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Alinta Energy is a major retailer and generator of power, and has quite cheap prices across the board. Its power plans range from 22% to 10% below the reference price.
Prices are cheapest in Victoria, with Queensland and South Australia having higher rates.
Besides the attractive prices, Alinta also gives customers access to the Alinta Rewards shop where you can access discounted products and save a few dollars.
Alinta Energy doesn't force you into any lock-in contracts, so you're free and clear to switch to another provider anytime you wish.
Alinta sells energy plans to customers in NSW, VIC, QLD, and SA. If you're after gas, you can get that in the same states, plus WA through a couple of special plans.
We've created a snapshot of Alinta Energy's power and gas plans (state by state), including annual bill estimates.
If you're signed up with Alinta, you may be able to claim these rewards and incentives:
Click on your state below to get started. Please note that rates and other details were last checked 10 June 2022.
| Plans | Rates | Annual bill estimates |
|---|---|---|
| HomeDeal Energy | Variable | $1,380 |
| Sports Pack Energy | Variable | $1,460 |
Estimated cost inc GST for an average household using 5475 kWh / yearly on a flat rate tariff in the Ausgrid network.
| Plans | Rates | Annual bill estimates |
|---|---|---|
| HomeDeal Energy | Variable | $1,078 |
| Sports Pack Energy | Variable | $1,088 |
| Victorian Default Offer | Variable | $1,307 |
Estimated cost inc GST for a household using 4000 kWh / yearly on a flat rate tariff in the Citipower network.
| Plans | Rates | Annual bill estimates |
|---|---|---|
| Alinta HomeDeal | Variable | $1,330 |
| Alinta Sports Pack | Variable | $1,410 |
| Alinta Standing Offer | Variable | $1,630 |
Estimated cost including GST for a household using 5365.5 kWh yearly on a flat rate tariff in the ENERGEX Ltd network.
| Plans | Rates | Annual bill estimates |
|---|---|---|
| HomeDeal Energy | $1,860 | |
| Sports Pack Energy | Variable | $1,940 |
Estimated cost inc GST for an average household using 5292.5 kWh / yearly on a flat rate tariff in the SA Power Networks - NSP network.
| Plans | Annual bill estimate |
|---|---|
| HomeDeal Energy | $720 |
| Sports Pack | $600 |
Estimated cost inc GST for a household using 17739 MJ / yearly in the JEMENA network.
| Plans | Annual bill estimate |
|---|---|
| HomeDeal Energy | $ |
| Victorian Default Offer | $1,643 |
Estimated cost inc GST for a household using 52,560 MJ / yearly in the Australian Gas Networks Limited network.
| Plans | Annual bill estimate |
|---|---|
| Alinta HomeDeal | $620 |
| Alinta Sports Pack | $520 |
| Alinta Standing Offer | $640 |
Estimated cost inc GST for a household using 6679.5 MJ / yearly in the Australian Gas Networks Limited network.
| Plans | Annual bill estimate |
|---|---|
| HomeDeal Energy | $870 |
Estimated cost inc GST for a household using 16352 MJ / yearly in the ENVESTRA network.
You can, but there's no special discount for doing so.
However, bundling your gas and energy allows you the convenience of having two of your majority utilities with a single provider. This makes switching and moving houses just a little bit easier.
Alinta does not provide dedicated solar plans for its customers, and neither does it help with installation.
However, it does offer feed-in tariffs to customers that have solar panels installed in their homes already.
Alinta offers above average solar tariffs in every state except Victoria, where it offers the minimum solar price set by The Victorian Essential Services Commission
Here's a breakdown for each state below.
Green Electricity Guide Rating: 3.14/10
Alinta doesn't have GreenPower or any other green incentives or options on its power plans, meaning it's not a particularly environmentally friendly provider.
However, it has made a public commitment towards generating 1,500MW of renewable energy by 2025, with 836MW generated in 2020.
There is no mobile app available from Alinta. The only way you can manage your account, adjust billing, change your details and so on is to log onto the online portal.
Notably, Alinta has Australian-based customer support after moving its customer support centre to Victoria at the start of 2021.
Alinta Energy has a user rating on Finder of 4.4 stars, with 80% of users giving it a very positive rating (4 or 5 stars).
For a different perspective, the 2019-2020 market report from the Australian Energy Regulator has data on Alinta's call centre performance. Here's how they compare:
| Alinta Energy | Market Average | Major provider average | |
|---|---|---|---|
| Average call wait time | 37 seconds | 53 seconds | 99 seconds |
| Calls abandoned before being answered | 3% | 9% | 6% |
| Complaints (% of total customers) | 4% | 2% | 2% |
Alinta has several ways for you to get in touch most days of the week. You can:
If you're keen to switch to an energy plan from Alinta, you can click on the green "Go to site" button in the table and fill out your details.
Otherwise, you can visit Alinta's website directly and sign up so long as you have some form of identification on hand (e.g. driver licence, passport, etc.).
Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a "peak tariff", "peak only" or an "anytime tariff". There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here..
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