AGL vs Origin Energy: Compare prices and plans I Finder

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Our verdict

AGL and Origin Energy are 2 of the largest energy retailers in Australia serving nearly 8 million customers between them. Here's a quick overview of how they stack up against - we do go in more detail further down.

Price and bundling discounts: Based on current price estimates, AGL's plans tend to be cheapest overall, usually by 2-3%. It's also the only retailer on Finder to offer a seniors' only energy plan. AGL's bundling discount for energy and internet for the first 12 months is also higher across most NBN plans.

Rewards and features: Origin gives you the option to earn Everyday Rewards points while AGL offers a rewards program where you can access discounts across a range of brands.

Customer service: Origin has a higher amount of favourable online reviews. It also had fewer complaints (as a percentage of customers) referred to the ombudsman in 2022.

Solar: AGL's feed-in tariffs are generally higher but Origin fares better with a superior feed-in tariff offer if you buy its solar PV system products.

AGL and Origin Energy plan details

Both retailers offer similar plans:

Monthly billing option
No exit fees
No fees for paper bills

Credit card and move-in fees apply
Plan prices are not fixed

See our comparison broken down by

Price
Rewards and features
Customer service
Solar Power

AGL vs Origin Energy: Price comparison

In NSW, Origin's electricity plans are cheaper than AGL's.

See more energy plans available in NSW.

Electricity plans

1 - 8 of 9

Name	Plan features	Reference price	Typical annual cost
AGL - Residential Seniors Saver Basic Plan Information \| (AGL710804MRE9@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 7c/kWh	Reference price 18% less than reference price	Estimated cost/year (typical usage) $1,490/year	Go to site View details Compare	loading Fetching your data...
AGL - Residential Value Saver Basic Plan Information \| (AGL668788MRE7@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 7c/kWh	Reference price 17% less than reference price	Estimated cost/year (typical usage) $1,500/year	Go to site View details Compare	loading Fetching your data...
Origin Energy - Go Variable Basic Plan Information \| (ORI542325MRE11@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 5c/kWh	Reference price 17% less than reference price	Estimated cost/year (typical usage) $1,510/year	View details Compare	loading Fetching your data...
AGL - Residential Netflix Plan Basic Plan Information \| (AGL686232MRE13@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 7c/kWh	Reference price 16% less than reference price	Estimated cost/year (typical usage) $1,520/year	Go to site View details Compare	loading Fetching your data...
Origin Energy - Go Solar Variable Basic Plan Information \| (ORI727592MRE4@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 5c/kWh	Reference price 15% less than reference price	Estimated cost/year (typical usage) $1,540/year	View details Compare	loading Fetching your data...
AGL - Residential Solar Savers Basic Plan Information \| (AGL698023MRE11@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 7c/kWh	Reference price 13% less than reference price	Estimated cost/year (typical usage) $1,580/year	Go to site View details Compare	loading Fetching your data...
Origin Energy - Everyday Rewards Variable Basic Plan Information \| (ORI665082MRE7@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 5c/kWh	Reference price 13% less than reference price	Estimated cost/year (typical usage) $1,580/year	View details Compare	loading Fetching your data...
Origin Energy - Solar Boost Basic Plan Information \| (ORI539824MRE10@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 5c/kWh	Reference price Same as the reference price	Estimated cost/year (typical usage) $1,810/year	View details Compare	loading Fetching your data...

Showing 8 of 9 results

The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3,900kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

In Victoria, Origin's electricity plans are cheaper than AGL's.

See more energy plans available in VIC.

