Amber Electric
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Amber Electric plans and review

Our verdict: Amber Electric may suit households that are happy to access wholesale power prices, monitor trends and consume energy accordingly. Just keep in mind when electricity prices rise, so could your bills.

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Amber Electric review

Amber Electric's plans are available to households in NSW, VIC, QLD, SA and the ACT.

Its model works differently to most traditional energy providers as it offers access to wholesale electricity prices in return for a $19 per month subscription fee.

Wholesale power prices skip the middle person and let you pay the same amount that retailers pay to access electricity for you.

The prices are updated every 30 minutes and are set by the Australian Energy Market Operator.

This model will suit your household, whether you have solar or not, as long as you're comfortable monitoring pricing trends and changing energy usage habits accordingly.

This is certainly true of times when wholesale electricity spikes could see you pay more for power.

Pros

  • Its smart app tracks wholesale prices in real time so you know when to use more power for less
  • 100% carbon-neutral plans
  • CommBank customers can get $0 subscription offer for the first 6 months

Cons

  • Wholesale pricing model may not suit all households
  • Limited customer support options

Compare electricity plans from Amber Electric

The prices in our tables are estimates only and are based on wholesale electricity prices from the last 9 months.

1 - 3 of 11
Name Plan features Reference price Typical annual cost
Amber - CBA Everyday
Basic Plan Information | (AMB726685MRE1@EME)
Single rate tariff
Reference price
14% less
than reference price
Plus an extra 6% below the reference price if you meet the conditional discount requirements
Estimated cost/year (typical usage)
$1,580/year
$1,460 if you meet the conditional discount requirements
$228 membership fee included
View details
Amber - CBA Homeowner
Basic Plan Information | (AMB726693MRE1@EME)
Single rate tariff
Reference price
14% less
than reference price
Plus an extra 9% below the reference price if you meet the conditional discount requirements
Estimated cost/year (typical usage)
$1,580/year
$1,400 if you meet the conditional discount requirements
$228 membership fee included
View details
Amber - CBA Everyday Plus
Basic Plan Information | (AMB726689MRE1@EME)
Single rate tariff
Reference price
14% less
than reference price
Plus an extra 8% below the reference price if you meet the conditional discount requirements
Estimated cost/year (typical usage)
$1,580/year
$1,430 if you meet the conditional discount requirements
$228 membership fee included
View details
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Showing 3 of 11 results
The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3911kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 3 of 9
Name Plan features Reference price Typical annual cost
Amber - Variable Wholesale Prices
(AMB539978MR@VEC)
Single rate tariffFeed in tariff available
Reference price
22% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,340/year
$228 membership fee included
View details
Amber - Amber Plan + CommBank Everyday Plus
(AMB540008MR@VEC)
Single rate tariffFeed in tariff available
Reference price
22% less than
Victorian Default Offer
Plus an extra 8% below the Victorian Default Offer if you meet the conditional discount requirements
Estimated cost/year (typical usage)
$1,340/year
$1,200 if you meet the conditional discount requirements
$228 membership fee included
View details
Amber - Amber Plan + CommBank Homeowner Offer
(AMB512710MR@VEC)
Single rate tariffFeed in tariff available
Reference price
26% more than
Victorian Default Offer
Reduces to 17% more than the Victorian Default Offer if you meet the conditional discount requirements
Estimated cost/year (typical usage)
$2,170/year
$2,010 if you meet the conditional discount requirements
$228 membership fee included
View details
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Showing 3 of 9 results
The annual estimated electricity prices are based on a residential customer on the Jemena network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 3 of 8
Name Plan features Reference price Typical annual cost
Amber - CommBank Homeowner
Basic Plan Information | (AMB725983MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
8% less
than reference price
Plus an extra 9% below the reference price if you meet the conditional discount requirements
Estimated cost/year (typical usage)
$1,810/year
$1,630 if you meet the conditional discount requirements
$228 membership fee included
View details
Amber - Variable Wholesale Prices estimate only
Basic Plan Information | (AMB725935MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
8% less
than reference price
Estimated cost/year (typical usage)
$1,810/year
$228 membership fee included
Go to siteView details
Amber - CommBank Everyday
Basic Plan Information | (AMB725959MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
8% less
than reference price
Plus an extra 6% below the reference price if you meet the conditional discount requirements
Estimated cost/year (typical usage)
$1,810/year
$1,690 if you meet the conditional discount requirements
$228 membership fee included
View details
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Showing 3 of 8 results
The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4613kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 3 of 11
Name Plan features Reference price Typical annual cost
Amber - CBA Everyday Plus
Basic Plan Information | (AMB726692MRE1@EME)
Single rate tariff
Reference price
20% less
than reference price
Plus an extra 7% below the reference price if you meet the conditional discount requirements
Estimated cost/year (typical usage)
$1,820/year
$1,670 if you meet the conditional discount requirements
$228 membership fee included
View details
Amber - CBA Everyday
Basic Plan Information | (AMB726688MRE1@EME)
Single rate tariff
Reference price
20% less
than reference price
Plus an extra 5% below the reference price if you meet the conditional discount requirements
Estimated cost/year (typical usage)
$1,820/year
$1,700 if you meet the conditional discount requirements
$228 membership fee included
View details
Amber - CBA Homeowner
Basic Plan Information | (AMB726696MRE1@EME)
Single rate tariff
Reference price
20% less
than reference price
Plus an extra 8% below the reference price if you meet the conditional discount requirements
Estimated cost/year (typical usage)
$1,820/year
$1,640 if you meet the conditional discount requirements
$228 membership fee included
View details
loading
Showing 3 of 11 results
The annual estimated electricity prices are based on a residential customer on the SA Power Networks network who consumes 4011kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 3 of 8
Name Plan features Reference price Typical annual cost
Amber - CommBank Homeowner
Basic Plan Information | (AMB725985MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
15% less
than reference price
Plus an extra 8% below the reference price if you meet the conditional discount requirements
Estimated cost/year (typical usage)
$1,830/year
$1,650 if you meet the conditional discount requirements
$228 membership fee included
View details
Amber - CommBank Everyday Plus
Basic Plan Information | (AMB725973MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
15% less
than reference price
Plus an extra 7% below the reference price if you meet the conditional discount requirements
Estimated cost/year (typical usage)
$1,830/year
$1,680 if you meet the conditional discount requirements
$228 membership fee included
View details
Amber - Variable Wholesale Prices estimate only
Basic Plan Information | (AMB725937MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
15% less
than reference price
Estimated cost/year (typical usage)
$1,830/year
$228 membership fee included
Go to siteView details
loading
Showing 3 of 8 results
The annual estimated electricity prices are based on a residential customer on the Evoenergy network who consumes 6100kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Amber Electric offers

