Origin Energy plans and review

Rewards and features

📱 Handy mobile app

Origin's app allows you to manage your account fully. It also lets you track your usage and costs – for solar, power and gas – down to the hour. You even get push notifications if you want to know when your bill's ready to be paid or when your usage spikes.

💰 Origin Spike

The Origin Spike program is useful during peak demand where, if you successfully beat the energy-use forecast set for you, you earn points that can be redeemed as PayPal cash or gift cards from eligible retailers.

⚡ Bill smoothing

Origin's EasiPay option allows you to pay the same amount on your energy bill in your preferred frequency - weekly, fortnightly or monthly. The amount is calculated based on your past energy usage and your predicted future energy costs.

Customer service

3.6 user rating

Live chat available

Financial hardship assistance

How do I get in touch with Origin Energy?

You can get in touch with Origin Energy in a few ways.

• Call the team between 8am - 6pm AEST on weekdays
• Connect with an agent on Facebook or Twitter between 7am - 7pm AEST on weekdays
• Shoot a message in the live chat available on the website or the Origin app
• Send them an email

Customer satisfaction

As of 6 May 2025, Origin Energy has scored 3.6 out of 5 stars on Finder from 80 user reviews.

As of the same date, its scores on other sites are:

• Product review. 4/5 stars (12,341 reviews)
• Trustpilot. 4.6/5 stars (24,233 reviews)

• Keep in mind: These reviews are subjective and may not reflect your experience. Use reviews to inform your research when choosing a new plan.

Solar energy

How much does Origin Energy pay for solar feed-in tariff?

Origin Energy offers dedicated solar plans and a range of services that includes end-to-end solar installation with 24 or 60-month interest-free payment options across the 3 states where it's currently offering solar plans.

• NSW
• VIC
• QLD
• SA
• ACT

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Product	Feed-in tariff	Reference price	Typical annual cost
Origin Energy - Go Solar Variable	Feed-in tariff from 5 - 6c/kWh	Reference price 5% less than reference price	Estimated cost/year (typical usage) $1,720/year	View details Compare	loading Fetching your data...
Origin Energy - Solar Boost	Feed-in tariff from 5 - 8c/kWh	Reference price Same as the reference price	Estimated cost/year (typical usage) $1,810/year	View details Compare	loading Fetching your data...

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The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3,900kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

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Product	Feed-in tariff	Reference price	Typical annual cost
Origin Energy - Solar Boost	Feed-in tariff up to 5c/kWh for first 8 kWh per day then from 3.3 - 5c/kWh thereafter	Reference price Same as the Victorian Default Offer	Estimated cost/year (typical usage) $1,670/year	View details Compare	loading Fetching your data...
Origin Energy - Go Solar Variable	Feed-in tariff up to 4c/kWh for first 8 kWh per day then from 3.3 - 4c/kWh thereafter	Reference price 6% less than Victorian Default Offer	Estimated cost/year (typical usage) $1,570/year	View details Compare	loading Fetching your data...

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The annual estimated electricity prices are based on a residential customer on the Citipower network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

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Product	Feed-in tariff	Reference price	Typical annual cost
Origin Energy - Go Solar Variable	Feed-in tariff from 4 - 6c/kWh	Reference price 2% less than reference price	Estimated cost/year (typical usage) $2,010/year	View details Compare	loading Fetching your data...
Origin Energy - Solar Boost	Feed-in tariff from 4 - 8c/kWh	Reference price 1% more than reference price	Estimated cost/year (typical usage) $2,070/year	View details Compare	loading Fetching your data...

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The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4,600kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

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Product	Feed-in tariff	Reference price	Typical annual cost
Origin Energy - Solar Boost	Feed-in tariff from 4 - 8c/kWh	Reference price 1% more than reference price	Estimated cost/year (typical usage) $2,230/year	View details Compare	loading Fetching your data...
Origin Energy - Go Solar Variable	Feed-in tariff from 4 - 6c/kWh	Reference price 4% less than reference price	Estimated cost/year (typical usage) $2,120/year	View details Compare	loading Fetching your data...

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The annual estimated electricity prices are based on a residential customer on the SA Power Network who consumes 4,000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

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Product	Feed-in tariff	Reference price	Typical annual cost
Origin Energy - Solar Boost	Feed-in tariff from 9 - 10c/kWh	Reference price Same as the reference price	Estimated cost/year (typical usage) $2,440/year	View details Compare	loading Fetching your data...

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The annual estimated electricity prices are based on a residential customer on the Evoenergy network who consumes 6,500kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Good to know

• You can get 5-5.2 cents per kWh FiT on Origin's non-solar electricity plans.
• If you live in NSW, VIC or QLD and have solar and battery systems installed at home, you can join Origin's Virtual Power Plant called Origin Loop. By joining, you'll help to relieve pressure on the grid at times of high demand. In return, you'll receive a credit on your electricity bill each month for five years.

Green energy

Is Origin Energy environmentally friendly?

Green Electricity Guide Rating: 1.6/10

Origin Energy ranks 43rd (out of 47 providers) in the 2022 Green Electricity Guide rankings.

Although it supports renewable energy projects, Origin's low score is attributed to it being the "4th biggest polluter" and initial plans to burn coal until 2032. However, it's trying to accelerate the move to 2025.

• How much does renewable energy cost with Origin?

  Origin allows its customers to offset their carbon emissions and support renewable energy generation by offering GreenPower, Origin Go Zero and Green Gas at an additional cost.

  GreenPower is a government-accredited program which allows Origin to send renewable energy back to the grid on your behalf, matching your usage.

  You can add GreenPower to your plans by paying the following charges:

  • 25% GreenPower: $0.65 per week
  • 50% GreenPower: $1.35 per week
  • 100% GreenPower: $2.70 per week

  Origin Energy's Origin Go Zero add-on offsets the greenhouse emissions created by your power usage. You can purchase it for $1.50 per week.

  Green Gas, similar to Origin Go Zero, offsets greenhouse emissions created by your natural gas consumption at the cost of $1 per week.