Electricity plans

1 - 8 of 8

Name	Plan features	Reference price	Typical annual cost
AGL - Residential Seniors Saver Energy Fact Sheet \| (AGD549930MR@VEC) Single rate tariffFeed in tariff available	Payment fees Disconnection fees Rates are not fixed FiT from 3.3c/kWh	Reference price 15% less than Victorian Default Offer	Estimated cost/year (typical usage) $1,240/year	Go to site View details Compare	loading Fetching your data...
AGL - Residential Value Saver Energy Fact Sheet \| (AGD549939MR@VEC) Single rate tariffFeed in tariff available	Payment fees Disconnection fees Rates are not fixed FiT from 3.3c/kWh	Reference price 15% less than Victorian Default Offer	Estimated cost/year (typical usage) $1,240/year	Go to site View details Compare	loading Fetching your data...
AGL - Residential Netflix Plan (AGD549972MR@VEC) Single rate tariffFeed in tariff available	Payment fees Disconnection fees Rates are not fixed FiT from 3.3c/kWh	Reference price 13% less than Victorian Default Offer	Estimated cost/year (typical usage) $1,270/year	Go to site View details Compare	loading Fetching your data...
AGL - Residential Solar Savers (AGD550078MR@VEC) Single rate tariffFeed in tariff available	Payment fees Disconnection fees Rates are not fixed FiT from 3.3c/kWh	Reference price 11% less than Victorian Default Offer	Estimated cost/year (typical usage) $1,300/year	Go to site View details Compare	loading Fetching your data...
Origin Energy - Go Variable Energy Fact Sheet \| (OR2560250MR@VEC) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 3.3c/kWh	Reference price 9% less than Victorian Default Offer	Estimated cost/year (typical usage) $1,320/year	View details Compare	loading Fetching your data...
Origin Energy - Everyday Rewards Variable Energy Fact Sheet \| (OR2560258MR@VEC) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 3.3c/kWh	Reference price 6% less than Victorian Default Offer	Estimated cost/year (typical usage) $1,370/year	View details Compare	loading Fetching your data...
Origin Energy - Basic Energy Fact Sheet \| (OR2560112MR@VEC) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 3.3c/kWh	Reference price Same as the Victorian Default Offer	Estimated cost/year (typical usage) $1,460/year	View details Compare	loading Fetching your data...
Origin Energy - Solar Boost Energy Fact Sheet \| (OR2560163MR@VEC) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 3.3c/kWh	Reference price Same as the Victorian Default Offer	Estimated cost/year (typical usage) $1,460/year	View details Compare	loading Fetching your data...

Showing 8 of 8 results

The annual estimated electricity prices are based on a residential customer on the Citipower network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

In Queensland, Origin's energy plans are cheaper than AGL's.

See more energy plans available in QLD.

Electricity plans

1 - 8 of 9

Name	Plan features	Reference price	Typical annual cost
AGL - Residential Value Saver Basic Plan Information \| (AGL547757MRE16@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 5c/kWh	Reference price 14% less than reference price	Estimated cost/year (typical usage) $1,770/year	Go to site View details Compare	loading Fetching your data...
Origin Energy - Go Variable Basic Plan Information \| (ORI542320MRE9@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 4c/kWh	Reference price 4% less than reference price	Estimated cost/year (typical usage) $1,970/year	View details Compare	loading Fetching your data...
AGL - Residential Seniors Saver Basic Plan Information \| (AGL360479MRE27@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 3c/kWh	Reference price 4% less than reference price	Estimated cost/year (typical usage) $1,970/year	Go to site View details Compare	loading Fetching your data...
AGL - Residential Netflix Plan Basic Plan Information \| (AGL686221MRE11@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 3c/kWh	Reference price 3% less than reference price	Estimated cost/year (typical usage) $2,000/year	Go to site View details Compare	loading Fetching your data...
Origin Energy - Go Solar Variable Basic Plan Information \| (ORI727574MRE3@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 4c/kWh	Reference price 2% less than reference price	Estimated cost/year (typical usage) $2,010/year	View details Compare	loading Fetching your data...
AGL - Residential Solar Savers Basic Plan Information \| (AGL698024MRE10@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 3c/kWh	Reference price 1% less than reference price	Estimated cost/year (typical usage) $2,030/year	Go to site View details Compare	loading Fetching your data...
Origin Energy - Everyday Rewards Variable Basic Plan Information \| (ORI665043MRE5@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 4c/kWh	Reference price Same as the reference price	Estimated cost/year (typical usage) $2,050/year	View details Compare	loading Fetching your data...
Origin Energy - Basic Basic Plan Information \| (ORI429214MRE9@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 4c/kWh	Reference price 1% more than reference price	Estimated cost/year (typical usage) $2,070/year	View details Compare	loading Fetching your data...

Showing 8 of 9 results

The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4,600kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

In South Australia, Origin's electricity plans are cheaper than AGL's.

See more energy plans available in SA.