Up to $180 off for CommBank customers

Save as much as $180 for 6 months when you sign up with a CommBank payment method. T&Cs apply.

Save as much as $180 for 6 months when you sign up with a CommBank payment method. T&Cs apply.

Innovation champion

The Amber for Batteries product is an impressive renewables innovation that could not have happened without Dr Aleksis Xenophon. The product gives Amber customers control over their solar and battery with a remote, allowing them to optimise their energy decisions based on the mode of their choosing. Amber for Batteries is underpinned by the SmartShift algorithm designed and modelled by Dr Xenophon.

Full list of 2023 winners

Read a more detailed view on


Rewards and Features

Rewards and features

Handy mobile app

Amber Electric's smart app helps you track wholesale energy prices in real time and see the forecast for 12 hours at a stretch.

This will allow you to follow price trends and adjust your power usage accordingly, especially when using appliances such as your washing machine or dishwasher.

CommBank offer

CommBank customers can score up to $180 Welcome credit spread over 6-months.

The offer is valid until 30 June 2024.

Customer Service

Customer service

Twitter icon
Twitter
Request callback icon
Request a callback
Payment assistance
Financial hardship assistance

How can I get in touch with Amber Electric?

Amber Electric predominantly offers online support with no published hours. You can:

  • Leave a message on Amber Electric's Twitter account or via its website's chat feature.
  • Request a callback by leaving a message on 1800531907.
  • Send an email to the support team on info@amber.com.au.

Customer satisfaction

We don't have enough reviews of Amber on Finder to display a star rating. However, you can see how it's rated on other websites as of 2 April 2024:

  • Trustpilot. 3.5/5 stars (361 reviews)
  • Product Review. 3.6/5 stars (213 reviews)

solar energy icon

Solar energy

Amber Electric doesn't provide a fixed feed-in tariff.

Instead, your tariff will change depending on when you export power. Amber will then pay you wholesale power prices for the electricity you export.

When there is a high supply of power to the grid, your tariffs will decrease. When the grid needs power, your tariffs will increase.

Amber Electric says it updates its tariffs every 30 minutes and you can keep an eye on it through the app.

Similar to its annual estimates on electricity plans, Amber also provides estimates for feed-in tariffs based on the last 9 months of data on wholesale prices.

Here's a state-by-state breakdown:

1 - 9 of 9
Name Product Solar feed-in tariff
SA
2.92 cents per kWh
QLD
1.23 cents per kWh
VIC
4.9 cents per kWh
NSW
5.15 cents per kWh
ACT
5.08 cents per kWh
VIC
4.9 cents per kWh
VIC
4.9 cents per kWh
VIC
4.9 cents per kWh
VIC
4.9 cents per kWh
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Good to know:

  • Amber for Batteries will help you maximise your energy set-up by helping you sell your excessive solar energy when prices are higher. You can charge your batteries with cheap grid power and sell that grid power back during peak times to make extra export earnings.
  • Amber's Smartshift algorithm app lets you remotely discharge at a time when wholesale prices are more expensive than usual.

green energy icon

Green energy

How green is Amber Electric?

Green Electricity Guide rating: 7/10

Amber Electric ranked 8th (out of 47 providers) in the 2022 Green Electricity Guide rankings published by Greenpeace.

Among other factors, it received a thumbs up for encouraging customers to use power when renewable generation is high and for active support of household solar.

By default, all of Amber Electric's plans are 100% carbon neutral.

Ready to sign up with Amber Electric?

Now that you've read our review of Amber Electric, you can check out its plans once again before signing up.

Alternatively, you can always compare other energy providers on Finder before commiting to a decision.


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