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Lumo Energy gas provider


Lumo Energy provides electricity and gas with customised pricing across several states.

  • Who can sign up with Lumo Energy?
    • Lumo Energy gas services are available to NSW and VIC residents
    • Lumo Energy electricity services are available to NSW, VIC, QLD and SA residents

Lumo Energy came together in its current form in 2010 after merging with several other state-based companies. It serves almost half a million customers, provide gas to customers in Victoria and New South Wales, and is based in Melbourne. It also partakes in the GreenPower renewable energy scheme.

Lumo Energy offers electricity, gas, and solar to customers in South Australia, Victoria, New South Wales, and Queensland. It offers packages of both electricity and gas and both combined, but only for customers in NSW and VIC.

  • Electricity: NSW, VIC, SA, and QLD
  • Gas: NSW and VIC
  • Its website has a user-friendly interface for picking a package and includes live chat.
  • Lumo Energy is GreenPower accredited.

Packages offered by Lumo Energy

The following packages describe both electricity and gas, however only a subset are available for gas connection only.

Residential deals common between all states

Lumo Velocity
  • Frequent flyer rewards
Lumo Options
  • Good for renters/people who move around
  • Open contract
  • No transfer fee between packages
Lumo Advantage
  • Best available rates
  • 5% pay-early discount
  • No exit fees if you find a better deal
  • Access to Lumo’s online shopping program
Lumo Life 10
  • Green energy package, equivalent of 10% renewable energy is used
  • 5% pay-early discount
  • Access to Lumo’s online shopping program

Residential deals only in VIC and SA

Lumo Movers
  • Also ideal for regular movers
  • 3% pay-early discount
  • One free connect and disconnect deal a year
  • Open contract

Residential deals only in NSW, QLD, and SA

Lumo Basic
  • Open contract with no transfer fees

Business deals

Business Premium
  • Competitive rates
  • Dedicated account management team
  • Access to your account
Business Options
  • No fixed-term contract
Business Basic
  • No fixed-term contract
  • Only available in South Australia
  • Open contract with no transfer fees
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Could you switch to Lumo Energy?

If you have a home or business in need of a gas connection in either New South Wales or Victoria, then Lumo may have a package for you.

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Pros and cons of Lumo Energy deals

  • Transparent package values online (personalised pricing)
  • A ‘green’ package
  • Comprehensive online shopping program
  • Offer frequent flyer bonuses
  • Limited green options
  • Package options are quite similar
  • Only offers gas to NSW and VIC
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How to switch to Lumo Energy

To switch to Lumo Energy, you can view its various packages online or contact one of the online live chat staff.

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6 Responses

  1. Default Gravatar
    AlexJune 29, 2017

    Does Lumo Energy still participate in the Velocity Frequent Flyer program?

    • Default Gravatar
      JonathanJune 29, 2017

      Hi Alex!

      Since 1 November 2016 Lumo Energy is no longer be a partner in the Velocity Frequent Flyer program.

      Hope this clarifies.


  2. Default Gravatar
    rogerMarch 30, 2017

    What is the current discount for electricity&gas

    • Staff
      MayMarch 31, 2017Staff

      Hi Roger,

      Thanks for getting in touch.

      If you are pertaining to the offers from Lumo Energy, you can find their current discounts on the above. You can also check this page for your other provider options and click on the “Enquire now” button to fill out the form with your contact details so an energy broker can get in touch with you.


  3. Default Gravatar
    PeterApril 15, 2016

    Do you offer discounts for people who have a Health Care Card and/or on a Disability Pension

    • Staff
      ShirleyApril 15, 2016Staff

      Hi Peter,

      Thanks for your question.

      Lumo Energy don’t have any discounts posted online. We’d recommend that you call Lumo Energy directly to discuss your personal situation as these could be assessed on a case by case basis.

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