Electricity plans

1 - 8 of 9

Name	Plan features	Reference price	Typical annual cost
Origin Energy - Go Variable Basic Plan Information \| (ORI542359MRE10@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 4c/kWh	Reference price 9% less than reference price	Estimated cost/year (typical usage) $2,010/year	View details Compare	loading Fetching your data...
Origin Energy - Go Solar Variable Basic Plan Information \| (ORI727579MRE3@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 4c/kWh	Reference price 7% less than reference price	Estimated cost/year (typical usage) $2,060/year	View details Compare	loading Fetching your data...
AGL - Residential Value Saver Basic Plan Information \| (AGL359235MRE27@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 3c/kWh	Reference price 6% less than reference price	Estimated cost/year (typical usage) $2,080/year	Go to site View details Compare	loading Fetching your data...
AGL - Residential Seniors Saver Basic Plan Information \| (AGL360507MRE26@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 3c/kWh	Reference price 6% less than reference price	Estimated cost/year (typical usage) $2,080/year	Go to site View details Compare	loading Fetching your data...
AGL - Residential Netflix Plan Basic Plan Information \| (AGL686234MRE13@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 3c/kWh	Reference price 5% less than reference price	Estimated cost/year (typical usage) $2,110/year	Go to site View details Compare	loading Fetching your data...
Origin Energy - Everyday Rewards Variable Basic Plan Information \| (ORI665067MRE7@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 4c/kWh	Reference price 5% less than reference price	Estimated cost/year (typical usage) $2,100/year	View details Compare	loading Fetching your data...
AGL - Residential Solar Savers Basic Plan Information \| (AGL15407MRE40@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 3c/kWh	Reference price 3% less than reference price	Estimated cost/year (typical usage) $2,150/year	Go to site View details Compare	loading Fetching your data...
Origin Energy - Basic Basic Plan Information \| (ORI429197MRE12@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 4c/kWh	Reference price 1% more than reference price	Estimated cost/year (typical usage) $2,230/year	View details Compare	loading Fetching your data...

Showing 8 of 9 results

The annual estimated electricity prices are based on a residential customer on the SA Power Network who consumes 4,000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Between the 2 providers, only Origin offers energy plans in the Australian Capital Territory.

See more energy plans available in ACT.

Electricity plans

1 - 4 of 4

Name	Plan features	Reference price	Typical annual cost
Origin Energy - Go Variable Basic Plan Information \| (ORI542088MRE9@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 10c/kWh	Reference price 20% less than reference price	Estimated cost/year (typical usage) $1,940/year	View details Compare	loading Fetching your data...
Origin Energy - Go Solar Variable Basic Plan Information \| (ORI727594MRE3@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 10c/kWh	Reference price 19% less than reference price	Estimated cost/year (typical usage) $1,980/year	View details Compare	loading Fetching your data...
Origin Energy - Everyday Rewards Variable Basic Plan Information \| (ORI539722MRE12@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 10c/kWh	Reference price 17% less than reference price	Estimated cost/year (typical usage) $2,030/year	View details Compare	loading Fetching your data...
Origin Energy - Basic Basic Plan Information \| (ORI429022MRE9@EME) Single rate tariffFeed in tariff available	Credit card fees Disconnection fees Rates are not fixed FiT from 10c/kWh	Reference price 3% less than reference price	Estimated cost/year (typical usage) $2,370/year	View details Compare	loading Fetching your data...

Showing 4 of 4 results

The annual estimated electricity prices are based on a residential customer on the Evoenergy network who consumes 6,500kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

AGL vs Origin Gas prices

In NSW, AGL's gas plans are cheaper than Origin's.

Gas plans

1 - 6 of 6

Name	Details	Gas Price (Annual)	Apply	Description
AGL Residential Seniors Saver Basic Plan Information AGL Residential Seniors Saver Basic Plan Information	Monthly billing Credit card fees apply Plan prices are not fixed	$789	Get your quote More info	• Annual estimate includes $100 sign up credit for new customers	loading Fetching your data...
AGL Basics Basic Plan Information AGL Basics Basic Plan Information	Monthly billing Credit card fees apply Plan prices are not fixed	$789	Get your quote More info	• Annual estimate includes $75 sign up credit for new customers	loading Fetching your data...
Origin Go Variable Basic Plan Information Origin Go Variable Basic Plan Information	No monthly billing option Credit card fees apply Plan prices are not fixed	$810	More info		loading Fetching your data...
Origin Everyday Rewards Variable Basic Plan Information Origin Everyday Rewards Variable Basic Plan Information	No monthly billing option Credit card fees apply Plan prices are not fixed	$844	More info		loading Fetching your data...
Origin Basic Basic Plan Information Origin Basic Basic Plan Information	No monthly billing option Credit card fees apply Plan prices are not fixed	$852	More info		loading Fetching your data...
AGL Basic Plan Information AGL Basic Plan Information	Monthly billing Credit card fees apply Plan prices are not fixed	$864	Get your quote More info		loading Fetching your data...

