariff
Pricing
Supply: 78.23c/day
Usage: 4.39 - 6.44c/MJ
Estimated cost/year (typical usage)
$1,190/year
View details
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Showing 3 of 3 results
The annual estimated gas prices are based on a residential customer on the Australian Gas Networks network who consumes 14000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Product Details Gas Price (annual estimate) Apply Description
Alinta Carbon Balance

$594
Alinta Standing Offer

$793
Alinta Fair Go 35

$556
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The annual estimated gas prices are based on a residential customer on the ATCO Gas Australia Network network who consumes 4015MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Alinta Energy offers

Deal

Up to $200 bonus credit when you sign up online

Verified 2 days ago
Get $100 bonus credit when you sign up to Alinta's HomeSaver electricity plan, plus another $100 in credit on its HomeSaver gas plan.

Read a more detailed review on


Rewards and Features

Rewards and features

🎁 Alinta Rewards Shop

Access rewards across a wide variety of outlets including up to 5% off retail, electronics, everyday essentials and dining. Plus up to 10% off experiences.

💰 Bill smoothing

Alinta offers SmoothPay to set up automated instalment payments differing from your quarterly bill. This is a service that lets you spread the cost of your bill over regular recurring payments. These an be done either weekly, fortnightly or monthly. You can still see your bills every 3 months to track how much electricity you are using. To set up SmoothPay you will need to get in contact with Alinta.

Customer Service

Customer service

Australia icon
Australian based customer support
Payment assistance
Financial hardship assistance

How do I get in touch with Alinta Energy?

Alinta has several ways for you to get in touch most days of the week. You can:

  • Call the customer service line from 8am-6pm AEDT Monday to Friday and 8am-12pm AEDT Saturday.
  • Send an online enquiry
  • Send a message on Alinta Energy's Facebook page
  • Good to know: Alinta's customer service team is based onshore in Latrobe Valley, Victoria.

Customer satisfaction

As of 2 May 2024, Alinta Energy has scored 3.6 out of 5 stars on Finder (from 36 reviews).

Alinta's review scores on other sites are:

  • Finder. 3.6/ 5 (36 reviews)
  • Product review. 1.8/5 stars (1,539 reviews)
  • Trustpilot. 1.8/5 stars (45 reviews)
  • Keep in mind: Customer reviews are subject and may not reflect your experience. Use reviews to inform your research when looking for a new energy provider.

Solar Energy

Solar energy

How much does Alinta Energy pay for solar feed-in tariff?

Alinta doesn't provide dedicated solar plans for its customers, and neither does it help with installation.

However, it does offer feed-in tariffs to customers that have solar panels installed in their homes already.

See what the excess solar you generate could earn you:

Name Product Solar feed-in tariff
NSW
cents per kWh
ACT
cents per kWh
QLD
cents per kWh
VIC
4.9 cents per kWh
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Green Energy

Green energy

Is Alinta Energy environmentally friendly?

Green Electricity Guide Rating: 3.14/10

Alinta Energy ranks 32nd (out of 39 providers) in the 2022 Green Electricity Guide rankings.

Although it invests in renewable generation assets, Alinta receives a low score because its parent company Chow Tai Fook Enterprises owns several power stations and is planning to burn coal until 2047. It's Australia's 7th largest climate polluter.

Alinta has made a public commitment towards generating 1,500MW of renewable energy by 2025, with 860MW generated.

Ready to sign up with Alinta Energy?

Now that you've read our review of Alinta Energy, you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before committing to a decision.


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