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EnergyAustralia Review: Gas, electricity and solar power
Prices with EnergyAustralia are competitive but keep an eye on your bill over time.
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EnergyAustralia is a major provider that supplies energy to over 1.7 million Australians. They offer a range of electricity and gas plans with fixed prices and guaranteed discounts for the first 12 months, which are largely competitive so long as the discounts apply.
While EnergyAustralia is working on a number of renewable projects, it currently has a higher-than-average investment in coal power generation and there are greener energy providers out there.
Get a cost estimate for electricity or gas from EnergyAustralia
What's in this guide?
How much does electricity with EnergyAustralia cost? (July 2020)
Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in NSW who consumes 3,900 kWh a year on a single rate tariff in the Ausgrid network. Prices last checked on April 2020 and are subject to change. Always check the providers site before applying - Your actual bill may vary, depending on your usage.
Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in Melbourne, Victorian who consumes 4,000 kWh a year on a single rate tariff in the CitiPower network. Prices last checked on April 2020 and are subject to change. Always check the providers site before applying - Your actual bill may vary, depending on your usage.
Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in Queensland who consumes 4,600 kWh a year on a single rate tariff in the Energex network. Prices last checked on April 2020 and are subject to change. Always check the providers site before applying - Your actual bill may vary, depending on your usage.
Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in South Australia who consumes 4,000 kWh a year on a single rate tariff in the SA Power Network. Prices last checked on April 2020 and are subject to change. Always check the providers site before applying - Your actual bill may vary, depending on your usage.
The following price estimates are a general guide only. Estimated prices are based on a residential customer in Canberra, ACT who consumes 5499k kWh a year on a single rate tariff in the Evoenergy network and only one plan per provider is shown. Estimated prices include conditional discounts (if any). Any plans with special eligibility requirements are excluded. Prices last checked on December 2019 and are subject to change. Always check the providers site before applying.
Plans offered by EnergyAustralia
EnergyAustralia has two market offers on electricity in NSW, VIC, QLD, ACT, SA, plus a default reference price standing offer plan. It provides the same three plan types with natural gas to NSW, VIC, ACT, and SA.
Electricity
This is a simple variable rate residential electricity plan without any conditional discounts. Your rates will be fixed for the first 12 months of the plan, and there aren't any exit fees involved.
EnergyAustralia's flagship plan, which provides electricity at a variable rate without any conditional discounts. Instead, for the first 12 months it has a guaranteed discount on both usage and supply rates, which are fixed for the same period. The discount varies based on state.
Be aware that this discount largely brings its higher base usage rates in line with the No Frills plan, leading to minimal cost difference between the two.
This provides electricity at rates that exactly match each state's reference price, without any discounts. If you don't buy into one of their other market offers, this is the maximum price you will pay for electricity.
Gas
Identical to the No Frills electricity plan, but for natural gas. Provides gas at a variable rate with no special discounts, but fixed usage and supply charges for the first 12 months.
The Total Plan keeps the same features for natural gas, offering a guaranteed discount on usage and supply charges for 12 months and further fixing those rates for the same period. The discount offered depends on the state.
This plan will provide you with natural gas at a variable rate with no special discounts. You'll generally pay more on this plan than EnergyAustralia's other offers.
EnergyAustralia: In summary
To give you an idea of how much EnergyAustralia costs, we found the rates for No Frills, one of EnergyAustralia's electricity plans.
| State (postcode) | Plan name | Daily supply charge | General usage rate |
|---|---|---|---|
| NSW (2000) | No Frills | $0.781/day | $0.253/kWh |
| VIC (3000) | No Frills - Peak Only | $1.045/day (01/01-12/31) | $0.242/kWh (01/01-12/31) |
| QLD (4000) | No Frills | $0.924/day | $0.231/kWh |
| SA (5000) | No Frills | $0.77/day | $0.385/kWh |
Last checked February 2020.
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Today EnergyAustralia is one of the biggest power retailers in Australia, with over 1.7 million customers.
It offers electricity services to customers in NSW, VIC, QLD, SA and the ACT. It also offers gas connections in SA, NSW, VIC and the ACT.
As well as its retail offerings, EnergyAustralia has an immense portfolio of traditional power generation sites, with ongoing investment in renewable power generation.
At a household level, EnergyAustralia can help you install complete solar panel solutions, including battery storage.
| State | ⚡ Electricity | ♨️ Gas |
|---|---|---|
| NSW | ✅ | ✅ |
| VIC | ✅ | ✅ |
| QLD | ✅ | ❌ |
| TAS | ❌ | ❌ |
| ACT | ✅ | ✅ |
| SA | ✅ | ✅ |
| NT | ❌ | ❌ |
| WA | ❌ | ❌ |
Does EnergyAustralia offer solar?
No. While EnergyAustralia used to offer full solar system installation, including inverters, panels, and solar batteries, it appears they no longer retail these products.
However, if you have an existing solar installation, EnergyAustralia will pay a solar feed-in tariff on power you put back into the grid, depending on which state you live in.
How green is EnergyAustralia?
EnergyAustralia scored a 5.7/10 on the Green Electricity Guide, placing it in the top 30% of retailers. It engages in comprehensive energy efficiency and management plans, and offers 100% carbon offsets to electricity customers who opt in after being with them for six months.
On the other hand, EnergyAustralia has higher than average investments in coal power stations and has no clear opposition to fossil fuels or coal seam gas.
GreenPower options are available from EnergyAustralia in 10%, 20% or 100% increments, allowing customers to ensure that the percentage of their energy is from renewable sources for an increase on their power bill.
Does EnergyAustralia offer any special incentives to sign up?
Customers in NSW or VIC who move house can apply online for a $50 bill credit on either or both of their electricity and gas services. This can only be claimed once per customer per address.
Can I manage my plan from my phone?
Yes, you can use the EnergyAustralia app to manage your electricity usage, account details, and pay your bills. It's available from both the App Store and Google Play.
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