The annual estimated gas prices are based on a residential customer on the Jemena network who consumes 18542MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

In Victoria, AGL's gas plans are cheaper than Origin's.

Gas plans

1 - 6 of 6

Name	Details	Gas price (annual)	Apply	Description
AGL Residential Seniors Saver Energy Fact Sheets AGL Residential Seniors Saver Energy Fact Sheets	Monthly billing Credit card fees apply Plan prices are not fixed	$1,623	Get your quote More info	• Annual estimate includes $25 sign up credit for new customers	loading Fetching your data...
AGL Energy Fact Sheets AGL Energy Fact Sheets	Monthly billing Credit card fees apply Plan prices are not fixed	$1,657	Get your quote More info		loading Fetching your data...
Origin Go Variable Energy Fact Sheets Origin Go Variable Energy Fact Sheets	No monthly billing option Credit card fees apply Plan prices are not fixed	$1,726	More info		loading Fetching your data...
Origin Everyday Rewards Variable Energy Fact Sheets Origin Everyday Rewards Variable Energy Fact Sheets	No monthly billing option Credit card fees apply Plan prices are not fixed	$1,802	More info		loading Fetching your data...
AGL Basics Energy Fact Sheets AGL Basics Energy Fact Sheets	Monthly billing Credit card fees apply Plan prices are not fixed	$1,803	Get your quote More info	• Annual estimate includes $75 sign up credit for new customers	loading Fetching your data...
Origin Basic Energy Fact Sheets Origin Basic Energy Fact Sheets	No monthly billing option Credit card fees apply Plan prices are not fixed	$1,957	More info		loading Fetching your data...

The annual estimated gas prices are based on a residential customer on the AusNet Services network who consumes 46000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

In Queensland, AGL's gas plans are cheaper than Origin's.

Gas plans

1 - 6 of 6

Name	Details	Gas price (annual)	Apply	Description
Origin Go Variable Basic Plan Information Origin Go Variable Basic Plan Information	No monthly billing option Credit card fees apply Plan prices are not fixed	$620	More info		loading Fetching your data...
Origin Everyday Rewards Variable Basic Plan Information Origin Everyday Rewards Variable Basic Plan Information	No monthly billing option Credit card fees apply Plan prices are not fixed	$646	More info		loading Fetching your data...
Origin Basic Basic Plan Information Origin Basic Basic Plan Information	No monthly billing option Credit card fees apply Plan prices are not fixed	$646	More info		loading Fetching your data...
AGL Basics Basic Plan Information AGL Basics Basic Plan Information	Monthly billing Credit card fees apply Plan prices are not fixed	$648	Get your quote More info	• Annual estimate includes $75 sign up credit for new customers	loading Fetching your data...
AGL Basic Plan Information AGL Basic Plan Information	Monthly billing Credit card fees apply Plan prices are not fixed	$648	Get your quote More info	• Annual estimate includes $75 sign up credit for new customers	loading Fetching your data...
AGL Residential Seniors Saver Basic Plan Information AGL Residential Seniors Saver Basic Plan Information	Monthly billing Credit card fees apply Plan prices are not fixed	$696	Get your quote More info	• Annual estimate includes $100 sign up credit for new customers	loading Fetching your data...

The annual estimated gas prices are based on a residential customer on the APA (Allgas Energy) network who consumes 8000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

In South Australia, Origin's gas plans are cheaper than AGL's.

