Nectr review
Nectr offers electricity plans to households in NSW, VIC, QLD and the ACT. They're generally some of the cheaper plans floating around, especially for those living in VIC.
Its market offers are currently on hold in SA but we'll update you when that changes.
Nectr could be the right choice if you're worried about your carbon footprint. Its electricity plans are 100% carbon neutral at no extra cost to you.
Households that prefer to set and forget about their energy plans for a certain period could benefit from its fixed rates as well.
Nectr can also help faciliate solar panel and battery system installations if you're looking to power your home with renewable energy.
Pros
- 100% carbon neutral plans
- $50 credit when you refer a friend
- Plan prices are fixed for the first 12 months
Cons
- Low solar feed-in tariffs
2023 Finder Customer Satisfaction Awards
Winner: Best rated electricity provider - Queensland
Nectr has been voted the number one energy provider in Queensland, with 90% of respondents saying they'd recommend the provider.
The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3911kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated electricity prices are based on a residential customer on the Jemena network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4600kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated electricity prices are based on a residential customer on the Evoenergy network who consumes 6100kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption. 
- Sign up to Nectr plans online and get $50 electricity credit on your second bill. T&Cs apply. Ends 30.4.24
Read a more detailed review on
Rewards and features
📱 Handy mobile app
Nectr's app gives up the option to track your energy usage and compare it to similarly-sized householdss, access customer support as well as pay your bills.
According to online reviews, you can even submit your own meter readings or track how much solar you're generating.
💰 $50 referral bonus
If you refer a family member or friend to Nectr, you'll receive $50 off your bill if they stay connected for 2 months or more. Your friend will also receive this credit. In both cases, the credit will be applied to your second bill.
♻️ 100% carbon neutral plans
You will also get access to 100% carbon netural plans that won't cost you extra. This means that an carbon emmitted will be tracked by the provider and they'll offset it, usually by planting trees.
Customer service
Mobile app available Financial hardship assistance How do I get in touch with Nectr?
If you have a question or concern, Nectr's support team can be reached via:
- Call the support line, available weekdays from 9am-5pm AEST
- Leave a request on the Nectr mobile app, which also lets you check bills and manage your account
- You can get in contact via email
- Read through the FAQs and see if your question has already been answered
Customer satisfaction
As of 3 April 2024, Nectr has received the following review scores:
- Google review. 3.9/5 stars (443 reviews)
- Product review. 3.8/5 stars (147 reviews)
- Trustpilot. 4.3/5 stars (269 reviews)
- Keep in mind: These reviews are subjective and may not reflect your experience with Nectr. You should only use reviews as a starting point for researching energy plans.
Solar energy
How much does Nectr pay for solar feed-in tariff?
Nectr doesn't have specific solar plans but it does offer a feed-in tariff on its electricity plans.
Good to know
Here's a state-by-state overview of its feed-in tariffs:
Green energy
Is Nectr environmentally friendly?
Green Electricity Guide Rating: 7.3/10
Nectr is one of the greenest retailers available in Australia ranking 6th (out of 39 energy companies) in Greenpeace's 2022 Green Electricity Guide rankings.
Nectr sells energy from 100% renewable sources. Its parent company is involved in renewable energy building solar farms in Australia.
In addition Nectr offers carbon neutral plans at no extra costs.
Adding on GreenPower
You can further support green energy by adding on GreenPower for an extra fee. This is a government initiative supported by Nectr, that will see the provider offset your power usage by purchasing the same amount of renewable energy from an accredited source.
While some providers offer varying percentages of your power to be made up from GreenPower, Nectr only offers 100% clean energy plans.
Now that you've read our review of Nectr you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before commiting to a decision.
Why you can trust Finder's energy experts
We've done the work
We've reviewed hundreds of energy plans and written 200+ guides to help you navigate the Aussie energy market.
Our experts are seen on TV, print and digital media.
We're here to help
In the last 3 years, we've helped over 1.39 million people compare energy plans by explaining features clearly and simplifying confusing terms and conditions.
