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1st Energy is a small electricity company founded in 2014 with a focus on customer service. Notably, it's the only alternative to Aurora Energy if you live in Tasmania.
We've given a quick breakdown of what we think about 1st Energy plans, solar and more, plus an overall service evaluation.
1st Energy offers three standard electricity plans across NSW, QLD, VIC and TAS as well as gas plans to VIC residents. Special electricity plans are on offer for TAS and VIC residents.
| State | ⚡ Electricity | ♨️ Gas |
|---|---|---|
| NSW | ✅ | ❌ |
| VIC | ✅ | ✅ |
| QLD | ✅ | ❌ |
| TAS | ✅ | ❌ |
| ACT | ❌ | ❌ |
| SA | ❌ | ❌ |
| NT | ❌ | ❌ |
| WA | ❌ | ❌ |
Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in NSW who consumes 3,900 kWh a year on a single rate tariff in the Ausgrid network. Prices last checked on May 2020 and are subject to change. Always check the providers site before applying - Your actual bill may vary, depending on your usage.
Based on the AER annual model usage in the Ausgrid network, the AER reference price is $1,393 / year.
From 1 July 2021, residential demand charges will be introduced for some customers to encourage households to use less electricity during peak demand times. If applicable, demand charges are billed monthly based on your highest demand for electricity in kilowatts (kWh) typically during a 30 or 60 minute period of the preceding month. Whether you receive a demand charge will depend on the electricity network region, your retailer and your electricity usage during peak demand times. The pricing in our tables do not currently account for demand charges. For more information about demand charges, please speak to your electricity retailer.
Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in VIC who consumes 4,000 kWh a year on a single rate tariff in the CitiPower network. Prices last checked on May 2020 and are subject to change. Always check the providers site before applying - Your actual bill may vary, depending on your usage.
Based on the general usage in the CitiPower network the VDO reference price is $1,270 / year.
From 1 July 2021, residential demand charges will be introduced for some customers to encourage households to use less electricity during peak demand times. If applicable, demand charges are billed monthly based on your highest demand for electricity in kilowatts (kWh) typically during a 30 or 60 minute period of the preceding month. Whether you receive a demand charge will depend on the electricity network region, your retailer and your electricity usage during peak demand times. The pricing in our tables do not currently account for demand charges. For more information about demand charges, please speak to your electricity retailer.
Note: For residents outside of South East Queensland, residents don't get to choose their provider as energy is regulated by the Queensland Competition Authority.
Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in South-East Queensland who consumes 4,600 kWh a year on a single rate tariff in the Energex network. Prices last checked on May 2020 and are subject to change. Always check the providers site before applying - Your actual bill may vary, depending on your usage.
Based on the AER annual model usage in the Energex network, the AER reference price is $1,455 / year.
From 1 July 2021, residential demand charges will be introduced for some customers to encourage households to use less electricity during peak demand times. If applicable, demand charges are billed monthly based on your highest demand for electricity in kilowatts (kWh) typically during a 30 or 60 minute period of the preceding month. Whether you receive a demand charge will depend on the electricity network region, your retailer and your electricity usage during peak demand times. The pricing in our tables do not currently account for demand charges. For more information about demand charges, please speak to your electricity retailer.
The 1st Saver plan provides power with usage charges equal to the reference price. It is available with three tariff structures: single rate, single rate with controlled load and time of use. There is also a flexible tariff, which is only available in Victoria. While you can get a discount on your bill by paying consistently on time, there are dishonour fees for missing a payment. You may also get low solar feed-in tariffs.
This is only available to Victorian residents. The Prepaid Value plan requires you to pay $1,000 upfront but refunds any remaining credit when the agreement expires. In return, it guarantees a percentage discount off the market electricity rates.
This is only available to Tasmanian residents. This plan provides an additional 5c/kWh to the feed-in tariff you receive on a regular plan while dropping the "pay on time" discount.
This is the plan you'll be put on by default if you don't have any other plan. It offers electricity exactly at the reference usage rates with no other special features. It comes with three kinds of tariffs: single rate, single rate with controlled load and time of use.
This is a power plan that is functionally identical to the 1st Saver plan but without the "pay on time" discount. To get this plan, you have to sign up through online deals site catch.com.au, which has partnered with 1st Energy to provide this plan. If you're a Club Catch member and sign up for this plan, you can receive a voucher to be spent on catch.com.au.
This offers gas to Victorian residents at a fixed price. You are charged one rate for the first 10,000 MJ/day of gas and then a lower rate for the next 8,000 MJ/day. This plan offers a 15% discount if you pay on time but has a dishonour fee if you skip a bill.
This is the offer you get if you're not on any other plan. It's functionally identical to the 1st Saver Gas plan except that it does not include the 15% discount for paying on time.
1st Energy does not install solar panels, but it does offer solar feed-in tariffs that vary depending on which plan you select and which state you live in. On average, 1st Energy's solar tariffs are consistently lower than other electricity providers.
The exception is Victoria, where feed-in tariffs are regulated.
1st Energy came last out of all Australian electricity retailers, earning a score of 2/10 on the 2018 Green Electricity Guide. It doesn't invest in renewables or provide carbon offsets, it tends to buy a reasonable amount of fossil fuels and it doesn't promote energy efficiency or work on energy demand/response management.
1st Energy is currently the least green option on the Australian market.
No at the moment. We'll update this page if 1st Energy decides to add any incentives.
Not currently, but 1st Energy does currently have an online portal where customers can manage and monitor their usage and bills. The company has plans to introduce an app early this year.
Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.
Icons made by Freepik, mangsaabguru from www.flaticon.com
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