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ReAmped Energy is a new, independent electricity provider offering simple prices instead of discounts, no lock-in contracts and an entirely online service. Its customer service team is based in Brisbane and it provides electricity in New South Wales and Queensland.
Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in Melbourne, Victorian who consumes 4,000 kWh a year on a single rate tariff in the CitiPower network. Prices last checked on May 2020 and are subject to change. Always check the provider's site before applying.
ReAmped is currently not available in Victoria.
Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in Queensland who consumes 4,600 kWh a year on a single rate tariff in the Energex network. Prices last checked on May 2020 and are subject to change. Always check the provider's site before applying.
Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in South Australia who consumes 4,000 kWh a year on a single rate tariff in the SA Power Network. Prices last checked on May 2020 and are subject to change. Always check the provider's site before applying.
The following price estimates are a general guide only. Estimated prices are based on a residential customer in Canberra, ACT who consumes 5499k kWh a year on a single rate tariff in the Evoenergy network and only one plan per provider is shown. Estimated prices include conditional discounts (if any). Any plans with special eligibility requirements are excluded. Prices last checked on May 2020 and are subject to change. Always check the provider's site before applying.
ReAmped is currently not available in the ACT
Get a cost estimate on ReAmped Energy's site and apply securely
Is ReAmped right for me?
ReAmped Energy provides two main types of tariff structure for electricity: single rate and time of use. For a single rate, named "Anytime", you'll be charged the same amount per kWh of energy usage regardless of the time of day you use it. With the "Time of Use" option, you'll be charged more depending on the time of day you use it, for example during peak times.
If you have a smart meter on the Ausgrid network in New South Wales, you can also get a transitional time of use plan. This can help you if you want to move from a single rate to time of use tariff. You can also get a controlled load tariff, which is ideal for anyone with a pool pump or hot water system.
ReAmped offers these plans:
Available in New South Wales and Queensland, the ReAmped Handshake Energy Plan is currently available in Ausgrid and Energex, and rewards customers willing to stick with ReAmped for one year with lower rates. It's not a lock-in contract though; ReAmped takes customers on their word so if they do need to leave, there's no penalty.
Available in New South Wales and Queensland, ReAmped Energy also has no lock-in contracts or exit fees. You can pay by direct debit, there's no mail (it's all online billing and communication) and you have the option of paying weekly, fortnightly or monthly.
Customers with solar panels can get solar rebates and feed-in tariffs. However, in both Queensland and New South Wales, it only provides a feed-in tariff of just 8c/kWh, which is lower than other energy providers.
ReAmped Energy doesn't offer solar installation. If you don't already have a solar system, you'll have to arrange installation before getting feed-in tariffs through ReAmped.
How green is ReAmped?
ReAmped is relatively new to the energy industry but it doesn't offer any GreenPower certified or renewable options. Considering that it operates primarily in Queensland, the Sunshine State, it could probably do more.
Does ReAmped offer any special incentives to sign up?
There are a few perks that might make ReAmped Energy the right provider for you:
- No lock-in contracts. ReAmped doesn't have lock-in contracts, so you can switch providers at any time if you change your mind.
- Entirely online. ReAmped is entirely online, so you can speak to customer support, view your invoices and manage your account all in one place.
- Same-day connections. Customers in Queensland can get connected to ReAmped the same day they sign up if they sign up before noon on a business day. New South Wales customers can get connected in as little as one day.
- Flexible billing. You can choose between weekly, fortnightly or monthly billing, depending on what's convenient for you.
- Hardship policy. If you are having trouble paying your bill, ReAmped offers personalised payment plans and can refer you to financial counselling services.
Can I manage my plan from my phone?
Yes. While ReAmped doesn't have an app, it is digital-only, meaning you can sign up online and get all invoices electronically. However, if you prefer paper bills, you can opt to receive them for an additional fee.
ReAmped doesn't have a call centre. Instead, support is available online during business hours through a live chat feature. If you prefer phone-based customer support, you can also call an automated teller to request a call back from a customer service member at a later time.
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