Electricity
Yes
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EnergyAustralia at a glance: What can it offer?
Gas
Yes
Solar
Yes
Green Energy
Yes
Where is EnergyAustralia available?
EnergyAustralia serves electricity and gas customers across New South Wales, Victoria, South Australia and the ACT. South East Queensland can also purchase electricity from EnergyAustralia.What you can expect your EnergyAustralia energy bills to look like
| State | Average Electricity Price | Average Gas Price | Compare prices |
|---|---|---|---|
| ACT | See your rates | ||
| NSW | See your rates | ||
| VIC | See your rates | ||
| NT | See your rates | ||
| QLD | See your rates | ||
| SA | See your rates | ||
| TAS | See your rates | ||
| WA | See your rates |
Worried about your energy bills? Switch and save now
Compare plans and switch through Finder to find a deal that's right for you.EnergyAustralia review: Our verdict
EnergyAustralia offers reasonably priced plans that, for the most part, come with a fixed rate for your first 12 months.
Expect to receive anything between 1% and 20% less than the reference price depending on the state you're in.
What's the catch?
- Your bills may creep up once your benefit period runs out
- There aren't any exciting ongoing rewards or incentives tied to its plans such as Velocity or Qantas points, or discounts for online shopping
However, EnergyAustralia does help you embrace clean energy:
- Go 100% carbon neutral at no extra cost. This kicks in after your 6-month mark with EnergyAustralia
- You can also add GreenPower to your plan - at either 10, 20 or 100% increments. It'll add anywhere between $1-$8 to your monthly cost depending on the percentage and plan you choose.
- Good to know. The biggest difference between carbon neutral and GreenPower is the latter is Australia-based whereas carbon offsets can be applied anywhere. With GreenPower, you know where your money is going.
EnergyAustralia offers
Deal
Bonus $50 credit when you sign up online
Sign up online and get $25 credit on selected Energy Australia plans. T&Cs apply.
Deal
Save $10 by bundling Internet and energy
Bundle your Internet and energy to save $10/month + get 100% carbon neutral energy for no extra cost. T&Cs apply.
Plus
Energy plans and annual cost estimates by state
We've given a snapshot of Origin's electricity and gas plans (plus annual bill estimates) by state.
Click on your state below to get started. Please note that rates and other details were last checked 10 June 2022.
Electricity plans
| Electricity Plans | Rates | Annual bill estimate | Sign up credit | Carbon neutral | |
|---|---|---|---|---|---|
| Flexi Plan | Variable | $1,710 | $75 | ✅ | |
| No Frills | 12 months fixed rate | $1,540 | $50 | ✅ | |
| Total Plan | 12 months fixed rate | $1,670 | $50 | ✅ | |
| Solar Max | Variable | $1,780 | $50 | ✅ |
Estimated cost inc GST for an average household using 5475 kWh / yearly on a flat rate tariff in the Ausgrid network.
| Electricity Plans | Rates | Annual bill estimate | Sign up credit | Carbon neutral | |
|---|---|---|---|---|---|
| Flexi Plan | Variable | $1,268 | $50 | ✅ | |
| No Frills | 12 months fixed rate | $1,245 | $50 | ✅ | |
| Total Plan | 12 months fixed rate | $1,275 | $50 | ✅ | |
| Solar Max | Variable | $1,349 | $50 | ✅ |
Estimated cost inc GST for a household using 4000 kWh / yearly on a flat rate tariff in the Citipower network.
| Electricity Plans | Rates | Annual bill estimate | Sign up credit | Carbon neutral | |
|---|---|---|---|---|---|
| EnergyAustralia Flexi | Variable | $1,390 | $50 | ✅ | |
| EnergyAustralia No Frills | 12 months fixed rate | $1,450 | $50 | ✅ | |
| EnergyAustralia Total Plan | 12 months fixed rate | $1,570 | $50 | ✅ | |
| EnergyAustralia Solar Max | Variable | $1,590 | $50 | ✅ |
Estimated cost inc GST for a household using 5365.5 kWh / yearly on a flat rate tariff in the Energex Ltd network.
| Electricity Plans | Rates | Annual bill estimate | Sign up credit | Carbon neutral | |
|---|---|---|---|---|---|
| Flexi Plan | Variable | $2,140 | $50 | ✅ | |
| No Frills | 12 months fixed rate | $2,020 | $50 | ✅ | |
| Total Home | 12 months fixed rate | $2,100 | $50 | ✅ | |
| Solar Max | Variable | $2,120 | $50 | ✅ |
Estimated cost inc GST for an average household using 5292.5 kWh / yearly on a flat rate tariff in the SA Power Networks - NSP network.
| Electricity Plans | Difference from reference price | Rates | Annual bill estimate | Sign up credit | Carbon neutral | |
|---|---|---|---|---|---|---|
| Flexi Plan | 12% less | Variable | $760 | $50 | ✅ | |
| No Frills | 12% less | 12 months fixed rate | $763 | $25 | ✅ | |
| Total Plan | 5% less | 12 months fixed rate | $819 | $50 | ✅ | |
| Solar Max | 2% less | Variable | $844 | $50 | ✅ |
Estimated cost inc GST for a household using 6100 kWh / yearly on a flat rate with control load tariff in the Evoenergy network.
