Alinta Energy gas and electricity review

Our verdict: Alinta Energy can be a strong choice for both power and gas if you’re after cheap rates. However, it might not be the best option for environmentally-conscious customers.

4.4 ★★★★★ (25 reviews) Write a review
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Alinta Energy has been around for 20 years and owns a large number of power plants, including a coal-fired power plant it acquired in 2018. If you live in NSW, VIC, QLD or SA, you can buy energy from Alinta. Gas is available in those states and WA.

We've put together all you need to know about Alinta Energy, including an easy rate comparison and our opinion on its customer service and environmental options.

Get a cost estimate for Alinta Energy and apply securely online

Name Product Electricity availability Gas availability Features Customer service rating More details Details
Alinta
Alinta
NSW, VIC, QLD, SA
NSW, VIC, QLD, SA, WA
  • GreenPower
  • Solar
  • Monthly billing

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
Enquire now
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Where is Alinta Energy Available?

Alinta Energy has a few electricity plans for customers who live in NSW, VIC, QLD, and SA. They also sell gas on a few plans to customers in NSW, VIC, QLD and SA, plus two special plans for WA.

State⚡ Electricity♨️ Gas
NSW
VIC
QLD
TAS
ACT
SA
NT
WA

Compare prices for Alinta Energy (September 2021)

Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in NSW who consumes 3,900 kWh a year on a single rate tariff in the Ausgrid network. Always check the providers site before applying - Your actual bill may vary, depending on your usage.

Based on the AER annual model usage in the Ausgrid network, the AER reference price is $1,393 / year.

From 1 July 2021, residential demand charges will be introduced for some customers to encourage households to use less electricity during peak demand times. If applicable, demand charges are billed monthly based on your highest demand for electricity in kilowatts (kWh) typically during a 30 or 60 minute period of the preceding month. Whether you receive a demand charge will depend on the electricity network region, your retailer and your electricity usage during peak demand times. The pricing in our tables do not currently account for demand charges. For more information about demand charges, please speak to your electricity retailer.

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Note: For residents outside of South East Queensland, residents don't get to choose their provider as energy is regulated by the Queensland Competition Authority.

Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in South-East Queensland who consumes 4,600 kWh a year on a single rate tariff in the Energex network. Always check the providers site before applying - Your actual bill may vary, depending on your usage.

Based on the AER annual model usage in the Energex network, the AER reference price is $1,455 / year.

From 1 July 2021, residential demand charges will be introduced for some customers to encourage households to use less electricity during peak demand times. If applicable, demand charges are billed monthly based on your highest demand for electricity in kilowatts (kWh) typically during a 30 or 60 minute period of the preceding month. Whether you receive a demand charge will depend on the electricity network region, your retailer and your electricity usage during peak demand times. The pricing in our tables do not currently account for demand charges. For more information about demand charges, please speak to your electricity retailer.

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Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in South Australia who consumes 4,000 kWh a year on a single rate tariff in the SA Power Network. Always check the providers site before applying - Your actual bill may vary, depending on your usage.

Based on the AER annual model usage in the SA Power Networks network, the AER reference price is $1,716 / year.

From 1 July 2021, residential demand charges will be introduced for some customers to encourage households to use less electricity during peak demand times. If applicable, demand charges are billed monthly based on your highest demand for electricity in kilowatts (kWh) typically during a 30 or 60 minute period of the preceding month. Whether you receive a demand charge will depend on the electricity network region, your retailer and your electricity usage during peak demand times. The pricing in our tables do not currently account for demand charges. For more information about demand charges, please speak to your electricity retailer.

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A quick review of Alinta Energy

Pros

  • Australia-based customer support
  • Get discounts on tech, movie tickets, and more at the Alinta rewards shop
  • Good solar feed-in tariff rates in most states

Cons

  • No GreenPower options for residential customers
  • No mobile app for plan management on the go
  • Live chat support is not available

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What plans are offered by Alinta Energy?

Electric

Electricity

The Home Deal plan supplies electricity at a variable rate with no special discounts or conditions. There are no contracts or exit fees, and it's available to NSW and VIC residents.

Gas

Gas

This is a basic gas offering on a variable rate with no discounts. Home Deal is available in NSW and VIC.

WA residents have exclusive access to two Fair Go gas plans:

  • Fair Go 25. 25% off standard gas usage charges with a benefit period of 3 years.
  • Fair Go 35. 35% off standard gas usage charges with a benefit period of 1 year.

These discounts stop applying once the benefit period has ended.

Solar panel

Does Alinta Energy offer solar?

No. Alinta Energy used to offer solar system installations in Western Australia, but it appears they no longer offer this.

However, if you already have solar panels set up, Alinta will pay you a feed-in tariff for energy you feed back into the grid. It has some of the lowest solar tariffs among retailers in most states except for Queensland.

Green energy

How green is Alinta Energy?

Alinta Energy scored a 3.1/10 on the Green Electricity Guide, placing it firmly in the bottom quarter of Australian energy retailers. While it does publish a regular Sustainability Report, it purchased a new coal power station in 2017 and doesn't offer any GreenPower or carbon offsets.

There are signs that this may change, following a 2019 investment in a huge South Australian solar farm and West Australian wind farm, but as of now Alinta Energy is not a very green option.

Tag discount

Does Alinta Energy offer any special incentives to sign up?

Alinta rewards. Customers on a plan with Alinta Energy have access to their special rewards shop, which offers up to around half off movie tickets, 30% off attractions at parks like Luna Park, 5% off gift cards for some retailers, and more.

Mobile phone

Can I manage my plan from my phone?

While you can manage your plan, energy usage, and bills online, Alinta Energy does not currently have a dedicated app for mobile platforms.

Get a cost estimate

Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:

  • Single rate with a controlled load
  • Time of use
  • Time of use with a controlled load

The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.

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