Gas plans

1 - 6 of 6

Name	Details	Gas Price (annual)	Apply	Description
Origin Go Variable Basic Plan Information Origin Go Variable Basic Plan Information	No monthly billing option Credit card fees apply Plan prices are not fixed	$737	More info		loading Fetching your data...
Origin Everyday Rewards Variable Basic Plan Information Origin Everyday Rewards Variable Basic Plan Information	No monthly billing option Credit card fees apply Plan prices are not fixed	$767	More info		loading Fetching your data...
Origin Basic Basic Plan Information Origin Basic Basic Plan Information	No monthly billing option Credit card fees apply Plan prices are not fixed	$767	More info		loading Fetching your data...
AGL Residential Seniors Saver Basic Plan Information AGL Residential Seniors Saver Basic Plan Information	Monthly billing Credit card fees apply Plan prices are not fixed	$951	Get your quote More info	• Annual estimate includes $25 sign up credit for new customers	loading Fetching your data...
AGL Basics Basic Plan Information AGL Basics Basic Plan Information	Monthly billing Credit card fees apply Plan prices are not fixed	$955	Get your quote More info		loading Fetching your data...
AGL Basic Plan Information AGL Basic Plan Information	Monthly billing Credit card fees apply Plan prices are not fixed	$955	Get your quote More info		loading Fetching your data...

The annual estimated gas prices are based on a residential customer on the Australian Gas Networks network who consumes 14000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Between the 2 providers, only Origin offers gas plans in the Australian Capital Territory.

Gas plans

1 - 3 of 3

Name	Details	Gas Price (annual estimate)	Apply
Origin Go Variable Basic Plan Information Origin Go Variable Basic Plan Information	No monthly billing option Credit card fees apply Plan prices are not fixed	$759 Basic Plan Info	More info	loading Fetching your data...
Origin Everyday Rewards Variable Basic Plan Information Origin Everyday Rewards Variable Basic Plan Information	No monthly billing option Credit card fees apply Plan prices are not fixed	$803 Basic Plan Info	More info	loading Fetching your data...
Origin Basic Basic Plan Information Origin Basic Basic Plan Information	No monthly billing option Credit card fees apply Plan prices are not fixed	$1,083 Basic Plan Info	More info	loading Fetching your data...

The annual estimated gas prices are based on a residential customer on the Evoenergy network who consumes 20000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

AGL and Origin only offer gas plans in WA as residents in the state aren't able to choose their electricity provider.

In WA AGL's gas plans are cheaper than Origin's.

See more energy plans available in WA.

Gas plans

1 - 4 of 4

Name	Details	Gas Price (annual estimate)	Apply
AGL Senior Plus AGL Senior Plus	Monthly billing Credit card fees apply Plan prices are not fixed	$784	Get your quote More info	loading Fetching your data...
AGL Set & Forget AGL Set & Forget	Monthly billing Credit card fees apply Plan prices are not fixed	$784	Get your quote More info	loading Fetching your data...
Origin Everyday Rewards Variable Origin Everyday Rewards Variable	No monthly billing option Credit card fees apply Plan prices are not fixed	$501	More info	loading Fetching your data...
Origin Go Variable Origin Go Variable	No monthly billing option Credit card fees apply Plan prices are not fixed	$520	More info	loading Fetching your data...

The annual estimated gas prices are based on a residential customer on the ATCO network who consumes 4015MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Before you sign up to any plan based on price alone, consider other factors such as rewards and features, and customer service.

AGL vs Origin Energy: Rewards and features

Rewards and features are really where you can see some key differences between AGL and Origin.

AGL

Rewards. Access offers across a range of retailers including Booking.com, Myer, Kathmandu and more through AGL Rewards.
Internet bundle. $25 per month off for 6 months when you bundle internet with energy.
Mobile bundle. 50% off plan fees for 6 months, then $5 per month month off after that when you bundle a mobile plan with energy.

Origin Energy

Origin Spike. Get energy-use predictions based on your smart meter data. Use less energy than what is projected and you can earn Watts to be redeemed as cash or gift cards.
Internet bundles. Add internet with Origin and save $10 per month for 12 months.
Everyday Rewards. Earn 1 point per $1 charged on usage and supply costs. You also get bonus points when you first sign up.

Both AGL and Origin allow you to opt in for a GreenPower add-on for a small fee. It enables the provider to send back renewable energy back to the grid on your behalf based on your usage.

You can choose to add-on between 20% or 100% (for AGL) and between 25%, 50% and 100% (for Origin Energy).

