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Kleenheat: Natural gas and LPG provider review

Our verdict: A competitive source of LPG. Kleenheat will deliver LPG directly to your door or sign you up to a regular natural gas plan.

4.8 ★★★★★ (4 reviews) Write a review
Kleenheat: In summary Pros & Cons
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Whether you need a little or a lot of natural gas or LPG, Kleenheat has you sorted when you live in parts of Western Australia or the Northern Territory. Business customers in the South West Interconnected System (SWIS) can purchase electricity plans.

Here's our breakdown of what Kleenheat has on offer in the way of gas.

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Name Product Electricity availability Gas availability Features Customer service rating More details Details
Kleenheat
Kleenheat
NT, WA
  • Monthly billing
  • Credit card fees
N/A
N/A
  • Monthly billing
  • Credit card fees
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Where is Kleenheat available?

As a part of Wesfarmers Chemicals, Energy and Fertilisers, Kleenheat began as a bottled gas or LPG (Liquefied Petroleum Gas) specialist offering a range of energy products for both wholesale and residential customers. In 2013, the company expanded to offer natural gas to customers in Western Australia between Geraldton and Busselton. LPG and portable gas bottle services are still available across Western Australia and the Northern Territory. It also offers electricity services to business customers connected to the South West Interconnected System (SWIS) in Western Australia.

Kleenheat services are available to customers in the following areas:

  • Natural gas. Residential and business customers in WA only.
  • LPG. Residential and business customers in WA and NT only.
  • Electricity. Business customers connected to the SWIS network in WA only.
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A quick review of Kleenheat

Pros

  • Natural gas to WA.
  • LPG containers for residents of WA and the NT.
  • Electricity to WA businesses only.
  • Flybuys points rewards for every dollar spent on gas.

Cons

  • Only WA residents can get natural gas, and Kleenheat doesn't provide residential electricity plans.

What plans are offered by Kleenheat?

Gas

Gas

This is Kleenheat's basic gas supply contract, offering a 12.5% usage discount to customers who pay on time. You'll be billed quarterly, receive paper or email bills, and have the option of paying by whatever method you choose. There's no contract, so you can change or leave at any time.

Customers who sign up to this plan will receive natural gas with a 25% discount off their usage charges, guaranteed for two years. On the Monthly Smart Saver, you're required to pay by direct debit monthly and can only receive e-bills.

Similar to the Monthly Smart Saver, except that the guaranteed discount is raised to 35% for a minimum of two years, instead.

Tag discount

Does Kleenheat offer any special incentives to sign up?

  • RAC discount. Customers who are also a member of the Royal Automobile Club of WA get a further 3% off their usage charges on any plan.
  • Flybuys points. If you have a flybuys account, you can link it to your Kleenheat gas and earn 1 flybuys point for every $1 spent on gas.
  • $50 welcome bonus. Both the Standard Form Contract and Monthly Smart Saver offer a $50 welcome bonus. You can choose to receive it as a gift card, flybuys points, or account credit.

Mobile phone

Can I manage my plan from my phone?

No, Kleenheat does not have any phone-specific management apps or programs.

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2 Responses

    Default Gravatar
    DebbieNovember 15, 2017

    My last synergy bill was $280 paying for 846 units . How would Kleenheat compare to this and what are the disadvantages of swapping from Synergy to Kleenheat vs advantages

    Reply
      Avatarfinder Customer Care
      JoanneNovember 15, 2017Staff

      Hi Debbie,

      Thanks for reaching out to Finder.

      You may go ahead and get to know the pros and cons of Synergy and Kleenheat on their respective pages. Alternatively, you may want to speak with an energy broker to discuss your options and give you more expert advise on this matter.

      Cheers,
      Joanne

      Reply
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