1st Energy review: Compare electricity and gas plans

NSW residents can see how 1st Energy's plans sit against the comparison price set by the AER in the table below. This is a benchmark set by the energy regulator to help you compare electricity plans.

If you're in VIC, you can also sign up to 1st Energy's gas plan if you prefer to bundle your services with the same provider. Just keep in mind this might not be the cheapest option.

Pros

Australia-based customer support
No credit card fees

Cons

Poor green credentials

Compare electricity plans from 1st Energy

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Daily Supply Charge	General usage rates	Comparison price	Typical annual cost
1st Energy - 1st Opal Basic Plan Information Single Rate	132.88 cents/day	26.4 cents/kWh	Comparison price 20% less than comparison price set by AER Plus an extra 3% below the AER comparison price if you pay on time	Estimated cost/year (typical usage) $1,520/year $1,460 if you pay on time	View details Compare product selectionCompare	loading
1st Energy - 1st Quartz Basic Plan Information Single Rate	132.88 cents/day	26.4 cents/kWh	Comparison price 20% less than comparison price set by AER	Estimated cost/year (typical usage) $1,520/year	View details Compare product selectionCompare	loading
1st Energy - Standing Offer Basic Plan Information Single Rate	166.22 cents/day	33.14 cents/kWh	Comparison price Same as comparison price set by AER	Estimated cost/year (typical usage) $1,900/year	View details Compare product selectionCompare	loading

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The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3,900kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

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Daily Supply Charge	General usage rates	Comparison price	Typical annual cost
1st Energy - 1st Emerald Energy Fact Sheet Single Rate	91.96 cents/day	19.69 cents/kWh	Comparison price 24% less than Victorian Default Offer	Estimated cost/year (typical usage) $1,130/year	View details Compare product selectionCompare	loading
1st Energy - 1st Opal Energy Fact Sheet Single Rate	99.66 cents/day	21.34 cents/kWh	Comparison price 18% less than Victorian Default Offer Plus an extra 4% below the Victorian Default Offer if you pay on time	Estimated cost/year (typical usage) $1,220/year $1,160 if you pay on time	View details Compare product selectionCompare	loading
1st Energy - Victorian Default Offer Energy Fact Sheet Single Rate	121.14 cents/day	25.96 cents/kWh	Comparison price 1% more than Victorian Default Offer	Estimated cost/year (typical usage) $1,490/year	View details Compare product selectionCompare	loading

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The annual estimated electricity prices are based on a residential customer on the Citipower network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

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Daily Supply Charge	General usage rates	Comparison price	Typical annual cost
1st Energy - 1st Emerald Basic Plan Information Single Rate	153.56 cents/day	22.33 cents/kWh	Comparison price 20% less than comparison price set by AER	Estimated cost/year (typical usage) $1,590/year	View details Compare product selectionCompare	loading
1st Energy - 1st Quartz Basic Plan Information Single Rate	188.1 cents/day	27.39 cents/kWh	Comparison price 2% less than comparison price set by AER	Estimated cost/year (typical usage) $1,950/year	View details Compare product selectionCompare	loading
1st Energy - Standing Offer Basic Plan Information Single Rate	192 cents/day	27.97 cents/kWh	Comparison price Same as comparison price set by AER	Estimated cost/year (typical usage) $1,990/year	View details Compare product selectionCompare	loading

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The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4,600kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

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Daily Supply Charge	General usage rates	Comparison price	Typical annual cost
1st Energy - 1st Emerald Basic Plan Information Single Rate	145.75 cents/day	33.88 cents/kWh	Comparison price 19% less than comparison price set by AER	Estimated cost/year (typical usage) $1,890/year	View details Compare product selectionCompare	loading
1st Energy - 1st Quartz Basic Plan Information Single Rate	170.94 cents/day	39.71 cents/kWh	Comparison price 5% less than comparison price set by AER	Estimated cost/year (typical usage) $2,220/year	View details Compare product selectionCompare	loading
1st Energy - Standing Offer Basic Plan Information Single Rate	180.05 cents/day	41.91 cents/kWh	Comparison price Same as comparison price set by AER	Estimated cost/year (typical usage) $2,340/year	View details Compare product selectionCompare	loading

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The annual estimated electricity prices are based on a residential customer on the SA Power Network who consumes 4,000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

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Daily Supply Charge	General usage rates	Comparison price	Typical annual cost
1st Energy - RACT Members Only Basic Plan Information Single Rate	167.64 cents/day	27.94 cents/kWh	Comparison price Not available	Estimated cost/year (typical usage) $2,250/year $2,100 if you meet the conditional discount requirements	View details Compare product selectionCompare	loading
1st Energy - 1st Quartz Basic Plan Information Single Rate	167.64 cents/day	27.94 cents/kWh	Comparison price Not available	Estimated cost/year (typical usage) $2,250/year $2,150 if you meet the conditional discount requirements	View details Compare product selectionCompare	loading

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The estimated yearly cost includes GST for a household in the Tasmanian Networks zone. We've used postcode 7000 to help you get an idea of prices, however, these may vary slightly depending on where you live. Always double-check plan details that matter to you.

