Energy Locals Review

What are the pros and cons?

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How much does Energy Locals Cost? Compare rates
Plans offered by Energy Locals Compare plans

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Energy Locals is a relatively new electricity retailer on the Australian market. They have an unusual focus on the environment, not only offering complete carbon offsets for power emissions but refusing to source their electricity from fossil fuel power plants.

Energy Locals is completely owned and operated in Australia and supports several groups promoting renewable energy.

2020 Finder Green Awards

Green Energy Retailer of the Year (Retail-Only)

Energy Locals

Energy Locals wins this year's Finder Green Awards with its 100% carbon offsets on residential electricity plans.

Find out how much you can save by switching to Energy Locals

Data indicated here is updated regularly
Name Product Electricity availability Gas availability Features Customer service rating More details Details
Energy Locals
Green Company
Energy Locals
NSW, VIC, QLD, SA, ACT
  • GreenPower
  • Solar
  • Monthly billing

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
2020 Finder Green Award Winner (Retail brand)Go to site
More infoView details
2020 Finder Green Award Winner (Retail brand)
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How much does Energy Locals cost?

The following price estimates are a general guide only. Prices are based on a residential customer in NSW who consumes 3,900 kWh a year on a single rate tariff in the Ausgrid network. Prices last checked on December 2019 and are subject to change. Always check the provider's site before applying - Your actual bill may vary, depending on your usage.

Based on the AER annual model usage in the Ausgrid network, the AER reference price is $1,462 / year.

Electricity charges may have changed in VIC, NSW, QLD, SA, ACT, and TAS on 1 January 2021 and could also change on 1st February. Our pricing and estimates below may not take these possible changes into account.
Please confirm plan details with the provider before making a decision.

Name Product Rates Reference Price Estimated Quarterly Price Reference Price Desc Mobile More details
No items match the given criteria.
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The following price estimates are a general guide only. Prices are based on a residential customer in Queensland who consumes 4,600 kWh a year on a single rate tariff in the Energex network. Prices last checked on December 2019 and are subject to change. Always check the provider's site before applying - Your actual bill may vary, depending on your usage.

Based on the AER annual model usage in the Energex network, the AER reference price is $1,508 / year.

Electricity charges may have changed in VIC, NSW, QLD, SA, ACT, and TAS on 1 January 2021 and could also change on 1st February. Our pricing and estimates below may not take these possible changes into account.
Please confirm plan details with the provider before making a decision.

Name Product Rates Reference Price Estimated Quarterly Price Reference Price Desc Mobile More details
No items match the given criteria.
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The following price estimates are a general guide only. Prices are based on a residential customer in South Australia who consumes 4,000 kWh a year on a single rate tariff in the SA Power Network. Prices last checked on December 2019 and are subject to change. Always check the provider's site before applying - Your actual bill may vary, depending on your usage.

Based on the AER annual model usage in the SA Power Networks network, the AER reference price is $1,832 / year.

Electricity charges may have changed in VIC, NSW, QLD, SA, ACT, and TAS on 1 January 2021 and could also change on 1st February. Our pricing and estimates below may not take these possible changes into account.
Please confirm plan details with the provider before making a decision.

Name Product Rates Reference Price Estimated Quarterly Price Reference Price Desc Mobile More details
SA Virtual Power Plant - Anytime
Customer service rating
Energy Locals
Customer service rating
Daily supply charge:
$0.78/day

General usage rates:
$0.28/kWh

22% less

than the reference price

$356

Includes GST
With SA Virtual Power Plant - Anytime, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the SA Power Networks network, the lowest annual cost is $1,424 which is 22% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
IO Energy - Spark
Customer service rating
Energy Locals
Customer service rating
Daily supply charge:
$1.10/day

General usage rates:
$0.30/kWh

13% less

than the reference price

$400

Includes GST
With IO Energy - Spark, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the SA Power Networks network, the lowest annual cost is $1,600 which is 13% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
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Important: Providers may change or remove discounts at any time. Always check the provider's website for what discounts are available.

A quick review of Energy Locals

Pros

  • Wholesale energy prices for a small monthly membership fee, competitive feed-in tariffs, and no exit fees.

Cons

  • Rates vary considerably from state to state, and some promised discounts are conditional or only apply for a limited time.

What plans are offered by Energy Locals?

Electric

Electricity

The Online Saver plan is a basic energy plan offering electricity at wholesale prices. To have access to lower prices, the plan includes a monthly membership fee included in your daily supply charge. There are solar feed-in tariffs available to those with renewable energy systems and an $84 a month conditional discount for paying on time. This plan is only available online, as the name suggests, and has no lock-in contract and thus no exit fees.

The Local Saver plan also offers electricity at wholesale prices, but is open to customers who don't sign up online. It includes a small monthly membership fee in its daily supply charges and is predicted to cost slightly more per year by about $100-$200. There are feed-in tariffs for solar customers that vary by state and postcode. Just like the Online Saver plan, there is no lock-in contract and therefore no exit fees.

Solar panel

Does Energy Locals offer solar?

While Energy Locals doesn't offer solar installation themselves, they do partner with solar installers to incentivise the switch to renewable. All customers who get an Energy Locals plan to go with their solar power get a free solar meter installed to help them track their energy production and usage.

They've also teamed up with a startup called Enosi to develop an energy-sharing scheme where customers can share their solar power with each other at fixed prices.

For all their regular residential electricity plans, Energy Locals offers decent solar feed-in tariffs, depending on what state you're in.

Green energy

How green is Energy Locals?

Energy Locals was given a score of 7.5/10, making it the equal third most green retailer in the 2018 Green Electricity Guide overseen by Greenpeace. It doesn't source its power from fossil fuel-burning power plants, offers 100% carbon offsets for all power emissions, and has solar export prices above the state average.

While it takes a strong public position against investing in fossil fuels, it isn't currently involved in any energy demand and response programs and doesn't actively promote energy efficiency.

Tag discount

Does Energy Locals offer any special incentives to sign up?

Currently, Energy Locals has an incentive for residents of South Australia. When they sign up for a Local Saver plan, they'll receive a higher solar feed in tariff until March 2020. After this period, it will revert to their lower, regular tariff.

Mobile phone

Can I manage my plan from my phone?

No, but Energy Locals does have an online portal where you can view and manage your bills and usage.

Compare Energy Locals plans with help from a broker

Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:

  • Single rate with a controlled load
  • Time of use
  • Time of use with a controlled load

The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.


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