The 2 providers also allows you to turn on Bill Smoothing (AGL) or EasiPay (Origin). This means you can change to a weekly, fortnightly or monthly billing option rather than pay quarterly.

Keep in mind: How much you're charged will depend on your average energy consumption. If you use less energy in a certain month, the credits will roll over. However, if you use more you may see your installments increase.

AGL vs Origin Energy: Customer Service

Both providers offer live chat support on their websites and mobile apps so you can manage your plan on the go. You can even call them or send them a message via Facebook or Twitter.

Origin performs slightly better when it comes to customer review ratings and number of customer complaints. However, both of the energy giants performed poorly for call responsiveness.

Reviews

Here's how they both stack up across multiple reviews (as of 21 February 2023).

AGL

Finder. 3.6/5 stars (104 reviews)
Product Review. 1.3/5 stars (2,119 reviews)
Trustpilot. 4.3/5 stars (3,042 reviews)

Origin Energy

Finder. 3.6/5 stars (78 reviews)
Product review. 4/5 stars (9,810 reviews)
Trustpilot. 4.7/5 stars (15,259 reviews)

Keep in mind: These reviews are subjective and may not reflect your experience. Use reviews to inform your research when choosing a new plan.

Complaints

The Australian Energy Regulator (AER) publishes annual figures on the number of complaints lodged by energy customers.

The following figures are from 2021-2022:

AGL. 9,660 customers made complaints to AGL directly, 31% of those complaints were escalated to an Ombudsman. AGL had the highest percentage of complaints referred to the Ombudsman out of major retailers.
Origin. 21,238 customers made complaints to Origin directly with 17% of those complaints forwarded to an ombudsman.

Call responsiveness

	AGL	Origin Energy
Calls taken within 30 seconds (%)	60%	53%
Average wait time	1 min and 25 seconds	2 mins and 15 seconds
Calls abandoned before answer (%)	7%	8%

Based on the AER's rating system, both AGL and Origin's call taken and abandon times fall within an acceptable range. However, it's the average waiting time that sets them back.

AGL vs Origin Energy: Solar Power

With AGL you'll get a higher feed-in tariff for the first 14kWh, before the rate drops down.

Origin offers mostly the same feed-in tariff on all its plans unless you buy its solar products.

Compare feed-in tariff ranges across AGL and Origin's electricity plans:

	NSW	VIC	QLD	SA	ACT
AGL	5 - 10c/kWh	5.2 - 10c/kWh	5 - 10c/kWh	5 - 10c/kWh	N/A
Origin Energy	2 - 8c/kWh	5.2c/kWh	2 - 8c/kWh	2 - 8c/kWh	2 - 8c/kWh

Good to know: Origin Energy and AGL both work with other brands to offer solar panel installation. When you get your solar PV system installed through Origin, you'll be offered a higher feed-in tariff up to 20c/kWh depending on the size of the system.

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Learn more about energy

Our energy guides can help you compare and understand what plan is best for you.

Best energy plans: 5 plans selected by our experts, assessed and updated regularly

Cheap energy plans: Find the cheapest energy plans available this month

Solar power plans: Got rooftop solar? Compare your options and save even more

Average energy bill: Find out how your energy bill compares to the rest of Australia

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Written by

Dylan Crismale

Writer

Dylan Crismale was a utilities writer at Finder. Prior to joining Finder he was at Twitter, 2SER, Vertigo Magazine and Central News. See full bio

Dylan's expertise

Dylan has written 44 Finder guides across topics including:

Electricity and gas
Solar power
NBN, home wireless and mobile broadband
4G/5G mobile plans
Managing your household bills
Saving on travel

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AGL vs Origin Energy

AGL has the upperhand with cheaper energy prices in most states. However, Origin's Everyday Rewards and slightly better customer service ratings may win you over.

Our verdict

AGL and Origin Energy plan details

See our comparison broken down by

AGL vs Origin Energy: Price comparison

Electricity plans

Electricity plans

Electricity plans

Electricity plans

Electricity plans

AGL vs Origin Gas prices

Gas plans

Gas plans

Gas plans

Gas plans

Gas plans

Gas plans

AGL vs Origin Energy: Rewards and features

AGL

Origin Energy

AGL vs Origin Energy: Customer Service

Reviews

AGL

Origin Energy

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