Compare gas plans from 1st Energy

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Daily Supply Charge	General usage rates	Typical annual cost
1st Energy - 1st Ruby Energy Fact Sheet Single Rate	86.9 cents/day	3.41 to 4.73 cents/MJ	Estimated cost/year (typical usage) $950/year	View details Compare product selectionCompare	loading

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The annual estimated gas prices are based on a residential customer on the Australian Gas Networks network who consumes 46000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

1st Energy offers

TAS customers can sign up to the 1st Quartz plan and receive $100 in credits - that's $50 after 6 months and another $50 after 12 months. T&Cs apply.
RACT members in TAS can sign up to the RACT Members Only plan and get $150 in bill credit - that’s $75 after 6 months, and another $75 after 12 months. T&Cs apply.

Read a more detailed view on

Rewards and features
Customer service
Solar energy
Green energy

Rewards and Features

Rewards and features

1st Energy doesn't offer much in the way of additional bells and whistles but depending on where you live, you could get access to:

Pay-on-time discounts

NSW households that sign up to 1st Energy's electricity plan are able to get a 4% discount whenever they pay their bill on time.

It's a similar situation for those signing up to the retailer's plan in VIC. However, the discount is slightly higher at 5%.

Customer Service

Customer service

Local customer support

Phone call and social media

Financial hardship assistance

How can I get in touch with 1st Energy?

If you have a question or concern, you can reach 1st Energy's Australia-based support team in a few different ways:

Ring the customer service line between 8:30am and 6pm AEST, Monday to Friday
Fill out an enquiry form on its website
Get in touch via 1st Energy's social media accounts such as Facebook or Twitter

solar energy icon

Solar energy

1st Energy doesn't offer dedicated solar plans but you can access feed-in tariff rates on its normal electricity plans.

1st Energy also offers the Solar Sharer plan, available in NSW, south east Queensland and South Australia since 1 July 2026. It gives you up to 24kWh of free electricity a day in a set window: 11am to 2pm in NSW and south east QLD, and 12pm to 3pm in SA. You need a smart meter, but you don't need solar panels. Daily supply and controlled load charges still apply, and it isn't available in VIC, the ACT or TAS.

State	Solar Feed-in Tariff
NSW	0.1000 to 1.0000 cents per kWh
VIC	0.5000 cents per kWh
QLD	0.1000 to 1.0000 cents per kWh
SA	0.1000 to 1.0000 cents per kWh
TAS	9.2760 cents per kWh

green energy icon

Green energy

Is 1st Energy environmentally friendly?

Green Electricity Guide rating (2022 edition, the most recent): 3.54/10

1st Energy came in the bottom third of energy providers on the 2022 Green Electricity Guide (34th out of 48 providers) but has shown improvement from the previous report.

It scored points for not being actively involved in fossil fuel extraction, but failed to take an active stance on climate change. It also has low transparency about its energy and buys its power from the open market (where fossil fuels dominate).

1st Energy also doesn't offer carbon-neutral plans or the option to add on GreenPower.

GreenPower is a government initiative that lets you buy green energy and put it back into the grid via select partners. 1st Energy is not one of these.

Now that you've read our review of 1st Energy, you can have a look at its plans once again before signing up.

If you're still on the fence, you might benefit from comparing other energy providers on Finder before committing to a decision.

See 1st Energy plans

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Written by

Mariam Gabaji

Senior Utilities Editor & Tech Expert

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Mariam Gabaji is a journalist with 13 years of experience, specialising in consumer topics like mobile services and energy costs. Her work appears in the ABC, Yahoo Finance, 9News, The Guardian, SBS, 7News, A Current Affair and Money Magazine. Mariam holds a Bachelor of Arts in Journalism and was a finalist for the 2024 and 2025 IT Journalism Award for Best Telecommunications Journalist. See full bio

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1st Energy plans and review

Our verdict: 1st Energy could be worth considering for households in Victoria and Tasmania but its plans and prices leave much to be desired elsewhere.