Amber Electric review: Compare electricity plans and features

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Amber Electric review

Amber Electric's plans are available to households in NSW, VIC, QLD, SA and the ACT.

Its model works differently to most traditional energy providers as it offers access to wholesale electricity prices in return for a $19 per month subscription fee.

Wholesale power prices skip the middle person and let you pay the same amount that retailers pay to access electricity for you.

The prices are updated every 30 minutes and are set by the Australian Energy Market Operator.

This model will suit your household, whether you have solar or not, as long as you're comfortable monitoring pricing trends and changing energy usage habits accordingly.

This is certainly true of times when wholesale electricity spikes could see you pay more for power.

Pros

Its smart app tracks wholesale prices in real time so you know when to use more power for less
100% carbon-neutral plans
CommBank customers can get $0 subscription offer for the first 6 months

Cons

Wholesale pricing model may not suit all households
Limited customer support options

Compare electricity plans from Amber Electric

The prices in our tables are estimates only and are based on wholesale electricity prices from the last 9 months.

1 - 3 of 9

Name	Plan features	Reference price	Typical annual cost
Amber Electric - Amber Welcome Basic Plan Information \| (AMB795501MRE1@EME) Single rate tariffFeed in tariff available	Membership fees Credit card fees Disconnection fees Rates are not fixed FiT from 2.45c/kWh	Reference price 3% less than reference price Plus an extra 6% below the reference price if you meet the conditional discount requirements	Estimated cost/year (typical usage) $1,750/year $1,650 if you meet the conditional discount requirements $264 membership fee included	View details Compare	loading Fetching your data...
Amber Electric - CommBank Basic Plan Information \| (AMB780348MRE1@EME) Single rate tariff	Membership fees Credit card fees Disconnection fees Rates are not fixed	Reference price 10% more than reference price Reduces to 7% more than the reference price if you meet the conditional discount requirements	Estimated cost/year (typical usage) $1,990/year $1,940 if you meet the conditional discount requirements $264 membership fee included	View details Compare	loading Fetching your data...
Amber Electric - CBA Everyday Plus Basic Plan Information \| (AMB791989MRE1@EME) Single rate tariff	Membership fees Credit card fees Disconnection fees Rates are not fixed	Reference price 3% less than reference price Plus an extra 9% below the reference price if you meet the conditional discount requirements	Estimated cost/year (typical usage) $1,750/year $1,600 if you meet the conditional discount requirements $264 membership fee included	Go to site View details Compare	loading Fetching your data...

Showing 3 of 9 results

The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3,900kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

1 - 3 of 7

Name	Plan features	Reference price	Typical annual cost
Amber Electric - Amber Plan + CommBank Everyday (AMB561092MR@VEC) Single rate tariffFeed in tariff available	Membership fees Credit card fees Disconnection fees Rates are not fixed FiT from 3.3c/kWh	Reference price 6% more than Victorian Default Offer Reduces to 1% more than the Victorian Default Offer if you meet the conditional discount requirements	Estimated cost/year (typical usage) $1,550/year $1,440 if you meet the conditional discount requirements $264 membership fee included	View details Compare	loading Fetching your data...
Amber Electric - Variable Wholesale Prices (AMB564512MR@VEC) Single rate tariffFeed in tariff available	Membership fees Credit card fees Disconnection fees Rates are not fixed FiT from 3.3c/kWh	Reference price 2% less than Victorian Default Offer	Estimated cost/year (typical usage) $1,420/year $264 membership fee included	View details Compare	loading Fetching your data...
Amber Electric - Amber Welcome (AMB566913MR@VEC) Single rate tariffFeed in tariff available	Membership fees Credit card fees Disconnection fees Rates are not fixed FiT from 3.3c/kWh	Reference price 2% less than Victorian Default Offer Plus an extra 7% below the Victorian Default Offer if you meet the conditional discount requirements	Estimated cost/year (typical usage) $1,420/year $1,330 if you meet the conditional discount requirements $264 membership fee included	View details Compare	loading Fetching your data...

