Energy Locals review

Our verdict: Energy Locals offer reasonably priced electricity plans that are 100% carbon neutral at no extra cost.

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Energy Locals Retail is transitioning to 1st Energy from 12 September 2026 and will no longer accept new customers. You can sign up through 1st Energy instead.

Energy Locals review

Energy Locals does things a bit differently to traditional energy retailers.

It allows you to access wholesale electricity rates by signing up to an annual membership, meaning it won't earn money directly from your power usage.

The prices are reasonable across the majority of the states even after taking into account its membership fee. Plus, you get the added perk of supporting a green energy provider.

Energy Locals now offers gas plans. So if you’d prefer the convenience of bundling your electricity and gas with the same provider, Energy Locals could be a good fit for you.

Pros

  • Australia-based customer support
  • Self-service online portal to manage your plan and track usage.
  • Option to add-on GreenPower and support renewable energy

Cons

  • There's no over the phone support on cheaper plans
  • Some plans have limited payment options, offering just direct debit
  • No mobile app available

Compare electricity plans from Energy Locals

Daily Supply Charge General usage rates Reference price Typical annual cost
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The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3,900kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Daily Supply Charge General usage rates Reference price Typical annual cost
Energy Locals logo
Energy Locals - Home Choice
Energy Fact Sheet
Single Rate
119.92 cents/day
25.7 cents/kWh
Reference price
1% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,470/year
View details
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The annual estimated electricity prices are based on a residential customer on the Citipower network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
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The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4,600kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Daily Supply Charge General usage rates Reference price Typical annual cost
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The annual estimated electricity prices are based on a residential customer on the SA Power Network who consumes 4,000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Daily Supply Charge General usage rates Reference price Typical annual cost
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The annual estimated electricity prices are based on a residential customer on the Evoenergy network who consumes 6,100kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Daily Supply Charge General usage rates Reference price Typical annual cost
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The estimated yearly cost includes GST for a household in the Tasmanian Networks zone. We've used postcode 7000 to help you get an idea of prices, however, these may vary slightly depending on where you live. Always double-check plan details that matter to you.

Compare gas plans from Energy Locals

Daily Supply Charge General usage rates Typical annual cost
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The annual estimated gas prices are based on a residential customer on the Jemena network who consumes 18542MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Daily Supply Charge General usage rates Typical annual cost
Energy Locals logo
Energy Locals - Gas Choice
Energy Fact Sheet
Single Rate
126.36 cents/day
5.94 cents/MJ
Estimated cost/year (typical usage)
$1,280/year
View details
Compare product selection
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The annual estimated gas prices are based on a residential customer on the Australian Gas Networks network who consumes 46000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

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Rewards and Features

Rewards and features

Energy Locals is a little light on perks but you do get:

💰 Refer a friend credit

Both you and your friend can get $50 off on your next electricity bill when you mention their name when signing up.

🧾 Monthly billing

This can help you manage your energy bills more effectively if you're not keen on the traditional quarterly bill option.

Customer Service

Customer service

Australia icon
Local customer support
Social Media
Social media
Payment assistance
Financial hardship assistance

How can I get in touch with Energy Locals?

Energy Locals has a number of ways for you to get in touch, mostly during the week.
You can:

  • Call up the Australian support team on weekdays between 8:30am - 6:30pm AEST (not available with "online" plans)
  • Drop a message on the Energy Locals Facebook or Twitter social media pages
  • Send through a quick email with any questions or problems you might have

Customer satisfaction

As of 24 August 2026, Energy Locals has received the following review score:

  • Product Review. 4.9/5 stars (3,190 reviews)
  • Keep in mind: These reviews are subjective and may not reflect your experience. Use reviews to inform your research when choosing a new plan.

Solar Energy

Solar energy

How much does Energy Locals pay for solar feed-in tariff?

Energy Locals doesn't offer dedicated solar but it does offer feed-in tariffs on its usual electricity plans.

State
Solar Feed-in Tariff
NSW
1.0000 to 3.0000 cents per kWh   
QLD
1.0000 to 3.0000 cents per kWh   
SA
1.0000 to 3.0000 cents per kWh   
ACT
1.0000 to 3.0000 cents per kWh   
TAS
9.2760 cents per kWh
  • Good to know: Energy Locals runs a Community Solar project that allows buildings to take advantage of solar, including owners and renters.

Green Energy

Green energy

Is Energy Locals environmentally friendly?

Green Electricity Guide Rating: 8.09/10

When it comes to being environmentally friendly, Energy Locals scores pretty well.

According to Greenpeace's Green Electricity Guide, it's one of the top 3 providers in Australia based on its green credentials.

You can also access GreenPower add-on on all its plans. This will enable the provider to send renewable energy back to the grid by matching your power usage.

You can decide whether you want 10%, 50%, or 100% of your household electricity consumption matched by renewable energy. It'll cost you:

  • 10% GreenPower: 0.39 cents per kWh
  • 50% GreenPower: 1.95 cents per kWh
  • 100% GreenPower: 3.90 cents per kWh

On the downside, it still relies on the market for electricity which is mostly burnt from coal and gas.

Ready to sign up with Energy Locals?

Now that you've read our review of Energy Locals you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before commiting to a decision.


Sources

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Cameron Micallef is a personal finance journalist with eight years of experience, specialising in investing, property and household bills. He has written for Smart Property Investment, nestegg and Investor Daily. Cameron holds a Bachelor’s degree in Communication and Media Studies and Commerce, as well as a Tier 1 Generic Knowledge certification (RG146), ensuring compliance with ASIC standards. See full bio

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