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Horizon Power provides power to huge swathes of WA that are sparsely populated. If you live in the NWIS, you’ll likely have to buy your electricity from Horizon.
We’ve assembled a brief summary of its plans and policies so you know what you’re getting into.
Get a cost estimate from Horizon Power and apply securely online
Where is Horizon Power Available?
Owned by the Western Australian state government, Horizon Power provides power to over 100,000 homes and 10,000 businesses across the state. It specialises in the area known as the North West Interconnected System (NWIS) and the surrounding rural regions. The company provides electricity to the biggest area with the least amount of customers in the world.
Horizon supplies energy from a range of sources and is committed to developing infrastructure and systems to increase renewable energy across the state. If you live in a community serviced by Horizon Power, you likely won't be able to choose your energy provider as Horizon is the only energy supplier in many areas of Western Australia.
Electricity to regional towns and communities in Western Australia.
No natural gas, and no accredited GreenPower options.
If Horizon Power is your supplier, you likely don't have a choice as they're the only supplier for much of Western Australia.
Customer service rating
Horizon Power is owned by the WA state government and provides electricity to isolated or regional areas right across the state. They have some of the lowest customer density in the world with how spread out communities are in WA.
Horizon doesn't offer traditional plans, instead giving a choice of a couple of tariffs for residential customers.
This is a simple variable rate for purely residential properties, with no special discounts, offers, contracts or fees.
This tariff exists for customers who are operating a business from their home, like a farm, school, doctor's surgery, or real estate office. It's a block tariff where usage rates vary depending on how much electricity you've already used during the day.
Does Horizon Power offer solar?
If you want solar power, you have to put in an application with Horizon Power and get approved before going ahead. Regional WA is made up of a lot of tiny interconnected grids with very strict limits on how much power they can take, so new solar installations can't be automatically accommodated.
When you have an approved solar system installed, however, you'll become eligible for solar feed-in tariffs for each bit of energy you put back into your local grid.
How green is Horizon Power?
Horizon Power scored a 5/10 on the Green Electricity Guide, making it just about average as far as Australian energy retailers go. While it does have comprehensive involvement in energy efficiency management plans, it does not offer any GreenPower options or other carbon offsets. Horizon Power also has an unknown stance on coal, and its emissions intensity is similarly unknown.
Can I manage my plan from my phone?
You can access your plan and manage it using the Horizon Power My Account app. This lets you not only pay bills but get energy-saving tips, figure out which appliances use the most electricity in your home, and more.
Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
Single rate with a controlled load
Time of use
Time of use with a controlled load
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.
Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney.
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