Showing 3 of 7 results

The annual estimated electricity prices are based on a residential customer on the Citipower network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

1 - 3 of 6

Name	Plan features	Reference price	Typical annual cost
Amber Electric - Variable Wholesale Prices estimate only Basic Plan Information \| (AMB775309MRE2@EME) Single rate tariff	Membership fees Credit card fees No disconnection fee Rates are not fixed	Reference price 7% less than reference price	Estimated cost/year (typical usage) $1,910/year $264 membership fee included	Go to site View details Compare	loading Fetching your data...
Amber Electric - Amber Welcome Basic Plan Information \| (AMB795503MRE1@EME) Single rate tariff	Membership fees Credit card fees No disconnection fee Rates are not fixed	Reference price 7% less than reference price Plus an extra 5% below the reference price if you meet the conditional discount requirements	Estimated cost/year (typical usage) $1,910/year $1,810 if you meet the conditional discount requirements $264 membership fee included	View details Compare	loading Fetching your data...
Amber Electric - CommBank Homeowner Basic Plan Information \| (AMB780364MRE1@EME) Single rate tariff	Membership fees Credit card fees No disconnection fee Rates are not fixed	Reference price 6% more than reference price Reduces to 3% more than the reference price if you meet the conditional discount requirements	Estimated cost/year (typical usage) $2,170/year $1,990 if you meet the conditional discount requirements $264 membership fee included	Go to site View details Compare	loading Fetching your data...

Showing 3 of 6 results

The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4,600kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

1 - 3 of 9

Name	Plan features	Reference price	Typical annual cost
Amber Electric - CBA Everyday Plus Basic Plan Information \| (AMB791992MRE1@EME) Single rate tariff	Membership fees Credit card fees Disconnection fees Rates are not fixed	Reference price 11% less than reference price Plus an extra 6% below the reference price if you meet the conditional discount requirements	Estimated cost/year (typical usage) $1,980/year $1,830 if you meet the conditional discount requirements $264 membership fee included	Go to site View details Compare	loading Fetching your data...
Amber Electric - CBA Everyday Basic Plan Information \| (AMB791988MRE1@EME) Single rate tariff	Membership fees Credit card fees Disconnection fees Rates are not fixed	Reference price 11% less than reference price Plus an extra 5% below the reference price if you meet the conditional discount requirements	Estimated cost/year (typical usage) $1,980/year $1,860 if you meet the conditional discount requirements $264 membership fee included	Go to site View details Compare	loading Fetching your data...
Amber Electric - CBA Homeowner Basic Plan Information \| (AMB791996MRE1@EME) Single rate tariff	Membership fees Credit card fees Disconnection fees Rates are not fixed	Reference price 11% less than reference price Plus an extra 8% below the reference price if you meet the conditional discount requirements	Estimated cost/year (typical usage) $1,980/year $1,800 if you meet the conditional discount requirements $264 membership fee included	Go to site View details Compare	loading Fetching your data...

Showing 3 of 9 results

The annual estimated electricity prices are based on a residential customer on the SA Power Network who consumes 4,000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

1 - 3 of 6

Name	Plan features	Reference price	Typical annual cost
Amber Electric - Amber Welcome Basic Plan Information \| (AMB795505MRE1@EME) Single rate tariffFeed in tariff available	Membership fees Credit card fees Disconnection fees Rates are not fixed FiT from 2.45c/kWh	Reference price 8% less than reference price Plus an extra 4% below the reference price if you meet the conditional discount requirements	Estimated cost/year (typical usage) $2,230/year $2,130 if you meet the conditional discount requirements $264 membership fee included	View details Compare	loading Fetching your data...
Amber Electric - Variable Wholesale Prices estimate only Basic Plan Information \| (AMB780444MRE1@EME) Single rate tariffFeed in tariff available	Membership fees Credit card fees Disconnection fees Rates are not fixed FiT from 2.45c/kWh	Reference price 8% less than reference price	Estimated cost/year (typical usage) $2,230/year $264 membership fee included	Go to site View details Compare	loading Fetching your data...
Amber Electric - CommBank Homeowner Basic Plan Information \| (AMB780420MRE1@EME) Single rate tariff	Membership fees Credit card fees Disconnection fees Rates are not fixed	Reference price Same as the reference price Plus an extra 7% below the reference price if you meet the conditional discount requirements	Estimated cost/year (typical usage) $2,440/year $2,260 if you meet the conditional discount requirements $264 membership fee included	Go to site View details Compare	loading Fetching your data...

Showing 3 of 6 results

The annual estimated electricity prices are based on a residential customer on the Evoenergy network who consumes 6,500kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Amber Electric offers

Deal

Up to $180 off for CommBank customers

Expires 31 Jul 2025

Save as much as $180 for 6 months when you sign up with a CommBank payment method. T&Cs apply.

Get deal

Image: Finder Customer Satisfaction Logo

Congratulations, Amber!

Dr Aleksis Xenophon of Amber won the award for 'Innovation Champion' in the 2023 Innovation Awards.

Full list of 2023 winners

Read a more detailed view on

Rewards and features
Customer service
Solar energy
Green energy

Rewards and Features

Rewards and features

Handy mobile app

Amber Electric's smart app helps you track wholesale energy prices in real time and see the forecast for 12 hours at a stretch.

