Our verdict: Kleenheat is a Western Australia-based and operated provider offering gas plans, making it a solid choice for those seeking local support, rewards and discounts.
This includes top spots for value, trust, legendary service and most recommended. Around 90% of WA customers said they'd recommend Kleenheat.
Kleenheat usually runs discounts on its gas plans by slashing the usage rates. This is what you pay for your gas consumption. You may also receive an additional discount if you are a RAC member.
Pros
RAC members get an extra 3% discount
Option to collect Flybuys points
Local customer support
No setup fee or lock-in contract
$50 welcome bonus available on two plans
Cons
Daily account fee of 22.07 cents
You can only pay via direct debit for most of its plans
Compare Kleenheat gas plans in WA
Check out gas plans from Kleenheat in the following table.
If you sign up to the Monthly Energiser plan, you'll receive a 35% discount on your usage rates for the first 12 months. The Monthly Smart Saver plan offers a 25% discount, also for 12 months.
The Standard Form Contract plan gives you a 12.5% discount when you pay on time, with no end date on this offer.
We currently don't have that product, but here are others to consider:
How we picked these
The annual estimated gas prices are based on a residential customer on the ATCO network who consumes 4015MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
You can also compare its prices with other gas providers in our guide to gas plans in WA, which we update every month.
What special offers does Kleenheat have this month?
12-month free OnePass membership Sign up to Kleenheat's Monthly Smart Saver or Standard Form Contract plan to receive 12 months of free OnePass membership. T&Cs apply.
5x Flybuys points Earn 5x Flybuys points for every dollar spent in-store or via Click & Collect at an eligible retailer. T&Cs apply.
What perks and features does Kleenheat offer?
Besides offering discounts on the majority of its plans, at least for the first 12 months, here's what else you can expect:
RAC discount
Customers who are also members of the Royal Automobile Club of WA get a further 3% off their gas usage charges on any plan.
Flybuys points
If you have a Flybuys account, you can link it to your Kleenheat gas and earn 1 Flybuys point for every $1 spent on your gas bill.
Monthly billing
You will get a bill every month, making it easier to keep on top of your payments instead of waiting every quarter.
Carbon offsetting
Adding this on can help you offset the emissions resulting from your household's natural gas use. Just enter your address on Kleenheat's website to see how much it would cost.
Keep in mind: Kleenheat doesn't have an app, so you'll need to log in to your account on its website to manage your plan.
How good is Kleenheat's customer service?
As mentioned, Kleenheat has won a Finder award for its legendary service and also offers local support, which is always a plus.
You can get in touch with its customer support in the following ways:
Use live chat support on its website
Submit an enquiry by filling out an online form
Call its customer support team
The team is available Monday to Friday between 8am and 5pm.
Frequently asked questions
Kleenheat doesn't have specific pensioner discounts, but it typically includes discounts on most of its plans that could help lower your bill.
Kleenheat is still part of Wesfarmers Chemicals, Energy and Fertilisers, which is a division of Wesfarmers Limited.
However, in December 2024, Supagas acquired its LPG business servicing WA and NT customers.
If you're on a plan other than a Standard Form Contract, you will have 10 business days to change your mind and cancel the plan.
Mariam Gabaji is a journalist with 13 years of experience, specialising in consumer topics like mobile services and energy costs. Her work appears in the ABC, Yahoo Finance, 9News, The Guardian, SBS, 7News, A Current Affair and Money Magazine. Mariam holds a Bachelor of Arts in Journalism and was a finalist for the 2024 and 2025 IT Journalism Award for Best Telecommunications Journalist.
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