Nectr electricity plans and review

Our verdict: Nectr's electricity plans are competitively-priced in most states and are also 100% carbon neutral at no extra cost to you.

Nectr

Nectr review

Nectr offers electricity plans to households in NSW, VIC, QLD and the ACT. They're generally some of the cheaper plans floating around, especially for those living in VIC.

Its market offers are currently on hold in SA but we'll update you when that changes.

Nectr could be the right choice if you're worried about your carbon footprint. Its electricity plans are 100% carbon neutral at no extra cost to you.

Households that prefer to set and forget about their energy plans for a certain period could benefit from its fixed rates as well.

Nectr can also help faciliate solar panel and battery system installations if you're looking to power your home with renewable energy.

Pros

  • 100% carbon neutral plans
  • $50 credit when you refer a friend

Cons

  • Low solar feed-in tariffs
Finder Awards Winner Electricity QLD 2023 Badge

2023 Finder Customer Satisfaction Awards

Winner: Best rated electricity provider - Queensland

Nectr has been voted the number one energy provider in Queensland, with 90% of respondents saying they'd recommend the provider.

Compare electricity plans from Nectr

Name Plan features Reference price Typical annual cost
Nectr - 100% Clean
Basic Plan Information | (NTR823743MRE1@EME)
Nectr logo
Single rate tariff
Reference price
10% less
than reference price
Plus an extra 3% below the reference price if you meet the conditional discount requirements
Estimated cost/year (typical usage)
$1,620/year
$1,570 if you meet the conditional discount requirements
View details
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Showing 1 of 1 results
The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3,900kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Reference price Typical annual cost
Nectr - 100% Clean
Energy Fact Sheet | (NEC598411MR@VEC)
Nectr logo
Single rate tariffFeed in tariff available
Reference price
15% less than
Victorian Default Offer
Plus an extra 3% below the Victorian Default Offer if you meet the conditional discount requirements
Estimated cost/year (typical usage)
$1,240/year
$1,200 if you meet the conditional discount requirements
View details
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Showing 1 of 1 results
The annual estimated electricity prices are based on a residential customer on the Citipower network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Reference price Typical annual cost
Nectr - 100% Clean
Basic Plan Information | (NTR823788MRE1@EME)
Nectr logo
Single rate tariff
Reference price
14% less
than reference price
Plus an extra 2% below the reference price if you meet the conditional discount requirements
Estimated cost/year (typical usage)
$1,770/year
$1,720 if you meet the conditional discount requirements
View details
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Showing 1 of 1 results
The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4,600kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Reference price Typical annual cost
Nectr - 100% Clean
Basic Plan Information | (NTR823817MRE1@EME)
Nectr logo
Single rate tariff
Reference price
16% less
than reference price
Plus an extra 2% below the reference price if you meet the conditional discount requirements
Estimated cost/year (typical usage)
$2,050/year
$2,000 if you meet the conditional discount requirements
View details
Nectr - GreenPower
Basic Plan Information | (NTR823823MRE1@EME)
Nectr logo
Single rate tariff
Reference price
Same as
the reference price
Plus an extra 2% below the reference price if you meet the conditional discount requirements
Estimated cost/year (typical usage)
$2,430/year
$2,380 if you meet the conditional discount requirements
View details
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Showing 2 of 2 results
The annual estimated electricity prices are based on a residential customer on the Evoenergy network who consumes 6,500kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Nectr Energy offers

CovaU energy logo

  • Sign up to Nectr plans online and get $50 electricity credit on your second bill. T&Cs apply.

Read a more detailed review on


Rewards and Features

Rewards and features

📱 Handy mobile app

Nectr's app gives up the option to track your energy usage and compare it to similarly-sized householdss, access customer support as well as pay your bills.

According to online reviews, you can even submit your own meter readings or track how much solar you're generating.

💰 $50 referral bonus

If you refer a family member or friend to Nectr, you'll receive $50 off your bill if they stay connected for 2 months or more. Your friend will also receive this credit. In both cases, the credit will be applied to your second bill.

♻️ 100% carbon neutral plans

You will also get access to 100% carbon netural plans that won't cost you extra. This means that an carbon emmitted will be tracked by the provider and they'll offset it, usually by planting trees.

Customer Service

Customer service

mobile app icon
Mobile app available
Payment assistance
Financial hardship assistance

How do I get in touch with Nectr?

If you have a question or concern, Nectr's support team can be reached via:

  • Call the support line, available weekdays from 9am-5pm AEST
  • Leave a request on the Nectr mobile app, which also lets you check bills and manage your account
  • You can get in contact via email
  • Read through the FAQs and see if your question has already been answered

Customer satisfaction

As of 6 November 2024, Nectr has received the following review scores:

  • Google review. 3.7/5 stars (479 reviews)
  • Product review. 3.6/5 stars (159 reviews)
  • Trustpilot. 3.9/5 stars (287 reviews)
  • Keep in mind: These reviews are subjective and may not reflect your experience with Nectr. You should only use reviews as a starting point for researching energy plans.

Solar Energy

Solar energy

How much does Nectr pay for solar feed-in tariff?

Nectr doesn't have specific solar plans but it does offer a feed-in tariff on its electricity plans.

Good to know

Here's a state-by-state overview of its feed-in tariffs:

Name Product AUFEG-CDR Solar feed-in tariff
VIC
3.3 cents per kWh
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Green Energy

Green energy

Is Nectr environmentally friendly?

Green Electricity Guide Rating: 7.3/10

Nectr is one of the greenest retailers available in Australia ranking 6th (out of 39 energy companies) in Greenpeace's 2022 Green Electricity Guide rankings.

Nectr sells energy from 100% renewable sources. Its parent company is involved in renewable energy building solar farms in Australia.

In addition Nectr offers carbon neutral plans at no extra costs.

Adding on GreenPower

You can further support green energy by adding on GreenPower for an extra fee. This is a government initiative supported by Nectr, that will see the provider offset your power usage by purchasing the same amount of renewable energy from an accredited source.

While some providers offer varying percentages of your power to be made up from GreenPower, Nectr only offers 100% clean energy plans.

Ready to sign up with Nectr?

Now that you've read our review of Nectr you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before commiting to a decision.


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Written by

Editor I Tech and utilities expert

Mariam Gabaji is an editor and tech and utilities expert at Finder with 12+ years of experience as a journalist. She's committed to helping households cut through the industry jargon and save money on their bills. Her expertise is often featured in media including the ABC, Yahoo Finance, 9News, 7News, A Current Affair, The Guardian, SBS and Money Magazine. See full bio

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Writer

Cameron Micallef was an investment and utilities writer for Finder. He previously worked on titles including Smart Property Investment, nestegg and Investor Daily, reporting across superannuation, property and investments. Cameron has a Bachelor of Communication and Media Studies/ Commerce from the University of Wollongong. Outside of work Cameron is passionate about all things sports and travel. See full bio

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