Gas plans
| Gas Plans | Rates | Discount | Annual bill estimate | Sign up credit | Carbon neutral | |
|---|---|---|---|---|---|---|
| No Frills | 12 months fixed rate | $750 | $50 | ✅ | ||
| Total Plan | 12 months fixed rate | 3% less | $770 | $50 | ✅ |
Estimated cost inc GST for a household using 17739 MJ / yearly in the JEMENA network.
| Gas Plans | Rates | Annual bill estimate | Sign up credit | Carbon neutral | |
|---|---|---|---|---|---|
| Flexi Plan | Variable | $1,498 | $50 | ✅ | |
| No Frills | 12 months fixed rate | $1,577 | $50 | ✅ | |
| Total Plan | 12 months fixed rate | $1,189 | $50 | ✅ |
Estimated cost inc GST for a household using 52,560 MJ / yearly in the Australian Gas Networks Limited network.
| Gas Plans | Rates | Discount | Annual bill estimate | Sign up credit | Carbon neutral | |
|---|---|---|---|---|---|---|
| Flexi Plan | Variable | 15% less | $980 | $50 | ✅ | |
| No Frills | 12 months fixed rate | $870 | $50 | ✅ | ||
| Total Home | 12 months fixed rate | 1% less | $990 | $50 | ✅ |
Estimated cost inc GST for a household using 16352 MJ / yearly in the ENVESTRA network.
| Gas Plans | Rates | Discount | Annual bill estimate | Sign up credit | Carbon neutral | |
|---|---|---|---|---|---|---|
| Flexi Plan | Variable | 15% less | $1,570 | $50 | ✅ | |
| No Frills | 12 months fixed rate | $1,722 | $50 | ✅ | ||
| Total Plan | 12 months fixed rate | 3% less | $1,766 | $50 | ✅ |
Estimated cost inc GST for a household using 20000 MJ / yearly in the ACTEWAGL Distribution network.
Can I save with EnergyAustralia by bundling gas and electricity?
Unfortunately not. However, what you do get is the convenience of having your energy bills under one company.
EnergyAustralia and Internet bundling
If you're keen to be with the same company for gas, electricity and Internet, EnergyAustralia is one to keep in mind. By bundling your NBN plan with energy, you can save $10 per month.
| Plan | Typical evening speed | Usual price (per month) | Bundled with energy |
|---|---|---|---|
| EnergyAustralia Standard (NBN 25) | 20Mbps | $70 | $60 |
| EnergyAustralia Standard Plus (NBN 50) | 43.6Mbps | $80 | $70 |
| EnergyAustralia Premium | 80Mbps | $100 | $90 |
Typical Evening Speed. These are speeds available at the busiest hours of the day (7-11pm)
What's the catch?
- You'll get locked into a 12-month contract (pay $120 to exit early
- You're paying more for less speeds compared to cheaper plans in our database
You can compare NBN plans here to find out if EnergyAustralia is really the best option for your home.
Solar Energy
Does EnergyAustralia offer solar plans?
EnergyAustralia doesn't offer dedicated solar plans but customers can sign up to any of their electricity plans to get feed-in tariff (FiT).
Check out the rates below to see what you can get in your state.
- NSW: 9.5c/kWh
- Victoria: 10.2c/kWh
- ACT: 9.5c/kWh
- South Australia: 10.5c/kWh
- Queensland: 8.5c/kWh
- Good to know. Customers in Victoria are can also opt for time of use FiT instead:
- Peak (3pm-9pm weekdays): 12.5c/kWh
- Shoulder (7am-3pm, 9pm-10pm weekdays; 7am-10pm weekends: 9.8c/kWh
- Off peak (10pm-7am everyday): 9.1c/kWh
Green Energy
How green is EnergyAustralia?
Green Electricity Guide Rating: 1.35/10
EnergyAustralia offers 100% carbon offsets to electricity customers who opt in after being with them for six months. Keep in mind though that one of its products is carbon neutral, not the organisation itself.
Customers can also add-on GreenPower in 10%, 20% or 100% increments to allow more renewable energy back in the grid.
On the flipside, EnergyAustralia has higher than average investments in coal power stations and has no clear opposition to fossil fuels or coal seam gas.
User reviews and customer service
EnergyAustralia user reviews and customer service
EnergyAustralia's user rating on Finder is a strong 4.3, with around 80% of users giving it 4 or the maximum 5 stars.
Alternatively, the 2019-2020 market report from the Australian Energy Regulator is another good source to look at. Here's how EnergyAustralia fared:
| EnergyAustralia | Market Average | Major provider average | |
|---|---|---|---|
| Average call wait time | 101 seconds | 53 seconds | 99 seconds |
| Calls abandoned before being answered | 5% | 9% | 6% |
| Complaints (% of total customers) | 2% | 2% | 2% |
How can I get in touch with EnergyAustralia?
There are a couple of ways to contact EnergyAustralia with your questions or concerns.
- Talk to them online via live chat
- Give them a call Monday to Friday between 8am and 8pm AEST
Looking to switch to EnergyAustralia?
If you're keen to switch to an energy plan with EnergyAustralia, all you need to do is click the green "Go to site" button and get started.
Once you're signed up, EnergyAustralia will handle the rest.
Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a "peak tariff", "peak only" or an "anytime tariff". There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
- Single rate with a controlled load
- Time of use
- Time of use with a controlled load
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.
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