This will allow you to follow price trends and adjust your power usage accordingly, especially when using appliances such as your washing machine or dishwasher.

CommBank offer

CommBank customers can score up to $180 Welcome credit spread over 6-months.

The offer is valid until 31 July 2024.

Customer Service

Customer service

Twitter

Request a callback

Financial hardship assistance

How can I get in touch with Amber Electric?

Amber Electric predominantly offers online support with no published hours. You can:

Leave a message on Amber Electric's Twitter account or via its website's chat feature.
Request a callback by leaving a message on 1800531907.
Send an email to the support team on info@amber.com.au.

Customer satisfaction

We don't have enough reviews of Amber on Finder to display a star rating. However, you can see how it's rated on other websites as of 10 Jun 2024:

Trustpilot. 2.8/5 stars (371 reviews)
Product Review. 3.4/5 stars (271 reviews)

solar energy icon

Solar energy

Amber Electric doesn't provide a fixed feed-in tariff.

Instead, your tariff will change depending on when you export power. Amber will then pay you wholesale power prices for the electricity you export.

When there is a high supply of power to the grid, your tariffs will decrease. When the grid needs power, your tariffs will increase.

Amber Electric says it updates its tariffs every 30 minutes and you can keep an eye on it through the app.

Similar to its annual estimates on electricity plans, Amber also provides estimates for feed-in tariffs based on the last 9 months of data on wholesale prices.

Here's a state-by-state breakdown:

1 - 4 of 4

Product	Solar feed-in tariff
VIC	3.3 cents per kWh	loading Fetching your data...
VIC	3.3 cents per kWh	loading Fetching your data...
ACT	2.45 cents per kWh	loading Fetching your data...
NSW	2.45 cents per kWh	loading Fetching your data...

Good to know:

Amber for Batteries will help you maximise your energy set-up by helping you sell your excessive solar energy when prices are higher. You can charge your batteries with cheap grid power and sell that grid power back during peak times to make extra export earnings.
Amber's Smartshift algorithm app lets you remotely discharge at a time when wholesale prices are more expensive than usual.

green energy icon

Green energy

How green is Amber Electric?

Green Electricity Guide rating: 7/10

Amber Electric ranked 8th (out of 47 providers) in the 2022 Green Electricity Guide rankings published by Greenpeace.

Among other factors, it received a thumbs up for encouraging customers to use power when renewable generation is high and for active support of household solar.

By default, all of Amber Electric's plans are 100% carbon neutral.

Now that you've read our review of Amber Electric, you can check out its plans once again before signing up.

Alternatively, you can always compare other energy providers on Finder before commiting to a decision.

See Amber Electric plans

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To make sure you get accurate and helpful information, this guide has been edited by Jason Loewenthal as part of our fact-checking process.

Written by

Mariam Gabaji

Editor I Tech and utilities expert

Mariam Gabaji is an editor and tech and utilities expert at Finder with 12+ years of experience as a journalist. She's committed to helping households cut through the industry jargon and save money on their bills. Her expertise is often featured in media including the ABC, Yahoo Finance, 9News, 7News, A Current Affair, The Guardian, SBS and Money Magazine. See full bio

Mariam's expertise

Mariam has written 251 Finder guides across topics including:

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Amber Electric plans and review

Our verdict: Amber Electric may suit households that are happy to access wholesale power prices, monitor trends and consume energy accordingly. Just keep in mind when electricity prices rise, so could your bills.

Amber Electric review

Pros

Cons

Compare electricity plans from Amber Electric

Amber Electric offers

Congratulations, Amber!

Read a more detailed view on

Rewards and features

Handy mobile app

CommBank offer

Customer service

How can I get in touch with Amber Electric?

Customer satisfaction

Solar energy

Good to know:

Green energy

How green is Amber Electric?

Why compare energy with Finder?

Mariam Gabaji

More guides on Finder

Amber Electric plans and review

Our verdict: Amber Electric may suit households that are happy to access wholesale power prices, monitor trends and consume energy accordingly. Just keep in mind when electricity prices rise, so could your bills.

Amber Electric review

Pros

Cons

Compare electricity plans from Amber Electric

Amber Electric offers

Congratulations, Amber!

Read a more detailed view on

Rewards and features

Handy mobile app

CommBank offer

Customer service

How can I get in touch with Amber Electric?

Customer satisfaction

Solar energy

Good to know:

Green energy

How green is Amber Electric?

Ready to sign up with Amber Electric?

Why compare energy with Finder?

Mariam Gabaji

More guides on Finder

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